4,759 questions with Outlook | MacOS | Legacy Outlook for Mac | For home tags

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Unable to add a new email account to Outlook

I am unable to complete the setup of a new email account in Outlook. I. have entered all of the information correctly on the Add Account page but the Add Account button is grayed out so I cannot complete the setup.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-21T20:25:11.4933333+00:00
Mary Susan Haynes 0 Reputation points
commented 2026-10-04T06:34:11.1266667+00:00
Hornblower409 16,200 Reputation points
2 answers

What is my password

I cannot find my password anywhere when I sign out it goes to facial recognition to sign me in how can I find my actual password

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-02T22:56:17.8266667+00:00
Jen S 0 Reputation points
answered 2026-10-03T00:53:35.8866667+00:00
Manoel Barros 22,050 Reputation points Independent Advisor
1 answer

How to Convert PST Files to MBOX Without Outlook?

I have an Outlook PST file that I need to convert to MBOX format for use with an MBOX-based email client. I would like to know: What is the easiest way to convert a PST file to MBOX? Can the conversion be done without installing Microsoft Outlook? …

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-27T17:28:50.8766667+00:00
Umang Pandey 0 Reputation points
answered 2026-10-02T14:04:51.98+00:00
Robert William 0 Reputation points
1 answer

Emails lost when switching from MS Office Home & Business for mac 2024 to 2021 version

Hi, I have purchased both the 2021 & 2024 versions of Office Home & Business for Mac. Because the 2024 version lost the export function, I decided to switch back to 2021 version. Before switching, I did backup the Group Container files (including…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-02T04:56:59.05+00:00
cy chang 0 Reputation points
commented 2026-10-02T09:58:00.17+00:00
cy chang 0 Reputation points
1 answer

I have a failed update from Legacy Outlook Mac Office 365 to Outlook

I have a failed update from Legacy Outlook Mac Office 365 to "new" Outlook. I was able to restore back to Legacy Outlook Office 365 for Mac. How long will Legacy Outlook Office 365 for Mac be operational?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-01T16:44:56.4+00:00
Former_Win_user 0 Reputation points
answered 2026-10-01T16:45:07.9033333+00:00

AI answer

2 answers

Outlook for Mac

I can receive email but not send it in Outlook for Mac. And I've been on the telephone hold with support for more than four and a half hours now! I tried the chat bot, without success. How can a business let customers hold for such a long time just to…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-29T04:12:28.3+00:00
Paul S 0 Reputation points
commented 2026-10-01T06:42:35.4+00:00
Kai-H 27,725 Reputation points Microsoft External Staff Moderator
2 answers

Cannot Open Outlook After Update

After an Outlook for Mac update, Outlook stopped working. When I clickthe Outlook icon, it appears for a few seconds and then disappears. I can see all my emails and folders normally through Outlook.com in Safari. I need help repairing Outlook for Mac…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-19T16:49:27.4333333+00:00
Robert Pregulman 0 Reputation points
commented 2026-09-28T23:19:37.17+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
2 answers

How do I set up my printer to also scan?

Have a connected HP Laser Jet 1536 dnf MFP that is my printer, I have used it as a scanner on an older computer, how do I connect the scanner to my new computer?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-28T21:18:38.9366667+00:00
Marjorie Amberson 0 Reputation points
edited an answer 2026-09-28T22:00:57.47+00:00
Ivan B 124.8K Reputation points Independent Advisor
2 answers

Sync error when sending emails using Outlook for Mac

I have been using Outlook for Mac for years, though my email provider is BT. As of this morning, when I tried sending an email-no attachments, nothing: I got a sync error and the email got stuck in my Outbox. The sync error said:…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-27T07:54:42.89+00:00
Marla 170 Reputation points
edited a comment 2026-09-28T10:16:24.0633333+00:00
Marla 170 Reputation points
3 answers

License information is not available under Subscriptions

Office Home & Business 2021 for Mac is listed as a purchased product in my account but I can not view the license information. I had a hard drive failure and need to reinstall the license file. How can I view the license number so I can use Office…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-27T17:56:46.7566667+00:00
Brian Coleman 0 Reputation points
answered 2026-09-27T18:37:15.9866667+00:00
John Jefferson Doyon 88,920 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

New outlook update not accessing account

An auto update of outlook occurred yesterday on MacBook. I’m using sequoia is 15.8. On opening outlook I have a blank Microsoft screen. When I try to add email account I revive a ‘not online’ message. When I try to click to login it uploads a marketing…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-18T20:16:05.11+00:00
Geoff Naumann 20 Reputation points
commented 2026-09-23T09:45:44.7366667+00:00
Emma1-N 13,410 Reputation points Microsoft External Staff Moderator
2 answers

Free Outlook, not 365

I tried to send a message on outlook. First I was asked if I wanted to try 365 for free. I clicked no. Everything disappeared and I can't get it back. The next time I went to my account there was nothing there - no inbox, no sent, no anything -…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-17T22:57:31.7333333+00:00
Sherie Labedis 5 Reputation points
edited a comment 2026-09-22T12:39:30.9766667+00:00
Matt Chichester 0 Reputation points
3 answers One of the answers was accepted by the question author.

Outlook on Mac OS upgrade crash

I use Outlook on Mac OS. It did an auto-upgrade 2 days ago, but now I can't access anything, and all my mail is gone. I have tried to "activate" to 365 but get nowhere. "Error - try again". The screen just goes into spin cycle. I can…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-19T18:20:22.03+00:00
George Lord 20 Reputation points
answered 2026-09-21T00:43:13.9666667+00:00
George Lord 20 Reputation points
2 answers

Outlook app for my personal hotmail account not working at all on my Mac OS Tahoe 26.6.2

Just tried to log on to check my emails on Sept 17 '26 and my Outlook app for my one personal hotmail account was not working at all on my Mac OS Tahoe 26.6.2. My MacOS did update about 2 days ago. I can't do anything on the Outlook App, can't toggle the…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-17T15:20:28.8166667+00:00
Laura S 0 Reputation points
commented 2026-09-20T00:09:33.5833333+00:00
Chloe-V 13,450 Reputation points Microsoft External Staff Moderator
2 answers

How do I reinstall Outlook 2021 on my Mac Desktop?

For some reason, my Outlook for Mac version 2021 was working on my ipad but not on my Mac Desktop. I took the online device to delete it. I need instrructions on how to reinstall.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-19T15:11:08.6+00:00
June Kerr 0 Reputation points
answered 2026-09-19T16:03:51.7166667+00:00
SD - IA 180.3K Reputation points Independent Advisor
2 answers

Outlook opens with an unreconiziable page. An almost blank page showing "HOME", "ORGANIZE", "TOOLS" on the top of page. No email messages.

Outook opens with an almost blank page showing "HOME", "ORGANIZE", "TOOLS" on the top of page. There's no email messages.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-19T01:53:50.9966667+00:00
GLEN J TERUI 0 Reputation points
answered 2026-09-19T03:06:24.03+00:00
SD - IA 180.3K Reputation points Independent Advisor
2 answers

Emails disappearing

I am receiving a notification on my iPhone and/or Mac/Macbook saying I have received an email - when I check in outlook, the email is not there (including junk and deleted folders) I am now exasperated as at least if I see the notification I am aware of…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-07T10:29:55.7566667+00:00
Neil B 0 Reputation points
commented 2026-09-18T08:25:17.5933333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Outlook for Mac has been unable to sync with my Charter server to upload incoming e-mails.

Since trying to forward a message with several photo attachments which would not send, Outlook for Mac hung up and I had to shut down my laptop (a newish MacPro). Now Outlook for Mac is no longer able to sync with my e-mail provider's server (Spectrum).…

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-08-22T19:54:39.3033333+00:00
Marcye Britt 30 Reputation points
commented 2026-09-17T19:05:53.3966667+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
0 answers

i am unable to delete my emails from outlook, i am on my iMac

Unable to delete emails I am unable to delete emails from outlook, I am on my imac

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-16T17:10:52.3833333+00:00
MIKE GERI WALTON 0 Reputation points
commented 2026-09-17T13:33:54.6433333+00:00
John Jefferson Doyon 88,920 Reputation points Independent Advisor
1 answer

WILL OUTLOOL 365 LEGACY CALENDAR on MAC still be able to work after the October 2026 cut off dsate?

WILL OUTLOOL 365 LEGACY CALENDAR on MAC still be able to work after the October 2026 cut off dsate?

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-09-13T19:26:19.9366667+00:00
geomikael 0 Reputation points
answered 2026-09-13T20:02:44.1966667+00:00
EmilyS726 270.5K Reputation points Independent Advisor