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Windows 11 deactivated after a CPU upgrade, and Microsoft’s "tech support" AI support tells me to buy another license

I’m honestly furious about this. I had a Windows 8 license years ago, upgraded to Windows 10 and then Windows 11 Pro, and stayed activated throughout. The digital license was linked to my Microsoft account. Recently, I replaced only the CPU. Same…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-11T20:03:21.1066667+00:00
Eugene K 0 Reputation points
edited the question 2026-10-11T20:06:41.5766667+00:00
Eugene K 0 Reputation points
2 answers

MICROSOFT 365

HI I have a question, my current subscription of Microsoft 365 Family Expiring next year April 2027, I have purchased a deal of another Key in October 2027 just while ago, I do not want to lapse my current time and If I add keys, will it be showing April…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-11T20:01:45.16+00:00
Muhammad Haque 0 Reputation points
answered 2026-10-11T20:36:40.89+00:00
EmilyS726 272.3K Reputation points Independent Advisor
0 answers

Gaming Services Download error 0X80073D05

I'm on Windows 10 I can not for the life of me get windows to download this, I just want to play Minecraft. I have tied every solution listed on this site and none of it has worked. The only thing I haven't tried is deleting the gaming services file in…

Windows for home | Windows 10 | Gaming
asked 2026-10-11T19:55:43.0066667+00:00
asdasdasd 0 Reputation points
edited the question 2026-10-11T20:23:17.3266667+00:00
asdasdasd 0 Reputation points
1 answer

Suddenly Windows 11 power shell has decided to BEEP after everything. HOW CAN I STOP IT???

I have had this computer for almost a year and today I heard a NEW beep that took me several hours to identify. It is coming from Windows Power Shell and I did nothing to make it start beeping. How can I turn it off completely without knowing how to…

Windows for home | Windows 11 | Settings
asked 2026-10-11T19:54:14.51+00:00
Carolyn Wright 0 Reputation points
answered 2026-10-11T21:47:07.12+00:00
Airbus A350 8,120 Reputation points Volunteer Moderator
2 answers

convert business account to non profit

I'm trying to convert my business office 365 account to a nonprofit account. When I enter my business account, it says it's not valid. I am working with someone at my church is there a way we can have him call and follow up on this? thanks!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T19:53:35.0533333+00:00
Bobbie Croone 0 Reputation points
edited an answer 2026-10-11T23:00:24.18+00:00
Ivory 2,075 Reputation points Independent Advisor
1 answer

Email requesting subscription renewal.

I've received an email from Micrososft saying my subscription is due to expire, even though I renewed it 4 months ago.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T19:51:09.4+00:00
Michael Wrennall 0 Reputation points
answered 2026-10-11T20:16:20.0433333+00:00
Ivory 2,075 Reputation points Independent Advisor
2 answers

How to edit a read only document

Word converts documents to READ only when trying to save using save as command

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-11T19:43:23.6733333+00:00
Robert Walker 0 Reputation points
answered 2026-10-11T20:22:31.9466667+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor
1 answer

Outlook is blocking anthropic invite emails. The emails are not going to junk mail, they must be filtered out as they are not in my inbox or junk email

I have a max 5x Claude account that is registered under my ******@hotmail.com email address. I am trying to link that account to a Anthropic console business account and I am not receiving the invite emails. Note that this is not the first time that…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T19:38:09.19+00:00
Colin Coakwell 0 Reputation points
answered 2026-10-11T19:42:06.3566667+00:00
Colin Coakwell 0 Reputation points
0 answers

sign in to Outlook

I am having a terrible time on this. Spent hours going in circles. Was on chat and it got disconnected. How to I find out what is goin on?

