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OneDrive 26.198.1011.0006 – All folders stuck on syncing icons.

OneDrive for Business 26.198.1011.0006 on Windows 10 reports “Up to date”, and recent files sync successfully to the cloud. However, all folders in File Explorer permanently show blue syncing arrows. Restarting OneDrive and Windows Explorer did not…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-06T22:34:47.0066667+00:00
edited a comment 2026-11-13T21:14:49.7066667+00:00
Lariviere, Todd 0 Reputation points
0 answers

Windows update installation

I cannot install the most recent Windows 11 update

Windows for home | Windows 11 | Windows update
asked 2026-11-13T21:14:34.49+00:00
Marc Wheeler 0 Reputation points
1 answer

Request to restore incorrectly deleted Outlook LTSC 2024 question

Dear Microsoft Q&A Moderators, On November 13, 2026, I submitted a technical question titled: "Outlook LTSC 2024 repeatedly prompts for Google OAuth despite successful Gmail IMAP/SMTP authentication" Immediately after publication, the…

Community Center | Discuss the Q&A site | Site bug or problem
asked 2026-11-13T20:20:05.1966667+00:00
Marcel van den Dobbelsteen 0 Reputation points
answered 2026-11-13T21:14:05.5433333+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
2 answers

Azure subscription cancellation

I've been receiving monthly invoices for Microsoft Azure Stand. The latest invoice shows charges for Networking and Storage. I can sign in to Azure porta, but no subscriptions or directories are visible, so I cannot locate or cancel the resources…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,094 questions
asked 2026-11-13T19:35:28.9066667+00:00
Gable Yeung 0 Reputation points
answered 2026-11-13T21:12:40.1466667+00:00
Gable Yeung 0 Reputation points
9 answers One of the answers was accepted by the question author.

New Outlook Issue — Unable to Open Email Attachments (New Outlook)

Reporting a new issue in New Outlook: When an email is received with an attachment (PDF, Excel, etc.), double-clicking the attachment to open it fails with a "Failed to open — restart Outlook" message. The only workarounds available are to…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-28T13:05:41.0266667+00:00
Catherine Salgado 120 Reputation points
commented 2026-11-13T21:12:09.54+00:00
Hornblower409 19,075 Reputation points
1 answer

Downloading word, excel, and PPT on my PC

Microsoft 365 and Office/install redeem/active, / other/windows

Microsoft 365 and Office | Install, redeem, activate | Other | Windows
asked 2026-11-13T21:10:13.73+00:00
Jim Maggio 0 Reputation points
answered 2026-11-13T21:10:44.5566667+00:00

AI answer

2 answers

Create a linked server in SQL 2025 connecting to a SQL 2017 Instance

Hi- I currently have a linked server on a SQL 2019 Sql Server Instance connecting to a SQL 2017 instance using provider SQLCLNI11 which has been deprecated. I need to migrate the Linked Server to a SQL 2025 Instance connecting to the same SQL 2017…

SQL Server Database Engine
asked 2026-11-13T19:02:31.75+00:00
Thomas E Rozzi 0 Reputation points
commented 2026-11-13T21:10:01.38+00:00
Erland Sommarskog 137.7K Reputation points MVP Volunteer Moderator
2 answers

using mute and hold on 365 calls

When you are on a call and you put the call on hold the conversation is transcribed. If you mute the call can the caller hear what is being said and transcribed?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-11-12T17:56:48.1+00:00
Megan Davis 0 Reputation points
commented 2026-11-13T21:08:47.1+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
1 answer

Entra Salesforce provisioning uses SOAP API login() v40 - supported OAuth migration path before Summer '27 retirement?

We use the Microsoft Entra gallery Salesforce Enterprise Application for automatic user provisioning/deprovisioning. The integration is currently working correctly. This is not a provisioning failure or troubleshooting request. We have confirmed from…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-16T04:20:59.2233333+00:00
Bert Lisboa 5 Reputation points
commented 2026-11-13T21:07:21.3466667+00:00
Dave Hood 0 Reputation points
2 answers

Images randomly stop displaying in Microsoft Sway after initially uploading successfully

I'm experiencing a recurring issue with images in Microsoft Sway. Images upload and display correctly initially, but after some time they stop loading and are replaced with the error: "Sorry, it looks like we are having trouble showing this…

Microsoft 365 and Office | Sway | For business
asked 2026-11-06T16:39:34.3966667+00:00
Jeremy 0 Reputation points
edited an answer 2026-11-13T21:07:11.6733333+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
6 answers

How to have Zoom and Teams both on a meeting invitation?

