2,246 questions with Microsoft Copilot | Other tags

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1 answer

Copilot Studio agent accepts and analyzes unsupported file type (.bat) in Teams and Test panel, contrary to documented file input list

Hi all, I’m testing file input on a Copilot Studio agent and seeing behavior that doesn’t match the documentation. Documentation reference: Allow file input from users. It lists the supported file types as DOCX, CSV, PDF, TXT, JPG, PNG, WebP, and…

Microsoft Copilot | Other
asked 2026-10-08T18:27:42.7266667+00:00
answered 2026-10-09T07:07:47.41+00:00
Carl-L 23,105 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

What happened to my copilot?

Hello, So today I found out there was another Copilot in the app store… after a little digging I figured it was the Microsoft 365 just renamed to Copilot. After installing the app, it turned out it had limits after 5 questions and stopped my previous…

Microsoft Copilot | Other
asked 2026-09-09T12:34:20.01+00:00
ToyotaGR86 20 Reputation points
commented 2026-10-09T04:17:47.9833333+00:00
Neo 0 Reputation points
1 answer

Chat unable to open after the new Copilot update.

The issue for my account is ever since the new copilot update started, it has been failing to open 1 specific chat of mine, which happens to be a chat that I used the most. The chat name still shows up in the side bar with the rest of the chats, but when…

Microsoft Copilot | Other
asked 2026-10-01T02:58:56.36+00:00
Anonymous 0 Reputation points
commented 2026-10-09T01:06:11.5633333+00:00
Emma1-N 13,510 Reputation points Microsoft External Staff Moderator
1 answer

copilot Authentication required error

I'm unable to unlock Copilot, Microsoft 365 personal account MacOS. Authentication required will not work

Microsoft Copilot | Other
asked 2026-10-05T19:56:48.35+00:00
David Wish 0 Reputation points
commented 2026-10-09T00:41:06.93+00:00
Emma1-N 13,510 Reputation points Microsoft External Staff Moderator
1 answer

Chats disappeared on Copilot! Me2

Still waiting for a response. I recently cleared my cache memory and cookies on Chrome and having my copilot tab opened it was mandatory for me to log back in again. Upon logging back in I realized all my chat history are missing/gone. I contacted a…

Microsoft Copilot | Other
asked 2026-10-07T21:28:23.93+00:00
LeoniE withanE 0 Reputation points
commented 2026-10-08T23:54:53.9733333+00:00
Chloe-V 13,790 Reputation points Microsoft External Staff Moderator
1 answer

Information retrieval not working in my agents.

Hi, I am building several knowledge-based agents in Microsoft Copilot Studio using connected document sources. Across multiple agents, I am seeing the same recurring problem: the correct information exists in the connected sources, but Copilot Studio…

Microsoft Copilot | Other
asked 2026-10-07T08:49:16.0366667+00:00
Mats van Borre 0 Reputation points
commented 2026-10-08T17:37:48.07+00:00
Mats van Borre 0 Reputation points
1 answer

GH-300 certification

Unable to see GH-300 course certification here can anyone help me

Microsoft Copilot | Other
asked 2026-10-07T08:50:35.69+00:00
SolankiSagar-0321 0 Reputation points
answered 2026-10-08T13:36:42.69+00:00
Alex-L 12,995 Reputation points Microsoft External Staff Moderator
2 answers

copilot to new emails tabs

how to add copilot to new emails tabs. Having copilot in the top corner while drafting emails was a great benefit for when couldnt fully think of the correct words needed

Microsoft Copilot | Other
asked 2026-10-01T19:49:46.0433333+00:00
Tyson Long 0 Reputation points
answered 2026-10-08T13:15:38.2033333+00:00
Thomas4-N 22,390 Reputation points Microsoft External Staff Moderator
2 answers

upgraded my Microsoft 365 premium, copilot did not get upgraded, why?

copilot requested upgrading to continue using visual. I subscribed and paid but it still does not allow more visual. Why?

Microsoft Copilot | Other
asked 2026-10-01T18:37:20.7566667+00:00
martin LK 0 Reputation points
answered 2026-10-08T13:09:51.91+00:00
Thomas4-N 22,390 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Copilot Responses Frequently Get Stuck in Loading State Requiring Manual Refresh

I am experiencing a persistent issue with Microsoft Copilot where responses frequently become stuck in a greyed-out loading state and never fully render. The issue occurs across both the Copilot web interface and the desktop application. When submitting…

Microsoft Copilot | Other
asked 2026-08-10T06:51:18.08+00:00
Ramesh Kumar (Pure) 30 Reputation points
commented 2026-10-08T12:45:44.59+00:00
Jonathan Bowman 0 Reputation points
2 answers

how to fix copilot

I was working on a complex budget model and reach a daily limit 3 days ago and it won't reset. instantly says reached limit.

