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2 answers

DVD and MSworks just stopped working

I put a CD in and it doesn't register. Then I wanted to open an MSWorks document, and none of the 3 types would open, only spincircle. It had worked fine for years on this machine and only a couple of weeks ago, I opened about a dozen documents and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-10-31T18:57:56.1633333+00:00
Rob Curtis 20 Reputation points
commented 2026-11-07T02:32:46.21+00:00
Hendrix-V 20,790 Reputation points Microsoft External Staff Moderator
2 answers

How to get bolded unread emails again

After a recent update, my Outlook account no longer shows unread emails bolded. I've tried all the on-line suggestions, including the one from 2025 on Microsoft Learn which said to go to Conditional Formatting (in View Settings) and find a list of rules,…

Outlook | Web | Outlook.com | Settings
asked 2026-10-29T02:16:05.11+00:00
Bruce Robb 0 Reputation points
commented 2026-11-07T02:28:34.34+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
2 answers

cannot signin to onedrive

Unable to sign in to OneDrive, I get error code 0X8004deca

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-06T16:38:06.7366667+00:00
Douglas Liedblad 0 Reputation points
answered 2026-11-07T02:27:57.92+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
2 answers

How do you recover an account that someone hacked into and changed the alias?

My gmail account, Modertor note: PII ******@gmail.com, has been accessed by someone I don't know and the alias has been replaced withModertor note: PII ******@sreioenone.live. I've also been logged out of all devices so I can no longer reset the password…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T20:20:40.6066667+00:00
Alex Minty 0 Reputation points
answered 2026-11-07T02:27:03.1033333+00:00
EmilyS_726 34,015 Reputation points Volunteer Moderator
2 answers

how to fix the column type size where day, sender and subject are included.

When outlook is open, the column that lists the day, sender, subject has become extremely small type. I don't know why. How can I fix this?

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-05T18:07:37.65+00:00
Ropp, Cindy 0 Reputation points
answered 2026-11-07T02:24:22.25+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Recuperar conta desativada

Perdi o acesso a um email antigo, aparentemente o mesmo foi desativado. Preciso recuperar esse acesso pois minha conta Mojang esta associada diretamente a ele, sem o acesso, não consigo entrar na plataforma. O email antigo é ******@outlook.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T00:20:09.4033333+00:00
Adryan Ribeiro 0 Reputation points
accepted 2026-11-07T02:21:36.8533333+00:00
Adryan Ribeiro 0 Reputation points
2 answers

I got banned from microsoft rewards for genuinely no reason

I got suspended from microsoft rewards and I never broke and of the T&Cs I contacted support and got an auto response saying that I violated the T&Cs and to reply to the email if I think I was banned falsely, so I did and no one responded and now…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,682 questions
asked 2026-10-15T23:01:20.3233333+00:00
Dylan Grey 0 Reputation points
commented 2026-11-07T02:18:58.76+00:00
Dylan Grey 0 Reputation points
1 answer

Many years ago I had an Outlook account. Am I permitted to use Outlook again?

I do not want to access any old emails. I simply want to begin to use Outlook again, with Mac ios. It was easier to use than any email program I have used since then. I want to continue to use the email address I have been using ever since that time.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-11-07T02:17:25.3133333+00:00
Tom Copeland 0 Reputation points
answered 2026-11-07T02:17:43.77+00:00

AI answer

2 answers

change login email

The email for my Microsoft login is no longer valid. How do I change it?

