Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
16,218 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags
2 answers
my office 365 family plan shows i only have 5gb of OneDrive capacity when i should have 1tb of capacity. How does this get fixed?
My office 365 family plan shows i only have 5gb of OneDrive capacity when i should have 1TB of capacity. How does this get fixed?
Microsoft 365 and Office | OneDrive | For home | Windows
asked
2026-10-05T01:23:56.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 88%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKE%3C/text%3E%3C/svg%3E)
Keith Evans
0
Reputation points
answered
2026-10-05T01:56:49.8166667+00:00
EmilyS726
270.5K
Reputation points
Independent Advisor
1 answer
problem with onedrive authentication
WE Have been in four, long chat sessions about this already. Before our last break, you left me with the following text to use in order to resume our last session: Tonight we accomplished something important: ✅ Confirmed your Microsoft account is…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-05T00:35:27.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC2%3C/text%3E%3C/svg%3E)
CynthiaWilliams-2722
0
Reputation points
answered
2026-10-05T00:37:32.01+00:00
CynthiaWilliams-2722
0
Reputation points
3 answers
Turning OneDrive backup off and on
I use Windows 11 on a PC. I synced my computer to OneDrive to backup my files. However, I want to access my files locally (i.e., on my computer) rather than via the OneDrive>Name Personal path so that I can work on files even when offline. Yet right…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-04T17:03:48.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 45%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
QLad
0
Reputation points
commented
2026-10-04T22:35:05.12+00:00
Craig Long
18,645
Reputation points
1 answer
how to recover files after a sync error
OneDrive did an automated dump of a large number of files a few days ago but the files did not all get successfully backed up. My HDD still seems to indicate the files are occupying space, i.e. no big changes is HDD storage but many files on OneDrive…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-04T21:18:45.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIM%3C/text%3E%3C/svg%3E)
Ian Murray
0
Reputation points
answered
2026-10-04T21:19:02.84+00:00
AI answer
3 answers
Help with One drive
I have an old computer and it won't let me update. So I can't get to my one drive. Whenever I try to get on a system that's like, am I church, I can't get on because they have their own system. How can I get on OneDrive? I have things I need.
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-04T20:00:49.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 39%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lora Broehm
0
Reputation points
answered
2026-10-04T20:46:06.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,920
Reputation points
Independent Advisor
1 answer
Can't access files locally while syncing to OneDrive
OneDrive is taking forever to sync all my files (5% synced after 24 hours). But that is not what troubles me. I can't access my files locally. If I click on the Documents folder in File Explorer, the path it shows is OneDrive>QLad…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
1 answer
How to find renamed iPhone photo in OneDrive
Please decipher the new name assigned to iPhone photos auto-saved to OneDrive. Use 20260916_202544321_iOS.jpg for example. The first set of numbers appears to be the date taken, September 16, 2026, but what does the next string of number mean?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-04T14:29:54.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 14.000000000000002%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SharonG
0
Reputation points
answered
2026-10-04T15:47:54.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 86%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jhun Buala
5,815
Reputation points
Independent Advisor
2 answers
One Drive Storage Space
I no longer want to pay for Microsoft Office Program which was on my computer when I purchased it. Now I am unable to upload any photos to my computer because the space has been reduced. How do I disconnect One Drive from these files? Everything I…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-04T14:36:13.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 27%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sharon Hallax
0
Reputation points
answered
2026-10-04T15:12:21.49+00:00
Jhun Buala
5,815
Reputation points
Independent Advisor
2 answers
THE MICROSOFT ONE DRIVE UPDATE AND 365 UPDATE IS ****
Cannot even download my file one by one or batch from one drive all the files are still in onedrive if i go to support page it gives the previous versions images which had the select option this one does not. pls fix this and anyway can i get all files…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 13%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
How to delete ALL photos from Onedrive
I have not been able to "select all" on my photos to delete them. The way there were uploaded is not how I want them and I want to start over. It shows over 400 G in storage, and it must be almost all the pictures. I would like to wipe my…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-06-27T15:02:47.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 49%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Scott Royle
10
Reputation points
commented
2026-10-04T08:34:18.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 47%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAC%3C/text%3E%3C/svg%3E)
Aakib Choudhary
0
Reputation points
1 answer
How to change other payment method of OneDrive from VietNam.
