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a purchase under my purchase history doesn't tell me what it is.

I have a date, order number, picture of a controller and that is it. I don't have an Xbox. I only have my PC. I have time left on it according be being one year which would take me to 12/26. It shows expired so I believe that is the renewal option…

Windows for home | Windows 10 | Microsoft Store
asked 2026-10-15T18:39:38.6733333+00:00
Lara Grey 0 Reputation points
answered 2026-10-15T18:40:16.8533333+00:00

AI answer

2 answers

My Outlook Email is in a different language

I opened my Outlook Live account and its in a different language. I cant read it to fix the issue. It seems some the options are blocked. I need help fixing the issue. Thankyou

Outlook | Web | Outlook.com | Email
asked 2026-10-15T18:04:44.03+00:00
Anthony Foster 0 Reputation points
answered 2026-10-15T18:38:04.5133333+00:00
EmilyS726 273.3K Reputation points Independent Advisor
1 answer

Unable to delete certain contacts from outlook.com

In Outlook.com, I have several contacts that cannot be deleted. Whenever I try to remove them, I get the error message "Couldn't delete contacts", and the contacts reappear a few seconds later. This problem has been ongoing for a few weeks and…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-15T12:47:25.07+00:00
IC 0 Reputation points
answered 2026-10-15T18:37:24.8233333+00:00
Lucus-V 14,225 Reputation points Microsoft External Staff Moderator
0 answers

I need consent from microsoft family organiser to accept an xbox friend request but it keep saying that it has failed to send a request

I need consent from microsoft family organiser to accept an xbox friend request but it wont go through

Windows for home | Windows 10 | Family and online safety
asked 2026-10-15T18:36:08.6733333+00:00
taran sangha 0 Reputation points
1 answer

Unexpected error 5.7.236 in sending mt emails

Hello, since a couple of months I receive unexpected messages of error 5.7.236 although I don't exceed the number of daily sendings. It happens after less than a dozen of sent messages. This prevents further sendings for some time and after some hours…

Outlook | Web | Outlook.com | Email
asked 2026-10-15T10:41:13.9766667+00:00
MAURIZIO MIRZANI 0 Reputation points
answered 2026-10-15T18:35:01.09+00:00
Lucus-V 14,225 Reputation points Microsoft External Staff Moderator
0 answers

Search bar in MS Word and Excel not working ("No results found")

Hi. After updating MS Office 2021 and 2024 to version 2606 (and the issue is present also on the latest version 2609), when typing a file or keyword in either Word and Excel, "No results found" message pops up. I tried uninstalling and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-15T18:10:56.07+00:00
HCC 6 Reputation points
edited the question 2026-10-15T18:34:00.1966667+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Office very slow with Connected Experiences enabled and without internet connection

Hi. In the last weeks, I have a problem on all the PCs with MS Office 2024 and 2021. All the users have the Connected Experiences enabled, because they have to use MS SharePoint. Until now, I have authorized these external connections on the firewall and…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-15T18:05:21.4533333+00:00
HCC 6 Reputation points
edited the question 2026-10-15T18:33:33.3+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
2 answers

How can I investigate permissions, SYSVOL access, authentication, and policy processing logs?

Domain-joined workstations fail to apply Group Policy and report access-denied errors. How can I investigate permissions, SYSVOL access, authentication, and policy processing logs?

Windows for business | Windows Client for IT Pros | Directory services | Deploy group policy objects
asked 2026-10-15T17:26:24.57+00:00
John Doe 40 Reputation points
answered 2026-10-15T18:32:13.1166667+00:00
Ronald Sabiiti 670 Reputation points Independent Advisor
0 answers

Outlook Mobile "To Do" Completely Broken What happened

🚨 Outlook Mobile "To Do" Completely Broken What happened • Microsoft To Do stopped syncing in Outlook Mobile. (ANDROID) Then To Do only showed an endless loading screen . • Now the ✓ To Do icon has disappeared completely from Outlook…

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-10-15T18:29:54.3833333+00:00
V 0 Reputation points
0 answers

Azure OpenAI deployment blocked by error 715-123420 — Unable to create a support request

Hello Microsoft Support Team, I am unable to deploy an Azure OpenAI model. The deployment fails with the following error: “715-123420: Our system has detected this request as unusual activity for your account. If you are confident this is in error,…

Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models

An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.

5,079 questions
asked 2026-10-15T18:29:45.9433333+00:00
Hyung Ho Kim 0 Reputation points
0 answers

why do I get Microsoft Outlook wants to use your confidential information.... If I follow the directions, my computer )apple Mac) goes into spinning globe mode and I have to reboot.

why do I get Microsoft Outlook wants to use your confidential information.... If I follow the directions, my computer )apple Mac) goes into spinning globe mode and I have to reboot.

