Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
11,070 questions with Outlook | Web | Outlook.com | Email tags
2 answers
Missing Folders in Hotmail Account
Hello, I was just in my Hotmail and all of my folders seem to be missing. Can you help me recover those please. Thank You.
Outlook | Web | Outlook.com | Email
asked
2026-10-07T19:16:13.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 2%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
bryan sulser
0
Reputation points
commented
2026-10-08T03:39:00.58+00:00
Francisco Montilla
30,735
Reputation points
Independent Advisor
3 answers
i've been hacked and all contact/security was changed. now its locked and i can't
i've been hacked and all contact/security was changed. now its locked and i can't do the sign in helper, contact anyone, or get assistance. what a nightmare to be hacked and get no support
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-09-22T22:25:32.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 31%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
james watts
0
Reputation points
answered
2026-10-08T03:27:21.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 51%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Keith K
0
Reputation points
1 answer
Completely unable to log in to my email
I've been away on holiday. I've come back. I cannot log in to one of my Hotmail email addresses. Please see screenshot of the error message I'm receiving. I use an Apple Mac laptop and Safari browser. I've never had this problem before. I've cleared…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T12:46:50.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Michael and Sue
0
Reputation points
edited an answer
2026-10-08T02:26:00.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECV%3C/text%3E%3C/svg%3E)
Chloe-V
13,710
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Outlook is not receiving meeting invitations
My personal Microsoft 365 Outlook is not receiving meeting invitations sent from my Google or Apple calendar. Emails from Google/gmail account are being received in the Outlook Inbox though. Nothing is showing in the Calendar or Inbox for the…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-06T15:07:11.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 12%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark Scheel
0
Reputation points
accepted
2026-10-08T01:55:56.3766667+00:00
Mark Scheel
0
Reputation points
1 answer
Suddenly missing old Bellsouth account
After an EXHAUSTIVE search through AT&T; Yahoo and a paid computer programmer, I STILL have not found my Bellsouth account. It all points to Microsoft. It was there one morning and gone the next. To say that I'm not happy would be MASTERPIECE OF…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-08T00:47:15.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 82%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Toni Settle
0
Reputation points
answered
2026-10-08T01:34:12.0466667+00:00
Jeronimo Fuerte
46,745
Reputation points
Independent Advisor
2 answers
URGENT: 6,800 Outlook/Hotmail Emails Lost, Support Loop Preventing Human Assistance
I urgently need help reaching a human Outlook.com/Hotmail.com support agent. Approximately 6,800 emails spanning the last two years disappeared from my Junk Email folder, where they were accidentally moved. I believe all were removed about 20 days before…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 61%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
1 answer
Mailbox item modification
Hi, My mailbox was compromised, resulting in the email content of both incoming and sent messages being altered for approximately the past six months, although attachments remain intact. I have changed my password and reviewed all mailbox rules and…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-06T21:28:56.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 67%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETG%3C/text%3E%3C/svg%3E)
Tom G
0
Reputation points
commented
2026-10-08T00:58:16.75+00:00
Jeronimo Fuerte
46,745
Reputation points
Independent Advisor
1 answer
I need help accessing my Outlook mail.
