495,745 questions with Microsoft 365 and Office-related tags

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Product Key Activation

My product key activation was not finalised due to failed billing card details registration

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-10-03T09:58:16.94+00:00
Gbenga Falodun 0 Reputation points
answered 2026-10-03T09:58:29.1266667+00:00

AI answer

1 answer

Troubleshoot issues with Microsoft SharePoint Foundation. sprred sheet not open so please help to reopen this my link

Sorry, something went wrong Item does not exist. It may have been deleted by another user. Technical Details Troubleshoot issues with Microsoft SharePoint Foundation. Correlation ID: [Moderator note: personal identifiable Information removed] Date and…

Microsoft 365 and Office | SharePoint | For business | Windows
asked 2026-10-03T09:05:19.6033333+00:00
edited an answer 2026-10-03T09:58:21.8566667+00:00
Roebe Ta 1,545 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Microsoft office home and student deactivate from 1st october 2026 ..sign in error occured.

after sing in attempt..same error found Correlation Id: 3c2205dd-faa9-4525-bc22-3d97b0a3bdc5 Timestamp: 2026-10-03T05:52:09.000Z DPTI: dfbf37e091fe9a696e789de646a86e87f9e6818653a773231d1395e4e70eefb6 Message: An unexpected error occurred. Tag: 7q6ca…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-03T06:24:15.74+00:00
Jitendra Mapari 20 Reputation points
commented 2026-10-03T09:56:39.6633333+00:00
Jitendra Mapari 20 Reputation points
1 answer

Unable to change birthdate on under 13 account (Family organizer email unknown)

I'm currently 16 years old. I have a microsoft account that I made a few years back which I recently used to buy Minecraft, but I can't enable multiplayer play on that account since it's below 13 (I put its birthdate as 14 Oct 2013 for some reason that…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

311 questions
asked 2026-10-03T09:54:52.64+00:00
Savio Moras 0 Reputation points
answered 2026-10-03T09:55:08.07+00:00

AI answer

1 answer

Urgent Request for Refund or Activation of AI Humanizer Subscription

Dear Microsoft Support Team, My name is Baba-ali Sallau Saidu. I made a subcrition for AI Humanizer on Tuesday, September 29, 2026, at 6:21 PM, using my Verve card ending with 4487. I was charged NGN 5,199.00, and the money was deducted from my Jaiz Bank…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-03T08:51:06.3633333+00:00
saidu sallau baba-ali 0 Reputation points
answered 2026-10-03T09:48:23.3666667+00:00
SD - IA 180.3K Reputation points Independent Advisor
3 answers

Issue with word 365 alignment and scroll bar.

my word 365 zoom is set to 190, but when I open the word it does not show the below vertical/scroll bar, have to zoom out and then zoom in to get the proper view, left side blank margin is shown more.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-02T07:38:27.41+00:00
Vishal Mahajan 0 Reputation points
commented 2026-10-03T09:44:31+00:00
Vikki-T 11,245 Reputation points Microsoft External Staff Moderator
2 answers

How do i fix my WORD

How do I fix my Microsoft Word when this is what i get

Microsoft 365 and Office | Word | For education | Other
asked 2026-10-03T09:33:46.4066667+00:00
Anaya Anwaar 0 Reputation points
edited an answer 2026-10-03T09:44:19.1033333+00:00
Jayden-P 3,130 Reputation points Independent Advisor
4 answers

M365 Copilot Agent Suddenly Stopped Retrieving Documents from SharePoint Knowledge Source

Hi Team, I have built an M365 Copilot Agent with a premium license. The agent uses a SharePoint document library as its knowledge source, which contains approximately 192,000 documents/items. The agent was created in January 2026 and had been working as…

Microsoft 365 and Office | SharePoint | Development
asked 2026-09-22T13:07:03.71+00:00
Garapati Vinay 0 Reputation points
edited a comment 2026-10-03T09:39:22.2166667+00:00
Jayden-P 3,130 Reputation points Independent Advisor
2 answers

compare names in two different columns

compare names in two different columns in excel worksheet

Microsoft 365 and Office | Excel | Other | Other
asked 2026-10-02T17:51:16.19+00:00
christopher ritzau 20 Reputation points
commented 2026-10-03T09:35:45.53+00:00
christopher ritzau 20 Reputation points
2 answers One of the answers was accepted by the question author.

