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2 answers

Edge not syncing "Setting up sync"

Hi there, I've had a problem with syncing for quite some time. Earlier this year I had a sync problem that went away, it had to do with authentication and tokens. Today it is back now now with network error. It particularly happens on my MS Surface with…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-13T19:40:57.7666667+00:00
Jeremiah de Kroon 60 Reputation points
edited an answer 2026-11-05T18:35:02.7733333+00:00
Kirill Kotlyarenko 0 Reputation points
2 answers

Teams Rooms Basic License isn't shown in Marketplace Screen nor in License Screen

Hey folks! I bought a Yealink A40 Meeting Room Setup, which is a certified Teams Rooms hardware. I understood from several Microsoft documentation and marketing pages that MS offers 25 Teams Room Basic licenses free of charge. I understood as well that…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T17:59:04.79+00:00
Florian Redeker 0 Reputation points
answered 2026-11-05T18:33:52.0866667+00:00
Ruby Nguyen 3,640 Reputation points Independent Advisor
1 answer

Seeking a Visual driver

I am seeking the download for Microsoft Visual++ v 14.11.25325 - where do I find it?

Developer technologies | C++
Developer technologies | C++

A high-level, general-purpose programming language, created as an extension of the C programming language, that has object-oriented, generic, and functional features in addition to facilities for low-level memory manipulation.

4,113 questions
asked 2026-11-05T18:32:39.0766667+00:00
Kenneth Nelson 0 Reputation points
answered 2026-11-05T18:33:38.8866667+00:00

AI answer

3 answers

Want a 3 second delay in capturing screenshot

I hope if I press shortcut key to capture screenshot in windows 11, there’s an option to provide a 3 second delay so that both of my hands can leave the keyboard, just like using a smartphone to take the shot automatically 3 seconds later

Windows for business | Windows Client for IT Pros | User experience | Other
asked 2026-06-10T02:32:31.5333333+00:00
Lenny Li 36 Reputation points
commented 2026-11-05T18:33:30.8366667+00:00
Brandon Zinschlag 0 Reputation points
0 answers

Microsoft 365 Premium not registering in my laptop settings

I have a Microsoft 365 Premium subscription, Order Number: 9798646564, with Plan Price: USD 19.99 plus applicable taxes/1 month, and Renewal Date: February 25, 2027. This subscription is not showing on my laptop under Settings > Accounts. Why is that?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-05T18:30:52.8133333+00:00
Alfred Lucas 0 Reputation points
2 answers

email not sending for developer portal

Issue: Developer portal invite emails and password reset emails are not being delivered to recipients. This affects both new user invites and existing users requesting a password reset. What I've confirmed on the Azure side: Email/SMTP settings in the…

Azure API Management
Azure API Management

An Azure service that provides a hybrid, multi-cloud management platform for APIs.

2,860 questions
asked 2026-07-15T15:57:11.2733333+00:00
Alex Simpson 5 Reputation points
commented 2026-11-05T18:22:47.4966667+00:00
Anne Kercher 0 Reputation points
1 answer

How do i use money from a different account for another?

So basically, i got a £5 xbox gift card from microsoft rewards and the balance has been transfered to my microsoft account. I have a different email for my xbox account and dont really know how to use the money from the other account for another. Any…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,673 questions
asked 2026-11-05T18:21:16.7633333+00:00
Harley Walker 0 Reputation points
answered 2026-11-05T18:21:33.9+00:00

AI answer

1 answer

KB5127936 – Windows 11 Fails to Boot After Update (SrtTrail.txt Error)

After installing Windows update KB5127936, an ASUS VivoBook X515EA running Windows 11 Home stopped booting normally. The computer displays the ASUS logo, then goes to a black screen or restarts, eventually entering Automatic Repair with an SrtTrail.txt…

Windows for home | Windows 11 | Windows update
asked 2026-11-04T00:57:27.9133333+00:00
Brian 25 Reputation points
commented 2026-11-05T18:21:16.1733333+00:00
BNPM617 0 Reputation points
0 answers

add tax exempt

Hello, I am upgrading my new work laptop to Windows 11 PRO and need to have our tax exempt status applied before I can complete the order. Cant find an easy way do contact anyone.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-05T18:19:03.7033333+00:00
David Moliterno 0 Reputation points
2 answers

How to delete Trojan webvaultpro.co.in on windows PC

I have continuous pop up warnings saying Trojan found in /Win 32, virus caught in browser from "Google Active Defender", which has button to Block Virus and Scan OC which dont work but delete the popup. These buttons open chrome and showed the…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-05T18:12:58.5066667+00:00
Daniel Scotti 0 Reputation points
edited the question 2026-11-05T18:18:51.6566667+00:00
Ramesh 183.5K Reputation points Volunteer Moderator
2 answers

Computer says it is controlled by someone other than myself

My computer says it is controlled by a name that is not me.

