Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
15,594 questions with Microsoft Security | Microsoft Authenticator tags
1 answer
How to delete devices I'm logged in. Or hackers have.....I
Where is the tool to see who is logged in on my account? Thanks!
Microsoft Security | Microsoft Authenticator
asked
2026-10-09T16:12:46.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 43%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC8%3C/text%3E%3C/svg%3E)
ChrisTSiempre-8937
0
Reputation points
edited the question
2026-10-09T16:54:21.97+00:00
Erland Sommarskog
137.9K
Reputation points MVP
Volunteer Moderator
0 answers
Microsoft verification isn't recognising my new phone number
I'm trying to log in to the photos app to save my photos to my PC from my android phone but keep getting asked to verify my details, which I have, yet the code I'm being sent must be going to an old phone number I had years ago which is preventing me…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-09T15:54:27.7533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 64%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
dennis ward
0
Reputation points
0 answers
Personal email removed from Microsoft Authenticator, How to add it back on
Hello, I need assistance recovering access to my Outlook email account. I have two-step verification enabled, but I no longer have access to either of my verification methods. My account was removed from Microsoft Authenticator, and the phone number…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-09T15:08:31.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 75%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Chelsea Cornell
0
Reputation points
asked
2026-10-09T15:08:31.81+00:00
Chelsea Cornell
0
Reputation points
1 answer
Microsoft Authenticator log in loop
I just changed phones. I am attempting to log into MSTeams. I am being asked to Authenticate in Microsoft Authenticator. Microsoft Authenticator opens with a number telling me to then input this number into Microsoft Authenticator..... How does it not…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-09T14:50:19.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 33%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jonathan McConnell
0
Reputation points
answered
2026-10-09T14:50:35.5066667+00:00
AI answer
0 answers
Azure: The sign-in stops at the MFA step
Hello, I changed my phone and can no longer sign in to the Azure portal or the Microsoft Entra admin center. The sign-in stops at the MFA step: the page shows the number to approve, but no request reaches the Microsoft Authenticator app, and the app…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-09T09:51:30.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 9%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAF%3C/text%3E%3C/svg%3E)
Antonino Faranda
0
Reputation points
asked
2026-10-09T09:51:30.52+00:00
Antonino Faranda
0
Reputation points
1 answer
Azure has blocked myphone number for SMS verification due to a “bad reputation” flag
I try to login via SMS because my phone was reset and now I am getting: Error 399287 means Azure has blocked your phone number for SMS verification due to a “bad reputation” flag. How to let the flag be removed?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2025-10-09T10:28:05.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 47%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Bob Louwe
5
Reputation points
commented
2026-10-09T07:41:00.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 62%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPN%3C/text%3E%3C/svg%3E)
Pat Ng (cw)
0
Reputation points
1 answer
Authenticator app
My authenticator app is not setting a pop notification to verify . I had deleted the app , now I have reinstalled it it no longer works
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-09T05:57:34.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUX%3C/text%3E%3C/svg%3E)
Usathandwa Xalisa
0
Reputation points
answered
2026-10-09T05:57:53.3466667+00:00
AI answer
1 answer
one-time verification code (MFA) was sent to all staff frequently
We have noticed that a one-time verification code (MFA) was sent to all staff users unexpectedly without user requested it. if this is related to a Microsoft-side change or service issue? Also, could this behavior be associated with the rollout,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 5%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
0 answers
unable to change password for netextender
I am having trouble resetting my password- I used the authenticator app - got a code - changed my password- but netextender does not recognize the new password
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T23:27:00.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 53%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maryann Rodriguez
0
Reputation points
asked
2026-10-08T23:27:00.5+00:00
Maryann Rodriguez
0
Reputation points
0 answers
Locked out from my azure account as only admin
I cannot log into my azure account at all and I am the only admin. Facts: the "Approve Request on my Microsoft Authenticator App" option does nothing. no request arrives at my MS Authenticator app. the "Enter Code" option does…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 12%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
0 answers
On-line help is not helpful when..
