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outlook mail keep asking to verify being an human and 6 digit code

as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T22:14:47.1433333+00:00
krx-4812 0 Reputation points
commented 2026-11-08T08:10:32.82+00:00
krx-4812 0 Reputation points
2 answers

MS-XLSB clarification: record type 3072 (0x0C00) and PtgAttrIfError byte-offset calculation

Hello, I am implementing a read-only comparator for Excel binary (.xlsb) files and would appreciate clarification on two points in the MS-XLSB specification. Record type 3072 (0x0C00) Does decoded record type value 3072 (0x0C00) identify BrtUid? If…

Microsoft 365 and Office | Excel | For home | Other
asked 2026-11-03T12:52:28.4033333+00:00
Jasuja, Om 0 Reputation points
commented 2026-11-08T08:08:05.25+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
1 answer

MFA lockout issue for M365 Global Admin account

I had to resinstall the Microsoft Authenticator app in my mobile and after that I'm unable to access the Azure portal as it's keep redirecting for the approval in microsoft authenticator app. I'm the only Global admin for the tenant and need to recover…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-23T11:06:36.9466667+00:00
Saaiiram V 0 Reputation points
edited an answer 2026-11-08T08:07:13.25+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
1 answer

Family premium joined, not seen in my account

Actually I am in month free trial for Microsoft 365 personal, ending 23 November 2026. Just 2 day ago, I was invited to a family premium for Microsoft 365 by my pertner Bob Tribe, accepted and joined. I see myself in the Family. ButI do not see this…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

333 questions
asked 2026-11-02T03:28:26.8033333+00:00
Vee Revithi 0 Reputation points
commented 2026-11-08T08:07:03.75+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
0 answers

I FINALLY SWITCHED TO CHATGPT!

chat gpt is the best if you want unlimited prompts

Microsoft Copilot | Windows Copilot | App
asked 2026-11-08T07:49:36.6166667+00:00
Kaideniscool2014 5 Reputation points
edited the question 2026-11-08T08:06:53.0266667+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
1 answer

Microsoft 365 Family Account] Cannot sign in due to AADSTS50020 error and account redirect loop

บัญชีส่วนตัวของฉัน (PII ******@outlook.co.th) ได้ทำการสมัครและชำระเงินใช้งาน Microsoft 365 Family ไว้ แต่ปัจจุบันไม่สามารถลงชื่อเข้าใช้งานบริการใดๆ ของ Microsoft ได้ โดยพบปัญหาดังนี้: เมื่อลงชื่อเข้าใช้ ระบบแจ้งข้อผิดพลาด: AADSTS50020: User account…

Microsoft 365 and Office | Microsoft Family Safety | For home | Other
Microsoft 365 and Office | Microsoft Family Safety | For home | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

333 questions
commented 2026-11-08T08:05:43.5033333+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

Remove [PII removed]@verizon.net

Remove [PII removed]@verizon.net from my account use [PII removed]@hotmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-03T17:18:02.33+00:00
Michael Farnola 0 Reputation points
commented 2026-11-08T08:04:47.8266667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

I can not see my contact list and many emails are missing from my inbox

I was hacked by a fraudulent email that i believed was sent from Outlook and all my contacts were emailed with a spam message. I can no longer see my hotmail contact list and many emails are missing from my inbox

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-04T14:49:12.0766667+00:00
andy zilveti 0 Reputation points
commented 2026-11-08T08:04:19.2166667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

How to reinstall "Windows 10 (Asus) Realtek Audio Driver"?

