58,317 questions with Community Center | Not monitored tags

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How to Resolve Multiple Microsoft Certification IDs and Merge Profiles?

Hello Microsoft Community, I need guidance regarding multiple Microsoft certification IDs associated with my attempts to schedule the Microsoft AI-103 certification exam. My initial payment attempt failed, and I subsequently encountered the error…

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asked 2026-10-13T12:58:16.23+00:00
gb reenasri 0 Reputation points
edited an answer 2026-10-13T14:53:57.7433333+00:00
Julian Sharp 45,261 Reputation points
2 answers

Certificate Renewal Issue Need help

Hi Team, I am trying to renew the AZ700 and AZ400 certificate. and when I submit its shows 0% answered and I am not able to retake the exam again. Could you please check and help on this issue. I tried renewing the 2 cert and when i submit its gives…

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asked 2026-10-13T14:07:13.7533333+00:00
ArjunDevalingaiah-5382 0 Reputation points
answered 2026-10-13T14:52:06.57+00:00
Julian Sharp 45,261 Reputation points
1 answer

Request for Exception/Extension: AI Skill Fest 2026 Certification Voucher Expired Due to Cancellation

Hello Support Team, I participated in the AI Skill Fest 2026 and received an Azure certification voucher. Following the promotion rules, I successfully booked my exam (AZ-900) before the August 18th deadline and scheduled it for October 18th,…

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asked 2026-10-13T14:11:45.38+00:00
Lakshmi prasad Veerla 0 Reputation points
answered 2026-10-13T14:50:11.7966667+00:00
Julian Sharp 45,261 Reputation points
1 answer

PL-300 certificate download error.

I wanted to download my Pl-300 certificate. I attempted and passed it on 10th of October Saturday which was 3 days back. Please guide me through

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asked 2026-10-13T14:35:59.5133333+00:00
Prasad Tulaskar 0 Reputation points
answered 2026-10-13T14:48:34.0866667+00:00
Julian Sharp 45,261 Reputation points
1 answer

Unable to schedule my Certification Exam

I am trying to schedule my DP-600 Exam but its failing Moved from Microsoft Partner Center API

Community Center | Not monitored
asked 2025-12-23T08:05:54.6966667+00:00
Deepa Kalkulam Pugalendi 0 Reputation points
commented 2026-10-13T14:25:09.1866667+00:00
Julian Sharp 45,261 Reputation points
1 answer One of the answers was accepted by the question author.

Does Azure AI Cloud Developer Associate satisfy the AB-100 certification prerequisite?

Hello, I currently hold the Microsoft Certified: Azure AI Cloud Developer Associate certification. I would like to know whether this certification satisfies the prerequisite requirement for the Microsoft Certified: Agentic AI Business Solutions Architect…

Community Center | Not monitored
asked 2026-10-12T17:18:02.9566667+00:00
Jihad Dabat 20 Reputation points
accepted 2026-10-13T13:32:59.38+00:00
Jihad Dabat 20 Reputation points
1 answer One of the answers was accepted by the question author.

URGENT: Legal Name Mismatch - SC-200 Exam Tomorrow Morning (09:15 SAST) - Support Portal Down

Hello Microsoft Support Team, I urgently require assistance with correcting my legal name on my Microsoft certification profile before my scheduled SC-200 examination tomorrow morning. I have been attempting to use the official Credentials Support portal…

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asked 2026-10-13T10:32:37.66+00:00
Thabo Sakonta 20 Reputation points
commented 2026-10-13T13:07:22.3633333+00:00
Thabo Sakonta 20 Reputation points
2 answers

Request for Voucher Reinstatement - Exam Cancelled Unexpectly - AI Skills Fest 2026

Dear Support Team, I am writing to urgently request assistance regarding a Microsoft Certification Exam voucher that I earned through the AI Skills Fest 2026 initiative. Unfortunately, my scheduled exam appointment was cancelled today, October 13, 2026.…

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asked 2026-10-13T11:51:13.24+00:00
Lakshmi prasad Veerla 0 Reputation points
answered 2026-10-13T12:32:44.92+00:00
Julian Sharp 45,261 Reputation points
1 answer

How to book an exam.

How do i book an exam and where do i get the confirmation that i have booked an exam?

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asked 2026-10-13T12:08:16.1+00:00
TSHEPHISO GOLOLO 0 Reputation points
commented 2026-10-13T12:32:01.51+00:00
Julian Sharp 45,261 Reputation points
2 answers One of the answers was accepted by the question author.

