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Video freezing

When I'm in a video call on teams, and the person I'm calling to opens another site or app, his/her video freezes but audio is okay and sounds just normal. Why is this? Only his/her video freezes, my video remains fine and normal.

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video
asked 2026-11-06T16:18:21.21+00:00
Maycein Entica 0 Reputation points
2 answers One of the answers was accepted by the question author.

Incoming emails being blocked due to lack of SPF/DKIM/DMARC records on my @outlook.com account

Is there a way yet to get @outlook.com email addresses to have proper DMARC auth records because in the past you could still receive emails without a problem, you just had to warn people your emails might end up in spam. Now people sending me emails are…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T06:19:00.9833333+00:00
Rodney Graham 20 Reputation points
accepted 2026-11-06T16:17:00.08+00:00
Rodney Graham 20 Reputation points
1 answer

Emails are not being received into my inbox and are instead automatically being deleted

Emails are not being received into my inbox and are instead automatically being deleted

Outlook | Web | Outlook.com | Email
asked 2026-11-06T16:16:12.8433333+00:00
Dawn Falco 0 Reputation points
answered 2026-11-06T16:16:59.3866667+00:00

AI answer

3 answers

I need LIVE SUPPORT!!

Your AI assistant isn't able to solve my problem. I need to speak to a live person

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T15:06:38.6866667+00:00
Cindy Murray-Desmaretz 0 Reputation points
commented 2026-11-06T16:16:55.76+00:00
Cindy Murray-Desmaretz 0 Reputation points
2 answers

I'm currently unemployed in WI

I was wondering if there are options for me to continue using Microsoft Word and/or extend the Premium free trial for another 6 months or more. I'm currently unemployed, and I would like to still utilize the work program to help me with projects to help…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T15:37:41.05+00:00
Kerrie Evert 0 Reputation points
answered 2026-11-06T16:16:50.4633333+00:00
DaveM121 946.1K Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Edge Taskbar icons for different profiles suddenly no longer work right

I've had Edge icons pinned to my taskbar for many years to open different Edge profiles, and the windows they open have always been associated with the icons I used to open them. Today, I woke up to find that when I click on one of the pinned icons to…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-31T16:59:06.8233333+00:00
Vikas Sagi 35 Reputation points
edited an answer 2026-11-06T16:16:38.85+00:00
Mathew Nichols 0 Reputation points
1 answer

Log in issues

My pin and the reset pin are disabled. The password that I recorded is also not working. How can I get into my computer?

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-06T15:36:15.5133333+00:00
Garrett Power 0 Reputation points
answered 2026-11-06T16:15:43.5833333+00:00
Ron Ryan Arambulo 330 Reputation points Independent Advisor
2 answers

How to switch from individual to family subscription MS365 & Outlook/Hotmail

I have an individual MS365 plan including a hotmail/outlook email account I've been using for 30 years. I recently purchased a Family subscription after purchasing a new laptop for my husband to download MS Office on his computer, and need to merge my…

Microsoft 365 and Office | Subscription, account, billing | For home | iOS
asked 2026-11-05T18:40:47.63+00:00
Michelle Shuck 0 Reputation points
commented 2026-11-06T16:15:32.19+00:00
Michelle Shuck 0 Reputation points
0 answers

download alters printer

Every time there is an update my printer and laptop decide they dont like me, works fine on Husbands laptop All are Hp products

Windows for home | Other | Windows update
asked 2026-11-06T16:15:04.5366667+00:00
susan Gulliver 0 Reputation points
9 answers One of the answers was accepted by the question author.

New Outlook Issue — Unable to Open Email Attachments (New Outlook)

Reporting a new issue in New Outlook: When an email is received with an attachment (PDF, Excel, etc.), double-clicking the attachment to open it fails with a "Failed to open — restart Outlook" message. The only workarounds available are to…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-28T13:05:41.0266667+00:00
Catherine Salgado 115 Reputation points
commented 2026-11-06T16:14:27.8166667+00:00
Carson Fair 0 Reputation points
1 answer

locked out of my tenant due to conditional access

I have a global policy on all user and cant login due to Conditional access policy. Can you help remove it?

Community Center | Not monitored
asked 2026-06-09T20:18:17.61+00:00
Mike Veschi 5 Reputation points
commented 2026-11-06T16:13:10.0066667+00:00
Mike Veschi 5 Reputation points
0 answers

Web App (Linux): Deployment Slots Swap Causes Traffic to Precede Startup Signal

Problem description I am experiencing an issue where, during deployment slot swaps in my Azure Web App (Linux), traffic begins before the startup signal is issued. This results in some instances serving traffic prematurely, which is causing errors and…

Azure App Service
Azure App Service

Azure App Service is a service used to create and deploy scalable, mission-critical web apps.

10,138 questions
asked 2026-11-06T16:12:10.7233333+00:00
Dylan-0612 0 Reputation points
3 answers

Unexpected billling

I pay for my Microsoft 365 for Mac in one annual payment in February each year of $132.22 (taxes included). However, I see on my Visa bill that I have a monthly payment of $16.09 (taxes included). I have no other subscriptions in Microsoft. Please…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T15:36:56.9+00:00
Carolin Browne 0 Reputation points
answered 2026-11-06T16:11:31.7433333+00:00
DaveM121 946.1K Reputation points Independent Advisor
1 answer

Recurring GPU Timeouts, Game Crashes and NVIDIA Display Driver Failures

Recurring GPU Timeouts, Game Crashes and NVIDIA Display Driver Failures 1. Laptop and System Specifications Laptop: Acer Predator Helios Neo 16 Model: Predator PHN16-71 Processor: Intel Core i7-13700HX Dedicated GPU: NVIDIA GeForce RTX 4050 Laptop GPU (6…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-06T15:32:20.59+00:00
Aseem Ansari 0 Reputation points
answered 2026-11-06T16:11:31.2033333+00:00
TaoLi 119.7K Reputation points Independent Advisor
0 answers

Save function not working in Chrome after Windows Preview Update and Chrome Update

Subject: Windows 11 / Google Chrome File System Access API — Save Works Once, Then Fails Silently Date: November 6, 2026 I am reporting a reproducible file-saving problem involving Google Chrome on Windows 11 that appeared following substantial Chrome…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-06T16:10:52.6+00:00
Scott Mauney 0 Reputation points
2 answers

Microsoft update

I am trying to update my microsoft applications because when I open WORD I can not type anything as it says "to keep up-to-date with security updates, fixes and improvements, choose check for updates." I currently have Sequoia 15.8 operating…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-06T15:26:52.91+00:00
Molly 0 Reputation points
answered 2026-11-06T16:08:35.0033333+00:00
GsN5034 - IA 79,820 Reputation points Independent Advisor
2 answers

installation

How do I find my windows installation ID on my computer.

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-06T15:45:56.8533333+00:00
Diane Spence 0 Reputation points
answered 2026-11-06T16:08:20.05+00:00
Horace Wiggins 625 Reputation points
1 answer

i am trying to make an excel workbook shareable with editing.

It is giving me an error that says server couldn't complete this action. Code:0x803d0005

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-06T14:14:44.0333333+00:00
Kevin Tyo 0 Reputation points
edited an answer 2026-11-06T16:08:09.62+00:00
Fahim-Nz 175 Reputation points Independent Advisor
2 answers

I can't log in with just my password

Since 48hours, i cant log in by just putting my password. I have to get a double confirmation with a code on another email adresse. Its a waste a Time and i dont want that. I know my password this m'y account it should be enough to log right?

Outlook | Web | Outlook.com | Email
asked 2026-11-06T06:21:58.4266667+00:00
Joseph h 0 Reputation points
commented 2026-11-06T16:07:59.28+00:00
Joseph h 0 Reputation points
1 answer

How to troubleshoot windows being stuck on loading screen after applying updates and restarting

Hello Microsoft Team,- Issue:Requesting assistance with Issue being experienced when restarting a server after applying Monthly cumulative updates. The following cumulative updates were applied to the server KB5120242 on one instance and subsequently…

Windows for business | Windows Server | Windows cloud | Other
asked 2026-11-06T16:04:28.1+00:00
Mohammed, Omar 0 Reputation points
answered 2026-11-06T16:06:13.0933333+00:00

AI answer