You are unable to log into your account, and the first thing on line help wants you to do is log in!! MS Authenticator wants a code stuck in a loop
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T17:31:18.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 95%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roger Mayhew
0
Reputation points
asked
2026-10-08T17:31:18.3833333+00:00
Roger Mayhew
0
Reputation points
0 answers
Need an ATO (Account Takeover Investigation) Ticket submitted or addressed by an enginneer
All I have been trying to do is get my OneDrive back from someone who hacked it. There has been no response from Microsoft and I have submitted the approval form. I need to be able to connect with someone or takes screenshots so my identity is not hacked…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T13:42:49.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 12%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Martin Kennedy Carter
0
Reputation points
asked
2026-10-08T13:42:49.8+00:00
Martin Kennedy Carter
0
Reputation points
2 answers
Microsoft Authenticator stuck in sign-in loop — app asks me to log in, but login requires the authenticator I can’t access
I’m having an issue with Microsoft Authenticator and I’m completely stuck in a sign-in loop. The app still shows my accounts, but there’s a red error saying I need to sign in again. When I try to sign in with my password, Microsoft asks me to verify the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-05-14T23:56:31.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 99%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Meera Kumar
5
Reputation points
commented
2026-10-08T10:46:36.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 49%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
James Melton
0
Reputation points
0 answers
I can't restore Ms authenticator backup
I use MS Authentificator for a several years, attached bunch of accounts to it, and always had backup with synchronization to my personal MS account. I already restored data from this synchronized backups several time, last time about a year ago and all…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-05T16:39:59.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 40%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYP%3C/text%3E%3C/svg%3E)
Yauheni Patotski
0
Reputation points
commented
2026-10-08T05:32:19.7433333+00:00
Yauheni Patotski
0
Reputation points
1 answer
Microsoft Authenticator Code Not working
Hi there, Im not sure if anyone can help me with this. I am using authenticator code for my personal account. I have 2 at the moment. One email is working and another one is not. I have tried suggestions and recommendations (restoring the phone,…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T03:35:44.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 70%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lutfi
0
Reputation points
answered
2026-10-08T03:35:59.48+00:00
AI answer
1 answer
I lost my device and I have lost access to my authenticator. Help!
I need access to my authenticator for work - I work for a health district. I don't know how to recover this as I have lost my old device and when I log in and it states my account isn't verified, please verify, and to choose the number on the…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T01:52:16.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 80%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jazmin Wills
0
Reputation points
answered
2026-10-08T03:14:46.3666667+00:00
EmilyS_726
30,455
Reputation points
Volunteer Moderator
1 answer
My Authenticator don't match with the login options in the azure portal
I used to use Azure a few months ago, but now when I try to log in, the options provided don't match what I see in my Authenticator app. It gives me two options: selecting the number shown on the screen or entering a 6-digit code. However, the prompt for…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-08T00:35:33.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 14.000000000000002%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bruno Tomassone
0
Reputation points
edited the question
2026-10-08T00:36:26.2066667+00:00
Bruno Tomassone
0
Reputation points
0 answers
Microsoft Software KSP — authoritative semantics of NCRYPT_KEY_ACCESS_POLICY_PROPERTY
I am looking for an authoritative clarification of the behavior and support scope of NCRYPT_KEY_ACCESS_POLICY_PROPERTY when used with the Microsoft Software Key Storage Provider through CNG/NCrypt. The property is present in the Windows SDK headers, but…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-07T22:27:06.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 25%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Primael Bruant
0
Reputation points
asked
2026-10-07T22:27:06.9333333+00:00
Primael Bruant
0
Reputation points
0 answers
User cannot authenticate connecting to Azure portal using bash terminal on MacOS.
Azure prompts to approve sign-in request on the Authenticator app, but no push notice appears on the phone. It's a new phone, but the Authenticator app works for Office 365 and other apps not running through Azure. The sign-in logs show…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-07T19:37:23.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 93%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
Kevin Wells-McDonnell
0
Reputation points
1 answer
Microsoft Authenticator Code Issue
Now it is working. No problem. I wasn't being able to sign in to Microsoft account.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,594 questions
asked
2026-10-07T14:53:58.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited the question
2026-10-07T15:47:05.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
96,480
Reputation points
Volunteer Moderator