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Unable to get my Project Professional 2024 product key to attach to my account

I recently purchased Project Professional 2024 and was provided a license key by the retailer. I currently own Project Professional 2019 which shows in the "Products you've purchased" area of my subscriptions. When I go to redeem my new…

Microsoft 365 and Office | Project | For home | Windows
asked 2026-11-07T14:26:53.98+00:00
Gregory Hart 0 Reputation points
answered 2026-11-07T14:27:47.4+00:00

AI answer

1 answer

transfer my accounts to my new phone

I have gotten a new phone because my Face ID was failing on my old one and I have three accounts on my old Authenticator setting them up again could take months. How can I transfer them to my new phone?

Microsoft Security | Microsoft Authenticator
asked 2026-11-07T14:26:48.2366667+00:00
Hobley, Alethea 0 Reputation points
answered 2026-11-07T14:27:28.83+00:00

AI answer

0 answers

can't connect Apple iphone to my Computer

i want to chat on call because i can't understand english

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-07T14:27:13.17+00:00
Naresh Kumar 0 Reputation points
1 answer

How to require password before purchase

We bought Minecraft for our 7yo kid on my Microsoft account. I didn't even know there's such thing as effing "Minecoins". They purchased more than $100 of this sh*t before we woke up, and I can't get refunded or dispute them, which is BS alone…

Windows for home | Other | Gaming
asked 2026-11-07T14:26:08.63+00:00
ShadowComb 0 Reputation points
answered 2026-11-07T14:26:52.93+00:00

AI answer

2 answers

So I have been hacked I see they have changed my email and password from the pc I was logged onto

I have filled out the account recovery form and they asked for additional info but didn’t state where to send the information as the form dosent give options to do so. I have all the information to prove the account is mine I have the email receipt of…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-06T23:39:05.9366667+00:00
John T 0 Reputation points
commented 2026-11-07T14:26:02.1833333+00:00
EmilyS726 278.4K Reputation points Independent Advisor
0 answers

l_806 Ƽ8 31Ƽ11 How Do I Contact an PC MATIC DeSK Customer Service Phone Number Recovery Needed?

Need assistance with PC Matic? Explore customer service options for resolving antivirus errors, download issues, account access problems, license activation, and software updates.

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

433 questions
asked 2026-11-07T14:23:54.2+00:00
Jgf Hfr 0 Reputation points
2 answers

Microsoft Entra ID – MFA Lockout – Lost Authenticator Device – Admin Recovery Needed

Hello Microsoft Support Team, I am the owner of a small Italian consulting company and I need assistance recovering access to our Microsoft Entra ID tenant. The problem: My business account is protected by Microsoft Authenticator. The authenticator was…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T13:45:03.66+00:00
Paolo Pusceddu 0 Reputation points
edited a comment 2026-11-07T14:23:49.9133333+00:00
Daniel-Vo 7,980 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Add Billing Address

Why am I unable to add billing address to my microsoft account? It repeatedly says "its not you, its us". Can you help please. thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-18T19:22:02.9366667+00:00
Ankur Mutreja 0 Reputation points
commented 2026-11-07T14:23:21.2066667+00:00
M V 0 Reputation points
2 answers

After update, hp laptop crashed. Can’t connect to internet,, can’t repair using dism . help Me please!

I’ve spent 2 days troubleshooting with ChatGPT and still can’t get windows to work. Can’t get in safe mode. Can’t boot from external copy. Can’t connect to internet. Can’t do auto repair. I’ve removed the last update, that didn’t fix it. I can’t tell…

Windows for home | Windows 11 | Windows update
asked 2026-11-05T16:08:09.2+00:00
allison2470 0 Reputation points
commented 2026-11-07T14:23:16.39+00:00
DaveM121 946.3K Reputation points Independent Advisor
2 answers

Microsoft To Do sharing broken between personal accounts

Hi, Problem: others can’t join new To Do lists I share. Error: “Can’t join list. Lists can only be shared between personal accounts, or between work or school accounts in the same organization.” All accounts involved are personal Microsoft accounts. What…

Microsoft 365 and Office | Microsoft To Do | For home
asked 2026-11-01T13:12:03.15+00:00
Peter 10 Reputation points
commented 2026-11-07T14:20:27.9466667+00:00
Gerald 1 Reputation point
2 answers

how can i fix this

When sending emails to anyone with hot mail the email bounces back as undeliverable. I have tried 21 different email addresses.

Outlook | Web | Outlook.com | Email
asked 2026-11-07T12:59:31.5033333+00:00
Ron Zold 0 Reputation points
answered 2026-11-07T14:16:16.4466667+00:00
EmilyS726 278.4K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Atraso no Bônus de 1.000 pontos de quebra-cabeça

Olá Equipe da Microsoft Completei as pesquisas diárias de hoje (120/120 pontos) para fechar o quebra-cabeça, mas os 1.000 pontos de bônus ainda não entraram no meu saldo. Vocês podem me ajudar? Pois preciso desses pontos hoje!

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,685 questions
asked 2026-11-07T13:12:36.13+00:00
Davy Guimarães 0 Reputation points
accepted 2026-11-07T14:13:41.48+00:00
Davy Guimarães 0 Reputation points
3 answers

Problem with bluetooth mouse

My Trust bluetooth mouse isn't connecting with my laptop. I tried almost everything. The red light beneath the mouse buttons keeps flickering, but it should be green. My bluetooth is on and I have the newest of the newest updates. It can't connect! What…

Windows for home | Other | Devices and drivers
asked 2026-11-07T08:56:47.26+00:00
sgg 0 Reputation points
edited a comment 2026-11-07T14:10:17.0033333+00:00
sgg 0 Reputation points
1 answer One of the answers was accepted by the question author.

Edge Taskbar icons for different profiles suddenly no longer work right

I've had Edge icons pinned to my taskbar for many years to open different Edge profiles, and the windows they open have always been associated with the icons I used to open them. Today, I woke up to find that when I click on one of the pinned icons to…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-31T16:59:06.8233333+00:00
Vikas Sagi 35 Reputation points
edited a comment 2026-11-07T14:09:32.3533333+00:00
Mathew Nichols 0 Reputation points
0 answers

OUTLOOK WONT CHANGE TO NEW EMAIL ADDRESS

I'm trying to update from a blueyonder.co.uk ref to an outlook.com address and it's saying it's already in use, which is correct as I have just changed it to outlook.com. Anyone got any ideas on how to get it to recognise my new address.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-07T14:08:49.5933333+00:00
Gillian Clark 0 Reputation points
1 answer

Microsoft Account Doesn't Exist, Can't Log In Despite Having Access To It Just This Morning

I recently reinstalled my OS for my PC since I had a hacking problem just a few days ago. I was still able to log into my Microsoft account just this morning before I reinstalled my OS and wiped everything from my PC. I've purchased Minecraft there just…

Windows for home | Other | Gaming
asked 2026-11-07T14:07:08.2066667+00:00
Abrin Diaz 0 Reputation points
answered 2026-11-07T14:07:25.91+00:00

AI answer

1 answer

Your message to [Moderator note: Personally Identifiable Information removed]@hotmail.com couldn't be delivered. We do not know why this has happened all of a sudden.

WE are a chiropractic office that sends reminders of up-coming appointments to our patients. It seems that those sent on Thursday, November 5 at 2;30 p.m. EST did not go through. We have not had this problem before and do not know how to fix it. We need…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-07T13:47:41.6766667+00:00
Dr. Dan Vitale 0 Reputation points
answered 2026-11-07T14:07:24.22+00:00
Aetherin 3,680 Reputation points Independent Advisor
1 answer

I am not able to install Microsoft 365, after purchasing and clicking the setup file

I have tried repeated times, including turning off my antivirus software. When I clean on the setup file, it starts to download the program, and runs for 5-10 minutes, but then stops and give an error code, such as 0-2031 (17004)

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-07T14:06:31.41+00:00
Michael Murray 0 Reputation points
answered 2026-11-07T14:06:49.28+00:00

AI answer

2 answers

What happens to files saved to Communities in Teams personal?

What happens to files saved to Communities in Teams personal after December 2026?

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-11-07T09:24:33.65+00:00
C 0 Reputation points
answered 2026-11-07T14:05:26.48+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
2 answers

E-SIGNATURE

How do I e-sign my document? I need to send a signed document

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-16T22:05:57.5966667+00:00
Yesenia Sosa 0 Reputation points
answered 2026-11-07T14:05:05.6333333+00:00
Denis Brodlin 0 Reputation points