Accidentally due to wanting to update my (win10) Asus audio driver and other drivers i have (intentionally) deinstalled it and then couldnt later reinstall it anymore. Already tried many options ive checked online, such as yt videos and various…

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-01T20:07:02.2+00:00
David Oliveira 0 Reputation points
commented 2026-11-08T08:03:57.7133333+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

after reset my mobile authenticator is not working

After reset my mobile my authenticator app can not work . this application require code but how va i get code for my account

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-05T16:36:31.8133333+00:00
piyushpatel135 0 Reputation points
commented 2026-11-08T08:03:50.0966667+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

Windows 11 activation error 0x803FA067 on Dell Inspiron 15R 5520

I have a second-hand Dell Inspiron 15R 5520 originally supplied with Windows 7 Home Basic OEM. A local computer shop installed Windows 11 Home Single Language, but activation fails with error 0x803FA067. I don't know whether the original Windows…

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-05T03:29:35.49+00:00
Harapriya Behera 0 Reputation points
commented 2026-11-08T08:03:39.6166667+00:00
Norah-L 13,390 Reputation points Microsoft External Staff Moderator
2 answers

Message "We couldn't find your 'OneDrive on SPO' folder in D:\OneDrive"

I have used OneDrive for years. Recently I got this message: "We couldn't find your 'OneDrive on SPO' folder in D:\OneDrive." I need to fix this. Also, I seem to have multiple Microsoft accounts; I only want to use one. The account is <PII…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-11-04T14:23:24.81+00:00
Kenneth Landgren 0 Reputation points
commented 2026-11-08T08:03:27.3933333+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

How to fix error code: 0xA00F4244<NoCamerasAreAttached>

I try to open my camera, and it goes black and shows the error code above.

Windows for home | Other | Devices and drivers
asked 2026-11-03T04:13:36.2133333+00:00
Izzy Celé 0 Reputation points
commented 2026-11-08T08:03:20.6666667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
2 answers

OneDrive embedded PowerPoint shows blank frame - odsp.react.lib-8e01e1f0.js returns 404 on res-1.cdn.office.net

I'm seeing the same issue, and it is still happening as of November 2, 2026. OneDrive embedded PowerPoint (generated via PowerPoint for the web > File > Share > Embed) loads a blank frame. The browser console shows: GET…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-02T12:59:27.1233333+00:00
Magenthiran S 0 Reputation points
commented 2026-11-08T08:03:06.2533333+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

Not able to use Excel and Word

Hello, i have not been able to use my Excel and Word as my account is "view only". The pop up msg says my account does not allow editing on a Mac. How do i go about this? Thanks Mary

Microsoft 365 and Office | Word | Other | MacOS
asked 2026-11-02T17:25:42.0333333+00:00
Marys Access Clinic, PLLC 0 Reputation points
commented 2026-11-08T08:02:48.6166667+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
1 answer

It won't let me access a document that is mine.

I have been trying to get into a document on microsoft word, and it keeps denying me. Its under the right email it just wont let me, and its kind of urgent. has this happened to anyone before?

Microsoft 365 and Office | Word | For home | Other
asked 2026-11-03T05:01:08.6233333+00:00
Adrianna Alvarez 0 Reputation points
commented 2026-11-08T08:02:29.28+00:00
Kai-H 30,565 Reputation points Microsoft External Staff Moderator
3 answers

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24. This is a recent issue as Phone Link had been working fine for exchanging messages with my S24…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-05T20:00:15.4333333+00:00
Bob Alston 126 Reputation points
commented 2026-11-08T08:02:26.92+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

Reached daily limit message

I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. …

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-05T20:41:36.5366667+00:00
Maria Shaw 0 Reputation points
commented 2026-11-08T08:02:12.05+00:00
Thomas4-N 23,160 Reputation points Microsoft External Staff Moderator
2 answers

Paying for microsoft 365, but can't find the account.

I am paying monthly for microsoft 365 office, but on the 2 email addresses I have, it says I do not have any paid membership. I cannot remember on which account I did the membership years ago. What do I do to cancel it? I have already cancelled it on…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-08T07:23:32.9966667+00:00
Lene Pedersen 0 Reputation points
edited an answer 2026-11-08T08:01:48.75+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

What do I do to fix the error message “you’re connected using a virtual network adapter that we can’t test”

I do not have an option to turn wifi on and off it just disappeared and the get help thing is telling me that i’m using a virtual network adapter that they can’t trust. I don’t know why this happened I was using my computer earlier in the day with no…

Windows for home | Windows 11 | Internet and connectivity
asked 2025-12-15T01:44:05.25+00:00
Henry Hughes 10 Reputation points
commented 2026-11-08T08:00:43.64+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator