Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,129 questions
2 answers
I have two microsoft accounts and they are confused
How may I correct the two Microsoft accounts that seem to be confused. I cannot regularly access my business account associated with aclu.org: My address and username on that account is ******@aclu.org I have an auto-generated Outlook.com address…
Outlook | Web | Outlook.com | Account management, security, and privacy
asked
2026-10-13T18:40:44.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Kathryn M. Jakabcin
0
Reputation points
edited an answer
2026-10-13T20:32:42.1433333+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
1 answer
Exchange 2016 CU23: Some Built-in Exchange Security groups have been deleted. How do I restore them?
I currently have Exchange 2016 CU23 running on Windows 2016 Server. One of my colleagues deleted a few of the built-in Exchange security groups that were created during the installation of Exchange. Some of these groups are needed for RBAC permissions,…
Exchange | Exchange Server | Management
Exchange | Exchange Server | Management
The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.
8,204 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 39%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
0 answers
refund my yearly IAP that i just canceled on 10/8/2026
I just canceled my yearly IAP on 10/8 and I am requesting a refund
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,930 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
2 answers
Calendar Time Zone issue from App to Web on a Mac
I'm in Alberta, Canada, and my Outlook calendar displays meetings correctly on Outlook on the web, but all meetings from November 1, 2026 onward are one hour off in Outlook for Mac. This persists in both Legacy Outlook and New Outlook. My Mac and Outlook…
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,915 questions
asked
2026-10-13T19:41:59.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 73%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAR%3C/text%3E%3C/svg%3E)
Ashley Rommens
0
Reputation points
answered
2026-10-13T20:29:21.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
20,030
Reputation points Microsoft External Staff
Moderator
1 answer
Lost chats after updating to newest version
I updated copilot and my chats did not appear with the updated version
Microsoft Copilot | Other
2,276 questions
asked
2026-10-13T20:28:24.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
rick skora
0
Reputation points
answered
2026-10-13T20:28:37.8966667+00:00
AI answer
1 answer
outlook stopping
outlook is saying I will lose outlook on oct. 17 since they have not heard from me. Is this legit?
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,129 questions
asked
2026-10-13T20:27:41.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
JOAN Pat BAKER
0
Reputation points
answered
2026-10-13T20:27:57.7666667+00:00
AI answer
1 answer
Anyone else having account receory issues
I got hacked a day ago and I need to use this account hoping and praying someone sees this and will help me my son lost his Xbox account and minecraft so I just need help here
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,129 questions
asked
2026-10-13T20:27:37.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Acemoney3108 Marrero
0
Reputation points
answered
2026-10-13T20:27:52.1766667+00:00
AI answer
0 answers
Cannot get into my locked laptop….help
Tried to get into my laptop…told me incorrect code was tried…I did not do this…how do I unlock it…
Windows for home | Windows 11 | Accounts, profiles, and login
10,287 questions
asked
2026-10-13T20:22:00.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Ginny Phillips
0
Reputation points
6 answers
Network shares stop working
I work with different offices/clients. None of them are on a domain, just workgroups. Since early this year, I've had issues with workstations losing network connectivity to shared folders. Sometimes it's because Network Discovery just decides to…
Windows for home | Windows 11 | Files, folders, and storage
11,771 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 97%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 38%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESF%3C/text%3E%3C/svg%3E)
1 answer
Azure $200 Free Trial and Entra ID P2 in different tenants
Hi, I created an Azure Free Account using my personal Hotmail account and received $200 in credits. When I tried to activate the Entra ID P2 trial, Microsoft required me to create a Work/School account, which resulted in a second tenant. I successfully…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 22%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EY%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
23 answers
why does the new copilot have a daily chat limit?
I've been using copilot for the past year and recently the copilot version changed and now i noticed a time limit for my chats which interferes with my daily and evening computer work not good as i was relying on copilot for my lab work . …
Microsoft Copilot | Other
2,276 questions
asked
2026-09-08T04:14:58.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
john bryla
105
Reputation points
answered
2026-10-13T20:16:28.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 12%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
JASON LEE
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Why won’t Word, Excel, or PowerPoint open in Microsoft 365?
