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2 answers One of the answers was accepted by the question author.

I am experiencing an issue with the Transcribe feature in Microsoft Word.

I am experiencing an issue with the Transcribe feature in Microsoft Word. When I navigate to Home > Dictate > Transcribe and click the Upload audio button, nothing happens. The button appears to be unresponsive, and no file selection window…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-11T06:39:57.07+00:00
Matthijs Halff 0 Reputation points
edited an answer 2026-11-11T08:58:09.0866667+00:00
DaveM121 (2) 17,880 Reputation points Volunteer Moderator
0 answers

i want to update my DOB

Hello Microsoft Support, I am 18 years old or above, but my Microsoft account is registered as a child account because an incorrect date of birth was entered by my family organizer. I have access to my Microsoft account, but I do not have access to the…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-11T08:52:19.39+00:00
Sanjana Mohanta 0 Reputation points
edited the question 2026-11-11T08:56:58.05+00:00
Sanjana Mohanta 0 Reputation points
0 answers

Engage Center API returns HTTP 403 – Personal Microsoft Account Cannot Access Support for Business Workspace

Hello Microsoft Support Team, I am unable to access Microsoft Credentials Support through Microsoft Engage Center. I successfully authenticate using my personal Microsoft account and can select the Support for Business (SFB) workspace. However, the…

System Center Service Manager
asked 2026-11-11T08:56:17.9533333+00:00
Rahim Zulfiqar Ali 0 Reputation points MVP
1 answer

How to fix Copilot in MS Word - Copilot telling me it cant see the text in the document

Following the recent update, not sure if related, MS Word Copilot is no longer able to see the content in the open document. Its advice has been to restart and try again. Having done this a few times without success. This is the message I receive in the…

Microsoft Copilot | Other
asked 2026-11-10T11:57:03.4033333+00:00
Janice Abbs 0 Reputation points
commented 2026-11-11T08:53:43.07+00:00
Janice Abbs 0 Reputation points
1 answer

URGENT – Microsoft 365 Education A1 – Sole Global Administrator Locked Out Due to SMS MFA Failure – Need Official Tenant Recovery Route

Hello Microsoft Support Community, I am the sole Global Administrator of a self-created Microsoft 365 Education tenant with a free Office 365 A1 subscription. I am currently locked out of my tenant because Microsoft requires SMS verification during…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-11T08:45:37.64+00:00
Duong Hoang 0 Reputation points
answered 2026-11-11T08:52:08.5366667+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
0 answers

MSUP - API Print

Hi, I'm configuring a print service that will print using API connection to MSUP, I have successfully printed by configuring API connection with Microsoft Gaph, but I know that in order to print it is required to validate the user connection by…

Microsoft Security | Microsoft Graph
asked 2026-11-11T08:52:02.8266667+00:00
Emanuele De Lauzieres 0 Reputation points
2 answers

unable to cancel free trail as it seems to be connected with both consumer and business accounts

unable to cancel free trail as it seems to be connected with both consumer and business accounts

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T06:21:52.6866667+00:00
Wayne Phillips 0 Reputation points
edited a comment 2026-11-11T08:50:57.74+00:00
Daniel-Vo 8,170 Reputation points Microsoft External Staff Moderator
0 answers

Elérhetetlen előfizetés Azure-ban

Korábbi MAPS előfizetéssel használt Azure fiók átalakításra került használatalapú előfizetésre, azonban azóta nem férünk hozzá az erőforrásokhoz, nem tudjuk megszűntetni sem. Havi szinten küldik a számlát. Hogyan lehet ezt a problémát megoldani? Az Azure…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,175 questions
asked 2026-11-11T08:42:51.1766667+00:00
MM Max Kft 0 Reputation points
edited the question 2026-11-11T08:47:35.6966667+00:00
Nam-D 4,760 Reputation points Microsoft External Staff Moderator
1 answer

Xbox Wireless Controller: XboxComposite remains present but HID/XInput child device disappears after disconnect — reboot required

I'm experiencing a long-standing issue with official Microsoft Xbox Wireless Controllers connected through the official Xbox Wireless Adapter for Windows. I previously reported this issue through Windows Feedback Hub, but it remains unresolved across…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-05T20:53:49.5466667+00:00
Michele Bianchetti 0 Reputation points
commented 2026-11-11T08:47:22.96+00:00
Ehsan ullah 0 Reputation points
10 answers One of the answers was accepted by the question author.