If names are in Column A and Column B, put this in C2

If names are in Column A and Column B, put this in C2

Microsoft 365 and Office | Excel | Other | Other
asked 2026-10-02T17:10:39.33+00:00
christopher ritzau 20 Reputation points
accepted 2026-10-03T09:35:24.59+00:00
christopher ritzau 20 Reputation points
2 answers One of the answers was accepted by the question author.

count highlighted fields

count how many rows in column A are highlighted in yellow

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-02T18:37:36.5466667+00:00
christopher ritzau 20 Reputation points
answered 2026-10-03T09:35:11.4233333+00:00
christopher ritzau 20 Reputation points
1 answer

Uninstalled MS Office

Hi Microsoft Team. I accidentally uninstalled my MS Office in my laptop. I bought the product 2 years ago so I don't have the prod license key. I tried to log-in to my account, which was linked to my Yahoo. However, the product key does not appear to the…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-03T06:40:10.92+00:00
nico carlos 0 Reputation points
commented 2026-10-03T09:29:58.91+00:00
DaveM121 936.3K Reputation points Independent Advisor
2 answers

How can I check my subscription details

I want to check my subscription details as I have changed login details and bank details and my laptop.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-04-29T01:32:38.8966667+00:00
George Munro 15 Reputation points
commented 2026-10-03T09:28:25.3633333+00:00
Terence Baker 0 Reputation points
0 answers

How to change other payment method of OneDrive from VietNam.

Hello, currently my Microsoft payment method is Visa, and i can't change to our local bank transfer nor mobile wallet. I want to renew my subcription but can not due to the issue. Before, i supcripted succesfully once by bank transfer and mobile…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-03T09:22:56.79+00:00
Jun Wang 0 Reputation points
2 answers

How to return my funds

Good afternoon, I tried the Microsoft 365 Copilot trial for 3 days but I couldn't use it, yesterday I had a fund of IDR 150,000, and bought a monthly Microsoft item without my knowledge. I didn't and haven't used Microsoft services so please return my…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-03T08:43:09.25+00:00
Gol d Wir 0 Reputation points
answered 2026-10-03T09:19:55.0933333+00:00
DaveM121 936.3K Reputation points Independent Advisor
1 answer

Am not able to see my previously stored excel sheets

Am not able to see my previously stored excel sheets . I had created my microsoft account but now am not able to see my documents . pls get back to me <moderator: PII removed>@gmail.com Phone no: <moderator: PII removed>

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-03T08:13:36.4133333+00:00
manish vyas 0 Reputation points
edited the question 2026-10-03T08:36:04.5533333+00:00
Erland Sommarskog 137.6K Reputation points MVP Volunteer Moderator
1 answer

how to recover product

i forget my product ket, how can i recover it for using microsoft office 2021

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-03T08:02:07.8533333+00:00
Aniket thakur 0 Reputation points
answered 2026-10-03T08:34:09.8266667+00:00
DaveM121 936.3K Reputation points Independent Advisor
1 answer

Microsoft 365 and Office | Subscription, account, billing | For home | Windows Windows for home | Windows

I changed the email and security info on my Microsoft account (Minecraft Java Edition is linked to it). I signed out by accident and now I can't remember the new email address I set. I added a backup email and I still have access to it. When I try to…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-03T08:16:13.6566667+00:00
luurrvf s 0 Reputation points
answered 2026-10-03T08:16:29.8433333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

How can I have my Spanish VAT number added to my invoice for MS365?

How can I have my Spanish VAT (IVA) number added to my invoice for MS365? I have a valid VAT no. Who do I need to contact, I'm going round in circles here - any ideas?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-03T07:30:07.0233333+00:00
Caroline Lewis 0 Reputation points
accepted 2026-10-03T08:03:58.2133333+00:00
Caroline Lewis 0 Reputation points
3 answers

How can I take back the Administrative Control over MS Family Group?

The account only now has my child's name and Date of Birth so I no longer have control of it. They might have accidently changed something, but it was all good until today when I found out about it. The Admin is still under my name but whenever I log in,…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

311 questions
asked 2026-10-03T07:11:50.92+00:00
An 0 Reputation points
answered 2026-10-03T08:03:19.19+00:00
DYARI BARHAM 37,681 Reputation points Independent Advisor