1,903 questions with Outlook | MacOS | New Outlook for Mac | For business tags

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2 answers

Automatic migration of “On My Computer” folders from Legacy Outlook for Mac to New Outlook transfers only folders but not emails

I am migrating “On My Computer” folders from Legacy Outlook for Mac to New Outlook. Legacy contains approximately 225,999 messages (~56 GB) and the complete folder hierarchy is intact. New Outlook creates the correct folder hierarchy and almost…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-03T07:35:00.4533333+00:00
Tsoumpas, C (ngmb) 55 Reputation points
commented 2026-10-05T09:44:57.1666667+00:00
Jayden-P 3,210 Reputation points Independent Advisor
2 answers

How do I remove obsolete email addresses that autopopulate in Outlook on Mac?

I have addresses that are incorrect that auto populate in Outlook that I need to remove. How do I do that?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-01T15:37:35.5466667+00:00
Steven Rosa 0 Reputation points
commented 2026-10-02T22:54:25.91+00:00
Chris-D 1,690 Reputation points Independent Advisor
1 answer

Outlook for Mac (Legacy Outlook) not syncing one email account after switching from New Outlook

Hi, I’m having a serious synchronization issue with Outlook for Mac (Legacy Outlook) on the Mac. The problem started after he switched from the New Outlook interface to Legacy Outlook. Before switching, this particular email account was working…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-15T10:17:15.93+00:00
Vinud Aslama 0 Reputation points
commented 2026-10-01T14:25:09.8733333+00:00
Liora 2,080 Reputation points Independent Advisor
4 answers

Sorry, something went wrong. Copilot is working on it.

When try to run "Auto rewrite" or any other options in the copilot menu in Outlook for MacBook, receive that error. It keeps happening from this morning and am currently running the Sept 01 release version of office.

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-04T11:46:12.1466667+00:00
Mahesh Sridharan 5 Reputation points
recommended 2026-10-01T06:12:40.76+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

Signatures not injecting in large threads

I am using a third party signature management system (WiseStamp). When replying to a very large email thread the Outlook Add-in doesn't auto-inject the signature, and even when opening the side panel and clicking on the name of the signature it won't…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-28T16:21:54.9866667+00:00
Abram Botterill 0 Reputation points
commented 2026-09-30T22:57:12.2933333+00:00
Hendrix 1,670 Reputation points Independent Advisor
2 answers

How to open .msg files in "New" Outlook?

It's August 2025, and this is becoming silly. Why can't (New) Outlook open .msg files anymore? I have the latest version of New Outlook for Mac, fully updated, and need a reliable way of accessing the emails sent by clients as evidence. For the longest…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-08-24T21:21:12.2366667+00:00
Ryan Pistorius 10 Reputation points
edited an answer 2026-09-30T08:04:01.9933333+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
2 answers

My Day - How to remove

I use Outlook for Mac. My Day is taking up valuable space on my screen and I want to get rid of it. I want my Claude.ai to remain in view, so simply toggling the Task Pane off is not the answer. This is a show stopper for me; if I can't get rid of it,…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-06-02T08:42:50.69+00:00
Tim King 5 Reputation points
commented 2026-09-29T07:33:20.28+00:00
Dan Storch 0 Reputation points
1 answer

Calendar search start date

When I do a search in my Calendar it will only show me the results for the last 6 months. When I want to search for older events I have to manually change the year in the from date field at the top right. But as soon as I hit search again with the same…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-27T12:47:20.75+00:00
Rob Mekken 0 Reputation points
edited an answer 2026-09-28T15:08:22.6333333+00:00
Liora 2,080 Reputation points Independent Advisor
4 answers

unable to add the account.

Hi All Many users in our environment have reported issues that they are unable to add their Microsoft Exchange accounts through Internet Accounts in macOS and encounter the following error: com.apple.accounts error 3. Has anyone encountered this issue?…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-23T22:02:42.0066667+00:00
Glenn Maxwell 14,226 Reputation points
commented 2026-09-25T20:51:43.4133333+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
1 answer

create outlook app account

I have an account and only use browser outlook but now want to open a copy of this account in outlook app but dont remember the password and cannot find it in my profile in the browser, is there any way so i dont have to recover my password?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-23T10:04:12.5+00:00
Manuel Machado Fernandez 0 Reputation points
commented 2026-09-24T07:32:53.6466667+00:00
Aetherin 2,505 Reputation points Independent Advisor
1 answer

Microsoft Outlook - not opening and when it does open, messages are blanked out.

I received the attached message when I tried to log into Office365

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-22T19:16:42.9133333+00:00
Donna Donahue 0 Reputation points
commented 2026-09-23T20:36:11.1766667+00:00
Lin v 1,545 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Red Wavy Spell Check Underlines Are Rendered in Incorrect Positions

I would like to report what appears to be a rendering issue related to spell check indicators when printing or exporting emails. Environment Application: Microsoft Outlook Platform: macOS Version: 16.111.3 (26080215) Operating System: macOS Tahoe…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-08-07T12:59:31.36+00:00
Batuhan Köklüçınar 35 Reputation points
edited a comment 2026-09-23T13:40:39.3166667+00:00
Aetherin 2,505 Reputation points Independent Advisor
1 answer

New Outlook and Outlook Web Recipient Suggestions Do Not Match Given Name for Some External Recipients

New Outlook and Outlook Web Recipient Suggestions Do Not Match Given Name for Some External Recipients Environment Outlook for Mac (New Outlook) Outlook on the Web (OWA) Issue Recipient suggestions behave differently between Legacy Outlook and New…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-23T12:25:12.5433333+00:00
Batuhan Köklüçınar 35 Reputation points
answered 2026-09-23T12:33:51.91+00:00
BabybooHN 3,290 Reputation points Independent Advisor
3 answers

Email signature incorrectly placed below attribution

Hi, just this week when I reply to a message in outlook for mac, it places my signature below the attribution of the message I'm replying to. It never did this before. I am using Outlook and have our work gmail set up on it. I have deleted the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-03-18T21:58:52.02+00:00
Tim Steinouer 20 Reputation points
recommended 2026-09-18T09:38:17.63+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Outlook for Mac navigation issues

I am working with Outlook on Mac and we have been informed that the legacy mode will not be possible anymore. The new view is giving me an odd feeling of being back to windows but what I don't understand is why we have this navigation switch bar on the…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-18T09:26:16.19+00:00
Barbara Schenkel 20 Reputation points
accepted 2026-09-18T09:28:39.73+00:00
Barbara Schenkel 20 Reputation points
1 answer

Can't move filtered list of emails from my Deleted Items folder to the On my Computer > Deleted Items folder

I'm using Outlook for Mac Version 16.113 (26091433). For many years I've been able to move a filtered list of emails from my Deleted Items folder to the On my Computer > Deleted Items folder to reduce the number of emails in my Deleted Items…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-17T10:10:54.6366667+00:00
AndrewD 0 Reputation points
commented 2026-09-18T07:39:44.0533333+00:00
Darren Bruce 1,745 Reputation points Independent Advisor
2 answers

Adding IMAP email account to Outlook for Mac

One morning, my IMAP email account stopped syncing. When I deleted the account, and tried to add it again, Outlook would not let me. It tells me: Unable to sign in. Try again or create an app password for this account. Please advise....... I need that…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-07-08T16:54:34.2766667+00:00
Nynke Duke 0 Reputation points
commented 2026-09-18T07:13:54.5833333+00:00
Hornblower409 16,200 Reputation points
2 answers

Spacing removed from Outlook for Mac signature

Using Outlook for mac version 16.109.26051019 and the spacing in the email signature went away. Has anyone else noticed this?

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-05-19T22:14:48.81+00:00
Rolando 0 Reputation points
edited a comment 2026-09-16T20:34:23.2066667+00:00
Gary Kohlman 50 Reputation points
2 answers One of the answers was accepted by the question author.

Why doesn't Outlook on macOS automatically show my team's calendar based on org chart like on Windows?

On Windows, using Outlook Desktop, my calendar automatically includes calendars for the groups/teams I'm in, and the team I lead, based on the organization chart in Microsoft 365. However, on macOS, neither the Classic Outlook nor the New Outlook shows…

Outlook | MacOS | New Outlook for Mac | For business
asked 2025-07-28T12:51:30.4233333+00:00
Levi 20 Reputation points
answered 2026-09-15T18:09:29.3333333+00:00
GB 0 Reputation points
2 answers

outlook for Mac fixing sync messages

The new outlook for Mac is a complete mess. When a get a new e-mail with an attachment and try to opened I get a message that says: "Need redownload attachments from the server. Please try later". How can a fix that? Also all the e-mails sent…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-09-14T01:09:49.12+00:00
Jorge D. Guzman 0 Reputation points
commented 2026-09-14T23:23:29.72+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator