24,968 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

Sort by: Updated
Updated Created Answers
1 answer

I need help getting back my xbox account called Kenny5521 please help me get it back I forgot the password word and email so I lost the account but its still up its called kenny5521 please help me

Hey so last 7 months ago I lost my xbox account from forgetting the password word and email my user was Kenny5521 and ive still been trying to get it back could you help me get it back please that would be great!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-05T03:10:21.7166667+00:00
Kendryck Stensgar 0 Reputation points
answered 2026-10-05T03:10:36.2033333+00:00

AI answer

1 answer

I HAVE BEEN HACKED MY A BIBIMAIL ACCOUNT!

I got this email in my spam folder and tried to play call of duty warzone which i play through the xbox app. As I have gone to play it I have been hit with this (second picture) I try to sign in to my account on the support forum but it says the email is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T15:15:31.1933333+00:00
Nico petrondas 0 Reputation points
edited the question 2026-10-05T03:05:19.0333333+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
2 answers

Account locked due to suspicious activity and my 2FA is in a circular loop

Hello, My issue is that both my outlook emails got blocked due to suspicious activity while traveling (only like after 10 days of travel). The thing with my email is that the 2FA from email A is linked to email B and vice versa which means I can not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T16:06:33.1266667+00:00
Olivier 0 Reputation points
answered 2026-10-05T03:00:37.26+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
1 answer

My account has been locked

I am trying to play Minecraft Dungeons and when I go to sign into my Microsoft account it says I'm locked and have to due it through a browser. I do that and I verify I am human. It says account has been unlocked, I hit the continue button and it…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T20:32:59.1033333+00:00
Daniel Bond 0 Reputation points
answered 2026-10-05T02:01:27.36+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
1 answer

I need help unravelling my sign in details

My MS subscription account name is my AOL email. I use Outlook I have apple phones but the rest is microsoft PC and software. I cannot sign into my outlook on my phone with authenticator because it is not allowed and that is the advice you have given me.…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T09:10:55.0833333+00:00
Peter Godfrey 0 Reputation points
answered 2026-10-05T01:44:18.68+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
3 answers

Spammer block.

I am not a spammer. I was just informed that a group text I wanted to send to my friends was blocked to protect people from spammers. please remove the block on my account immediately. You’re welcome to review the last twenty years or more of my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-02T23:29:32.2966667+00:00
carolyn marcotte 0 Reputation points
commented 2026-10-05T00:45:26.0033333+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
1 answer

Impossible de se connecter à mon compte hotmail.fr APRES réinitialisation du mot de passe

Bonjour, Je suis désespéré... J'ai déjà réinitialisé mon mot de passe de mon compte hotmail.fr, j'ai reçu la confirmation sur mon compte de secours hotmail.com mais le mot de passe ne marche pas. "That password is incorrect for your Microsoft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T10:26:15.7933333+00:00
Xavier Brs 0 Reputation points
commented 2026-10-05T00:31:24.48+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
2 answers

I have lost my account and have no updated method of receving a code

I have lost my account as the email address for my vife is incorect and the phone No is an old land line I nolonger have.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T13:19:30.6466667+00:00
Brian Carney 0 Reputation points
commented 2026-10-05T00:29:50.34+00:00
Chloe-V 13,460 Reputation points Microsoft External Staff Moderator
2 answers

Recovering a hacked account (submitted multiple requests with no progress)

I have submitted account recovery requests multiple times—most recently today—but so far, I have not received any email response or updates. Additionally, I have important information to share: when I attempt to log in, the screen indicates that I must…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T06:47:04.5466667+00:00
Panupong Suwan 5 Reputation points
answered 2026-10-05T00:08:46.7733333+00:00
Hornblower409 16,200 Reputation points
0 answers

Outlook email via-Groups.outlook.com spam exploit. Adds without consent Groups folder in inbox and additional calanders!.

Microsoft Technical Support Escalation Request Ticket Type: Infrastructure Vulnerability & Security Escalation Target Tier: Tier 3 Engineering / Exchange Online Core Diagnostics Affected Ecosystem: Outlook.com / Microsoft 365 Shared…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T23:59:36.9533333+00:00
Brian A 0 Reputation points
edited the question 2026-10-05T00:00:38.4933333+00:00
Brian A 0 Reputation points
2 answers

my email outlook sending out scam invitations from my account

friends have received phony dinner invitations from my outlook email account. email has stopped receiving emails

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T20:12:20.5133333+00:00
Herb Motley 0 Reputation points
answered 2026-10-04T23:36:57.1133333+00:00
Hornblower409 16,200 Reputation points
1 answer

webpage doesn't allow adding phone number

I removed my landline phone number from my account. Now when I try to add my cell phone, the webpage (Your Info > Account Info > Edit account info) doesn't present an "Add phone number" option.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T22:35:00.99+00:00
Arlene Imagawa 0 Reputation points
answered 2026-10-04T23:02:58.92+00:00
Gérard Oomens 132.6K Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Survey oct 2026

Hello, I have received an update of terms for oct 2026 is there a way you can confirm you have received it and will NOT deactivate my account thank you

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T18:52:52.7566667+00:00
Sarah Mason 0 Reputation points
commented 2026-10-04T19:42:59.7066667+00:00
Sarah Mason 0 Reputation points
3 answers

How do I get back into an email account that has been locked

Cant get into my email account, says its been locked and I need access to it. It has very important information that wont be able to recover

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-04-28T13:47:35.36+00:00
cory whyte 0 Reputation points
commented 2026-10-04T18:05:19.4666667+00:00
Stefan Blom 353.7K Reputation points MVP Volunteer Moderator
1 answer

my minecraft account named BABAPİRO1453 got hacked

ı wanted to play minecraft today but when i tried to open minecraft launcher it wanted a pasword wich belonged to a person called ******@bibimail.net and when i tried getting support from xbox and minecraft but nothing worked please help me

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T15:16:02.9833333+00:00
Serap KESKIN TUNC 0 Reputation points
edited the question 2026-10-04T17:57:12.22+00:00
Gérard Oomens 132.6K Reputation points Volunteer Moderator
1 answer

Cant Access Games - Some one else is playing on my account

So recently someone was able to get into my account, changed my password. I was able to get back in and I did the following; set up new password 2FA .. Check! email code .. check! signed out of all devices andd removed the attacker device…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T21:59:01.7933333+00:00
lauren wells 0 Reputation points
answered 2026-10-04T17:42:34.9333333+00:00
Nathan Roberts (SN) 13,701 Reputation points Student Ambassador Volunteer Moderator
1 answer

My main account got compromised and theres nothing i can do about it

so my main account got compromised and of course i would contact support. the problem is every chat redirects me to https://account.live.com/acsr and when i fill out the first page, it'll say [The Microsoft account you've entered does not exist.] but i…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T12:04:20.93+00:00
David Wu 0 Reputation points
answered 2026-10-04T17:20:34.0566667+00:00
Nathan Roberts (SN) 13,701 Reputation points Student Ambassador Volunteer Moderator
3 answers

Locked out of an Outlook Account & Site help not working

I have been locked out of one of my Outlook account because of trying multiple tries using you click links. I just want my password changed so I can add the account to my new device.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-03T20:21:22.7666667+00:00
Cindy Thompson 0 Reputation points
answered 2026-10-04T15:02:05.0766667+00:00
Lester Bernard Reyes 85,595 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

how to recover lost hotmail password

I've forgotten my old hotmail password which is sometimes required for certain sites. I've tried to recover it myself without success. Need assistance please, Jack

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2025-10-24T19:37:52.2166667+00:00
Jack Smedley 20 Reputation points
commented 2026-10-04T13:50:31.8833333+00:00
JuliaMarvin 23,005 Reputation points Volunteer Moderator
1 answer

I am not able to login to an old hotmail account and I have gone through the formulary but its not enough

Hello I am not able to get on my first account for years now and I was not able to reach any human operator that can help me out yet i only have the email address name but dont remember the password and so far I havent been able to get back in

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-04T13:45:51.6533333+00:00
Enmanuel Villar Paredes 0 Reputation points
answered 2026-10-04T13:46:04.9666667+00:00

AI answer