Windows for home | Windows 11 | Settings
asked 2026-05-14T19:52:16.0333333+00:00
Melissa Newberry Realtor 0 Reputation points
commented 2026-11-05T18:16:51.91+00:00
Porter Hullett 0 Reputation points
0 answers

Service : Connexion impossible avec un port SSH ou RDP — Résolution d'un problème de connexion à une machine virtuelle Windows

Description du problème Je rencontre un problème pour établir une connexion RDP à ma machine virtuelle Windows via l'adresse IP publique. La VM est en cours d'exécution, le port 3389 répond, mais lors de la tentative de connexion, je reçois le message…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,468 questions
asked 2026-11-05T18:16:35.3733333+00:00
Fabian Collin 0 Reputation points
1 answer

Outlook forced new outlook.com account on my new computer - can't access old email

I recently bought a refurbished Dell desktop. When starting it up and adding data from old computer, Outlook would not proceed until I clicked on an ******@outlook.com email address. Now, I cannot receive emails from my working email address. I can send…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-05T18:16:06.1466667+00:00
Dan Hamilton 0 Reputation points
answered 2026-11-05T18:16:24.33+00:00

AI answer

2 answers

End of Support screen at bootup.

How do I get rid of the end of support screen for win10 after installing win11? I keep getting the end of support screen at reboot.

Windows for home | Windows 11 | Windows update
asked 2026-11-05T17:36:17.92+00:00
Dan Flores 0 Reputation points
answered 2026-11-05T18:14:05.17+00:00
DaveM121 945.9K Reputation points Independent Advisor
1 answer

We have a charge on our credit card we don't know what account it is for.

We have a charge on our credit card and we don't know what its for. We have a business account that we use through a third party.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T17:57:36.8733333+00:00
Julia Novotny 0 Reputation points
edited an answer 2026-11-05T18:11:04.4466667+00:00
Lin V 1,965 Reputation points Independent Advisor
1 answer

Setting up Microsoft Authenticator and Windows Hello

I am trying to find a step by step process to set up Microsoft Authenticator and Windows Hello with facial recognition - per my companies request. What is the order of setting up these two systems, how do I find the set up process? And is there a step…

Microsoft Security | Microsoft Authenticator
asked 2026-11-05T18:09:13.39+00:00
Antonia Kasparek 0 Reputation points
answered 2026-11-05T18:10:27.3733333+00:00

AI answer

1 answer

How to deal with TenantAccessBlockException

Dear Microsoft team, I noticed this afternoon my outlook account got logged out, I dont know the reason why but when i try to login back i get this notification that my tenant organization has been blocked what can I do to rectify this: UTC Date:…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-05T16:34:26.1333333+00:00
Automation C-contact 0 Reputation points
edited the question 2026-11-05T18:09:34.9566667+00:00
Ryan-N 16,940 Reputation points Microsoft External Staff Moderator
2 answers

My PC is not recognizing built in Audio such as Realtek.

It was fine yesterday. Firmware update did not fix problem. Up to date on Windows 11 updates. Audio troubleshooting says I have no audio devices. Device manager only shows external Bluetooth devices. No built in sound output or microphone input are…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-05T17:32:35.7966667+00:00
Susan Tripp 0 Reputation points
answered 2026-11-05T18:08:26.93+00:00
DaveM121 945.9K Reputation points Independent Advisor
2 answers

Trying to drag down a sum if formula but keeping the same range

Hi, I am using the below formular. How can I make it so the "C1" drags down to C2, C3 etc without having to do it one by one?? Sorry if this is a silly question I just can't seem to manage it. I have a lot of different codes to use so would…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-11-04T15:41:55.7933333+00:00
Sarah Saleh 0 Reputation points
commented 2026-11-05T18:04:53.65+00:00
Igihozo Gady 80 Reputation points Independent Advisor
1 answer

Linked accounts in outlook

Hi. So I am having problems with my outlook accounts. So my outlook accounts were never linked to any email and phone number. But when I logged in outlook then selected my profile image in the top right then selected “My Microsoft account” then I am…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T15:31:42.87+00:00
76522758 0 Reputation points
edited the question 2026-11-05T18:01:27.1733333+00:00
76522758 0 Reputation points