Zoom is default in meeting invitations. Can I add Teams as an alternative when creating a meeting?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Schedule meetings
asked 2026-11-05T22:28:15.3033333+00:00
Wade Lovelace 0 Reputation points
edited an answer 2026-11-13T21:06:55.9533333+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
3 answers

Windows 11 limits my network and internet

Hello dears I have been struggling for a few weeks with this problem since I increased my internet plan from 500 mbps to 800 mbps and when doing a speedtest it gave me between 550 mbps to 650 mbps, sometimes it reaches 700 mbps. I have 2 PCs with Windows…

Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
Windows for business | Windows Client for IT Pros | User experience | Other
asked 2024-01-28T14:39:47.06+00:00
Leyvi Garcia 0 Reputation points
answered 2026-11-13T21:05:32.49+00:00
jose estrella 0 Reputation points
1 answer

MFA lockout on the only Global Administrator account of my Microsoft 365 Developer tenant

Hello, I have a Microsoft 365 Developer Program tenant named something.onmicrosoft.com. The only Global Administrator account is: [email protected] I used to sign in successfully in the past without Microsoft Authenticator. After a long…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-13T20:22:54.14+00:00
Peter Kraslan 0 Reputation points
answered 2026-11-13T21:04:16.1+00:00
Chris-D 2,625 Reputation points Independent Advisor
1 answer

Trouble installing microsoft 365 apps

I can't install microsoft 365 desktop apps. I need help installing classic outlook. I am receiving error 0-2015 (2250) or messages saying my internet connection or storage space is insufficient event though both are working properly.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-12T22:18:34.59+00:00
Tamara Schultes 0 Reputation points
commented 2026-11-13T21:03:44.5733333+00:00
Kai-L 21,375 Reputation points Microsoft External Staff Moderator
1 answer

Outside company email removal

How do I remove an outside the company email in my contacts?

Outlook | Web | Outlook on the web for business | Contacts
asked 2026-11-12T15:00:00.08+00:00
Habecker, Steve - Reg4 0 Reputation points
commented 2026-11-13T21:03:12.09+00:00
Kai-L 21,375 Reputation points Microsoft External Staff Moderator
2 answers

Teams Read Receipt

Right before the Outlook outage, I noticed the Teams read receipt eyeball was animated and it never has been. After I notice, it slowly happened to all of my co-workers. Related or did they just slyly roll that out today?

Microsoft Teams | Microsoft Teams for business | Chats | Other
asked 2026-11-12T19:14:13.4033333+00:00
Coco38 5 Reputation points
commented 2026-11-13T21:03:06.0066667+00:00
Coco38 5 Reputation points
2 answers One of the answers was accepted by the question author.

Recover Global Admin Microsoft account with lost MFA Access lockout

Hello, I am unable to get logged back into one of my tenants as a global administrator because my Microsoft Authenticator app was reset and I found out my tenant only had this form of verification configured on the global admin account. I do not have any…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2025-09-09T18:23:16.56+00:00
Derek B 100 Reputation points
answered 2026-11-13T21:02:19.9666667+00:00
Jose A. CECSA 0 Reputation points
1 answer

Unauthorized Microsoft Charges on Credit Card

We keep receiving recurring Microsoft charges for Trial Packs and games that we did not purchase on our Discover card. We have canceled the card and received a new one 5 times in the last two months and the charges keep following the card even after…

Windows for home | Windows 11 | Microsoft Store
asked 2026-11-13T21:02:01.8933333+00:00
Kay Trudell 0 Reputation points
answered 2026-11-13T21:02:19.8633333+00:00

AI answer

1 answer

URGENT: Suspected Microsoft 365 tenant takeover; Global Administrator access lost

Hello Microsoft Q&A moderators, Our company in Türkiye needs urgent assistance with a suspected Microsoft 365 tenant compromise and administrator lockout. Our established administrator can still authenticate using Microsoft Authenticator, but all…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-13T20:35:29.11+00:00
Levent Sengecal 0 Reputation points
edited an answer 2026-11-13T21:01:40.8533333+00:00
Hani-Ng 2,835 Reputation points Independent Advisor
0 answers

I am trying to update my Phone Number but there is nowhere to complete this task

The system assistance answer says to go to the Update Phone Number section on the option list. There is no option to update phone number.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-13T20:59:41.0633333+00:00
Jeremy Bliss 0 Reputation points