10,208 questions
10,208 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
2 answers
Factory Reset and Micosoft Account
I have a work laptop that needs to be set to factory settings. My Microsoft account remaining on this PC is my personal Microsoft Account. If I do the factory reset, will I lose or my personal Microsoft account and settings be removed entirely OR just on…
Windows for home | Windows 11 | Accounts, profiles, and login
asked
2026-10-05T15:55:29.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 16%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Carol Frey
0
Reputation points
answered
2026-10-05T16:37:17.71+00:00
DaveM121
937K
Reputation points
Independent Advisor
3 answers
Can’t log in with pin after changing password
I can’t log in on my desktop using my pin. And it won’t give me a chance to use my password. I thought I was being hacked and changed my PW but not the pin.
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-03T23:07:24.0333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 7.000000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Christine Marchell
0
Reputation points
answered
2026-10-05T16:27:44.1366667+00:00
Christine Marchell
0
Reputation points
2 answers
How can I receive my old skype chats?
Hello. So how can I receive my old skype chats, because I didn't got any note to it will close soon. So is there any way to get those calls, messanges? Thank you for helping
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 1%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
Locked out by admin.
I have locked my laptop from Microsoft app and now when I try to unlock it it does not allow me. I am the administrator and în the Microsoft app I get an error message when I try to reach the device. The device is connected to the internet. I tried…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-07-06T04:32:58.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 77%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHF%3C/text%3E%3C/svg%3E)
harja florian
20
Reputation points
commented
2026-10-05T16:01:32.3566667+00:00
Christine Marchell
0
Reputation points
1 answer
Problems with signing into my microsoft account account and Email
My other microsoft account is linked to my xbox console. I couldn't sign in, so i followed the advice of posters on this forum and used the sign in helper. This allowed me to change my password, but then i couldn't access my console. I went through the…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-05T12:12:23.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 7.000000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
STUART PARSONAGE
0
Reputation points
answered
2026-10-05T13:16:08.44+00:00
Dio Xavier
296.6K
Reputation points
Volunteer Moderator
1 answer
Microsoft account creation is blocked for my existing Gmail address
I am unable to create a Microsoft account using my existing Gmail address. When I try to sign in, Microsoft says: “We couldn't find an account with that username.” However, when I try to create a new Microsoft account using the same Gmail address,…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-05T06:56:24.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 53%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Shaikh Mudassir
0
Reputation points
answered
2026-10-05T07:48:39.1966667+00:00
GsN5034 - IA
78,075
Reputation points
Independent Advisor
2 answers
Unlock Windows session very long while debugging
I've already reported this issue on the Visual Studio Developer Community in 2024, but it seems that nothing has been done about it yet. Maybe I'll have better luck here. Almost two and a half years later, the issue is still present and remains very…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 28.999999999999996%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
Hello, Account hacked!!! Bank card and sensetive info :(
Account hacked. Everything removed even my mail has been changed. ALl my passkey and security info was removed. Hi guys, around 22 sep i got my account hacked when i wa sleeping midnigt. :( i already went through A LOT OF CASES already. everytime i get…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-04T19:52:07.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 50%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Sujan Bhattarai
0
Reputation points
edited an answer
2026-10-04T22:10:49.3+00:00
Craig Long
18,645
Reputation points
0 answers
Xbox account sign out and sign in issue
Hello, I try to sign out of my Xbox app on pc, I press the sign out option underneath my PFP and it says for a very short period of time "sign in" or "browse in app". After, I don't press anything and it just automatically reboots me…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-04T19:08:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 57.99999999999999%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAW%3C/text%3E%3C/svg%3E)
Adam Watson
0
Reputation points
3 answers
Account Escalation Request
Recently I got hack and my email was deleted from my accout. I requested access back and recived an email from the **Mircosoft **Account Escalation Request. I recived 1 email from the Microsoft Account Safety Team and responded in 2 days after gathering…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-03T22:31:54.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 57.99999999999999%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBV%3C/text%3E%3C/svg%3E)
Bot Voltage
0
Reputation points
answered
2026-10-04T18:47:20.6333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 62%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Brian Tillman
27,400
Reputation points
Independent Advisor
2 answers
Why I lost my microsoft account?
I can't login to my microsoft account which i could login before. I didn't delete my account so why i can't login to it?
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-02T17:09:51.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 22%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
KhoaND
0
Reputation points
commented
2026-10-04T17:40:58.4166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
88,925
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Microsoft Account Sign-In Assistant service (wlidsvc) cannot start — System error 5 (Access is denied)
On Windows 11 (Version 24H2 OS Build 26100.6899), the Microsoft Account Sign-In Assistant service is permanently stopped. Things I've done: Changed startup type to Automatic and restarted my computer Ran all DISM related commands--RestoreHealth, sfc…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2025-10-25T05:10:38.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 57.00000000000001%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kandan Lai
35
Reputation points
commented
2026-10-04T16:15:01.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 27%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
KiLL Krayz 1
0
Reputation points
1 answer
One of the answers was accepted by the question author.
A dissapearance of an account and strange occurances happening.
Hello! This is my first time ever writing something like this, keep that in mind. I'm a minecraft player and this has never happened to me, I was playing on a server when I got kicked and then it completely logged me out for no reason whatsoever. But I…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-04T12:50:25.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
Natsuki なつき
20
Reputation points
commented
2026-10-04T14:35:55.95+00:00
Natsuki なつき
20
Reputation points
2 answers
Account deleted by hackers
My real email was hacked, and each time I try to log in it says my account doesn't exist. I'm writing this from my school account because I have nowhere else to do this. I tried submitting a form, but it just leads back to another form that says my email…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-04T00:12:24.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 74%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Malykhin
0
Reputation points
answered
2026-10-04T02:59:35.32+00:00
Paul Malykhin
0
Reputation points
2 answers
HELP ME RECOVER MY OLD LAPTOP
I have a laptop of dell . now it is asking me toset up my pin again. it is connected to my yahoo email id. for some reason yahoo email id is not working when i try to login . i tried to reset my password . it asked my phone number. i gave them they told…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-03T12:42:23.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rajesh Sortur
0
Reputation points
answered
2026-10-03T23:46:03.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
19,650
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft account still signed in on my phone, but Microsoft says the account does not exist
I am trying to recover an old Microsoft account, but Microsoft's recovery system says that the email address does not exist. The unusual part is that the account is still signed in and active on my Android phone. In Microsoft account settings, the phone…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 40%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI1%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
0 answers
Fresh install windows 11 26h2 - unable to login with microsoft account
FRESH - clean install from media creation tool windows 11 26h2 just today. Network plugged in. during setup sign in with your microsoft account prompt and adding my username and password I get - unable to log you in account locked?? re-installed 3…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-03T16:39:55.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 56.00000000000001%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jim Carter
0
Reputation points
edited a comment
2026-10-03T21:59:22.81+00:00
Bulldog
4,765
Reputation points
1 answer
Account deleted by a hacker
I am contacting you on behalf of a friend who has lost access to her Microsoft account. She signed in to her Microsoft account on a new computer and used the account normally in Windows. The following day, she found that the account had been signed…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-03T15:08:27.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jolanta Sztramska
0
Reputation points
answered
2026-10-03T16:18:12.6666667+00:00
Dio Xavier
296.6K
Reputation points
Volunteer Moderator
2 answers
How to get live help?
I need live help. I've had it before, less than a year ago. I'll take live chat or phone. Right after I got my new laptop I started on the process below but stalled out. I had 2 live online chats and one by phone. The support rep on the phone even…
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-09-30T20:17:28.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEX%3C/text%3E%3C/svg%3E)
Eddie X Dobelstein
0
Reputation points
answered
2026-10-03T14:58:30.2866667+00:00
Eddie X Dobelstein
0
Reputation points
2 answers
One of the answers was accepted by the question author.
on my personal win 11 laptop, need admin
on my personal win 11 pro laptop, I have a user acct but I can't access the admin account. Did I miss something on the setup? How can I make an admin acct to add printers, scanners etc?
Windows for home | Windows 11 | Accounts, profiles, and login
10,208 questions
asked
2026-10-02T21:27:59.92+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Don Dziubakowski
20
Reputation points
accepted
2026-10-03T14:53:58.34+00:00
Don Dziubakowski
20
Reputation points