1,350 questions with Artifact Signing tags

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Artifact Signing organization validation failed twice without explanation — requesting validation-team review

We need assistance from a Microsoft representative with two failed Public Trust organization identity-validation requests for 株式会社LYMO, a Japanese company. The portal shows only Failed, without a rejection reason or actionable correction. We want to…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-04T05:04:57.5233333+00:00
Haruki Shimada 0 Reputation points
edited the question 2026-10-04T10:25:01.71+00:00
Gérard Oomens 132.6K Reputation points Volunteer Moderator
0 answers

UK sole-trader eligibility, total cost and cancellation effects for Artifact Signing

I am a UK developer seeking confirmation of sole-trader eligibility before creating any paid Artifact Signing account. My project is a personal offline Windows accessibility reader, with a separate dictation app planned. Smart App Control is enabled on…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-04T07:37:32.43+00:00
Old King Carl 0 Reputation points
edited the question 2026-10-04T10:05:11.9666667+00:00
Gérard Oomens 132.6K Reputation points Volunteer Moderator
1 answer

Artifact Signing identity sharing technical error, used verification link, then Failed

I submitted an organization Public Trust identity validation request. I completed government-ID and facial verification and clicked Share. During the sharing step, a technical error appeared. Reopening the verification link displayed “No Access — this…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-04T09:36:26.02+00:00
James Hamelton 0 Reputation points
answered 2026-10-04T09:36:40.4833333+00:00

AI answer

1 answer

Azure Artifact Signing identity verification blocked — Error 399287 BadReputation

I am setting up Microsoft Artifact Signing (Public Trust) and am currently completing the identity verification process. Identity verification is failing during phone verification with: Error code: 399287 Result: BadReputation Multi-factor authentication…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-04T02:19:57.8233333+00:00
Shaun Hobson 0 Reputation points
commented 2026-10-04T06:02:09.8766667+00:00
Shaun Hobson 0 Reputation points
0 answers

Artifact Signing (Trusted Signing): organization identity validation fails — tenant callback returns 403 (surfaced as HTTP 500)

Problem description Trusted Signing (Artifact Signing) organization identity validation will not complete. It stays in "In Progress" even though the Verified ID step succeeds on the device. The backend fails during…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-03T19:37:37.41+00:00
codesigning2026-2709 0 Reputation points
0 answers

Artifact Signing: Organization Identity Validation Failures — Assistance Needed

Problem description I am experiencing failures with organization identity validation in the Artifact Signing service, specifically with two submissions that show a status of 'Failed' without detailed reasons. I need help understanding why these…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-03T13:31:59.19+00:00
Zach-5764 0 Reputation points
1 answer

Renew individual identity validation fails

I have an active public individual identity validation in Czechia. I received email 'Artifact Signing identity validation expires in 60 days' and I need to renew it. When press 'Renew' at /Artifact Signing Account/ -> Identity validations ->…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-03T12:23:11.46+00:00
Dan 20 Reputation points
answered 2026-10-03T12:23:28.4+00:00

AI answer

0 answers

Artifact Signing: replace pending organization validation with a different email on Basic support

I submitted a Public Trust organization identity validation request that is currently In Progress. The portal accepted personal Gmail addresses for the primary and secondary email fields. I have since read the organization quickstart, which requires a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-03T02:25:00.69+00:00
Ben 0 Reputation points
0 answers

Is a Czech OSVČ (sole proprietor) eligible for Azure Artifact Signing Public Trust Organization validation?

Hello, I am developing a commercial Windows desktop application called ST Cut and I would like to use Azure Artifact Signing Public Trust for Authenticode signing of the application's EXE and DLL files. I am based in the Czech Republic and operate as a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-02T20:17:07.09+00:00
Евгений Тхорев 0 Reputation points
1 answer

Artifact Signing individual validation failed after AU10TIX Verified ID — does temporary travel affect verification?