Outlook | Web | Outlook.com | Email
asked 2026-10-11T19:36:51.2266667+00:00
Edward Corcoran 0 Reputation points
2 answers

Product activation failed

I can't use excel at the moment as it is saying my product activation failed. What do I need to do?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-11T19:35:22.75+00:00
Lisa Phillips 0 Reputation points
answered 2026-10-11T20:23:59.18+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor
0 answers

App role missing on service principal although present on app registration; Application permissions disabled and admin consent fails

Summary An app role defined on an app registration was never synchronized to the corresponding service principal in the same tenant. As a result, the portal's "Application permissions" option was disabled for that API, and admin consent failed.…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-11T19:34:47.1166667+00:00
Sam Wheat 506 Reputation points
edited the question 2026-10-11T19:38:41.1666667+00:00
Sam Wheat 506 Reputation points
0 answers

Store developer account: “Account creation failed” after verification complete

My Microsoft Store developer (company) account shows Verification complete: email, business and employment are all Verified (publisher Starin Solutions LLC). Every time I click Finish account setup I get: “Account creation failed. Account status check…

Microsoft Partner Center | Other
asked 2026-10-11T19:10:56.5066667+00:00
Douglas Palmer 0 Reputation points
edited a comment 2026-10-11T20:51:09.6566667+00:00
Douglas Palmer 0 Reputation points
2 answers

audio recording issue

Problem: The microphone captures mostly noise instead of your voice. Windows test: The microphone level stays around 3–4% when you speak. Microphone detected: Windows recognizes Microphone Array (AMD Audio Device), and Device Manager reports that it…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-11T19:08:47.3766667+00:00
Nitha VV 0 Reputation points
answered 2026-10-11T19:52:39.47+00:00
Lester Bernard Reyes 86,175 Reputation points Independent Advisor
1 answer

TERMINACION DEL CONTRATO POR COBRO EXCESIVO

Vengo contratando anuialmente el servicio por $99 dolares anuales y ahora me estan cobrando $138,76 A ese precio no puedo seguir la suscripcion No acepto el aumento unilatreral que ustedes vienen haciendo

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T19:07:20.0133333+00:00
HUGO RAUL QUINTERO 0 Reputation points
answered 2026-10-11T19:46:30.8133333+00:00
Alfredo Mendoza 28,025 Reputation points Independent Advisor
1 answer

No longer able to limit search to inbox in mobile app for Android

Previously I could enter a search term, then limit the search to "mail" by clicking a button at the top. Then a filter icon would appear at the top that would allow me to limit the search to my inbox (or another folder of my choosing). That…

Outlook | Outlook for mobile | Outlook for Android | For business
asked 2026-10-11T18:57:49.6433333+00:00
Jamie 0 Reputation points
edited an answer 2026-10-11T19:17:44.2533333+00:00
BabybooHN 3,465 Reputation points Independent Advisor
1 answer

What Subscriptions Do I have - are they duplicated?

I am billed for a Microsoft 365 Family subscription. (every September) When I go into my account it shows 0 for the number of people I'm sharing it with. When I log onto my wife's computer, she opens documents with Microsoft Family 365. I also get…

Microsoft 365 and Office | Other
asked 2026-10-11T18:51:55.6666667+00:00
Greg Miller 0 Reputation points
answered 2026-10-11T19:27:07.4366667+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
2 answers

Only Global Admin Lost access to the tenant

Only Global Admin Lost access to the Microsoft Tenant, because I lost my phone which had the authenticator app. Please help me gain access to the account.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T18:51:22.62+00:00
Punit Kukreja 0 Reputation points
answered 2026-10-11T19:12:34.0433333+00:00
Ivory 2,075 Reputation points Independent Advisor
0 answers

MSN account will not deliver Walmart.com emails to any of my boxes.

Since the end of August 2026 I have not been able to receive any emails from Walmart at my MSN account. They aren't in my inbox they aren't in my junk email they aren't in my spam and they aren't in deleted. This makes it impossible for me to be able to…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T18:50:35.15+00:00
V 0 Reputation points
0 answers

i got charged 3 times for a managed compute environment

i got charged 3 times (according to the invoice) for some managed compute envirinment/service, but i have no idea how that happened. I was exploring foundry, couldn't get anything to work and i left. Few days later i got charged for something i had no…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,058 questions
asked 2026-10-11T18:50:01.1266667+00:00
Michał Duda 0 Reputation points
2 answers

How to get access to an account when the recovery codes go to a deceased person?

Hello, Microsoft prompted my 88-year-old aunt to reset her computer login PIN due to a security settings change. The issue is that her recently deceased son is the backup recovery email and cell phone for her account. We have no way to access those…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T18:48:08.06+00:00
Yolanda A 0 Reputation points
answered 2026-10-11T19:39:40.78+00:00
Lester Bernard Reyes 86,175 Reputation points Independent Advisor