Microsoft 365 and Office | Install, redeem, activate | For education | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,364 questions
3 answers
to verify that my Learn Username
I registered for the Student Ambassadors program on April 22, 2026. I want to verify that my Learn Username ([Moderator note: personal info removed]) was correctly entered in my registration form. Can you confirm or help me correct it?
Microsoft 365 and Office | Install, redeem, activate | For education | Other
asked
2026-05-10T18:03:15.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 6%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hamayil Aliyeva
0
Reputation points
answered
2026-10-13T17:33:32.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 57.99999999999999%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Roshan Vishwakarma
0
Reputation points
3 answers
pay for outlook?
Why do I have to pay for Microsoft email? Also, why I I have to pay an annual or monthly subscription instead of just buying it one time and owning it?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,345 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
2 answers
How do I stop ms photos from automatically opening jpeg in editor
all of a sudden photos are automatically opened in editor. How do I stop this.
Windows for home | Other | Music, photos, and video
5,927 questions
asked
2026-10-13T16:56:52.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 47%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Carol Morgan
0
Reputation points
answered
2026-10-13T17:33:07.5933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,715
Reputation points
Independent Advisor
1 answer
Why do I have two different bill payments on my bill??
I have two bills from Microsoft requesting payment on one of my charge cards. One amount is for $13.80 and a second is for $9.20. I'd like to know what these charges are for?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,345 questions
asked
2026-10-13T16:59:53.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 85%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Paul Wiley
0
Reputation points
answered
2026-10-13T17:32:34.4833333+00:00
DaveM121
938.6K
Reputation points
Independent Advisor
3 answers
Cancel Trial Subscriptions
I signed up for trial subscriptions for Microsoft Business and Planner / Project Plan 3. Not only was I not able to access these on my Mac, I have been unable to contact anyone to successfully ensure these subscriptions are cancelled. They should both…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
380 questions
asked
2026-10-13T16:26:45.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMT%3C/text%3E%3C/svg%3E)
Mark Twombly
0
Reputation points
answered
2026-10-13T17:32:05.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 56.00000000000001%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EH%3C/text%3E%3C/svg%3E)
Hendrix
2,075
Reputation points
Independent Advisor
1 answer
I have Premium, why is my CoPilot so limited.
I use a lot of Copilot in my everyday life, especially with MS excel and PP. But I do not get much usage from it because it tells me to try again tomorrow, I've reached my limit. I thought subscribing to 365 would give me unlimited copilot use with these…
Microsoft Copilot | Other
2,272 questions
asked
2026-10-13T17:29:33.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 19%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ryan Creech
0
Reputation points
answered
2026-10-13T17:30:21.3733333+00:00
AI answer
0 answers
Where to find W-9 for Microsoft 365 it isn't in the Admin portal?
We need this for out accounting and auditing purposes.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,571 questions
asked
2026-10-13T17:06:26.7833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 80%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVP%3C/text%3E%3C/svg%3E)
Victoria Pacheco
0
Reputation points
commented
2026-10-13T17:30:05.18+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
20,030
Reputation points Microsoft External Staff
Moderator
1 answer
Inquiry on October 2026 OneDrive Policy: M365 E3/E5 Transition and 25TB Storage Retention
Dear Microsoft Support Team / Account Manager Currently, our organization is utilizing SharePoint Plan 2, purchased directly from Microsoft with timely renewals, and we have maintained full compliance with all terms of service. Previously, each user was…
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,119 questions
asked
2026-10-10T17:54:18.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 59%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN5%3C/text%3E%3C/svg%3E)
no 5
0
Reputation points
commented
2026-10-13T17:29:40.29+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kristen Tran
2,285
Reputation points
Independent Advisor
1 answer
link to windows
Link to windows will not sign in to my hotmail account. It just cycles forever. Does not even get to the point of asking for a password.
Windows for home | Windows 11 | Connect Phone and PC
1,433 questions
asked
2026-10-13T16:08:52.9933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 95%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Richard Broadbent
0
Reputation points
answered
2026-10-13T17:28:29.5933333+00:00
GsN5034 - IA
78,605
Reputation points
Independent Advisor
3 answers
Microsoft 365 Family Storage Reduction and Price Increases Are Driving Loyal Customers Away
As a long-time Microsoft 365 Family subscriber, I am extremely disappointed by the reported changes to storage allocation and the recent subscription price increases. My family has organised years of files, photos, backups, and personal data based on the…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,279 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 61%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 96%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
2 answers
I download Office Home 2024 and couldn't save the work in Excel.
