11,155 questions with Outlook | Web | Outlook.com | Email tags

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Outlook Web – Attachment preview & download fails ("The request could not be completed") while Save to OneDrive works

Dear Microsoft Support Team, I am experiencing an issue with Outlook Web (outlook.com) on my account [******@hotmail.com]. Problem description: Image previews in emails and attachment previews fail to load on all emails, not just specific senders. …

Outlook | Web | Outlook.com | Email
asked 2026-10-13T08:33:53.1533333+00:00
Bangkit Isnu Sirojjudin 0 Reputation points
2 answers

'Automatic Filtering' in Outlook 'kills' message Rules...

After spending days backwards & forwards with Support for the Outlook desktop app (Windows 10), they have admitted that the issue is with outlook.com...! Because you can't turn OFF Automatic Filtering - either Standard or Strict - message Rules won't…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T15:32:51.62+00:00
DJBlake-1561 25 Reputation points
commented 2026-10-13T08:05:16.2833333+00:00
DJBlake-1561 25 Reputation points
1 answer One of the answers was accepted by the question author.

Strange Email

I have been receiving email (spam) with any @com or @net. How can I block this type of email? Cannot enter just letters or numbers in the block email area or outlook. Thanks Ruby

Outlook | Web | Outlook.com | Email
asked 2026-10-13T04:25:17.0366667+00:00
R J Kimms 20 Reputation points
commented 2026-10-13T05:43:40.38+00:00
R J Kimms 20 Reputation points
0 answers

Email without the @ sign

Spam email showing up without the @ DOT com or @DOT net No way to block. Is there some kind of rule?

Outlook | Web | Outlook.com | Email
asked 2026-10-13T04:29:58.8133333+00:00
R J Kimms 20 Reputation points
1 answer

I can’t receive my hotmail emails

I can’t receive my hotmail emails. I haven’t received new emails for several days

Outlook | Web | Outlook.com | Email
asked 2026-10-10T01:46:15.75+00:00
Cassandra Patton 0 Reputation points
commented 2026-10-13T04:10:43.9966667+00:00
Emma1-N 13,695 Reputation points Microsoft External Staff Moderator
2 answers

Malicious Draft Email keeps appearing

My Outlook mailbox is continuously auto-generating scam drafts even after password reset, 2FA enabled, rules removed, forwarding disabled, POP/IMAP disabled, and all devices signed out. Sending is blocked due to daily limit. The drafts keep returning. I…

Outlook | Web | Outlook.com | Email
asked 2026-02-02T08:03:17.3533333+00:00
FRANKIE 20 Reputation points
commented 2026-10-13T02:48:42.7533333+00:00
phil remmert 0 Reputation points
1 answer

Emails frozen

I have 2 email accounts ******@bigpond.com ******@outlook.com Both accounts are frozen

Outlook | Web | Outlook.com | Email
asked 2026-10-13T01:56:54.89+00:00
Peter Wilkinson 0 Reputation points
answered 2026-10-13T02:41:54.2766667+00:00
GsN5034 - IA 78,520 Reputation points Independent Advisor
2 answers

MSN account cannot send any emails, error 550 5.7.520 AS(4810)

I have used my @msn.com email account for years, but starting October 12, 2026, all outgoing emails are being rejected with this error: 550 5.7.520 Message blocked because it contains content identified as spam. AS(4810) My last successful outgoing…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T14:18:31.2033333+00:00
HNP 0 Reputation points
edited an answer 2026-10-13T01:49:49.6033333+00:00
Hornblower409 16,660 Reputation points
1 answer

Multiple senders appear to be blocked on my hotmail account - specifically when resetting passwords

Hi There, I've been having recurring issues with different vendors/senders whereby I am not receiving these password reset emails. What I've already checked/tried: Checked Junk/Spam folder - not there Checked the "Other" tab in Focused…

Outlook | Web | Outlook.com | Email
asked 2026-07-20T14:11:25.86+00:00
Abi McD 0 Reputation points
commented 2026-10-13T01:46:57.83+00:00
Amy TVW 0 Reputation points
2 answers

URGENT: 6,800 Outlook/Hotmail Emails Lost, Support Loop Preventing Human Assistance

I urgently need help reaching a human Outlook.com/Hotmail.com support agent. Approximately 6,800 emails spanning the last two years disappeared from my Junk Email folder, where they were accidentally moved. I believe all were removed about 20 days before…

Outlook | Web | Outlook.com | Email
asked 2026-10-06T01:06:16.72+00:00
Paul S 0 Reputation points
commented 2026-10-13T00:06:55.7433333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
2 answers

Outlook email delivery problem

Hello, I've been experiencing recurring email delivery issues with my Outlook account. Some recipients report that they haven't received my emails, while others find them in their spam folders. Additionally, I've noticed that replies from people with…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T21:58:09.6933333+00:00
Nataša Keser 0 Reputation points
answered 2026-10-12T23:59:18.78+00:00
Manoel Barros 22,250 Reputation points Independent Advisor
2 answers

My email text is not loading. I cannot see my emails.

