Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,505 questions
1 answer
One of the answers was accepted by the question author.
Sent email also remains in draft folder
After sending an email, I see that the message is in the Sent folder. There is also still a copy in the Drafts folder. How do I change whatever setting is causing the extra email to still be saved in the Drafts folder?
Outlook | Windows | New Outlook for Windows | For business
asked
2026-10-12T16:32:22.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 16%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Catherine Tinkler
20
Reputation points
commented
2026-10-13T19:21:39.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 46%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Emily T
820
Reputation points Microsoft External Staff
Moderator
1 answer
I can't get a refund.
My little sister purchased a game on my card without my knowledge and luckily I noticed before the 2 week limit was up and I refunded the game and explained them the details. They denied my refund saying I don't meet the requirements, which I did meet…
Windows for home | Other | Gaming
4,423 questions
asked
2026-10-13T01:36:44.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 70%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJI%3C/text%3E%3C/svg%3E)
Juana I. Juarez Venegas
0
Reputation points
commented
2026-10-13T19:19:33.8833333+00:00
Juana I. Juarez Venegas
0
Reputation points
2 answers
Please give me the customer services number, I would like to speak with a human?
Need to speak to a human Please give me the customer services number, I would like to speak with a human?
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,975 questions
asked
2026-08-12T15:29:02.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
Pury End Cattery
5
Reputation points
edited a comment
2026-10-13T19:18:46.7633333+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac
Since updating to version 16.110, replying to or forwarding an email does not include the original message in the email body in legacy Outlook for Mac. Apparently this is a known issue and a "work-around" is to switch to the new Outlook for…
Outlook | MacOS | Legacy Outlook for Mac | For business
Outlook | MacOS | Legacy Outlook for Mac | For business
Using older versions of Outlook for Mac in business environments
7,126 questions
asked
2026-06-22T12:01:18.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 32%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Leslie Marsh
30
Reputation points
answered
2026-10-13T19:14:07.7166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Andrea Omašić
0
Reputation points
3 answers
One of the answers was accepted by the question author.
How are enterprises centrally discover and manage certificates across Windows, Azure, IIS and non-Microsoft systems?
We are looking at improving certificate lifecycle management across an enterprise environment that uses Microsoft AD CS as well as certificates from external CAs. Want to make sure we are ready for PQC and the 47 days lifespan by 2029. Is there a…
Windows for business | Windows Server | Directory services | Certificates and public key infrastructure (PKI)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 24%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
where to download sql server express 2022
Try to upgrade an older version of sql express 2017 to 2022. Where to download sql server express 2022, thanks
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
792 questions
asked
2026-10-13T19:03:52.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
AnneW
86
Reputation points
answered
2026-10-13T19:07:46.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 69%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark Woods
0
Reputation points
1 answer
i can not send a mass email to less than 50 people?
i can not send a mass email to less than 50 people? how do i fix this??
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,165 questions
asked
2026-10-13T19:05:14.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Sarah and Lisa U15 Panthers Managers
0
Reputation points
answered
2026-10-13T19:07:30.47+00:00
AI answer
1 answer
pay for outlook?
Why do I have to pay for Microsoft email? Also, why I I have to pay an annual or monthly subscription instead of just buying it one time and owning it?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,351 questions
asked
2026-10-13T17:30:09.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
mark dyea
0
Reputation points
commented
2026-10-13T19:07:14.5433333+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
1 answer
Inability to sign in to my Microsoft account, as somebody has logged in and changed my recovery email.
I was using one of my emails attached to my current Microsoft account. I had no issue signing in and using it. However, approximately 5-10 minutes later, I tried to sign in again. Except this time, it told me my Microsoft account did not exist. I tried…
Outlook | MacOS | New Outlook for Mac | For home
Outlook | MacOS | New Outlook for Mac | For home
Using the New Outlook for Mac for personal email and calendar
1,688 questions
asked
2026-09-27T10:18:11.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sara Mesic
0
Reputation points
commented
2026-10-13T19:06:42.8366667+00:00
Sara Mesic
0
Reputation points
2 answers
One of the answers was accepted by the question author.
In Version 16 Outlook for Mac, how do I create a .pst file?
