Microsoft Edge | Website issues | Windows 10
Troubleshooting website display or functionality issues in Edge on Windows 10
1,757 questions
0 answers
Can't open Gmail
Trying to log on to Gmail. Enter my Gmail address, it asks for my passkey, then message drops "can't access Microsoft Password Manager" I've tried over and over again with different approaches. I was able to open my recovery Gmail which…
Microsoft Edge | Website issues | Windows 10
asked
2026-10-15T16:16:19.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 57.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Michael Harper
0
Reputation points
asked
2026-10-15T16:16:19.4+00:00
Michael Harper
0
Reputation points
2 answers
How to fix "Save" feature in Word
In word, I used to get a big box that asked: Save your changes to this file? then Choose your Location and at the bottom more options. Now I just get the "Want to save your changes to Document" I would like it back the way it was. Is…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,905 questions
asked
2026-10-15T16:15:51.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 91%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Laney Dezelan
0
Reputation points
answered
2026-10-15T19:42:18.2233333+00:00
Stefan Blom
354.2K
Reputation points MVP
Volunteer Moderator
1 answer
I need a refund for the online purchase of Win. 11 PRO.
Request a refund I purchased Win. 11 Pro online yesterday by mistake. I would like a refund. Thank you, Susanne Roth
Windows for home | Windows 11 | Licensing and activation
5,411 questions
asked
2026-10-15T16:14:30.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Susanne Roth
0
Reputation points
answered
2026-10-15T17:02:16.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 7.000000000000001%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DYARI BARHAM
37,926
Reputation points
Independent Advisor
2 answers
subscription
Hi, I need to contact a support about subscription. How to contact alive representative for more help? Best,
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,940 questions
asked
2026-10-15T16:13:35.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 88%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mari Sam
0
Reputation points
answered
2026-10-15T16:49:42.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Lester Bernard Reyes
86,190
Reputation points
Independent Advisor
1 answer
Teams templates not saving in desktop client
When a user creates a template for a meeting recap, it does not save after they close Teams client. It does work on the web version. I heard it may be caused by an update bug, but I want to be sure.
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,210 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 66%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
I downloaded the app recommended by scam. I attenpted to uninstall it. Now should I sign in or shutdown the computer?
I need to know how to prevent the scam from affecting my computer. What should I do next? Shutdown or sign in?
Windows for home | Windows 11 | Security and privacy
8,809 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 14.000000000000002%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
1 answer
D365 F&O Development & Training Environment
Dear Microsoft Team, We are looking to establish a hands-on D365 Finance & Operations development and training environment for 5–10 consultants, covering: X++ development and customisation New screens/forms and screen-level modifications …
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,352 questions
asked
2026-10-15T16:06:59.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 2%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Adeshina, Taiwo Abdulqodir
0
Reputation points
answered
2026-10-15T20:16:18.7633333+00:00
Gérard Oomens
133.3K
Reputation points
Volunteer Moderator
2 answers
how to get into my account of MSoffice365
I am trying to continue working on my book with my publisher on MSWord, but for some reason, I am blocked, why? My publisher is waiting for me to continue. I haven't tried to write for 1 month. .
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,395 questions
asked
2026-10-15T16:03:45.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 50%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Simone Porter
0
Reputation points
answered
2026-10-15T16:39:06.1566667+00:00
DaveM121
939.2K
Reputation points
Independent Advisor
0 answers
No receiving code MIcrosoft Authenticator app
I have try to login but do not received code from authenticator
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,654 questions
asked
2026-10-15T16:01:04.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 86%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGA%3C/text%3E%3C/svg%3E)
Gonzalez Associates Inc
0
Reputation points
1 answer
Can't Access 365 - [Order#S[Moderator note: Personally Identifiable Information removed]]
My order no #S[Moderator note: Personally Identifiable Information removed] cant Access Please reply to me My Email [Moderator note: Personally Identifiable Information removed]@gmail.com thanks
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,645 questions
asked
2026-10-15T16:00:15.01+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 91%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
athiran athiran
0
Reputation points
answered
2026-10-15T16:27:09.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
20,120
Reputation points Microsoft External Staff
Moderator
1 answer
Copilot missing multiple recent chats
Hello, my chat history has experienced a severe migration failure. There is a complete gap in my history between October 9 and today. I have already opened an Incognito session to rule out local cache issues, and I have run a full export from the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,793 questions
asked
2026-10-15T15:59:29.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 1%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Barb T
0
Reputation points
answered
2026-10-15T15:59:46.3166667+00:00
AI answer
0 answers
Microsoft Connectors
Hello, I am contacting you regarding the rollout of Copilot connectors. My Microsoft account displays the full list of connectors (OneDrive, Outlook, Google Drive, Gmail, etc.) with green indicators, but the activation toggle is not available. I was…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,793 questions
asked
2026-10-15T15:57:57.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 47%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Thomas Jagger
0
Reputation points
asked
2026-10-15T15:57:57.6733333+00:00
Thomas Jagger
0
Reputation points
2 answers
Video camera does not show me.
My video camera does not show me, it appears to be on (the white camera light is on) but does not show my image when I connect? Any guidance you can provide would be appreciated. Thank you.
Windows for home | Windows 11 | Apps
2,430 questions
asked
2026-10-15T15:57:07.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Jeff Felter
0
Reputation points
answered
2026-10-15T16:32:35.4333333+00:00
DaveM121
939.2K
Reputation points
Independent Advisor
0 answers
Billing, why do I keep getting charged for subscriptions I don't use ?
Subject: Request to Remove Duplicate Business Subscriptions and Refund Charges Hello, I currently have three Microsoft subscriptions 2 that are 365 Business subscriptions showing under my account. Two of these subscriptions were created in error and are…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,645 questions
asked
2026-10-15T15:56:37.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
Dave Reynolds
0
Reputation points
edited the question
2026-10-15T16:20:01.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 92%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Clover-L
25
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft 365
Does downloaded MS Office from the link:https://www.microsoft.com/en-us/microsoft-365/download-office need activation?
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,687 questions
asked
2026-10-15T15:55:31.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 36%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
pir dokht
45
Reputation points
commented
2026-10-15T16:28:03.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,750
Reputation points
Volunteer Moderator
1 answer
Urgent: Admin Account Locked Out due to Error 399287 (MFA SMS Blocked)
Hello, I am the sole administrator and global owner of my tenant, and I am currently completely locked out of my account. During the login process, I am encountering Error Code: 399287, which indicates that the security system has flagged my phone number…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,645 questions
asked
2026-10-15T15:53:59.0866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 17%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQC%3C/text%3E%3C/svg%3E)
Queith Candala
0
Reputation points
edited an answer
2026-10-15T18:24:16.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
2,445
Reputation points
Independent Advisor
0 answers
AKS 1.36.4: cloud-node-manager and CoreDNS fail with "TLS handshake timeout" to API server after auto-upgrade; new nodes never initialize
After an AKS auto-upgrade (stable channel) moved our control plane and system node pool to 1.36.4 (centralus, Free tier, kubenet), the new versions of several AKS-managed kube-system add-ons can't connect to the API server. Every attempt fails…
Azure Kubernetes Service
Azure Kubernetes Service
An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.
2,794 questions
asked
2026-10-15T15:52:36.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 55.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
Jamie Rytlewski
0
Reputation points
edited the question
2026-10-15T15:53:09.6866667+00:00
Jamie Rytlewski
0
Reputation points
0 answers
When are Microsoft going to fix the error in KB5002907 that disables Office 2021 and 2019 Programs?
As subjexct - When are Microsoft going to fix the error in KB5002907 that disables Office 2021 and 2019 Programs? I currently cannot do anything because fo Microsoft's error.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,352 questions
asked
2026-10-15T15:52:03.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 35%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Craig Howarth
0
Reputation points
asked
2026-10-15T15:52:03.5666667+00:00
Craig Howarth
0
Reputation points
2 answers
Lost my EXCEL part of my subscription
I have a subscription for both EXCEL AND WINDOWS. I still have the WINDOWS part but lost the EXCEL part. I am still being billed for the full amount of the subscription. What or where do I go to get my full subscription?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,451 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 25%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
1 answer
Zoeken naar Updates
Al 7 dagen zoekt mijn Windows 11 tevergeefs naar Updates
Windows for home | Windows 11 | Windows update
15,673 questions
asked
2026-10-15T15:49:52.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 74%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Roger D'Hollander
0
Reputation points
answered
2026-10-15T16:24:27.97+00:00
David-M
128K
Reputation points
Independent Advisor