4,432 questions
4,432 questions with Windows for home | Other | Gaming tags
2 answers
How do I fix this issue that I've had for the past 5 days.
Hello, I've been recently trying to purchase Minecraft Marketplace pass and/or the Minecraft realms subscription. Upon trying to purchase Marketplace pass, every single time I press on buy it takes me to the confirmation page. If I use my credit card,…
Windows for home | Other | Gaming
asked
2026-10-16T17:31:21.2333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 17%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAV%3C/text%3E%3C/svg%3E)
Andrei Valentin
0
Reputation points
commented
2026-10-17T13:42:07.3333333+00:00
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Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
unable to find my minecraft purchase
i had submitted a ticket earlier on about account migration but upon further thought, i recall migrating my account as i was able to play in 2024. i recall being able to play minecraft on my pc in 2024 so i think i was able to migrate it. to give a bit…
Windows for home | Other | Gaming
4,432 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 74%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
1 answer
Please help with account recovery- almost a year of being locked out
I would like to start of saying that I have had a Microsoft account linked to my Xbox since approximately 2014. In November of 2025 I turned on my Xbox and was prompted to login. I inputted the incorrect password and was then locked out of my Xbox…
Windows for home | Other | Gaming
4,432 questions
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1 answer
Xbox 360 profile download fails with 8015190A after deleting profile – connection test passes
Hi, my Xbox 360 (original model, 2009) was signing in to Xbox Live normally, then suddenly stopped working. To fix it I deleted my profile from the console and tried to download it again, but the download always fails at the authentication step with…
Windows for home | Other | Gaming
4,432 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 52%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
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3 answers
Graphics card crash whenever i play roblox
So for the last few months I've been having an issue that whenever i open up roblox, after few minutes of playing the graphics card (i think) crashes. It only happens when i try to play roblox, I play multiple other games that are much harder on graphics…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-15T22:09:08.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 54%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
aldin jahić
0
Reputation points
commented
2026-10-17T08:18:27.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 72%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
2 answers
My daughter can't join her worlds
my daughter can't join into any of her private worlds it keeps giving a code: guardian
Windows for home | Other | Gaming
4,432 questions
asked
2026-08-03T14:40:49.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 10%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Tina Rossi
0
Reputation points
commented
2026-10-17T07:40:56.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 65%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
HLAMI14 Manzini
0
Reputation points
2 answers
Microsoft solitare and minesweeper won't sign in to Xbox.
10/14/2026. Can't sign in to Microsoft Solitaire or Minesweeper. Tried all day, restarted the computer, and tried the repair option in Settings. Nothing worked. Does anybody know what is going on?
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-14T20:14:48.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Bradley Buzan
5
Reputation points
commented
2026-10-17T00:49:52.67+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to Access My Xbox Fortnite Account to Link It to PS5
Hello Microsoft Support, I am trying to access my old Fortnite account from my Xbox One so I can link it to my PlayStation 5 and keep my existing Fortnite skins and progress. When I go to the Epic Games website and select the Xbox sign-in option, it asks…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-16T22:21:38.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 65%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0
Reputation points
answered
2026-10-16T22:21:54.79+00:00
AI answer
1 answer
Microsoft credit
I had an Xbox gift card and redeemed it to Microsoft so I could buy my daughter Robux but I am having problems with this.
Windows for home | Other | Gaming
4,432 questions
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2 answers
Minecraft multiplayer still disabled after allowing all xbox privacy settings
My minecraft button is greyed out on pc, even though my dad changed and saved all my xbox privacy settings to "allow" I've restarted my pc, but multiplayer is still disabled. could this be a syncing delay or another account restriction?
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-14T19:14:32.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 28.000000000000004%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Jojo Tra My
0
Reputation points
commented
2026-10-16T07:55:26.67+00:00
Hendrix-V
20,225
Reputation points Microsoft External Staff
Moderator
1 answer
Xbox Permanent Suspension — Appeal Denied, No Details Available. Is Further Review Possible
Hello Microsoft Community, I am looking for guidance regarding a permanent suspension of my Xbox account. My account received a Permanent Suspension on September 19, 2025. I submitted an appeal through Xbox Enforcement, but the appeal was denied. The…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-15T09:24:34.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 68%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Arut Gevorgyan
0
Reputation points
answered
2026-10-16T06:47:44.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,620
Reputation points Microsoft External Staff
Moderator
3 answers
How to fix minecraft login issue
why is it every time i try to sign into minecraft with my microsoft account i get teleported back to the same page
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-08T19:43:55.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 96%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sophie Wang
0
Reputation points
answered
2026-10-16T06:03:43.9866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 3%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Rashmi Thirumalachar
0
Reputation points
4 answers
HOW TO LINK MY MICROSOFT ACCOUNT TO THE PLAYSTATION 5?