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-07T01:38:41.7566667+00:00
Michael Johnson 0 Reputation points
answered 2026-11-07T02:15:12.5533333+00:00
EmilyS726 278.3K Reputation points Independent Advisor
3 answers

Edge not syncing "Setting up sync"

Hi there, I've had a problem with syncing for quite some time. Earlier this year I had a sync problem that went away, it had to do with authentication and tokens. Today it is back now now with network error. It particularly happens on my MS Surface with…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-13T19:40:57.7666667+00:00
Jeremiah de Kroon 60 Reputation points
answered 2026-11-07T02:13:24.6233333+00:00
Randy D 0 Reputation points
0 answers

Azure for Students access denied – Unable to validate student account

Hello Microsoft Support Community, I am a full-time college student from India trying to activate the Azure for Students subscription for educational purposes and cloud computing projects. However, when I try to access Azure for Students, I receive the…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,081 questions
asked 2026-11-07T02:10:02.9566667+00:00
Jaichandran P 0 Reputation points
4 answers

Solitaire Game shows ads although i have a paid subscription

How do i turn off the ads on windows 11 Solitaire game that i pay for?

Windows for home | Other | Gaming
asked 2026-03-05T14:39:37.3833333+00:00
George Diamantis 20 Reputation points
commented 2026-11-07T02:08:41.7133333+00:00
SuburbanStreets 0 Reputation points
3 answers

i cant get my emails or sign in. its giving me a error code 48 35. need help to get this fixed

i cant get my emails or sign in. its giving me a error code 48 35. need help to get this fixed

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-07T01:18:01.2266667+00:00
Max Maffei 0 Reputation points
edited an answer 2026-11-07T02:03:13.6066667+00:00
Austin-H 8,810 Reputation points Microsoft External Staff Moderator
2 answers

Can't open files backed up to an external hard drive.

Using Backup (Windows7) to an external hard drive. However I can't open the files. On trying I get the following message " Any suggestions as how to resolve this problem.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-07T00:41:56.71+00:00
Roger Downing 0 Reputation points
answered 2026-11-07T02:02:09.8533333+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
3 answers

Windows Audio Service Keeps Stopping with Error 0x80070005 (Access Denied) on Windows 11 26H2

I'm experiencing a serious audio issue on my Windows 11 PC, and I would appreciate your help. System Information: OS: Windows 11 Version 26H2 OS Build: 26300.9818 Recent update: KB5127936 (2026-10 Preview Update) Headset: HyperX Cloud III (wired USB-C…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-04T23:55:55.92+00:00
commented 2026-11-07T02:01:14.9166667+00:00
1 answer

How do I fix being able to sign in MCD 2

So I’m trying to log in to Minecraft dungeons 2 but it says I have it signed in to a different account already but I only have 1 device to play it on

Windows for home | Windows 11 | Gaming
asked 2026-11-07T00:49:36.7066667+00:00
Dylan Lopez 0 Reputation points
answered 2026-11-07T01:50:31.0566667+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
1 answer

USB microphone is detected my windows 11, but it is not picking up any audio whatsoever.

My Razer Siren Mini (plug-and-play USB mic) is being recognized by windows 11, but it picks up absolutely zero audio. The Microphone works perfectly fine as I tested it on a remote laptop, and I booted my main PC into an Ubuntu Live USB, and the mic…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-07T01:44:55.4566667+00:00
Mateo Zuluaga 0 Reputation points
answered 2026-11-07T01:45:15.1366667+00:00

AI answer

2 answers

individual emails won't open when i click on them

I can see emails in the inbox but when I try to open them they don't open unless I double click and open a new windwo

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:08:01.4766667+00:00
Christina Goodridge 0 Reputation points
answered 2026-11-07T01:41:23.5233333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

Hacked email sending emails to my contacts then infiltrating their emails

Hacked email sending emails to my contacts then infiltrating their emails - I've tried several steps to make this stop. My email is sending the email over and over again

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T23:09:21.2166667+00:00
Helen Madrid 0 Reputation points
commented 2026-11-07T01:39:17.27+00:00
Jeronimo Fuerte 48,530 Reputation points Independent Advisor
2 answers

How to fix not being able to add a GoDaddy email account to my Outlook Classic getting HTTP 403 messages

How to fix not being able to add a GoDaddy email account to my Outlook Classic getting HTTP 403 messages

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T19:43:32.7033333+00:00
Alan Jung 0 Reputation points
answered 2026-11-07T01:37:15.97+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator