Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
0 answers
Payment taken from Credit Card
I have been trying to identify a charge on my credit card that has been taken from Microsoft. As they have stopped all inbound calls within Australia and no one wants to call back (even after a lot of promises) they also make it very difficult to reach…
Microsoft 365 and Office | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 36%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
1 answer
Office Home & Business 2019
I've purchased this Office Home & Business 2019 and it's in my account. When I click to install it, it reroutes me to 365 but I don't want 365. How do I download Office Home & Business 2019?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 82%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
2 answers
How do you speak to a person/representative directly?
There are multiple problems with my account. How do I speak to a representative directly.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-10-23T15:39:38.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 28.000000000000004%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dawn Szeker
0
Reputation points
commented
2026-11-06T23:02:44.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 40%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Bragdon
0
Reputation points
2 answers
hotmail.com n’a pas pu confirmer que votre message a été envoyé à partir d’un emplacement approuvé.
Depuis ce jour, je ne peux plus envoyer d'emails à des adresses microsoft et c'est très problématique pour mon entreprise. Pourriez vous m'aider s'il vous plait?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T21:41:15.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 35%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Marie HERTEREAU
0
Reputation points
answered
2026-11-06T22:49:36.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
38,276
Reputation points
Independent Advisor
3 answers
I want to speak to a human. How do I do that?
I need to speak to someone because I can't find an answer to my issue.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-10-28T19:55:00.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
June Schmeling
0
Reputation points
edited an answer
2026-11-06T22:14:07.6933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Account JavaScript Requirement Error
When attempting to access the Microsoft Office Platform, a pop-up appears with the following error message: My Microsoft Account requires JavaScript to sign in. This Web Browser either does not support JavaScript or Scripts are being blocked. What steps…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2025-05-01T06:30:42.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cody Hunley
0
Reputation points
edited the question
2026-11-06T22:06:44.2066667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
1 answer
Trying to cancel trial subscription
Hi, I am trying to cancel the Free Subscription, but I am not able to as it says: You can't reset your own password because password reset isn’t properly set up for your organization. You must contact your administrator to both reset your password and…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T13:18:54.0233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 59%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jennifer Clark - European Snowsport
0
Reputation points
answered
2026-11-06T21:58:06.2933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
3 answers
Support Live Contact for Office 365
Contact a live technician in regards to fixing Microsoft Office 365
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T13:49:37.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 25%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jan Svarc
0
Reputation points
answered
2026-11-06T21:51:43.9233333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
We bought microsoft 365 for two computers
We bought microsoft 365 got two computers. Micosoft is wanting us to buy it again. I thought when we bought microsoft it was for the life of both of our computers. One is license under CherylRobbinsCityofSouthShore the other is under…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T17:14:39.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 73%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECR%3C/text%3E%3C/svg%3E)
Cheryl Robbins
0
Reputation points
answered
2026-11-06T21:32:01.4933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Account holder deceased
How do i delete the account of a relative who is deceased
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-05-27T12:14:52.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 63%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
maureen gibling
20
Reputation points
recommended
2026-11-06T21:16:33.3+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Need refund to change deceased Microsoft 365 User
Need refund to change deceased Microsoft 365 User to a live user
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T19:43:29.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 13%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Elizabeth Robinson
0
Reputation points
answered
2026-11-06T21:08:22.85+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Microsoft Office 2024 product key
I need to transfer a Microsoft Office 2024 Professional Plus from one laptop to anther and I can not find the product key
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T18:58:58.64+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 41%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
Sergiu Fatu
0
Reputation points
answered
2026-11-06T19:39:31.2466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 84%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alexandr S
107K
Reputation points
Independent Advisor
2 answers
all help prompts have been unsuccessful
is there a way that you can contact someone from Microsoft customer services as all help prompts have been unsuccessful
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2025-12-16T11:27:00.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-11-06T17:11:12.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,890
Reputation points
Volunteer Moderator
1 answer
wie kann ich office365 komplett vom laptop entfernen
ich möchte office365 neu installieren, kann aber die testversion nicht deinstallieren
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T13:27:51.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 1%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marlies Sodemann
0
Reputation points
answered
2026-11-06T14:01:47.9233333+00:00
DaveM121
946.3K
Reputation points
Independent Advisor
1 answer
Dynamics 365 Remote Assist -Replacement (can someone please mention the exact replacement of it which having same functionalities?
As Dynamics 365 Remote Assist is not available any more for new purchase, can someone please mention the exact replacement of it which having same functionalities? @Anonymous @Anonymous
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-10-15T14:08:02.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 57.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mian Mudasir Bari
0
Reputation points
commented
2026-11-06T13:52:18.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
Marc
0
Reputation points
1 answer
Can i cancel an annual subscription that get charged monthly
I have Microsoft Business premium with copilot license, the license is saying that it will get renewed on 17 July 2027. and it is annual subscription that gets paid monthly. now when i tried to cancel this subscription as this was added by an employee by…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-04T18:09:22.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 15%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
john john Pter
1,590
Reputation points
commented
2026-11-06T13:02:05.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,480
Reputation points Microsoft External Staff
Moderator
1 answer
authentication fails with the following error: Error code: AADSTS50020
Dear Microsoft Support Team, I am providing IT support to a client who is experiencing an authentication issue with Microsoft Outlook following an upgrade from Microsoft 365 Personal to Microsoft 365 Family. Affected email address:…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T09:57:13.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 14.000000000000002%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENI%3C/text%3E%3C/svg%3E)
Nucleus IT Admin
0
Reputation points
answered
2026-11-06T09:58:21.32+00:00
AI answer
2 answers
I purchased premium one time support for office How do I contach them
I purchased premium one time support for office How do I contact them
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-02T15:37:46.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 84%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Jerry DeNigris
0
Reputation points
answered
2026-11-06T08:54:36.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
23,145
Reputation points Microsoft External Staff
Moderator
2 answers
Recovery email for ******@outlook.com
The ******@outlook.com recovery email for ******@outlook.com is not working. My Microsoft account for ******@outlook.com password and passkey is not working. I need to change the password and passkey and unlock my ******@outlook.com recovery email for…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
asked
2026-11-06T05:59:24.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 85%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
John Miller
0
Reputation points
edited an answer
2026-11-06T07:03:00.3633333+00:00
GsN5034 - IA
79,820
Reputation points
Independent Advisor
1 answer
how do i add my phone number to my microsoft account
how do i add my phone number to my microsoft account?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,563 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 43%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