Incoming emails being blocked due to lack of SPF/DKIM/DMARC records on my @outlook.com account

Is there a way yet to get @outlook.com email addresses to have proper DMARC auth records because in the past you could still receive emails without a problem, you just had to warn people your emails might end up in spam. Now people sending me emails are…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-06T06:19:00.9833333+00:00
Rodney Graham 50 Reputation points
commented 2026-11-11T08:44:44.1033333+00:00
Kath Daly 10 Reputation points
2 answers

Excel isses

Unable to open excel despite asking for repair now.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-11T08:10:28.2833333+00:00
Sasidhar Ravinuthala 0 Reputation points
answered 2026-11-11T08:43:39.8633333+00:00
DaveM121 947.5K Reputation points Independent Advisor
1 answer

Front Door WAF policy: How to get logs when "Block by ASN"

I've created a "Front Door WAF policy" which blocks requests by ASN. I can see in the logs, that requests are blocked. Because I want to assess, whether the blocks are correct, I need to see the actual ASN of the blocked requests. So my…

Azure Front Door
Azure Front Door

An Azure service that provides a cloud content delivery network with threat protection.

1,247 questions
asked 2026-11-11T08:36:12.5466667+00:00
Matthias Müller 0 Reputation points
answered 2026-11-11T08:42:32.6666667+00:00

AI answer

2 answers

OneNote sync fails due to persistent account sign-in hangs (Error Code: 657rx)

I am experiencing a persistent sign-in and synchronization issue with my Microsoft account, which is preventing OneNote from syncing my latest content

Microsoft 365 and Office | OneNote | For education | Windows
asked 2026-11-10T18:31:52.1966667+00:00
Eddy 0 Reputation points
commented 2026-11-11T08:42:01.7666667+00:00
Jayden-P 4,305 Reputation points Independent Advisor
1 answer

Az 140 certificate unable to renew

Hi team, I am unable to renew my az 140 certificate, I don't find any option and tried assessment test also but unable to renew it. Could you please extend my certificate renewal?

Community Center | Not monitored
asked 2025-10-31T09:06:17.23+00:00
Mohammad Akmal Shaikh 0 Reputation points
commented 2026-11-11T08:40:41.1433333+00:00
Julian Sharp 47,981 Reputation points
1 answer One of the answers was accepted by the question author.

Class Administrator

A former colleague was a registered Class Administrator using a personal standalone Outlook account to generate Microsoft Learn student achievement codes and tracking URLs via the Courseware Title Plan. I need to transfer this Class Administrator role…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T05:37:19.77+00:00
Mecer Inter-Ed 0 Reputation points
accepted 2026-11-11T08:40:08.63+00:00
Mecer Inter-Ed 0 Reputation points
2 answers

individual emails won't open when i click on them

I can see emails in the inbox but when I try to open them they don't open unless I double click and open a new windwo

Outlook | Web | Outlook.com | Email
asked 2026-11-06T20:08:01.4766667+00:00
Christina Goodridge 0 Reputation points
commented 2026-11-11T08:40:00.7466667+00:00
Hornblower409 18,970 Reputation points
2 answers One of the answers was accepted by the question author.

How do I get back my Outlook 365 Business Standard email sending privileges?

HERE"S WHAT CAME IN ON REJECTED MESSAGES (my own message follows the cut and pasted rejected messages) --A high-severity alert has been triggered ⚠ User restricted from sending email Severity: ● High Time: 10/28/2026 5:30:00 PM (UTC) Here's what…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-30T19:13:32.0833333+00:00
Charles Chambers 20 Reputation points
recommended 2026-11-11T08:39:56.4566667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

My headset audio works but my microphone does not, while having my teams calls Fix?

My headset audio works but my microphone does not, while having my teams calls? what shall i do to fix the mic?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-11-05T16:45:59.9866667+00:00
De Azevedo, Carlos {PEP} 0 Reputation points
commented 2026-11-11T08:38:49.3166667+00:00
Ehsan ullah 0 Reputation points
1 answer

Hacked Microsoft account: attacker replaced primary alias and removed my email and phone, recovery form rejects me, need escalation

My personal Microsoft account was hacked. The attacker changed the account's primary alias to their own address, removed my original email and my phone number, and I can no longer sign in. Microsoft sent three security notices to my original email, which…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T08:37:49.23+00:00
he meh 0 Reputation points
answered 2026-11-11T08:38:44.1833333+00:00

AI answer

1 answer

Regarding certification support

can someone help me to reach certification support team look like engement hub is not allowing to create support ticket for personal certification request.

Community Center | Not monitored
asked 2026-11-11T01:15:04+00:00
Amit Kumar Roy 0 Reputation points
edited an answer 2026-11-11T08:38:18.79+00:00
Julian Sharp 47,981 Reputation points