5,974 questions with Microsoft 365 and Office | Install, redeem, activate | Other | Other tags

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Cant open Word

I alredy paid, but the system still wont let me get into Word.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-12T17:04:50.19+00:00
Linda Herman 0 Reputation points
answered 2026-10-12T17:38:47.1333333+00:00
DaveM121 938.6K Reputation points Independent Advisor
2 answers

I need help accessing my account.

Hello! I am having trouble connecting my account to the office 365 applications. All of the documents are "read-only". For example, WORD is asking me to activate my account, but signing into my account is not working. Please help!

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-12T16:46:01.6+00:00
Matt Sheridan 0 Reputation points
answered 2026-10-12T17:19:21.8266667+00:00
DaveM121 938.6K Reputation points Independent Advisor
2 answers

Product activation failed

I can't use excel at the moment as it is saying my product activation failed. What do I need to do?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-11T19:35:22.75+00:00
Lisa Phillips 0 Reputation points
answered 2026-10-11T20:23:59.18+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor
1 answer

how to fix product code for Microsoft365

I received a message with error code tooManyRequests. I have waited 48 hours and tried again only to receive the message again. need to check the product key to make sure it is ok How do I do this?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-08T14:00:44.2033333+00:00
John McBride 0 Reputation points
answered 2026-10-08T14:36:47.5033333+00:00
DaveM121 938.6K Reputation points Independent Advisor
0 answers

access documents created with microsoft

can't access activate Microsoft office documents on one computer but can on another

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-06T03:26:13.4233333+00:00
Anthony McClellan 0 Reputation points
commented 2026-10-07T21:24:59.27+00:00
John Jefferson Doyon 89,715 Reputation points Independent Advisor
2 answers

How do I activate the desktop versions of Word, Excel, etc.

I have Office 365 but the desktop version of Word, Excel, etc. requests an update. How is this completed?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-07T17:36:19.95+00:00
John Barrett 0 Reputation points
answered 2026-10-07T18:11:22.1566667+00:00
EmilyS726 272.9K Reputation points Independent Advisor
1 answer

Office activation issue for other devices

Hello Team, I have recently purchase microsoft 365 enterprise edition from Amazon. for one device i am successfully activated but i have another device where i need to activate but its showing error This accout doesnt have license. This only 2nd device…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-07T05:38:54.49+00:00
Abhijeetjoshi1810 0 Reputation points
edited a comment 2026-10-07T10:56:08.67+00:00
Stefan Blom 354.1K Reputation points MVP Volunteer Moderator
1 answer

Need to deactivate installation on computers that are long gone

I am trying to activate MS2019 on a new computer and MS says that I have the maximum number of installations. Actually, I only have it on one. I'm totally frustrated at trying to find a way to get the unused activations removed.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-06T20:07:33.18+00:00
Craig Bourne 0 Reputation points
edited an answer 2026-10-07T01:19:12.1+00:00
Norah-L 11,610 Reputation points Microsoft External Staff Moderator
1 answer

Activating Microsoft 365

I had a one-time payment Microsoft Office. A month ago I paid to upgrade to a subscription for Microsoft 365. I have spent many, many hours trying to get my Microsoft 365 to activate but nothing seems to work. A paid month has gone by. Getting help is…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-05T18:34:50.42+00:00
Peter Miller 0 Reputation points
answered 2026-10-05T19:31:26.31+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

Accidentally redeemed M365 key on wrong account.

I purchased two separate Microsoft 365 Family 1-year licenses for two different Microsoft accounts. **Account 1:**License1 Account 2: License2 I successfully redeemed the first license on Account 1. However, when I attempted to redeem the second…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-05T08:58:26.85+00:00
User258462318 0 Reputation points
answered 2026-10-05T09:34:39.1233333+00:00
DaveM121 938.6K Reputation points Independent Advisor
1 answer

can't install microsoft 365

Have tried all options trying to install Microsoft 365. None seem to work.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-05T01:20:54.27+00:00
William Mega 0 Reputation points
commented 2026-10-05T01:55:17.1933333+00:00
EmilyS726 272.9K Reputation points Independent Advisor
2 answers

can't find office product key

My Office 2016 worked fine and now it's asking for a login or product key, ideally from Microsoft 365, which I've never bought. I did by an Office Home and Business 2016. it looks like something has updated and there is no workaround. Worse, the product…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-29T23:13:32.55+00:00
B B 0 Reputation points
commented 2026-10-04T14:43:51.85+00:00
Thomas4-N 22,555 Reputation points Microsoft External Staff Moderator
2 answers

I can't link my Microsoft Office Professional 2021 to my Office account

Hello, I purchased Microsoft Office Professional 2021from Best Buy. The vendor sent me the key. Once download Office, I activated the key to my Microsoft account. When open Words for the first time, I choose activation online by entering the key.…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-03T23:35:48.2233333+00:00
Davith Bolin 0 Reputation points
answered 2026-10-04T00:17:39.57+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
1 answer

how to solvw this microsoft account problem and create a successful account

Request Id: 9d714555-414f-4d06-bac8-01d2d02f4a00 Correlation Id: b237f86c-c979-4646-b5e4-1835d87a8b6c Timestamp: 2026-10-03T13:16:45Z Message: AADSTS500200: User account '******@gmail.com' is a personal Microsoft account. Personal Microsoft accounts are…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-03T13:22:46.9966667+00:00
Sunakshi Choudhary 0 Reputation points
answered 2026-10-03T14:03:23.69+00:00
EmilyS726 272.9K Reputation points Independent Advisor
2 answers

I need to download a program

I need to chat with an agent to help me download a program.

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-30T01:08:02.0866667+00:00
John Perez 0 Reputation points
answered 2026-09-30T01:41:28.6433333+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
1 answer

How to install office Professional plus 2024 from a new USB drive

I purchased a USB drive from Walmart with Office Professional PLus on it but it does not have a mount iso file

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-26T21:41:27.32+00:00
Wes Illing 5 Reputation points
commented 2026-09-30T00:15:00.88+00:00
Hendrix-V 20,135 Reputation points Microsoft External Staff Moderator
1 answer

reinstallation office 16

reinstallation of licensed office 16 professional i want o to reinstall on a laptop which was formatted after disc failure. I have product key and was loaded on the dell computer. the mail id of buyer is not functional now

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-28T11:48:28.8433333+00:00
Dinesh Gupta 0 Reputation points
commented 2026-09-29T23:39:43.2933333+00:00
Xavier-D 13,875 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office Product key

My Dell Laptop came with microsoft office included. I have product key of laptop. I lost Microsoft office key. how to find

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-28T21:33:55.6133333+00:00
Gunvant Chauhan 0 Reputation points
answered 2026-09-28T22:11:08.52+00:00
Estrella721 46,940 Reputation points Independent Advisor
2 answers

I need assistance with transfering my Microsoft 365 to a new computer

I need help wit a real person to assist with transferring my Microsoft 365 to a new computer. My old computer will no longer update and Microsoft 365 will no longer let me use Microsoft Word. Please do not send me instructions or connect me with a chat.…

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-28T18:14:37.71+00:00
Sylvia Walters 0 Reputation points
answered 2026-09-28T18:54:48.7333333+00:00
EmilyS726 272.9K Reputation points Independent Advisor
1 answer

adding license key to office apps

Office license info suddenly missing. I have license key. How to add to office apps ?

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-09-27T15:37:15.55+00:00
Don McCord 0 Reputation points
answered 2026-09-27T16:12:08.65+00:00
DaveM121 938.6K Reputation points Independent Advisor