Outlook | MacOS | Legacy Outlook for Mac | For home
asked 2026-10-15T18:27:45.8633333+00:00
david devaughn 0 Reputation points
1 answer

Bios doesn't load after entering the Bitlocker Key Code after recovering the code from the Microsoft recovery site. I took a picture of the code and entered exactly as written. I also recorded a video. It responded the code was incorrect. Options?..

I recovered my bitlocker key code from the Microsoft site and entered the number on my laptop. After pressing the enter key it indicates that the number was not correct. I took pictures and video of the code tI got on the Microsoft recovery site to…

Windows for home | Other | Recovery and backup
asked 2026-10-13T16:51:27.9233333+00:00
Lawrence Carter 0 Reputation points
commented 2026-10-15T18:27:26.57+00:00
Lawrence Carter 0 Reputation points
4 answers

How to Access Junk Email Folder in Outlook?

I'm trying to access my junk email folder in Outlook since I have a verification email that possibly went there, but I can't find this folder. Other older posts on this forum (old outloo) say that it should be right under the "deleted items"…

Outlook | Windows | New Outlook for Windows | For education
asked 2026-02-03T03:36:10.1433333+00:00
Max C. Hollingsworth-Hays 5 Reputation points
answered 2026-10-15T18:26:27.2433333+00:00
MUHAMMAD ANAS KHAN 0 Reputation points
1 answer

Urgent help recovering missing music files after OneDrive synchronization

Subject: Urgent help recovering missing music files after OneDrive synchronization On October 5, OneDrive began synchronizing my Desktop without my intending to use it for backup. After this occurred, hundreds of MP3 files disappeared from…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T18:25:55.8066667+00:00
Andrew Fenton 0 Reputation points
answered 2026-10-15T18:26:13.24+00:00

AI answer

1 answer

progress update on creating a way to lock calendar scroll

I know that there's already been discussion of creating a way to make calendars lock the display to a specific start time, rather than needing to scroll down from midnight each time we open the app, and sometimes during the day when, for some unknown…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-15T17:39:26.22+00:00
VTNardine, J 0 Reputation points
edited an answer 2026-10-15T18:24:52.4333333+00:00
Lin V 1,630 Reputation points Independent Advisor
1 answer

Dedictaed SQL Pool Query Activity is not being displayed

SQL Pool Query activity is not displayed in Azure Portal.I am not seeing any query activities or historical. Azure Portal --Dedicated SQL Pool --- Monitoring--- Query Activity I am getting the message ,There is a Temporary problem loading your query…

Azure Synapse Analytics
Azure Synapse Analytics

An Azure analytics service that brings together data integration, enterprise data warehousing, and big data analytics. Previously known as Azure SQL Data Warehouse.

5,665 questions
asked 2026-10-15T18:21:16.78+00:00
Madhukar Muddasani 10 Reputation points
edited the question 2026-10-15T18:24:43.9333333+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
1 answer

Update from outlook2016 to 365 Personal - Outlook is not updating

I cannot seem to get to New Outlook integrated with copilot. I have used new outlook on 2016 and uninstalled as suggested. I am in new outlook but it does not include the new features. I dont believe I am in the microsoft version of outlook but…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-10-15T18:24:23.1+00:00
Cindy Sparks 0 Reputation points
answered 2026-10-15T18:24:42.2166667+00:00

AI answer

1 answer

Urgent: Admin Account Locked Out due to Error 399287 (MFA SMS Blocked)

Hello, I am the sole administrator and global owner of my tenant, and I am currently completely locked out of my account. During the login process, I am encountering Error Code: 399287, which indicates that the security system has flagged my phone number…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T15:53:59.0866667+00:00
Queith Candala 0 Reputation points
edited an answer 2026-10-15T18:24:16.58+00:00
Kristen Tran 2,445 Reputation points Independent Advisor
2 answers

Desktop applications cannot access the microphone even though the microphone works in other system components on my company laptop

When I open desktop applications on my managed workstation, they cannot access the microphone at all even though the audio input works fine in built-in voice recorder and system test utilities. My work device is enrolled under our company domain policies…

Windows for business | Windows 365 Business
asked 2026-10-15T17:23:18.2166667+00:00
Sarah Williams 40 Reputation points
answered 2026-10-15T18:24:01+00:00
Ronald Sabiiti 670 Reputation points Independent Advisor
1 answer

need help removing child restriction from Microsoft family

I accidently set up my computer dob as a child so I can't not access into google due to xbox restriction. I need to make a correction on the birthday. I am an adult. there's no adult on the account so I can't update or remove. I need help to correct

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-15T18:23:21.61+00:00
galaxy pharmacy 0 Reputation points
answered 2026-10-15T18:23:37.05+00:00

AI answer