My individual Artifact Signing validation failed after AU10TIX successfully issued my Verified ID in Microsoft Authenticator. Azure and the notification email provide no specific failure reason. I am a Greek citizen and a US permanent resident with a…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T21:20:33.9333333+00:00
A17PROJECT 0 Reputation points
commented 2026-10-02T15:41:29.2166667+00:00
A17PROJECT 0 Reputation points
0 answers

Artifact Signing stuck in Action Required after successful identity verification

I am setting up Azure Artifact Signing with Public organization validation. The external identity verification completed and displayed “Verification successful.” However, the Azure portal still shows “Action Required.” Opening the verification link again…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-02T09:55:34.3566667+00:00
Dennis Papalois 0 Reputation points
2 answers

Azure Artifact Signing organization identity validation blocked by AU10TIX Verified ID failure

I am trying to complete Public Organization Identity Validation for Microsoft Azure Artifact Signing for my Belgian company, M&A CONSULT BV. The Artifact Signing account was created successfully and the organization identity validation reached the…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-09-16T17:27:41.0533333+00:00
DRIESSEN Michel 0 Reputation points
edited an answer 2026-10-02T09:07:17.08+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing org identity validation: Verified ID face check fails with facecheckSessionFailure "Unexpected session payload"

I'm completing Public Trust organization identity validation for Artifact Signing (New Zealand). During the representative verification step, Microsoft Authenticator (iOS) completes the AU10TIX ID and face check successfully (FaceCheckStatus=success in…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-02T04:09:41.8833333+00:00
c herring 0 Reputation points
answered 2026-10-02T04:31:54.5166667+00:00
Rukshan edirisinghe 1,070 Reputation points
1 answer

ObviousIdea company identity is blocked across Microsoft services: OTP never arrives when changing Gmail to @obviousidea.com

I am documenting a company identity-verification problem affecting ObviousIdea across several connected Microsoft services. This is not simply a question about checking a junk-mail folder. The circular problem ObviousIdea already has an existing…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-08-25T20:13:45.43+00:00
Fabrice 0 Reputation points
commented 2026-10-01T21:59:33.5866667+00:00
Harshitha Eligeti 4,530 Reputation points Microsoft External Staff Moderator
1 answer

Artifact Signing individual validation blocked: Verified ID card missing after AU10TIX verification

Hello Microsoft Support, I am completing Public identity validation as an individual for Azure Artifact Signing. The request remains Action Required / In Progress. AU10TIX shows "Session already verified", but no AU10TIX Verified ID card…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T21:01:15.4+00:00
Minitrike 0 Reputation points
commented 2026-10-01T21:55:59.95+00:00
Minitrike 0 Reputation points
0 answers

Microsoft artifact signing service is a scam

I got a subscription to get my software signed. It gets auto rejected everytime without even getting to any verification steps and no reason is provided as to why it was rejected. There is no way to contact support without upgrading. My previous …

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T21:18:18.0966667+00:00
Rahul Kharel 0 Reputation points
0 answers

Foundry A2A tool returns 404 "Failed to fetch agent card" when one Foundry agent calls another

I'm trying to connect two agents in the same project (new Foundry portal) over the A2A protocol, and every call fails. Setup Target agent (<target-agent>): a prompt agent with a Fabric IQ (OneLake Catalog) tool. The A2A protocol is set up and shows…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T14:11:09.1433333+00:00
Manikanta Ravi Teja 0 Reputation points
0 answers

Public organization validation stays on Processing, then shows a new QR code

I am completing the individual-verification step for a Public organization identity validation in Azure Artifact Signing. Passport verification succeeds and the Verified ID is in Microsoft Authenticator. Presenting that credential never completes. The…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T13:04:32.31+00:00
Dom Hicklin 0 Reputation points
0 answers

Artifact Signing identity validation stuck at Action Required - verification link already used

I am setting up Azure Artifact Signing with Public Trust organization identity validation for a UK company. The organization identity validation progressed to Action Required, and Microsoft emailed the primary contact asking us to complete identity…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T10:53:35.4333333+00:00
Colin Kelly 0 Reputation points
0 answers

Artifact Signing email verification remains incomplete after successful validation

Organization Public Identity Validation completed successfully, including email verification, FaceCheck, Microsoft Authenticator Verified ID, and credential presentation. After the email verification which was succesfull up to the authenticator's qr…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,350 questions
asked 2026-10-01T09:44:36.9766667+00:00
AAVDS AAA 6 Reputation points