10,489 questions
2 answers
How can I unlink a microsoft and windows account when i can't access the windows account
I recently replaced the CPU in my computer which has caused me to loose access to my windows account on this computer. I made a new account but I can't sign into my microsoft account because it is still linked to the old one. So how do I unlink the two…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-11-03T22:06:06.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 20%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
sean hicks
0
Reputation points
commented
2026-11-06T22:22:48.3966667+00:00
sean hicks
0
Reputation points
1 answer
Outlook.com / MSN Account Rejecting Valid Mail with 5.7.1
My MSN email account is rejecting legitimate messages from contacts who have emailed me successfully for years. Their messages now bounce with the following error: “5.7.1 – The following organization rejected your message:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,541 questions
asked
2026-11-06T21:20:07.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 14.000000000000002%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
dale hightower
0
Reputation points
commented
2026-11-06T22:19:25.41+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
0 answers
How do you recover an account that someone hacked into and changed the alias?
My gmail account, ******@gmail.com, has been accessed by someone I don't know and the alias has been replaced with ******@sreioenone.live. I've also been logged out of all devices so I can no longer reset the password or access the account. When trying…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T20:20:40.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alex Minty
0
Reputation points
edited the question
2026-11-06T22:19:03.6433333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
How do I link my pc with my Iphone
I want to link my PC with my Iphone to send pictures from my computer
Windows for home | Windows 11 | Connect Phone and PC
1,457 questions
asked
2026-11-06T21:37:34.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 57.00000000000001%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKD%3C/text%3E%3C/svg%3E)
Kimberly DeMarco
0
Reputation points
edited an answer
2026-11-06T22:18:21.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
3 answers
how to download office 2024
I have a code but how to download office 2024 which I bought
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
6,001 questions
asked
2026-11-04T11:47:30.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 37%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jan Westerbeek
0
Reputation points
edited an answer
2026-11-06T22:17:55.3533333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
Updating Office 365?
Received notice that Office365 was ready for update. I am using Office 365 free. Can't seem to update.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,023 questions
asked
2026-11-06T22:13:13.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
texas roamer
0
Reputation points
answered
2026-11-06T22:16:05.4+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
3 answers
I want to speak to a human. How do I do that?
I need to speak to someone because I can't find an answer to my issue.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2026-10-28T19:55:00.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 34%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
June Schmeling
0
Reputation points
edited an answer
2026-11-06T22:14:07.6933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
0 answers
Artifact Signing identity validation In Progress for 18 days – please review
Hello, My organization identity validation for Artifact Signing has been in "In Progress" status since 19 October 2026 (18 days). All requested documents were uploaded on that date and the status shows no action required from my…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,686 questions
asked
2026-11-06T22:13:21.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
WallPicture Daniel Dylewicz
0
Reputation points
asked
2026-11-06T22:13:21.3766667+00:00
WallPicture Daniel Dylewicz
0
Reputation points
3 answers
how do i merge and keep all my certificated in one mslearn profile
hi team i am seeking your help to keep all my certificates in one mslearn profile however i m not able to merge the same i have one certificate in ******@gmail.com all othre certificates are on madhuri.j@cloudthat com how to take gmail certificate to…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,751 questions
asked
2026-11-06T08:53:30.08+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 23%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Dr. Madhuri Abhijeet Joshi
0
Reputation points
answered
2026-11-06T22:12:14.48+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
Any fix released by Microsoft to fix copy past issue with this KB5002934 ?
