940 questions with Microsoft Edge | Profile, sync, and sign in | Windows 11 tags

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1 answer

Profile has vanished and been replaced for Microsoft Edge

I don't know what happened but when I tried to login for profile on Edge it created an entierly new profile with my old account (that I've logged in with for years) and I have lost all my bookmarks, history and shortcuts. I assume I have made a mistake…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-29T20:03:03.12+00:00
Lance Manley 0 Reputation points
commented 2026-10-02T04:30:02.3333333+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
1 answer

How to fix UTC central authentification services on my sign in

Whenever I attempt to sign into YouTube, email, google etc. I am sent to a login page asking for my old student id and password, however I am not a student anymore and am wanting to get rid of this. I am unable to sign into anything and am locked out.

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-10-01T00:35:51.94+00:00
Owen 0 Reputation points
answered 2026-10-01T01:36:01.31+00:00
Jeronimo Fuerte 46,390 Reputation points Independent Advisor
2 answers

Can not find saved Passwords

How do I find my saved passwords on my computer? I am trying to access my email and the password is not the same as my Microsoft password.

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-30T16:17:47.8466667+00:00
Pamela Born 0 Reputation points
edited an answer 2026-09-30T16:52:45.2266667+00:00
TaoLi 113.8K Reputation points Independent Advisor
2 answers

Microsoft Edge Bug with BookMarks

Hello Microsoft Team, After yesterday, I started getting those favorites that won’t go away. Even after reinstalling Windows and Microsoft Edge, nothing works. they keep multiplying. It started with one, now I have three of them. Sometimes it also…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-28T16:00:01.0233333+00:00
Pedro Henriques 0 Reputation points
answered 2026-09-28T17:02:12.03+00:00
Paulo GM 72,650 Reputation points Independent Advisor
5 answers

How to erase ALL passwords in Edge?

I want to erase all saved passwords in Edge. I’ve tried everything, but after deleting them one by one, they keep coming back. I’ve also tried resetting the Edge settings, unsyncing the passwords tab, clearing browsing data, and more, but nothing has…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-03-27T18:44:02.8+00:00
Marcelo Toledo Piza 15 Reputation points
commented 2026-09-28T14:17:35.7433333+00:00
Jeff Bremer 1 Reputation point
1 answer

Unable to login to Microsoft Graph Dev Center

The work account signs in successfully to myaccount.microsoft.com and Microsoft Entra admin center. However, I cannot login to https://developer.microsoft.com/en-us/graph/graph-explorer Microsoft Edge repeatedly displays “Verify it’s you.” when…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-23T20:21:35.04+00:00
Searchlight Recruiters, Inc 0 Reputation points
answered 2026-09-23T20:21:50.86+00:00

AI answer

1 answer

while trying to open aphelion i am getting below response.

AADSTS75011: Authentication method 'MultiFactor, PasswordlessPhoneSignIn, X509Device' by which the user authenticated with the service doesn't match requested authentication method 'Password, ProtectedTransport'. Contact the MyAphelionHealth application…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-20T02:19:59.2+00:00
Orusu Venkatesh 0 Reputation points
answered 2026-09-20T03:01:59.8833333+00:00
EmilyS726 269.8K Reputation points Independent Advisor
1 answer

Microsoft account suspended for over a month with no response to reinstatement request

My Microsoft account has been suspended for over a month and I have been unable to regain access. I am aware of the account reinstatement forum, and I have already completed it, so I am not looking for instructions to submit the account reinstatement…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-10T18:04:38.3766667+00:00
Soulaiman El-Assaad 0 Reputation points
commented 2026-09-13T18:10:12.5633333+00:00
Soulaiman El-Assaad 0 Reputation points
1 answer

how to fix Error code: 15, 25, 2603

I am having issues connecting MS apps to the account. I can go to the account, but cannot connect the apps saying they cannot reach the internet. But clearly I can!

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-08T20:41:10.8733333+00:00
Stefanie Mitchell 0 Reputation points
commented 2026-09-10T04:05:45.0433333+00:00
Emma1-N 13,320 Reputation points Microsoft External Staff Moderator
2 answers

My account got hacked into and email and password got changed and when i appeal it says "not enough info provided" and thats all i know please help

My account got hacked into and it changed both my email and password and i appealed it but it wasnt enough please help me ive had my account for so long and now i cant get it back i dont know what to do

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-07T15:40:46.3866667+00:00
Person 0 Reputation points
commented 2026-09-09T09:31:17.6566667+00:00
Vikki-T 11,240 Reputation points Microsoft External Staff Moderator
2 answers

Passwords are lost

I bought a new computer and signed in to microsoft edge on my new computer and now all my important passwords are gone one both computers. Why would this happen and how do i get them back so I dont have to sign in to 100 different pages

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-01T18:24:32.4133333+00:00
Laura Jahn 0 Reputation points
commented 2026-09-04T13:37:35.1466667+00:00
Thomas4-N 22,300 Reputation points Microsoft External Staff Moderator
2 answers

Copilot issue

I am having issues with my Microsoft copilot . When I try to login with Microsoft it doesn't work

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-02T20:26:17.4+00:00
mathias samuel 80 Reputation points
commented 2026-09-04T12:47:10.52+00:00
Vikki-T 11,240 Reputation points Microsoft External Staff Moderator
2 answers

I am getting an error when trying to sign into Microsoft edge, Store, and Xbox app. I am able to use browsers to login.

Screenshot 2026-09-01 205047.png cannot login to store,edge,or xbox, unable to re sync.

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-02T03:59:15.11+00:00
Charles Kuwamoto 0 Reputation points
commented 2026-09-03T10:34:41.7633333+00:00
Vikki-T 11,240 Reputation points Microsoft External Staff Moderator
2 answers

Login in for prompted credentials for MS Account when launching Edge or at Computer startup returns and error

I can login to MS Website with my credentials with success. However, at Computer startup or entering Edge I am prompted for the MS Account credentials and I get an error message: Error Something went wrong. [7q6ca] Correlation Id: [moderator's note:…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-08-31T20:47:55.9766667+00:00
Wayne Gutekunst 0 Reputation points
commented 2026-09-02T11:17:55.1033333+00:00
Vikki-T 11,240 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

combining two work accounts

I'm trying to connect two work accounts as we are getting new email, however neither system allows me to log in to Edge with the other email, and therefore I can't get them added to the same. I've also tried to add my personal gmail account, but this is…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-01T10:32:02.0566667+00:00
Milligan, Live (Tesco IMS) 40 Reputation points
commented 2026-09-01T12:22:38.25+00:00
John Jefferson Doyon 88,810 Reputation points Independent Advisor
1 answer

Not allowed to sign in to chat although I have a hotmail account ,

having trouble signing into Chat although I have a Hotmail account and have been using chat, at time today it sends me to sign in but at sign they show I have an account but still can't open chat

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-09-01T00:17:40.06+00:00
Jim Stephens 0 Reputation points
answered 2026-09-01T01:16:12.01+00:00
Manoel Barros 22,045 Reputation points Independent Advisor
1 answer

How to fix Correlation Id: [Moderator's note: PII removed]

Correlation Id: [Moderator's note: PII removed] Timestamp: 2026-02-19T23:02:00.000Z DPTI: [Moderator's note: PII removed] Message: An unexpected error occurred. Tag: 7q6ca Code: 1067

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-02-19T23:19:56.5733333+00:00
ridho budi 0 Reputation points
commented 2026-09-01T00:36:14.14+00:00
Noah Georg 0 Reputation points
2 answers

Still not able to change the PIN code for Passkeys Manager

The pincode change option Microsoft suggested earlier in May is missing and trying all attempts with wrong PIN code just gave me the option: delete all your passkeys. Please Microsoft, fix this.

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-08-28T09:15:51.6066667+00:00
Jan-Henrik Myllyluoma 0 Reputation points
commented 2026-08-30T14:51:41.7966667+00:00
Thomas4-N 22,300 Reputation points Microsoft External Staff Moderator
1 answer

Answers Community Webpage

Dear MS Learn Microsoft Community I would like to know if "answers.microsoft/community" are no longer functioning/being supported and I am being directed to "Microsoft Learn" page instead I am totally confused. To add to my confusion,…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2025-09-07T12:10:47.1566667+00:00
JeffreyTimothyValerie-8472 41 Reputation points
commented 2026-08-30T03:59:36.6333333+00:00
Subhajit Das 0 Reputation points
3 answers

How to un-sync your devices?

I have looked up: How do I Un-sync devices? It told me to go to Settings, Select Accounts, and Select Sync your settings. Then toggle off your sync settings. I went to Settings, and I clicked on Accounts. But I do not see Sync your settings. Where do I…

Microsoft Edge | Profile, sync, and sign in | Windows 11
asked 2026-08-29T22:52:08.89+00:00
Dan Tobin 0 Reputation points
answered 2026-08-29T23:30:34.7433333+00:00
EmilyS726 269.8K Reputation points Independent Advisor