I just purchased Office Home 2024 and downloaded it, but couldn't save the work in Excel. Help.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
5,975 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 69%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
1 answer
Not able to access Workday
I am trying to access my workday. I put in my email address and password and then it asks me for the code on the Authenticator app. I never receive a code on the app so I’m never able to access Workday
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,633 questions
asked
2026-10-13T17:26:03.9266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 59%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGD%3C/text%3E%3C/svg%3E)
Gary Davidson
0
Reputation points
answered
2026-10-13T17:27:03.6566667+00:00
AI answer
2 answers
my microsoft word app is not working, and i need it.
why is my microsoft word app not working? It just stopped in the middle of writing a paper, and i cant get it back. I lost the paper and i keep getting this prompt that its not functioning but help or the repair now button is not doing anything.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,892 questions
asked
2026-10-13T16:26:11.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 6%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
ralph thompson
0
Reputation points
answered
2026-10-13T17:21:42.3866667+00:00
John Jefferson Doyon
89,715
Reputation points
Independent Advisor
3 answers
disturbing bell icon -system tray
I have tried to get rid of the do not disturb bell in my system tray. I have turned off all I can think of. I want the time and date in the system tray, nothing more.
Windows for home | Windows 11 | Desktop, Start, and personalization | Desktop
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 67%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPE%3C/text%3E%3C/svg%3E)
1 answer
Rebuild Indexes vs Update Statistics
I have a 165TB database on SQL2022 server and is part of a DAG. ETL (load/delete) is done every night on 35k tables and the largest table average load is 5-6 million rows. The largest table is 6.5TB (30 tables over 1TB) and has six Non-Clustered indexes…
SQL Server Database Engine
SQL Server Database Engine
Core component of SQL Server for storing, processing, and securing data
791 questions
asked
2026-10-13T16:13:04.51+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 15%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPT%3C/text%3E%3C/svg%3E)
Parsons, Tim
0
Reputation points
answered
2026-10-13T17:20:39.5166667+00:00
Erland Sommarskog
138K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft 365 Excel crashes with 0xc0000005 in ntdll.dll during ASP.NET Excel COM automation on Windows Server 2022
Microsoft 365 Excel crashes with 0xc0000005 in ntdll.dll during ASP.NET Excel COM automation on Windows Server 2022 Issue description We are experiencing a production issue in our GPPS ASP.NET application, which generates Excel reports using Microsoft…
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,757 questions
asked
2026-10-13T13:01:19.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 49%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kumar, Prakash (MTSL)
0
Reputation points
commented
2026-10-13T17:20:02.55+00:00
Viorel
127.3K
Reputation points
2 answers
One of the answers was accepted by the question author.
New Outlook is frozen
Screenshot 2026-10-12 094505.png My new Outlook app has been frozen for two weeks. It is version 1.2026.929.200. I have tried repairing it from the Settings, resetting it, uninstalling and reinstalling, restarting my computer, etc. What can I do to fix…
Outlook | Windows | New Outlook for Windows | For business
Outlook | Windows | New Outlook for Windows | For business
Using New Outlook on Windows for professional communication and productivity
12,502 questions
asked
2026-10-12T14:29:05.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 64%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Costello, Abby
0
Reputation points
accepted
2026-10-13T17:17:37.9266667+00:00
Costello, Abby
0
Reputation points
1 answer
Is it possible to remove an individual OneDrive account from a Windows PC / account?
This question was originally posted here: https://superuser.com/questions/1940595/is-it-possible-to-remove-an-individual-onedrive-account-from-a-windows-pc-acco I am soliciting for any better answers, beyond the answer in the link above! (Of course…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,279 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 2%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
1 answer
365 offices
Cancel the subscription I have already paid around 100 pound I need cancel and have my money back
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,345 questions
asked
2026-10-13T16:39:08.86+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 49%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Adney Sacramento
0
Reputation points
answered
2026-10-13T17:14:47.1666667+00:00
DaveM121
938.6K
Reputation points
Independent Advisor
0 answers
connecting apple calendar with outlook
Habe Probleme mit synchronisierung zwischen apple device und outlook
Outlook | Web | Outlook.com | Calendar
Outlook | Web | Outlook.com | Calendar
Scheduling and managing events using Outlook.com calendar
2,889 questions
asked
2026-10-13T16:36:00.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 90%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mike Herold
0
Reputation points
commented
2026-10-13T17:14:38.9366667+00:00
John Jefferson Doyon
89,715
Reputation points
Independent Advisor