Microsoft Copilot | Other
asked 2026-10-06T01:38:42.5366667+00:00
Kim Spary 0 Reputation points
commented 2026-10-08T10:07:41.18+00:00
René Schulz 20 Reputation points
1 answer

Copilot is greyed out in outlook classic

User reports that the Copilot option in the Outlook desktop application is greyed out and unavailable. Colleagues with the same basic Copilot licence are able to access the feature without issue. Copilot works correctly in Outlook on the web and on the…

Microsoft Copilot | Other
asked 2026-10-08T10:01:44.6166667+00:00
Govind Atos-Bishat 0 Reputation points
answered 2026-10-08T10:02:00.9033333+00:00

AI answer

2 answers

Speak with Copilot instead of typing.

Do I need to upgrade to a Microsoft program to allow me to speak to Copilot rather than typing?

Microsoft Copilot | Other
asked 2026-10-07T01:15:11.4966667+00:00
Gordon Russelll 0 Reputation points
commented 2026-10-08T08:33:03.7466667+00:00
Clary-N 16,745 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Chat History Missing After September 2026 Refresh/Migration (Continue with Google vs Microsoft Sign-In)

I am requesting assistance recovering my Copilot chat history following the Copilot refresh/migration that occurred around September 22, 2026. Prior to the update, I had numerous important Copilot conversations saved in my account. When I accessed…

Microsoft Copilot | Other
asked 2026-10-08T01:54:09.4933333+00:00
Jordan Bliss 0 Reputation points
edited an answer 2026-10-08T08:10:53.12+00:00
Vikki-T 11,885 Reputation points Microsoft External Staff Moderator
2 answers

Copilot - Standard users can no longer upload files in Agent Builder

We have an E5 license and have a mix of users with Microsoft 365 Copilot premium licenses and standard Copilot users.   Standard Copilot Users have been building agents in their version of Copilot using Agent Builder. Standard users could use uploaded…

Microsoft Copilot | Other
asked 2026-05-14T15:51:21.09+00:00
McShane, David 0 Reputation points
answered 2026-10-08T07:22:13.75+00:00
Nannini, Lorenzo 0 Reputation points
1 answer

How can I use Copilot without having to get the app?

Hello, whenever I login to copilot I get redirected to the app-store and when I request the desktop version it shows me a QR code. I already cleared my browser cache, but it doesn’t help. Any ideas how to fix it?

Microsoft Copilot | Other
asked 2026-09-27T16:55:46.1266667+00:00
That1PlaneGuy 0 Reputation points
commented 2026-10-08T07:06:03.4333333+00:00
Asal 0 Reputation points
1 answer

Copilot chat unavailable on PC, but all old chats still work on Android

After the recent Copilot update, my old Copilot conversations are still fully accessible on my Android phone. I can open every conversation and all messages load normally. On my PC, however, Copilot says: “Copilot Chat isn't available for your age group.…

Microsoft Copilot | Other
asked 2026-10-06T13:58:12.4833333+00:00
Kavyaan Sharma 5 Reputation points
commented 2026-10-08T06:17:29.41+00:00
Emma1-N 13,510 Reputation points Microsoft External Staff Moderator
1 answer

sandbox:/mnt/data/Damaged_Item_Beyond_Repair_QR.png

sandbox:/mnt/data/Damaged_Item_Beyond_Repair_QR.png

Microsoft Copilot | Other
asked 2026-10-06T16:01:40.98+00:00
Santiago, Roderick 0 Reputation points
commented 2026-10-08T06:16:37.5733333+00:00
Emma1-N 13,510 Reputation points Microsoft External Staff Moderator
5 answers

On apple IPAD: copilot opens two windows with different accounts (both Microsoft) at the same time while asking me to upgrade?

The new terms of use caused me to upgrade my personal/legacy copilot app on my Apple IPAD! First I lost my chat history completely, then it was restored but I still get a question to upgrade? When I do but ignore the question to change accounts then I…

Microsoft Copilot | Other
asked 2026-09-26T17:57:05.1633333+00:00
Imol Monky 0 Reputation points
answered 2026-10-08T06:16:22.3033333+00:00
Jaspreet Kaur . (601) 0 Reputation points
1 answer

Recent purchased-plan is showed incorrectly causing not update credit limits (exhausted)

I just recently upgraded my plan from MS Personal to Family. Before upgrading, while working on the files, I received notification that my AI credit limits were exhausted and zero balance. This triggering me to upgrade the plan with promised benefit…

Microsoft Copilot | Other
asked 2026-10-07T14:36:18.1166667+00:00
maria regina 0 Reputation points
answered 2026-10-08T05:46:27.8333333+00:00
Ian-T 13,535 Reputation points Microsoft External Staff Moderator