Duplicate Profile Issue - Cannot see my scheduled AZ-104 exam

*Hi Support Team,I am using the email *****@gmail.com for my Microsoft profile. However, my profile has been split into two duplicate accounts, and I cannot access my scheduled AZ-104 exam appointment. Pearson VUE support checked and directed me to…

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asked 2026-10-13T12:21:49.7766667+00:00
Huynh Hoang Lam 0 Reputation points
accepted 2026-10-13T12:29:18.9566667+00:00
Huynh Hoang Lam 0 Reputation points
1 answer

Urgent AZ- Certification voucher restored by Pearson VUE but still expired – Unable to contact Microsoft Credentials Support

Hello Microsoft Certification Support Team, I need assistance with an issue involving my AZ-104: Microsoft Azure Administrator exam and an AI Skills Fest 2026 voucher. Background on October 8, 2026, I was scheduled to take my AZ-104 exam through Pearson…

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asked 2026-10-12T21:05:00.7433333+00:00
commented 2026-10-13T12:24:35.36+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

Microsoft Learn certification: Cannot change legal name – support form has no Credentials option

Hello, the legal name in my Microsoft Learn certification profile contains a typo – one letter is missing in my first name, so it doesn't match my government-issued ID. When I try to correct it in Learn Settings > Legal name, I get the message:…

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asked 2026-10-13T11:23:56.53+00:00
Damijan Kavs 20 Reputation points
commented 2026-10-13T11:53:15.7333333+00:00
Damijan Kavs 20 Reputation points
1 answer

minecraft cape not showing up ANYWHERE

my minecraft cape has not shown up since i redeemed the code. i got the code from tiktok live for the aurora cape and it has still yet to show up. it is redeemed on the right microsoft account. no it does not show up on bedrock. and i could not find it…

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asked 2026-10-12T23:18:46.38+00:00
Yana Boiko 0 Reputation points
answered 2026-10-13T10:41:58.98+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
2 answers

Best way to prepare for new Azure AI-103 exam? Is it hard?

Hi everyone! I'm planning to take the new AI-103: Developing AI Apps and Agents on Azure exam and would appreciate some advice from those who have taken it or are preparing for it. How difficult is the exam, and which topics should I focus on the most?…

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asked 2026-10-13T05:50:12.3466667+00:00
Appi Chanz 0 Reputation points
answered 2026-10-13T10:36:51.5733333+00:00
Julian Sharp 45,261 Reputation points
1 answer

Nintendo Microsoft Account Sign In Problems - Code Podvik

Every time I try to sign into my Microsoft account on Nintendo Minecraft I go through the motions on my online browser and it says it worked but then Minecraft says 'failed log in Code: Podvik'. I've tried all the motions, seeking help from both…

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asked 2026-10-13T04:38:30.3266667+00:00
freyja 0 Reputation points
answered 2026-10-13T10:36:02.5833333+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
2 answers One of the answers was accepted by the question author.

I passed Microsoft 365 Administrator Exam but unable to see my certificate

I passed M365 Administrator exam but not able to see or download my certificate, I pass other 2 exams also and I can see or download those certificates but not this one. Please guide on this. need my certificate urgently.

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asked 2026-10-13T09:12:48.93+00:00
Wathare, Sakshi 0 Reputation points
accepted 2026-10-13T10:35:20.6933333+00:00
Wathare, Sakshi 0 Reputation points
2 answers

how to download AI-500 exam certificate

how to download AI-500 exam certificate i passed but unable to download the certificate kindly help me with that

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asked 2026-10-13T07:28:27.41+00:00
Aakash, Tadikonda 0 Reputation points
answered 2026-10-13T10:34:56.5533333+00:00
Julian Sharp 45,261 Reputation points
2 answers

Unexpected Error We encountered an unexpected error. Please try again later. If this issue continues, please contact site support.

When I'm trying to navigate to Pearson Vue website by clicking on "Schedule Exam" on Microsoft Learning page" after agreeing on the terms, I am getting an error "We encountered an unexpected error. Please try again later. If this…

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asked 2026-10-13T07:33:52.99+00:00
Kiel L. Paras 0 Reputation points
answered 2026-10-13T10:34:24.5+00:00
Julian Sharp 45,261 Reputation points
2 answers

i have doubt regarding certificate , i had enrolled but not appear in exam(due to some health issue )

tell me next step what need to do how to reschedule

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asked 2026-10-13T07:58:19.6333333+00:00
Rani, Kajal 0 Reputation points
answered 2026-10-13T10:33:08.7133333+00:00
Julian Sharp 45,261 Reputation points
1 answer

Need help transferring SC-200 from deleted work account to personal email

I know that the course materials for SC-200 were completed on my personal account and the badge for the exam was also linked to my personal account. I know that the company that I worked at the time asked me to link the corporate email address to my…

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asked 2026-10-13T09:07:20.12+00:00
Matei Silviu 0 Reputation points
edited a comment 2026-10-13T10:29:55.1333333+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator