4,356 questions
4,356 questions with Windows for home | Other | Gaming tags
1 answer
microsoftt jigsaw seeems to have a corrupt ad in the cloud
when I try to play a jigsaw puzzle it keeps spinning where an ad would be. I have tried all steps including uninstall and it did not fix the problem.
Windows for home | Other | Gaming
asked
2026-10-01T15:51:25.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 24%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Helen Metz
0
Reputation points
commented
2026-10-03T06:51:18.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 82%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEN%3C/text%3E%3C/svg%3E)
Emma1-N
13,320
Reputation points Microsoft External Staff
Moderator
1 answer
How to fix error code 0064 in Minecraft dungeons 2?
Hi, I have tried reinstalling, logging out and back in, and pretty much anything you can do.
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-02T22:18:05.2433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 27%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Calvin Goodwin
0
Reputation points
answered
2026-10-03T06:47:23.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
11,245
Reputation points Microsoft External Staff
Moderator
1 answer
Minecraft doesnt allow me to sign into my account
when i tried signing into my minecraft account, it tells me to use windows hello with my account, and when i press ok, it makes me sign into "@outlook.com" instead of my email which is "@gmail.com", and when i click to go back, it…
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-03T06:46:16.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 12%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jia Le Leong
0
Reputation points
answered
2026-10-03T06:46:33.7933333+00:00
AI answer
1 answer
robux bought at xbox website but dont can get it into roblox
i have bought 400 robux in the xbox store on the website but i dont know how to get that into my roblox
Windows for home | Other | Gaming
4,356 questions
asked
2026-05-02T06:56:42.8733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 83%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Giel Steller
20
Reputation points
commented
2026-10-03T01:10:01.41+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Night Playz
0
Reputation points
0 answers
I didn't get my minecfraft dungeons 2 preorder cape.
So I preordered minecraft dungeons 2 deluxe edition, but my twisted cape isn't showing up in minecraft. My account is JackyCat14 and my steam name is GamerCat, in case that helps. Also, im doing this on my pc.
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-02T23:40:58.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 5%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJV%3C/text%3E%3C/svg%3E)
Jacky Valencia
0
Reputation points
asked
2026-10-02T23:40:58.2133333+00:00
Jacky Valencia
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Minecraft redeemed Cape didn't Show up in my Minecraft Account
I redeemed a code to get a free cape and got the email saying I got it; however it never show up in my Minecraft account. I tried other redeem codes but it dsays I already have it. Yet I do not. I don't know if there is a bad middleman thing where…
Windows for home | Other | Gaming
4,356 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
4 answers
Experiencing a problem involving credit cards and payment.
Hi microsoft, I would like to report that i have a credit card that is PERFECTLY fine and when i tried to buy a premium pass on my favorite game (Asphalt 8) it says "Check that the details in all fields are correct or try a different card."…
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-02T17:17:47.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 3%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Starry
0
Reputation points
edited an answer
2026-10-02T20:33:56.16+00:00
Craig Long
18,640
Reputation points
1 answer
Minecraft/Xbox account has been unlinked from Microsoft account and I can't access my purchases
The last time that I tried to play Minecraft, I got a login error (no information beyond "Something went wrong in the login process"), so I went to Minecraft.net to try to figure out the issue. When I tried to log in on Minecraft.net, it asked…
Windows for home | Other | Gaming
4,356 questions
asked
2026-09-30T14:05:10.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 50%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Caleb Poock
0
Reputation points
commented
2026-10-02T19:52:25.7133333+00:00
Caleb Poock
0
Reputation points
1 answer
How do I sign in with my Microsoft account in Minecraft dungeons 2
Hello I was hoping to get my pre order bonus fo mcd2 but unfortunately it seems impossible. The button inside settings for logging in with a Microsoft account doesn't even appear. It's just not there. What do I do?
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-02T11:12:26.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 99%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETF%3C/text%3E%3C/svg%3E)
Turbo Filip
0
Reputation points
answered
2026-10-02T17:40:37.65+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
1 answer
Help with Minecraft bedrock free realms trial
I've tried and tried to avail the free realms trial for Minecraft bedrock and it always says I'm not eligible even though I haven't used the free trial once, this also happens on my other account but doesn't seem to happen to my friend
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-02T13:00:59.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 88%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
sean kyzer sayco
0
Reputation points
answered
2026-10-02T17:33:01.19+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
1 answer
PC Game Pass billing me after cancellation
I had PC Game Pass and i have canceled it, and it billed me today after i haven't been paying it for a couple months since i canceled.
Windows for home | Other | Gaming
4,356 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 27%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
2 answers
How to Cancel
Please help, I Had an xbox Minecraft realms subscription on another account, but I can't access the account to cancel it. and I keep getting billed
Windows for home | Other | Gaming
4,356 questions
asked
2026-09-28T23:45:02.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 19%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Austin Frye
0
Reputation points
answered
2026-10-02T10:50:18.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,380
Reputation points Microsoft External Staff
Moderator
2 answers
I cannot sign into to Xbox account
I can not sign into my account on Xbox. It does give an error code. Just an endless loop. I can sign into another account but not my main one. What needs to be done?
Windows for home | Other | Gaming
4,356 questions
asked
2026-09-30T01:58:52.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 53%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ryan Patty
0
Reputation points
answered
2026-10-02T10:28:09.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
22,915
Reputation points Microsoft External Staff
Moderator
2 answers
Transfer saved Minecraft & Dungeons Xbox data from one Profile to another
My son has been using my wife's account for many years for Xbox games including Minecraft and Minecraft Dungeons. He has his own account now, which we are ok with re-purchasing old games on, but is it possible to transfer the game data itself?
Windows for home | Other | Gaming
4,356 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 87%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
1 answer
Cannot sign into Microsoft acount on Minecraft Dungeons for the nintendo switch
Hi, I’m having trouble signing into my Microsoft account on Minecraft on Nintendo Switch. On Minecraft Bedrock, I get the error code “Drowned” when I try to sign in. On Minecraft Dungeons, it says: “We could not link your account for Nintendo Switch…
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-01T23:51:34.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 42%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Ryker Dunbar
0
Reputation points
answered
2026-10-02T09:43:02.71+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
0 answers
I brought the Xbox Essential Game pass but it's not letting me play GTA Online it keeps saying my account does not have permission to play which is weird cause anytime I have brought the $9.99 game pass I was always able to play.
I brought the Xbox Essential Game pass but it's not letting me play GTA Online it keeps saying my account does not have permission to play which is weird cause anytime I have brought the $9.99 game pass I was always able to play. I have quit the game and…
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-02T08:40:05.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 19%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZJ%3C/text%3E%3C/svg%3E)
Zay johns
0
Reputation points
edited the question
2026-10-02T09:35:19.15+00:00
Gérard Oomens
132.5K
Reputation points
Volunteer Moderator
1 answer
HELP WITH LOGGING IN X BOX ACCOUNT
Hi!so.. for years i have had problems with my loggi. everytime i put the correct password or try any other form of login it always brings me back to login methods. . for years i have tried and still nothing (As shown in video in this link:…
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-01T15:10:33.13+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dioptric_Bowl
0
Reputation points
answered
2026-10-02T06:58:15.4833333+00:00
Carl-L
22,915
Reputation points Microsoft External Staff
Moderator
1 answer
Minecraft Dungeons 2
Hello, I pre-ordered Minecraft dungeons 2 on steam here's the following issue "Missing components Gaming services would you like to install yes or no" prompt appears after launching the game and afterwards an unreal engine prompt reports a…
Windows for home | Other | Gaming
4,356 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 75%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
My daughter can't join her worlds
my daughter can't join into any of her private worlds it keeps giving a code: guardian
Windows for home | Other | Gaming
4,356 questions
asked
2026-08-03T14:40:49.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tina Rossi
0
Reputation points
commented
2026-10-01T21:05:00.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 48%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWW%3C/text%3E%3C/svg%3E)
Weeeee Wuuuuu
0
Reputation points
0 answers
Xbox Android app shows "Your content safety settings block this" on mature game media — account settings verified fully open (works on PC app and web)
On the Xbox app for Android, viewing screenshots/trailers for Mature-rated games (e.g. Cyberpunk 2077, rated MATURE 17+) shows "Your content safety settings block this" over every media tile. The content never loads. Account signed in on all…
Windows for home | Other | Gaming
4,356 questions
asked
2026-10-01T18:07:02.3066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 30%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
BadNewsGoodNews
0
Reputation points
asked
2026-10-01T18:07:02.3066667+00:00
BadNewsGoodNews
0
Reputation points