Hello, currently my Microsoft payment method is Visa, and i can't change to our local bank transfer nor mobile wallet. I want to renew my subcription but can not due to the issue. Before, i supcripted succesfully once by bank transfer and mobile…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-03T09:22:56.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 91%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jun Wang
0
Reputation points
commented
2026-10-04T08:02:19.21+00:00
Nathan Roberts (SN)
13,701
Reputation points Student Ambassador
Volunteer Moderator
3 answers
One drive cannot sve new documents. 90% used from 2TB availble.
After updafing from Family to Primium Onedrive cannot save the new files to one drive. I have an extra 1TB already purchased. I see that I have still 10% availble from 2TB but onedrive gives an error. "Not enough cloud storage" When I open…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-01T09:37:47.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 17%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Dimitrios Bastis
0
Reputation points
answered
2026-10-04T06:28:00.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
3 answers
New PC Build today, but no Onedrive App installed and The Onedrive Installer doesn't work
Hi Just got my new pc today. I am used to how onedrive works and where to find the system tray icon etc It just does not seem to be properly installed. I downloaded the Onedrive Installer, ran it. The green bar completed, but then the installation screen…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-03T20:55:20.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 75%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Louise Hislop
0
Reputation points
edited a comment
2026-10-04T02:01:16.9233333+00:00
Craig Long
18,645
Reputation points
1 answer
moving photos to new folders
I am no longer able to move groups of photos from one file to another in onedrive. I can still use the "move to" button to move one photo at a time. Is there a bug or glitch, or maybe an update that has created this issue? Moving one photo at a…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-03T22:07:22.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 81%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Dave and Ann Casaus
0
Reputation points
answered
2026-10-04T01:18:41.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
72,670
Reputation points
Independent Advisor
2 answers
Not able Retrieve security code
Hi Team Attached the screenshot of issue. Unfortunately I have forgotten the email id address, username and password of Current email id for security verification. Now due to this I'm not able use full service of onedrive. Kindly help me to get this…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-03T21:49:45.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 74%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bhupender Singh
0
Reputation points
answered
2026-10-04T00:17:14.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
180.3K
Reputation points
Independent Advisor
1 answer
recuperar ficheiro word
Olá. Ontem estive a editar um ficheiro importante no Word que estava guardado no meu OneDrive. O programa gerou um erro de carregamento e o meu computador acabou por reiniciar/fechar sem sincronizar, mas fiz guardar no ficheiro antes de o fechar Na nuvem…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 39%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
3 answers
Storage for One Drive
Why is Windows One Drive telling me that I have 5GB of storage instead of 1.1TB of storage?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-03T21:13:01.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 11%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECJ%3C/text%3E%3C/svg%3E)
Charles James
0
Reputation points
answered
2026-10-03T21:51:30.03+00:00
John Jefferson Doyon
88,920
Reputation points
Independent Advisor
1 answer
OneDrive "Unauthorized operation" error and library locked after account unlock
My personal Microsoft account was locked for suspicious activity and I completed verification to unlock it. The account page now shows no warnings and storage shows 0.8 GB used in OneDrive. Since then: OneDrive web, My files, shows "Sorry,…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-03T06:34:14.9033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 19%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
SABIH NASAR
0
Reputation points
edited the question
2026-10-03T21:23:55.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Haytham-C
5,630
Reputation points Microsoft External Staff
Moderator
2 answers
mass restore of all files in OneDrive Recycle Bin?
Hello. I have A TON of files in my recycle bin. Is there a way to restore all files in one go? It appears only 101 files are shown at a time. I'm aware I can scroll down to make additional files show, but I'm finding that, when I do that, the restore…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
asked
2026-10-02T17:00:25.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 24%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kevin Balint
0
Reputation points
edited a comment
2026-10-03T20:37:36.1366667+00:00
Craig Long
18,645
Reputation points
5 answers
How to fix can't find onedrive SPO folder
OneDrive works okay for a few days then fails to find the OneDrive on SPO folder. Try again does not work and set up OneDrive often fails and I go round in circles. How do I fix this and stop it happening again?
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,218 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 98%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)