Corrupted Installation Files – If some Microsoft 365 program files are damaged or missing, the apps may fail to launch properly. Add-ins Conflict – Faulty or outdated add-ins can prevent Word, Excel, or PowerPoint from opening.
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,759 questions
asked
2025-09-11T07:32:51.8233333+00:00
Sac Jim
45
Reputation points
commented
2026-10-13T20:15:48.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 31%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mahlaba Neo Langa
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Can't access certain Microsoft Rewards tasks
I am facing this issue while doing my Microsoft Rewards tasks. Tell me why I am being shown this?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,528 questions
asked
2026-09-19T17:26:14.1433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
vibhas akula
20
Reputation points
commented
2026-10-13T20:15:03.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
amy deleon
0
Reputation points
1 answer
No longer have my old phone to receive the verification code to log in. What do I do?
I no longer have my old phone to receive the verification code to log in. What do I do?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,635 questions
asked
2026-10-13T20:13:57.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 22%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWM%3C/text%3E%3C/svg%3E)
Wayne Martin
0
Reputation points
answered
2026-10-13T20:14:13.3266667+00:00
AI answer
4 answers
One of the answers was accepted by the question author.
How to get these Rewards App exclusive points?
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,528 questions
asked
2026-09-28T12:01:43.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 89%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIN%3C/text%3E%3C/svg%3E)
Imageory Nil
35
Reputation points
answered
2026-10-13T20:13:49.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 24%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carol McDonald
5
Reputation points
1 answer
Random Screenshots
Microfsoft is taking random screenshots of my works. Help me stop this setting.
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
545 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 78%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Senior University in Murtosa, access to Microsoft office 365 and Teams
Sir, We are a Senior University that has began in [Moderator note: Personally Identifiable Information removed] We are a non profit organization that focuses on helping elderly citizens to learn new skills and keep their mind occupied. We have lessons on…
Microsoft Teams | Microsoft Teams for education | School connection
Microsoft Teams | Microsoft Teams for education | School connection
Features that support communication and collaboration between schools and families
73 questions
asked
2026-09-24T17:01:10.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manuel Arcêncio
0
Reputation points
commented
2026-10-13T20:08:05.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 21%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manuel Arcencio
0
Reputation points
2 answers
Microsoft Word Web Download Issues
I am using Microsoft Word on the web. I am not able to reliably download my word files as copies. I don't have ad block on and I have tried multiple browsers. I am also frustrated that there is no option to download outside in the Onedrive drive web…
Microsoft 365 and Office | Word | For business | Other
Microsoft 365 and Office | Word | For business | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
633 questions
asked
2026-10-13T18:21:52.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUQ%3C/text%3E%3C/svg%3E)
Universal Q
0
Reputation points
edited an answer
2026-10-13T20:06:15.8433333+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
2 answers
I want to understand a Microsoft charge on my bank account.
I see “Microsoftyearly PL” on my bank statement. Can this be my annual Best Buy Maintenance charge? I have had it for years, but it has never appeared as Microsoft. Please answer. Patricia Swanson
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,352 questions
asked
2026-10-13T19:06:48.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Swanson
0
Reputation points
answered
2026-10-13T20:04:10.4233333+00:00
EmilyS726
272.9K
Reputation points
Independent Advisor
1 answer
Reduction of Storage from 6TB to 2TB.
Dear Microsoft 365 Customer Support, I am writing to register a formal complaint concerning the announced changes to Microsoft 365 Family cloud storage, due to take effect for existing customers following renewals from May 2027. My family has subscribed…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,285 questions
asked
2026-10-13T17:06:29.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 24%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
Guy Morgan-Harris
0
Reputation points
commented
2026-10-13T20:03:42.39+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator