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Unable to access my emails or teams calendar on my business account

I have tried clearing my browser's cache, cookies and history, and logging out everywhere using microsoft security, but it still comes up with this error: UTC Date: 2026-10-16T12:51:07.862Z Client Id: [Moderator note: personal identifiable Information…

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-10-16T12:54:46.6366667+00:00
Poppy Martin-Williams 0 Reputation points
edited the question 2026-10-16T13:32:36.8266667+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator app

I got a new phone now my Authenticator app doesn’t work why is that. It keeps saying input code but it never sends a code. Then I’m forced to log back out.

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T12:47:58.14+00:00
Miracle Jones 0 Reputation points
answered 2026-10-16T12:48:16.35+00:00

AI answer

1 answer

Azure Bastion connection to VM

I'm trying to access the VM via Bastion but I'm not able to connect it as I get connection time out error. Would it be any firewall issue? Any help is much appreciated.

Azure Virtual Network
Azure Virtual Network

An Azure networking service that is used to provision private networks and optionally to connect to on-premises datacenters.

3,176 questions
asked 2026-10-16T12:47:43.5033333+00:00
Vivekraj Md 0 Reputation points
edited an answer 2026-10-16T13:14:32.6833333+00:00
Andreas Baumgarten 133.1K Reputation points MVP Volunteer Moderator
1 answer

Sign in Unable to complete MFA to sign in — SMS and voice both fail with error 399287, Authenticator device lost, sole admin

Background: I switched phones and could not recover Microsoft Authenticator (cloud restore lists the work account but cannot generate codes / asks me to "sign in to the account"). On the sign-in page, "Sign in another way" offers SMS…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-16T12:47:28.7966667+00:00
Farhan Asghar 0 Reputation points
edited the question 2026-10-16T13:18:42.5666667+00:00
Daniel-Vo 7,050 Reputation points Microsoft External Staff Moderator
1 answer

probleme avec conexion buetooth avec oreillette et casque

Bonjour je n arrive plus a connecter mes oreillette bose ou mon casque sony salutations Michel

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T12:46:51.98+00:00
Michel PIN 0 Reputation points
answered 2026-10-16T13:21:10.8166667+00:00
TaoLi 116.5K Reputation points Independent Advisor
0 answers

Account Recovery Farce

My 78 year old Nana’s email has been signed out over some ‘suspicious activity’ which she has no idea about. Using the correct password isn’t working and none of her authentication methods are working despite being correct. I’ve submitted recovery forms…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T12:46:39.59+00:00
Jonathan Cartwright 0 Reputation points
2 answers

I am only receiving spam in my outlook account

I stopped receiving emails in my inbox in my Hotmail account around 4 pm yesterday. Spam emails still come into my spam folder.

Outlook | Web | Outlook.com | Email
asked 2026-10-16T12:46:09.7833333+00:00
Terry Dailey 0 Reputation points
answered 2026-10-16T13:28:32.25+00:00
GsN5034 - IA 78,870 Reputation points Independent Advisor
0 answers

Singing my app - Microsoft Authenticator issue

Hello I can't authenticate my app because I'm in sone stupid Microsoft loop. I have validated by identify but no matter what I do I cannot get it to connect to Microsoft Authenicator. The QR code cannot be scanned by Authenticator and it prompts for name…

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T12:43:16.4066667+00:00
RW 0 Reputation points
2 answers

How do I download the Access App?

I have used Microsoft Office for many years and have previously used Access, but not recently. I now need to use Access in my work and cannot find the app as an option to download. How do I find the app to download?

Microsoft 365 and Office | Access | Other | Windows
asked 2026-10-16T12:36:16.9+00:00
Myra B Wilson 0 Reputation points
answered 2026-10-16T13:21:01.16+00:00
Liora 2,595 Reputation points Independent Advisor
1 answer

BSOD MEMORY_MANAGEMENT

Would appreciate any help! My Specs: System Model: Victus by HP Laptop 16-e0xxx Processor: AMD Ryzen 5 5600H with Radeon Graphics 3.30 GHz System type: 64-bit operating system, x64-based processor RAM: 2x16GB Kingston 3200MHz DiskO:…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-16T12:36:01.3733333+00:00
Yagy 40 Reputation points
commented 2026-10-16T15:40:32.27+00:00
David-M 128.1K Reputation points Independent Advisor
0 answers

On Linux VM the syslog filling with .sst log AMA agent loggin error.

Here is error logs from mdsd.err external/WindowsAgent/src/shared/mcsmanager/lib/src/RefreshConfigurations.cpp:318,GetAgentConfigurations]Could not obtain configuration from https://global.handler.control.monitor.azure.us after first round of tries. Will…

Azure Monitor
Azure Monitor

An Azure service that is used to collect, analyze, and act on telemetry data from Azure and on-premises environments.

4,027 questions
asked 2026-10-16T12:35:14.4966667+00:00
S Bak 21 Reputation points
1 answer

Child account stuck in an orphaned Microsoft Family group / Cannot leave

Hello, My child's account accidentally joined a phantom/other family group where the organizer is no longer accessible. Because of this, the account is stuck and cannot leave the current family group to join back into our primary group (showing an error…

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T12:27:18.1233333+00:00
answered 2026-10-16T12:29:05+00:00

AI answer

0 answers

BGInfo and User Defined Fields Missing

For the past few version of BGInfo (including the latest v4.34) it seems that user defined fields go missing in older operating systems. I've been trying to get it to work in Server 2022, but when I open my BGI file it only has the first ~4 or so (and I…

Sysinternals
Sysinternals

Advanced system utilities to manage, troubleshoot, and diagnose Windows and Linux systems and applications.

1,406 questions
asked 2026-10-16T12:23:41.7733333+00:00
Kevin Scurlock 0 Reputation points
1 answer

Microsoft 365 Family storage reduced from 5 TB to 2 TB after toggling auto-renewal - please restore

Hello, I am the owner of a Microsoft 365 Family subscription (next renewal: November 2027). Until recently my subscription had individual storage of 1 TB per person (5 TB in total). I briefly turned off recurring billing, and a notice said my storage…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-16T12:21:25.96+00:00
Sunnatulla Xamidullayev 0 Reputation points
answered 2026-10-16T12:57:05.0833333+00:00
EmilyS726 273.4K Reputation points Independent Advisor
0 answers

Microsoft for Startups $200 credit activation blocked by "You're not eligible for an Azure free account"

Hello Microsoft for Startups Support Team, I am applying for Microsoft for Startups using a brand-new personal Microsoft account that has never had an Azure subscription or free trial. On the "Build your startup" preview dashboard, when I click…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,801 questions
asked 2026-10-16T12:20:58.22+00:00
Mai Dang 0 Reputation points
1 answer

How to recover a pin and password on my surface go 3 wothout pressing shift and on button

My computer is ni not restaring when I press shift and restart button. It coms back in black screen with yhe windows logo only

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-16T12:19:43.2633333+00:00
Araceli Sanchez 0 Reputation points
answered 2026-10-16T12:19:59.4433333+00:00

AI answer

1 answer

How to fix windows installer problems

updates do not download completely for installatioj#n

Windows for home | Previous Windows versions | Windows update
asked 2026-10-16T12:19:21.75+00:00
peter pam 0 Reputation points
answered 2026-10-16T12:19:37.82+00:00

AI answer

1 answer

Hide attendee names toggle missing in Teams webinar Meeting options despite Teams Premium and AttendeeIdentityMasking Enabled

Hi, I am unable to see the “Hide attendee names” toggle in Meeting options for a Teams webinar. Environment / What I’ve already checked: Teams Premium license is assigned (confirmed in Microsoft 365 admin center under Apps → Microsoft Teams Premium) …

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
asked 2026-10-16T12:15:15.6166667+00:00
Swarna Biswal 0 Reputation points
edited an answer 2026-10-16T13:14:44.1033333+00:00
Alina Le 5,680 Reputation points Independent Advisor
1 answer

Artifact Signing: Public Trust Organization identity validation "Failed" with no reason or email, French sole proprietorship

Hello, I created an Artifact Signing account (Basic SKU, North Europe, paid subscription) and submitted one Public Trust, Organization identity validation from France. It now shows "Failed" in the Identity validations blade. Organization type:…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,463 questions
asked 2026-10-16T12:14:22.1333333+00:00
jimmy 0 Reputation points
answered 2026-10-16T12:14:41.2466667+00:00

AI answer

4 answers

facial recognition is not working

how to turn on face lock its not available to my windows 11 it mentioned

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-16T12:13:48.3966667+00:00
ImGHOST 0 Reputation points
answered 2026-10-16T17:14:30.1133333+00:00
Kapil Arya 38,536 Reputation points Volunteer Moderator