2,926 questions with Outlook | Web | Outlook on the web for business | Email tags

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https://outlook.cloud.microsoft/mail/ no longer working. And now forcing me to use a LIVE website

I can no longer login to my webmail: https://outlook.cloud.microsoft/mail/ It ceases to function. But for some reason I'm often forced into a LIVE version of checking my email. What it going on here?

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T21:57:51.7166667+00:00
Scott Mosher 0 Reputation points
edited the question 2026-10-06T22:00:50.31+00:00
Jack-Bu 6,865 Reputation points Microsoft External Staff Moderator
1 answer

Not receiving emails

I have not been receiving any emails for over 36 hours. I am able to send emails. I have rebooted, tried online version, other computers, and my mobile device.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T19:32:15.45+00:00
Elizabeth Holdenberg 0 Reputation points
answered 2026-10-06T20:05:44.61+00:00
Lin v 1,550 Reputation points Independent Advisor
3 answers

The drag drop of anything (email > folder in outlook), attachement) in outlook 365 web froze my page everytime

The drag drop of anything (email > folder in outlook), attachement) in outlook 365 web froze my page everytime. I have to right clic to move email to a folder or download an attachement before attaching it to another email otherwise the page froze…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-21T15:33:25.67+00:00
Medical Education (COMTL) 0 Reputation points
edited a comment 2026-10-06T18:54:39.5333333+00:00
Hendrix 1,750 Reputation points Independent Advisor
1 answer

We are not receiving emails from Efax Corporate

Good Morning, Our faxes from EFAX corporate are not coming through in our inbox. We contacted Efax Corporate and they confirmed that the email was bounced back from Outlook end. Can you please assist us.

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T16:52:22.44+00:00
Caring Hands Services INC 0 Reputation points
answered 2026-10-06T17:12:08.6666667+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Graph Outlook Email API Production and Security Requirements

We are developing our own CRM platform and integrating Outlook/Microsoft email using Microsoft Graph API and OAuth 2.0. Our use case: Users connect their personal or business Microsoft email accounts, and our CRM synchronizes emails into MongoDB so users…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T13:38:02.8766667+00:00
Allen Satani 0 Reputation points
answered 2026-10-06T13:57:33.7+00:00
Liora 2,085 Reputation points Independent Advisor
2 answers

hi i need to change a password for my email but it tells me to contact my administrator

hi i need to change a password for my email but it tells me to contact my administrator i dont know how to do that

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-06T13:16:24.6433333+00:00
JULIA DUNNETT 0 Reputation points
answered 2026-10-06T13:27:12.2433333+00:00
Aetherin 2,665 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

New Outlook

Hi MS, How can you rearrange your email if you have multiply shared inboxes? In the classic version it was a simple drag and drop but the new version seems to not have any option to organize it our emails. Thank you

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T18:31:39.7833333+00:00
Moua, Ger 20 Reputation points
accepted 2026-10-06T12:18:08.27+00:00
Moua, Ger 20 Reputation points
2 answers

I am not receiving any new email since Monday.

Incoming mail appears to have stopped around Monday. You normally receive many emails. A recent email from your son did not arrive. Junk Email, Deleted Items and Archive are empty. There are no Inbox Rules. Your self-sent test email Testing…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-01T19:47:02.1466667+00:00
Kanto 0 Reputation points
commented 2026-10-05T23:17:10.3433333+00:00
Hendrix 1,750 Reputation points Independent Advisor
1 answer

Unable to preview attachments sent in emails

Friday October 2nd 2026 a few members of my organization reported they were unable to preview attachments sent to them (PDF, Word, Excel). After deleting their local profile they were able to preview the documents but have lost the "Open"…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T13:57:18.92+00:00
Antonioni, Nicholas 0 Reputation points
edited an answer 2026-10-05T14:52:18.6733333+00:00
Alina Le 5,505 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Shared Mailbox is not shown in web Outlook when trying to add it

Hello, a client of mine needs the exakt date of mails a former colleague sent over five years ago. The former colleagues mailbox still exists as a shared mailbox. So I gave my client access to that mailbox. In Outlook (classic) they can see the shared…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-05T09:42:11.76+00:00
--SAL-- 20 Reputation points
commented 2026-10-05T14:33:39.9966667+00:00
Demi Nguyen 2,410 Reputation points Independent Advisor
2 answers

