Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,701 questions
1 answer
How to get "Edge" blue dot off of google docs
I am having the floating blue edge dot on my google docs documents. I really want it removed/disabled. How can I do that?
Microsoft Edge | Website issues | Windows 11
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 64%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
3 answers
message was rejected because of Sender Policy Framework violation -> 550 5.7.1
Remote server returned '554 5.7.0 <[Moderator note: Personally Identifiable Information removed].mail.protection.outlook.com #5.7.23 smtp;550 5.7.23 The message was rejected because of Sender Policy Framework violation -> 550 5.7.1 Message…
Outlook | Web | Outlook on the web for business | Email
Outlook | Web | Outlook on the web for business | Email
Sending, receiving, and organizing email in Outlook on the web for business
2,987 questions
asked
2026-11-08T01:11:12.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patricia Myers
0
Reputation points
commented
2026-11-08T17:24:42.7833333+00:00
EmilyS_726
34,190
Reputation points
Volunteer Moderator
1 answer
MAI-Transcribe-2 via fast transcription: Preview or GA under the DPA, and does data stay in the region?
I run a desktop dictation app for Windows. A user holds a key and speaks, and the app sends the recording to our API. Our API sends it to Azure Speech and pastes the resulting text back into the user's application. Users can dictate anything, so the…
Azure Speech in Foundry Tools
Azure Speech in Foundry Tools
An Azure service that integrates speech processing into apps and services.
2,411 questions
asked
2026-11-07T16:16:49.3633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 32%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Patryk Wikłacz
0
Reputation points
commented
2026-11-08T17:24:28.75+00:00
Patryk Wikłacz
0
Reputation points
3 answers
Emails from Outlook account to other Outlook addresses now bouncing back as undeliverable
This has just started happening and afaict is only affecting emails where the recipient is another Outlook address. I am getting the following error message: || | -------- | More Info for Email Admins More Info for Email Admins || || Status…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,571 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
0 answers
2 accounts/ paying twice
Hello I am paying for 2 subscriptions - 1 - Via my hotmail that has now been closed down. This one is an annual subscription and because i cannot log in to veryify the cancellation, i cannot cancel it and the payment keeps coming out. 2 - Via my new…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
asked
2026-11-08T17:23:29.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nicole Horne
0
Reputation points
asked
2026-11-08T17:23:29.34+00:00
Nicole Horne
0
Reputation points
1 answer
Unable to reactivate Windows 11 after hardware change
Hello. I recently had a hardware failure on my desktop PC (the motherboard and/or the CPU) and I ended up getting new motherboard + CPU + RAM. Everything else is carried over - the storage drives and the installation. I haven't done a clean install, just…
Windows for home | Windows 11 | Licensing and activation
5,519 questions
asked
2026-11-08T15:49:30.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 52%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK7%3C/text%3E%3C/svg%3E)
kamen-7690
0
Reputation points
answered
2026-11-08T17:22:44.0666667+00:00
Horace Wiggins
625
Reputation points
2 answers
Have 2 Microsoft accounts in error. Pd full year & now notified being billed in May for other already cancelling second account.
2 microsoft accounts only needing one & being billed for both.
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 and Office | Subscription, account, billing | Other | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,133 questions
asked
2026-04-24T15:35:27.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 3%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Abbe Shapiro
0
Reputation points
commented
2026-11-08T17:22:30.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
23,910
Reputation points
Volunteer Moderator
0 answers
Outlook account recovery form asks for mandatory information not on the account
Starting with the question: Is there a way to get in contact with an actual support person to assist in this process? This is due to the automated (AI assistant and phone) and online options failing. Below will be the description of the situation. Trying…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,627 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 33%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
2 answers
read aloud is not working
MY READ ALOUD TEXT IS NOT WORKING DO I HAVE TO UPGRADE OR BUY A PROGRAM FOR THIS
Microsoft Edge | Read PDFs | Windows 11
Microsoft Edge | Read PDFs | Windows 11
Opening and reading PDF files in Microsoft Edge on Windows 11
379 questions
asked
2026-10-22T15:43:38.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 1%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
DERRICK JOSHUA
0
Reputation points
commented
2026-11-08T17:17:26.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 89%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAN%3C/text%3E%3C/svg%3E)
Andromeda Navarre
0
Reputation points
1 answer
Refund a one time purchase of Excel and purchase a one time Office
I originally had purchased an Microsoft Office account (Excel/Word/PP) from a third party in 2021. My Excel commands stopped working and I was notified MAC OS not longer supported. I purchased a one time Excel only pkg on 10/15. I was under the…
Microsoft 365 and Office | Excel | For home | MacOS
Microsoft 365 and Office | Excel | For home | MacOS
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,777 questions
asked
2026-11-08T17:15:45.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
David Breault
0
Reputation points
answered
2026-11-08T17:16:37.3766667+00:00
AI answer
2 answers
outlook email is not working
I can't access my shaw mail account through your stupid outlook mail again! Do not send me anything to my email account because I CANNOT access it at all. Please fix this because no matter what I have tried, it still doesn't work!
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,280 questions
asked
2026-11-08T14:45:50.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Patricia Shebaylo
0
Reputation points
commented
2026-11-08T17:14:35.83+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
1 answer
Locked out of my Microsoft Account
Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,238 questions
asked
2026-11-08T16:25:13.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 94%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Victor Chardonnens
0
Reputation points
answered
2026-11-08T17:14:05.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,220
Reputation points Microsoft External Staff
Moderator
2 answers
where is my new word application (macOS)
I installed the updated microsoft office package because my word application was no longer supported. however, i do not see the new word application. i do see excel, outlook etc. i want to have word to be able to update my old documents Moderator note:…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,919 questions
asked
2026-11-05T20:01:16.43+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
David Rice
0
Reputation points
answered
2026-11-08T17:13:39.1033333+00:00
Stefan Blom
357.3K
Reputation points MVP
Volunteer Moderator
1 answer
Bobux Removed
whyd you remove the 200/100 robux option?? and is there a region where it is available? but why remove it, your like a multi-milion company that just removed the options. i know im a little bit late but still, WHYYY?!
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,689 questions
asked
2026-11-08T16:40:29.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
grinszes gg
0
Reputation points
answered
2026-11-08T17:13:06.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127K
Reputation points
Independent Advisor
1 answer
Need update on request number 7111370672
I have not received an update on request number 7111370672. I do not receive emails in my inbox. So far I’ve spent over 4 hours with support and copilot to no avail.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,571 questions
asked
2026-11-08T17:09:38.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 89%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tom and Joan Brusca
0
Reputation points
answered
2026-11-08T17:10:16.9566667+00:00
AI answer
4 answers
Clipboard history problem
Seems like Clipboard history is only saving / displaying one item when I press Windows Key + V when I know I've saved >1 item to the clipboard. The one item shows up twice in the display also. Surface Pro 12" with Windows 11 fully up to date.
Windows for home | Windows 11 | Performance and system failures
32,753 questions
asked
2026-11-08T13:07:04.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 91%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
David Gudewicz
25
Reputation points
commented
2026-11-08T17:10:05.01+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
1 answer
MIcrosoft 365 One Drive file sharing
I have invited my daughter to my Microsoft 365 family subscription. Although she is supposed to have her own 1TB One Drive space, she can view my files on her One Drive file explorer. How can I stop her from sharing my One Drive space and do not have…
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,725 questions
asked
2026-11-08T17:09:01.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 28.999999999999996%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Kelly Vichou
0
Reputation points
answered
2026-11-08T17:09:21.5133333+00:00
AI answer
0 answers
Did anyone get stuck in a loop after this past weeks upgrade
So last week there was an upgrade that went out and after I restarted my computer, it was stuck in a loop, which told me: Preparing Auto Repair Preparing for Recovery Diagnosing PC Looking for Solution Then afterwards went into a blue screen that…
Windows for home | Windows 11 | Windows update
15,787 questions
asked
2026-11-08T17:01:49.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 44%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDO%3C/text%3E%3C/svg%3E)
D. Owen
0
Reputation points
2 answers
keep getting send/receive error when going to my email
I keep getting a send/receive error message when getting into my email. How can I fix it. The message code is 0x800ccc0e
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
asked
2026-11-08T15:35:39.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 44%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jane Wyman
0
Reputation points
answered
2026-11-08T17:08:01.41+00:00
Manoel Barros
23,280
Reputation points
Independent Advisor
3 answers
Outlook does not show "sent" and other folder in gmail
In Outlook, for my gmail account, some of the folders agree with what's in gmail: Inbox, Deleted Items, Junk Email, and folders I created. Other folders, such as "Sent Items" show nothing. How do I get the folders in Outlook to match with those…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,102 questions
asked
2026-10-24T21:36:14.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sheldon Wolfe
20
Reputation points
edited an answer
2026-11-08T17:07:50.0833333+00:00
Hal Hostetler MVP-Outlook
12,016
Reputation points MVP
Volunteer Moderator