4,812 questions with Microsoft 365 and Office | Word | For home | MacOS tags

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Difficulty saving files with Word for Mac

A few weeks ago I started having difficulty saving word documents on my Mac (and iCloud). I have plenty of storage on the Mac and in iCloud and I've tried many solutions.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-09T23:07:53.53+00:00
Stuart Sinoff 0 Reputation points
answered 2026-10-10T00:07:27.11+00:00
John Korchok 236.6K Reputation points Volunteer Moderator
3 answers

I am unable to edit, print any of my Microsoft products

I cannot edit or print a word document or an excel document. At the top of the document it says activate. I click and it asks me to subscribe. I am a current subscriber - I checked my account and it is not due for renewal until January 2027. I have not…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-09T17:40:59.1933333+00:00
Geeta McMillan 0 Reputation points
answered 2026-10-09T18:27:00.0933333+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
2 answers

lost all my office documents after upgrading to Apple IOS 27. Upgraded to current office 365 still missing documents

lost all my offices documents when I upgraded to Apple IOS 27. I have upgraded to current office 365 document icons listed but get error message they were deleted or not retrievable.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-09T15:54:33.3133333+00:00
Paul Whybark 0 Reputation points
answered 2026-10-09T17:37:34.09+00:00
John Korchok 236.6K Reputation points Volunteer Moderator
3 answers

Problem with renewed 365

I just renewed my Microsoft 365 and I am on aMac - 2015- 12.7.6 (which can't be upgraded) and got a message saying this product is no longer supported - what does that mean and can I no longer use Word??

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-09T17:25:44.5666667+00:00
Barbara Berman 0 Reputation points
answered 2026-10-09T17:33:07.54+00:00
John Korchok 236.6K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

I need an older version of Office to run on my MAC

My MAC is 2014 and my OS is Big Sur 11.7.11. I have renewed my Microsoft Office 365 but this newer version is not supported onmy MAC, can you send me a link to an older version so i can continue to use Word

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-07T17:46:39.7766667+00:00
Henry Veenhoven 20 Reputation points
commented 2026-10-08T14:24:42.95+00:00
Charles Kenyon 171.3K Reputation points Volunteer Moderator
2 answers

Copilot isn't available in your region.

My problem is that I have a Microsoft 365 Premium personal subscription (HK$1,580.00/year) in Hong Kong, and so far Copilot has worked well in Office apps on my MacBook. Yet, after I went to Shenzhen for a day and back to Hong Kong, I found that I could…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-20T00:29:43.0766667+00:00
Karen 0 Reputation points
answered 2026-10-08T12:35:30.5766667+00:00
咕 咕 0 Reputation points
2 answers

Resolving "Run-time error "53"... file not found" errors

I uninstalled Adobe Acrobat and associated system files. Now whenever I open a file using 365 MS Office I receive a run time error for Visual Basic for Applications. The error states File Not Found: /Library/Application Support/Adobe/…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-07T21:05:30.8333333+00:00
Steve Perkins 0 Reputation points
answered 2026-10-07T21:26:07.8433333+00:00
John Korchok 236.6K Reputation points Volunteer Moderator
1 answer

How to repaginate a document?

When I try to repaginate a poetry submission that begins numbering on page 3 to have it begin on page 1, the old numbers continue to appear and I cannot delete them or start over.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-07T16:05:04.6366667+00:00
Ellen Reynard 5 Reputation points
answered 2026-10-07T16:56:13.93+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
2 answers

How to prevent MS Word for the Mac from spontaneously expanding document view

I have MS Word for the Mac, Version 16.113.3 (26092714), running macOS Tahoe 26.6.2 on an all-in-one iMac desktop . Apparently there is a "feature" that causes MS Word for the Mac to spontaneously expand its window from a partial screen to the…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-06T16:07:34.2333333+00:00
ORTN Palms 0 Reputation points
answered 2026-10-06T17:26:38.6433333+00:00
Bob Jones AKA CyberTaz MVP 437.9K Reputation points
2 answers

Editing a document myself prior to asking MS W and Copilot

I want to be able to cut and paste and highlight places in my documents be fore asking for help. The system doesn't allow me to do that. Can you help me/teach me to do that? otherwise I guess I need to use apple pages. Pls Help!

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-05T20:45:46.9666667+00:00
Tom Kelly 0 Reputation points
answered 2026-10-05T23:24:38.3233333+00:00
Bob Jones AKA CyberTaz MVP 437.9K Reputation points
3 answers

Word for Mac Version 16.113.3 opens most DOCX without issue but some DOCX generated on PC crash Word upon opening.

DOCX files arriving as attachments or through remote drive and generated by team members using PC crash my Word as soon as they are opened. The error message is below. How do I fix this? Microsoft Error Reporting log version: 2.0 Error…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-05T15:20:14.9533333+00:00
John Goode Jing 0 Reputation points
commented 2026-10-05T19:09:59.74+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
2 answers

how to fix 'Licence storage. Unable to connect to the licensing helper

I can no longer edit or create Word documents on my Mac Laptop. When I open one I get 'Activate Microsoft 365 to create and edit. When I try to activate i get a box with 'Licence storage. unable to connect to the licensing helper'. When I close that i…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-05T12:13:37.54+00:00
Pauline Stafford 0 Reputation points
answered 2026-10-05T12:24:30.66+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

cannot sign in to Office for Home and Business 2021 (Mac)

As an attempt to get help with a different problem (in Word), I try but fail to sign on to my account. Spinning wheel and frozen Word.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-04T19:39:14.9566667+00:00
John Thomas 25 Reputation points
accepted 2026-10-04T19:44:25.51+00:00
John Thomas 25 Reputation points
3 answers

is there any way to speak with a real person live?

Is there a phone number in the United States to call for live help?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-08-12T17:13:30.1833333+00:00
Maureen S 0 Reputation points
commented 2026-10-03T19:47:49.1133333+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
1 answer

can't find document using microsoft word

lost almost all of a long document. Only first 3 pages are accessible. On finder it is listed as ROBERT TODD LINCOLN

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-02T19:45:55.8533333+00:00
Myles Lash 0 Reputation points
commented 2026-10-02T20:30:35.7333333+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
2 answers

I installed my office 2024 on new mac but when I open word it says your office 2019 license is not supported

I installed my office 2024 on new mac but when I open word it says your office 2019 license is not supported. How do I get it to recognize my 2024 install/download?

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-02T19:28:39.6066667+00:00
kim spenrath 0 Reputation points
answered 2026-10-02T20:03:31.7866667+00:00
EmilyS726 271.5K Reputation points Independent Advisor
1 answer

How to fix all docs opening at 94% size

I shut down all MS Office aps, removed dotm and trashed it, reopened Word. All my Word documents continue to open at 94%. This began happening suddenly to all files when previously it was not a problem.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-01T20:20:42.7066667+00:00
John Thomas 25 Reputation points
edited an answer 2026-10-02T17:43:36.1666667+00:00
Stefan Blom 353.9K Reputation points MVP Volunteer Moderator
1 answer

Word document not saving

I created a word document, tried to save it but nothing happens. I opened "Setting and Security", select files and folders, no app is listed. what should I do.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-02T01:23:51.85+00:00
Elsa Cailin 0 Reputation points
answered 2026-10-02T01:56:34.9433333+00:00
Jeronimo Fuerte 46,745 Reputation points Independent Advisor
1 answer

Copy & Paste function not working after copy/pasting content from internet

Recently copy and pasted content from internet into a word document on Mac. Now, copy & paste are not working. They are greyed out.

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-10-01T23:41:09.95+00:00
ValVivi 0 Reputation points
answered 2026-10-02T00:33:12.86+00:00
Bob Jones AKA CyberTaz MVP 437.9K Reputation points
2 answers

The save failed due to lack of memory or space

Why am I getting this message when I save a word document ' The save failed due to lack of memory or disk space' when I have heaps of memory and space

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-09-30T11:14:00.46+00:00
Dalia Kaldas 0 Reputation points
commented 2026-10-01T13:03:13.6766667+00:00
Charles Kenyon 171.3K Reputation points Volunteer Moderator