I've been blocked from accessing my Outlook email after failing to pay $9.99 due to card expired. I made the payment yesterday and I still don't have access to my emails. I need your help
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T17:12:25.4033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 34%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Norman Dotch
0
Reputation points
answered
2026-10-08T00:34:50.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 49%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIT%3C/text%3E%3C/svg%3E)
Ian-T
13,445
Reputation points Microsoft External Staff
Moderator
2 answers
my email only goes back to April of this year
I'm looking for old emails and it seems everything before April 2026 is gone.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-06T19:47:51.2+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 0%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Barbara Calderón - Consultant
0
Reputation points
commented
2026-10-08T00:13:43.3366667+00:00
Ian-T
13,445
Reputation points Microsoft External Staff
Moderator
2 answers
DO NOT RECEIVE EMAILS THROUGH OUTLOOK
PROBLEM STARTED 10/6-26 AT APPROX NOON. WE CAN STILL RECEIVE EMAILS FINE. HAVE CHECKED STORAGE, SPAM, DELETED ITEMS, ETC ... ALL LOOK FINE.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T15:11:07.42+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 41%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Todd Smith
0
Reputation points
commented
2026-10-08T00:02:22.74+00:00
Manoel Barros
22,160
Reputation points
Independent Advisor
1 answer
Alias email not recieving Emails
I recently changed my primary email on Microsoft and removed the old primary, i later realized i had some accounts associated with this old email, now i need to reset a password on that other account so i added that old email back as a alias but its been…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 10%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZ%3C/text%3E%3C/svg%3E)
2 answers
inbox randomly deleting emails
My inbox emails started randomly disappearing yesterday, can i get them back?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T17:47:06.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 78%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Ja'Marqus Wright
0
Reputation points
answered
2026-10-07T21:30:41.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,145
Reputation points
Independent Advisor
1 answer
Categories - How do i access items after i have categorized them? THey disappear in inbox after i catergorize
How do i access items after i have categorized them? THey disappear in inbox after i catergorize
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T15:57:22.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 87%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Bocanegra
0
Reputation points
answered
2026-10-07T18:30:58.7666667+00:00
Ferdinand Nanalig
33,405
Reputation points
Independent Advisor
1 answer
Recover sent emails
Hello, I am using a personal Outlook.com account primarily through Outlook.com in a web browser. I have discovered that emails that were previously stored in my Sent Items folder are now missing. I did not intentionally delete these messages, and I would…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T17:40:16.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 75%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LavKon
0
Reputation points
answered
2026-10-07T17:40:31.4833333+00:00
AI answer
1 answer
Distorted picture when I open them in Email
When I send an email with a picture, the picture shows up distorted. Sometimes looks like it was cut in half.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T16:08:19.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 37%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
karen patton
0
Reputation points
answered
2026-10-07T17:36:39.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
IGYQ
22,145
Reputation points
Independent Advisor
1 answer
Recover Sent Emails folder and emails
Hello, I am using a personal Outlook.com account primarily through Outlook.com in a web browser. I have discovered that emails that were previously stored in my Sent Items folder are now missing. I did not intentionally delete these messages, and I would…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T17:23:41.5566667+00:00
LavKon
0
Reputation points
answered
2026-10-07T17:23:57.4433333+00:00
AI answer
1 answer
Email sharing
I have family 365 and wish to share an outlook email with two members of my family so we can all read, send and answer without gaining full access to my account.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T14:59:50.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stephen G Webster
0
Reputation points
answered
2026-10-07T15:35:31.0966667+00:00
EmilyS726
271.4K
Reputation points
Independent Advisor
1 answer
ACCOUNT BLOCKED AND ACCOUNT RECOVERY BLOCKED
Good morning, This is Emily. I have been using my hotmail account for more than 2 years and suddenly yesterday it has been blocked by microsoft. I tried to recover, however recovery has also been blocked. That email is really important for me and it is a…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-10-07T14:11:18.5033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 78%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEJ%3C/text%3E%3C/svg%3E)
Emily Jackson
0
Reputation points
answered
2026-10-07T14:49:23.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Onyx Is here
5,020
Reputation points
Independent Advisor
1 answer
UTC Date: 2026-08-31T23:44:03.028Z Client Id: 16A027824DFD4153A39D664CC8ACC6B4 Session Id: b44c554b-8bba-448a-b603-c84414269be1 Client Version: 20260828003.01 BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et: ServerError esta
UTC Date: 2026-08-31T23:44:03.028Z Client Id: 16A027824DFD4153A39D664CC8ACC6B4 Session Id: b44c554b-8bba-448a-b603-c84414269be1 Client Version: 20260828003.01 BootResult: fail Back Filled Errors: None err: Error: 500 esrc: StartupData et:…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-08-31T23:48:53.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 60%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPP%3C/text%3E%3C/svg%3E)
parsa parsi
0
Reputation points
answered
2026-10-07T14:25:58.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
michael west
0
Reputation points
2 answers
How to recover missing emails from my Hotmail account
I am missing all of May 2026 emails in my Hotmail inbox, sent items, trash, junk folders. How do I get these missing email items back?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,070 questions
asked
2026-05-14T19:55:13.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 59%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jerry Sadlek
0
Reputation points
commented
2026-10-07T13:43:37.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 33%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
marc eastham
0
Reputation points