HOW TO LINK MY MICROSOFT ACCOUNT TO THE PLAYSTATION 5?
Windows for home | Other | Gaming
4,432 questions
asked
2026-07-16T10:19:42.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
commented
2026-10-15T22:46:00.56+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 99%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tiago Pires
0
Reputation points
2 answers
My account was changed
Hello Microsoft, my Minecraft account is XFauxX, but when I hopped on to play, I was on a different account with a different username and skin. Either I got hacked, or I accidentally changed my account, even though I was asleep when it happened. Can you…
Windows for home | Other | Gaming
4,432 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 69%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
0 answers
Asunto: Error en las estadísticas del Spider Solitaire clásico de Windows 7
Utilizo el Spider Solitaire clásico incluido en Windows 7 y he detectado un error en el registro de las estadísticas. Cuando cierro la aplicación durante una partida, en ocasiones el juego se cierra sin preguntar si deseo guardar la partida. En esos…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-15T16:42:25.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 19%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
mariano casa
0
Reputation points
asked
2026-10-15T16:42:25.18+00:00
mariano casa
0
Reputation points
1 answer
I can't log in to my Minecraft account.
I have a issue regarding my Minecraft account. I have purchased the game about 2 years ago, from the official Minecraft website in Türkiye. I played for a very long time on my Windows desktop. Just a few days ago, I moved to Bulgaria for college, and…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-09T23:48:28.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Arda Gunen
0
Reputation points
commented
2026-10-15T14:00:55.3833333+00:00
Carl-L
23,620
Reputation points Microsoft External Staff
Moderator
2 answers
Why am I still getting charged for minecraft realms
I have tried several times to cancel my subscription. I canceled it on the consoles I played on and continued getting charged. Then I canceled several months ago online too and thought it was over. However, just the other day I was charged again. It says…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-15T13:13:48.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 2%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJY%3C/text%3E%3C/svg%3E)
Jack Yingst
0
Reputation points
answered
2026-10-15T13:20:12.6266667+00:00
Baraniwala Chamali Lalanthi Liyanage
450
Reputation points
3 answers
Carregamento de dados do usuário
A imagem anexada demonstra que os dados do usuário ficam sincronizando infinitamente; e não me deixa jogar já desliguei a Internet e deixa entrar normal Porém não posso jogar meus mundos pois ele diz que os pacotes não foram instalados e o marketplace…
Windows for home | Other | Gaming
4,432 questions
asked
2026-10-06T00:52:53.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 37%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Julia Pedroso
0
Reputation points
commented
2026-10-15T09:22:41.4866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
28,700
Reputation points Microsoft External Staff
Moderator
3 answers
One of the answers was accepted by the question author.
Xbox Series X won't work with HDR in 1440p
Wassup, How you doing? I went to Xbox support 1st, but there's just an AI that was of no help, so I am attempting a last hail mary since the Xbox Community was deleted or hasn't been transferred yet for some reason It seems that Xbox defaults itself…
Windows for home | Other | Gaming
4,432 questions
asked
2025-11-04T06:29:56.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Cohner Lee Benton
40
Reputation points
answered
2026-10-14T20:17:18.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 60%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUC%3C/text%3E%3C/svg%3E)
Łukasz Chrzanowski
0
Reputation points
1 answer
Urgent: I cannot access the Microsoft account containing my Minecraft purchase
Hello Microsoft Support, I need help recovering the Microsoft account that owns my purchase of Minecraft: Java & Bedrock Edition for PC. I have the original Microsoft purchase receipt, but I can no longer access the account that contains the…
Windows for home | Other | Gaming
4,432 questions
asked
2026-09-21T17:14:01.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 45%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rami Saraiji
10
Reputation points
commented
2026-10-14T20:02:27.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 16%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jackson Chase
0
Reputation points