Below uninstall command line for to uninstall Security Update for Microsoft Excel 2016 (KB5002934), this was working for x64-bit version office 2016 application installed device. "C:\Program Files\Common Files\Microsoft…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,806 questions
asked
2026-10-27T16:01:15.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 88%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
SHAIK SHABBER
5
Reputation points
commented
2026-11-06T22:11:10.5566667+00:00
SHAIK SHABBER
5
Reputation points
1 answer
How to fix aerox 3 gen 2 bluetooth mouse connect to my computer on windows 11
My problem is when I booted up my computer and I switched to Bluetooth mode and for some reason would not connect, I went to Bluetooth and there it said paired but not connected, so I removed the device and went to add a device but it would not show up…
Windows for home | Windows 11 | Devices and drivers
24,933 questions
asked
2026-11-06T22:06:23.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 80%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Devin ransom
0
Reputation points
commented
2026-11-06T22:10:01.5+00:00
Devin ransom
0
Reputation points
1 answer
Artifact Signing organization validation failed after Verified ID success — New Zealand
Hello Artifact Signing team, We submitted a Public organization identity-validation request for a registered New Zealand company. On 5 November 2026, the representative completed the AU10TIX and Microsoft Authenticator Verified ID flow, and the Microsoft…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,686 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 52%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Microsoft Account JavaScript Requirement Error
When attempting to access the Microsoft Office Platform, a pop-up appears with the following error message: My Microsoft Account requires JavaScript to sign in. This Web Browser either does not support JavaScript or Scripts are being blocked. What steps…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
asked
2025-05-01T06:30:42.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 5%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Cody Hunley
0
Reputation points
edited the question
2026-11-06T22:06:44.2066667+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
0x800f081f install error 2026-10 Preview Update (KB5127936) (26300.9818)
0x800f081f install error 2026-10 Preview Update (KB5127936) (26300.9818)tried 3x performed DISM and scan fix. Reboot and still same error
Windows for home | Windows 11 | Windows update
15,782 questions
asked
2026-11-06T21:24:47.6033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 94%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
CHRISTINA MAHOSKI
0
Reputation points
answered
2026-11-06T22:04:56.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John DeV
171.1K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
“Something went wrong” when signing in to Microsoft 365 apps
Good morning, We are using Office LTSC 2024, with Office 365 on a Windows 11 Pro. I setup a new laptop did my installs and updates. I go to start outlook to ensure that it works. I enter my credentials, and do my 2FA. Then I get a generic…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,276 questions
asked
2026-11-05T17:20:18.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 47%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Jat Jaswal
20
Reputation points
commented
2026-11-06T22:04:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
21,095
Reputation points Microsoft External Staff
Moderator
1 answer
Changing form annual billing to monthly billing
I am currently on an annual billing subscription and am not in the situation where i can pay the full annual fee but do not want to loose what i currently have, is it possible to change to a monthly subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-03-02T03:01:54.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 87%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Matthew Lotter
0
Reputation points
commented
2026-11-06T22:03:08.2933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
I don't have a voice option when using copilot
Free copilot account. Worked previously on my android phone. Just purchased android tablet and doesn't work on that either. Copilot been updated and microphone allowed. Waveform icon visible but does not allow voice . Typing works normally. Microphone…
Microsoft Copilot | Other
2,394 questions
asked
2026-11-06T21:59:35.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 64%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Robert
0
Reputation points
answered
2026-11-06T22:00:43.9966667+00:00
AI answer
1 answer
How to cancel a Microsoft 365 family subscription
In July 2026, I cancelled my Microsoft 365 Family subscription (gmail account) and bought a Microsoft 365 Personal subscription and put it in a different email account. In August 2026 I was billed and also told that Microsoft had renewed the Family…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,703 questions
asked
2026-11-06T21:25:15.1233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 14.000000000000002%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Olga pulver
0
Reputation points
edited an answer
2026-11-06T22:00:40.91+00:00
EmilyS726
278.3K
Reputation points
Independent Advisor
3 answers
i need to switch from family to personal plan
how do i switch from a family plan to a personal plan
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,733 questions
asked
2026-11-02T20:22:58.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 92%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
lois wilde
0
Reputation points
answered
2026-11-06T21:59:54.7933333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
2 answers
How do I reinstall Office Professional Plus 2013?
How do I reinstall Office Professional Plus 2013? It was running on my computer and was not uninstalled before Windows failed and was deleted and reinstalled.
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,745 questions
asked
2026-11-06T21:03:48.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 89%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ralph Strohm
0
Reputation points
answered
2026-11-06T21:59:02.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,940
Reputation points Microsoft External Staff
Moderator