Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Refund for Microsoft 365
I didn't order this Microsoft copilot I want a refund of my subscription
Microsoft 365 and Office | Subscription, account, billing | For home | Other
I am not receiving certain emails on my msn.com email account
In the last few days, I noticed some mails are not getting to my mail box and I have not changed any rules. I sign up for a Nike.com account and failed to receive the OTP. I tested with my wife's msn.com but she received. I tested with a Gmail account…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Trying to log into outlook.live.com e-mail account and am being asked repeatedly to "Let's prove you're human"
For the past month, I've logged into my outlook.live.com e-mail account only to be asked to "Review recovery method". I am doing this now each time I log into my outlook.live.com e-mail account even though my recovery methods are accurate and…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
microsoft account was hacked, microsoft sign in helper does not detect an issue
A hacked hacked into my other microsoft account, deleted the phone number and changed the email address to another email, now i am unable to login to recover the account. When i try to open https://account.live.com/username/recover, and key in the email…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to get office 2019 installer
I purchased MS OFFICE 2019 thru Home use program in 2018. I need to re-install on my peronal PC. Where do I find the installer
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
AI answer
Unable to get my Project Professional 2024 product key to attach to my account
I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…
Microsoft 365 and Office | Project | For home | Windows
Microsoft project management software used to plan, manage, and communicate a project schedule and other information among workgroup members, project managers, and other stakeholders.
Listing hyperlinks to file in a OneDrive folder
I have a number of files in a OneDrive folder which I want to list by name and hyperlink in an Excel spreadsheet
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
How to stop Inspiron fro shutting down
With no programmes open, my Inspiron AIO shuts down after 3.5 minutes and displays the error message "special_pool_detected_memory_corruption (0xc1)". RAM is 40% at startuo, climbing to >60% in 2 minutes.
Windows for home | Windows 11 | Performance and system failures
AI answer
I wish to re-install Microsoft Office 2024 professional but cannot find evidence of purchase
I purchased on online download of Microsoft Office 2024 Professional recently and I have a product key. However it does not appear in my Microsoft account and I wish to re-install it. What should I do?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to resolve Microsoft Error Tag 7q6cl
I would appreciate assistance in resolving this error: Correlation Id: {Removed PII] Timestamp: 2026-11-01T08:42:43.000Z DPTI: {Removed PII] Message: Access denied for the resource. Tag: 7q6cl Code: 3399614466
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
Can't share new lists on Microsoft Todo
My spouse and I cannot share new lists any longer. I have conducted many tests and have found results as follows: Two personal Microsoft accounts have shared Microsoft To Do lists successfully for over six years. Existing shared lists continue to…
Microsoft 365 and Office | Microsoft To Do | For home
A cloud-based task management app from Microsoft that helps users organize and manage daily tasks across devices.
How can i reset battery percentage?
When my battery reaches 50%, it sharply blacks out. I need guidance on that. Iam using HP Probook 430 G3
System Center Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
How to have Zoom and Teams both on a meeting invitation?
Zoom is default in meeting invitations. Can I add Teams as an alternative when creating a meeting?
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
Setting up future meetings with participants using Teams calendar or Outlook integration
want to downgrade 365 personal to 365 classic
Can'tdowngrade 365 personal to 365 classic. I don't see this option on cancellation page. I dont want to cancel completely.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
will not let me add a phone number
IN my account information will not let me add a phone number=manage account -your info edit account has no phone number and will not let me add one-push edit account but nothing for phone number has for email but not for phone number
Windows for home | Windows 11 | Accounts, profiles, and login
Word stopped working.
Word stopped working. I did a full repair of Microsoft 365. Word still does not open. I am doing a second limited repair, but I doubt that will help.
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
how to update BIOS
I am having issues with updating my BIOS for gaming
Windows for home | Windows 11 | Gaming
I cannot enter my account
Dear Microsoft, I cannot enter my Microsoft account: [[Moderator note: Personally Identifiable Information removed] @TwaalfMaart.onmicrosoft.com], because I am in a loophole. I cannot install my 2 step verification. To activate that, I need to be able to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How can I open a private Microsoft Store developer support ticket with a personal Microsoft account?
I use a personal Microsoft account to manage an existing Microsoft Store app in Partner Center. I can access the Apps and games workspace and manage the app, but I can’t open a private support ticket. When I select Contact Support in Partner Center, I’m…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
AI answer
Cannot access Documents
We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.