I don't see how to use .pst files in Outlook for Mac Version 16. The help pages I can find show older Settings menu options. Moved from: Microsoft 365 and Office | Other
Outlook | MacOS | New Outlook for Mac | For business
Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
1,915 questions
asked
2025-12-28T02:53:42.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 24%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMG%3C/text%3E%3C/svg%3E)
Mark Grossman
20
Reputation points Microsoft Employee
commented
2026-10-13T19:05:59.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 46%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
Denise Clark
20
Reputation points
1 answer
Never ordered or agreed to Microsoft 365 subsciption
Subject: Formal Dispute of Unauthorized Recurring Charge Dear Microsoft Support Team, I am writing to formally protest and dispute a charge for a Microsoft 365 subscription in the amount of $19.99, processed today via PayPal under Order Number…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,417 questions
asked
2026-10-13T17:56:29.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 26%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bob Nelson
0
Reputation points
answered
2026-10-13T19:02:47.5766667+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
2 answers
How do I disable the policy named Remove and prevent access to the Shut Down, Restart, Sleep and Hibernate commands/
My issue is I cannot shut down my computer. I get the message at the shut down button "There are currently no power options available." How do I find the Windows policy named: Remove and prevent access to the Shut Down, Restart, Sleep and…
Windows for home | Windows 10 | Sleep and Power on, off
3,688 questions
asked
2026-10-13T02:59:33.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 37%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
DEBORAH E SIMS
0
Reputation points
answered
2026-10-13T19:00:11.3433333+00:00
DEBORAH E SIMS
0
Reputation points
2 answers
Services Paid For
I paid for Microsoft NeatOffice in June of 2026,and now it wants me to either buy another year or lifetime subscription. I paid for a year subscription. How can I use what I have paid for?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,328 questions
asked
2026-10-13T18:19:24.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 33%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Megan Clark
0
Reputation points
answered
2026-10-13T19:00:10.8933333+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
0 answers
Alert from Defender
Defender tells me to go to my MacBook Air to address an alert but there are no further instructions about where to go on my Mac and what to do.
Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
107 questions
asked
2026-10-13T19:00:05.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 57.99999999999999%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJE%3C/text%3E%3C/svg%3E)
Jeffrey Eisele
0
Reputation points
asked
2026-10-13T19:00:05.7566667+00:00
Jeffrey Eisele
0
Reputation points
1 answer
How can I remove a tenant that I no longer have access to
My Azure account is currently a member of 2 tenants. I want to remove a tenant that I created with an email address that I no longer have access to, but I am a member of. Or can I be removed from that tenant. Or, can someone reassure me that members of…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,344 questions
asked
2023-07-14T15:22:26.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 40%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tim Almond
5
Reputation points
commented
2026-10-13T18:59:12.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 57.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Beat Bucher
0
Reputation points
1 answer
Exchange/Outlook attachment rendering issue
For one Exchange Online user, messages containing multiple attachments intermittently fail to render the attachment expansion control in the Outlook Reading Pane. The attachment count is shown, but the expansion chevron/control is absent. Opening the…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,505 questions
asked
2026-10-13T18:37:29.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 46%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMF%3C/text%3E%3C/svg%3E)
Matt Farrell
0
Reputation points
answered
2026-10-13T18:59:01.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 95%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEV%3C/text%3E%3C/svg%3E)
Elena-VH
2,130
Reputation points
Independent Advisor
2 answers
Talk to a human
You AI system is utterly useless. Is there a human I can talk to?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,333 questions
asked
2026-10-13T17:35:31.1633333+00:00
mark dyea
0
Reputation points
answered
2026-10-13T18:57:28.79+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
1 answer
Unrecognised Outlook Email Address Linked to My Apple Account – Security Concern
I received a security notification from Apple stating that two-factor authentication had been enabled on my Apple Account using an Outlook email address that I do not recognise. Apple advised me to contact Microsoft, but I have been unable to reach the…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,128 questions
asked
2026-10-13T10:10:16.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 68%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Pete Wags
0
Reputation points
answered
2026-10-13T18:57:06.07+00:00
Diane Poremsky MVP
17,631
Reputation points MVP
Volunteer Moderator
1 answer
Access Issue to OneDrive despite access to Outlook
Unable to access OneDrive. E rror: "You can't access this item. You don't have permission to access this item." Correlation ID: [Moderator note: Personally Identifiable Information removed] Time: Tue, 13 Oct 2026 18:03:49 GMT Outlook and…
Microsoft 365 and Office | OneDrive | For business | MacOS
Microsoft 365 and Office | OneDrive | For business | MacOS
A Microsoft file hosting and synchronization service.
972 questions
asked
2026-10-13T18:07:23.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 69%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVG%3C/text%3E%3C/svg%3E)
Vivek Gutheti
0
Reputation points
edited an answer
2026-10-13T18:56:56.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lin v
1,550
Reputation points
Independent Advisor
0 answers
Office 365 Onedrive 6 GB
ello, I currently have a Microsoft 365 Family subscription that is fully prepaid until July 2029. All subscription codes have already been redeemed, and my Microsoft account confirms that my subscription is valid until July 2029. I understand that…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,282 questions
asked
2026-10-13T18:56:31.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 25%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mansa Manlowe
0
Reputation points
asked
2026-10-13T18:56:31.52+00:00
Mansa Manlowe
0
Reputation points