I have tried many things to fix this problem. The texts in my email account doesn't appear. I need help.

Outlook | Web | Outlook.com | Email
asked 2026-06-10T21:21:10.42+00:00
Angela Coelho 0 Reputation points
commented 2026-10-12T23:48:29.8633333+00:00
AppleBloomCMC 5 Reputation points
1 answer

Outlook.com mailbox returning TooManyObjectsOpenedException at StartupData — persists 6+ hours across datacenters

My Outlook.com account cannot be opened in any browser or in the new Outlook for Windows client. Sign-in succeeds, then the mailbox fails to load with a 500 and the error below. This has persisted for over six hours. err:…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T23:40:33.9+00:00
Danny Truong 0 Reputation points
answered 2026-10-12T23:41:55.9466667+00:00

AI answer

1 answer

Need urgent help with two step verification keeps failing. I am unable to access my hotmail account due to that issue

I urgently need assistance recovering access to my personal Hotmail account. I know my original password, but I am unable to sign in because of an issue with Microsoft's two-step verification process. Here is the exact problem: My account has two-step…

Outlook | Web | Outlook.com | Email
asked 2026-10-10T19:28:07.27+00:00
Jatan Upadhyay 0 Reputation points
commented 2026-10-12T23:40:02.4733333+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

sign in to Outlook

I am having a terrible time on this. Spent hours going in circles. Was on chat and it got disconnected. How to I find out what is goin on?

Outlook | Web | Outlook.com | Email
asked 2026-10-11T19:36:51.2266667+00:00
Edward Corcoran 20 Reputation points
commented 2026-10-12T23:37:14.2066667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

MSN account will not deliver Walmart.com emails to any of my boxes.

Since the end of August 2026 I have not been able to receive any emails from Walmart at my MSN account. They aren't in my inbox they aren't in my junk email they aren't in my spam and they aren't in deleted. This makes it impossible for me to be able to…

Outlook | Web | Outlook.com | Email
asked 2026-10-11T18:50:35.15+00:00
V 0 Reputation points
commented 2026-10-12T23:36:21.2466667+00:00
Chloe-V 13,960 Reputation points Microsoft External Staff Moderator
1 answer

Junk emails arrive in junk folder with red flags

Junk emails come into outlook.com junk folder with red flags. The red flag then puts it in the flag folder. The junk email is correct

Outlook | Web | Outlook.com | Email
asked 2026-10-12T18:45:52.53+00:00
Neal Shulman 0 Reputation points
commented 2026-10-12T23:31:25.3533333+00:00
Neal Shulman 0 Reputation points
2 answers

Why do emails from outlook sent to gmail go to Spam?

I don't understand why every email I send to a gmail user from outlook always goes to the gmail spam folder and I have to tell the recipient to check their spam folder.

Outlook | Web | Outlook.com | Email
asked 2026-10-12T20:46:11.7566667+00:00
John Bacon 0 Reputation points
answered 2026-10-12T23:11:08.3833333+00:00
Jeronimo Fuerte 46,760 Reputation points Independent Advisor
4 answers

Wondering if they are going to fix the hotmail checkbox issue or if I need to switch to a different account and close out hotmail.

I'm also wondering if the check box will be brought back. I've always done my shopping and used hotmail for all correspondence. I'm going to wait and see if it's brought back before changing the email on everything to a different one since it would be so…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T22:22:24.2833333+00:00
C. Cotterman 0 Reputation points
answered 2026-10-12T23:01:05.4233333+00:00
Brian Tillman 27,580 Reputation points Independent Advisor
1 answer

Deleted emails from Microsoft email inception

I've used Microsoft email since its inception and I have a lifetime of important emails and documents. Whenever my mailbox was too full I deleted emails then I paid to keep my emails. Yet when I went to find an email today it was nowhere to be found.…

Outlook | Web | Outlook.com | Email
asked 2026-10-12T22:50:07.5833333+00:00
Elizabeth K 0 Reputation points
commented 2026-10-12T22:51:53.5366667+00:00
Elizabeth K 0 Reputation points