Scheduled email to be sent out cant retrieve

I went to draft section of my email to find the email I have scheduled to be sent out to make correction or cancel but cannot locate Open scheduled message to select to cancel Please tell me where can i go to cancel that email that is scheduled to be…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-02T14:12:26.7+00:00
Mercado,Ana Grace C 0 Reputation points
commented 2026-10-05T07:59:37.0033333+00:00
Liora 2,085 Reputation points Independent Advisor
1 answer

how to get rid of the notification of microsoft outlook

i wa staking this assg not matter how m i was taking the assg not matter how many time i tried cancel this notification it didnt happen not even in full screen still somehow i managed to send the mail but now my assessment show fail why

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-02T10:58:53.02+00:00
Divya Bhagat 0 Reputation points
commented 2026-10-05T06:25:17.5933333+00:00
Hin Vo 1,190 Reputation points Independent Advisor
1 answer

TECHNICAL ENQUIRY: Discrepancies in Microsoft Exchange / Outlook Web App (OWA) Print Layout and Metadata Rendering

TECHNICAL ENQUIRY: Discrepancies in Microsoft Exchange / Outlook Web App (OWA) Print Layout and Metadata Rendering Dear Expert, I am currently reviewing two separate document copies of the exact same historical email transmission routed through a…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-01T02:01:58.8433333+00:00
PhilipJackson-7629 0 Reputation points
commented 2026-10-05T05:08:06.4433333+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
3 answers

Auto-complete contact in field 'to' stopped working - Outlook

Hello, In my organistion, just one person have this problem, how can i solve that ? Is there a PowerShell command to clear the cache or to enable/disable the option to force it? Best regards

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-02T11:15:14.28+00:00
Olivier CARAVERA 0 Reputation points
edited a comment 2026-10-04T14:47:40.75+00:00
Aetherin 2,665 Reputation points Independent Advisor
1 answer

Outlook email autocomplete issue affecting both Outlook Web and the Android app

I’m having an Outlook email autocomplete issue affecting both Outlook Web and the Android app. When I select the autocomplete suggestion for my work email address, Outlook displays the work address but actually resolves the recipient to a different…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-01T21:23:48.8966667+00:00
Enola H 0 Reputation points
edited an answer 2026-10-02T17:54:11.2533333+00:00
Ruby Nguyen 2,885 Reputation points Independent Advisor
3 answers

Outlook web not allowing users to preview or download pdf attachments

We have tried edge and chrome. This effects multiple users. During the day it will work and then suddenly stop working. Then later in the same day it starts working again. According to online forums and other sources, they say this issue has been…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-24T03:30:41.17+00:00
Andre Robertson 0 Reputation points
commented 2026-10-02T09:35:48.0566667+00:00
Kristen Tran 2,120 Reputation points Independent Advisor
1 answer

Request for Guidance on Microsoft Graph OAuth Verification and Security Requirements for Our CRM Platform

We are developing a CRM platform that allows users to connect their Microsoft/Outlook accounts to synchronize emails, manage communications, and organize content via tags. Before our production launch, we want to ensure our integration fully complies…

Outlook | Web | Outlook on the web for business | Email
asked 2026-10-01T11:01:13.0866667+00:00
Joel Haas 0 Reputation points
answered 2026-10-01T11:34:55.6333333+00:00
Aetherin 2,665 Reputation points Independent Advisor
1 answer

trying to read email an error says my organizational policy is preventing me from seeing

trying to read email an error says my organizational policy is preventing me from seeing

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-30T16:32:15.38+00:00
Elbow62 0 Reputation points
edited the question 2026-10-01T03:03:55.2033333+00:00
Tom Jebo 2,451 Reputation points Microsoft Employee Moderator
2 answers

Spoofing emails causing issues

We receive spoofing attacked where someone is using our email name to send out batch spam emails but there is nothing in our sent box. We then receive a ton of out of offices or undeliverable from the recipients of the spam emails in our clutter / inbox.…

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-30T08:33:18.98+00:00
Techniform Graphics 0 Reputation points
edited the question 2026-09-30T15:52:08.04+00:00
Daniel-Vo 6,610 Reputation points Microsoft External Staff Moderator
1 answer

Our Outlook email is not receiving emails.

We are not receiving emails, and the senders are receiving time out errors. what can we do. storage is not full.

Outlook | Web | Outlook on the web for business | Email
asked 2026-09-29T14:25:05.07+00:00
Corrective 0 Reputation points
commented 2026-09-30T07:33:23.0833333+00:00
Aetherin 2,665 Reputation points Independent Advisor