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Cannot delete contacts from Outlook 365 but they are deleted in Outlook Classic

I have some Duplicate contacts which may have been synced from WhatsApp via iPhone contact sync appear in outlook.live.com > People > All contacts and in New Outlook. Deleting them (single or bulk) returns “Couldn’t delete contact.” Editing shows…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-05T22:43:24.7+00:00
Butch 0 Reputation points
answered 2026-11-05T22:44:34.7133333+00:00

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3 answers

Need help "deleting" an email from suggestions

One of our clients recently changed his email. When I go to send him an email, his old email always pops up first, despite the fact that it is not in his contact and his contact has his updated email. Is there a way that I can delete this old email from…

Outlook | Web | Outlook.com | Contacts
asked 2026-11-03T17:05:16.58+00:00
Lorelei Gennett 0 Reputation points
answered 2026-11-04T21:44:06.2533333+00:00
Hornblower409 18,685 Reputation points
1 answer

How to recover a deleted Outlook contact

I deleted some contacts in Outlook last week and now need to recover a contact, but I don't see any of the deleted contacts in "Deleted Items"

Outlook | Web | Outlook.com | Contacts
asked 2026-11-03T12:14:32.32+00:00
Lucy Pellerin 0 Reputation points
answered 2026-11-03T16:23:14.9466667+00:00
piohal-3542 135 Reputation points
1 answer

People app within outlook.com

On my outlook.com account and the people app within outlook.com I have one contact in there 4 times. have tried everything I know, and I cannot seem to be able to delete any of them. do you know what i need to do.

Outlook | Web | Outlook.com | Contacts
asked 2026-11-01T14:00:38.8066667+00:00
HARRY OATES 0 Reputation points
commented 2026-11-03T00:03:58.12+00:00
Chloe-V 15,075 Reputation points Microsoft External Staff Moderator
1 answer

Problemi eliminazione contatti Outlook

Buongiorno, scrivo perchè non riesco a cancellare i contatti da Outlook, mi compare la dicitura "Non è stato possibile eliminare questo contatto", non riesco a risolvere. So che è un problema largamente diffuso.

Outlook | Web | Outlook.com | Contacts
asked 2026-11-01T09:10:00.3633333+00:00
Damiano Fiorini 0 Reputation points
commented 2026-11-02T17:27:05.22+00:00
Damiano Fiorini 0 Reputation points
1 answer

Duplicates being created in iphone contacts with Outlook for IOS sync

I have an iphone that has contacts sync with Outlook for ios. Outlook is the only contacts. They sync has been duplicating contacts in iphone contacts so now there are 3 times as many contacts in iphone as outlook (because of duplication). I want to…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-29T12:25:06.26+00:00
Rust, David 0 Reputation points
answered 2026-10-29T12:25:51.2833333+00:00

AI answer

3 answers

Email address gets blocked when I send email to a group of contacts

On several occasions, my outlook.com email address is blocked when I send out an email to several contacts set up in contact groups. I need to do this fairly frequently, so it is getting annoying to have to unblock my me email address every time. How can…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-25T14:54:57.6133333+00:00
Elaine Robinson 0 Reputation points
answered 2026-10-25T18:21:13.2533333+00:00
TaoLi 119.7K Reputation points Independent Advisor
2 answers

Bogus contacts won't delete

My environment: I'm a Microsoft 365 subscriber and use Outlook Desktop for Windows (the paid version, not the free one). I sync my contacts from my outlook.com account to a Samsung Galaxy S21 and use the native Samsung email and contacts apps connected…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-16T13:30:53.9966667+00:00
Tom Cianflone 5 Reputation points
commented 2026-10-20T18:48:43.3666667+00:00
Tom Cianflone 5 Reputation points
2 answers

Restore deleted Contact in Outlook

I accidently deleted a Contact in Outlook how do I retrieve it

Outlook | Web | Outlook.com | Contacts
asked 2026-10-16T20:24:59.6533333+00:00
Almansberger, Joan 0 Reputation points
commented 2026-10-20T12:13:27.5666667+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
2 answers

why can i notreceive emails from one specific contact in my safe senders list

Why can I not receive e-mails from one specific contact who is in my safe senders list

Outlook | Web | Outlook.com | Contacts
asked 2026-10-19T16:27:32.5366667+00:00
debbie carvalho 0 Reputation points
answered 2026-10-20T03:11:38.9366667+00:00
Chloe-V 15,075 Reputation points Microsoft External Staff Moderator
2 answers

How can I edit contacts?

How can I edit contact information for all lists? I want to edit and make changes to current listed contacts. Some are no longer needed and some have updaTED INFORMATION.

Outlook | Web | Outlook.com | Contacts
asked 2026-10-19T15:36:08.29+00:00
Aida Rodriguez 0 Reputation points
answered 2026-10-19T16:39:57.0433333+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
2 answers

how to alphabetise a list

I need to alphabetise a list of names in my outlook

Outlook | Web | Outlook.com | Contacts
asked 2026-10-19T04:38:50.8333333+00:00
Margaret Carlile 0 Reputation points
answered 2026-10-19T05:23:02.7133333+00:00
SD - IA 182.5K Reputation points Independent Advisor
2 answers

I can't edit or delete some contacts from the People tab.

My iPhone was synced with Outlook contacts. At one point, I could no longer add new contacts. The iPhone would save them momentarily, but then they would disappear from the list—though they did appear in Outlook. These contacts I cannot edit or delete,…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-17T08:19:45.54+00:00
Maya Vujicic 0 Reputation points
answered 2026-10-17T11:34:57.52+00:00
Jhun Buala 6,390 Reputation points Independent Advisor
1 answer

Delete a contact list in outlook 365

There is an empty contact list folder that I don't need, how do I delete the folder?

Outlook | Web | Outlook.com | Contacts
asked 2026-10-16T20:56:59.94+00:00
elaine powell 0 Reputation points
answered 2026-10-16T21:47:10.71+00:00
John Jefferson Doyon 90,550 Reputation points Independent Advisor
2 answers One of the answers was accepted by the question author.

Group Emails

How do I set up a group of people to email all at one time?

Outlook | Web | Outlook.com | Contacts
asked 2026-10-16T20:06:56.6166667+00:00
Peterson, Mary A 20 Reputation points
accepted 2026-10-16T20:09:01.9666667+00:00
Peterson, Mary A 20 Reputation points
1 answer

Cannot retrieve data when importing contacts from gmail to outlook

Unable to retrieve data from importing contacts to outlook from gmail. xl file is readable but cannot imported to outlook.

Outlook | Web | Outlook.com | Contacts
asked 2025-07-30T01:57:55.5966667+00:00
Elias Ordolis 0 Reputation points
commented 2026-10-15T22:04:14.87+00:00
Irene Doerksen 0 Reputation points
1 answer

Unable to delete certain contacts from outlook.com

In Outlook.com, I have several contacts that cannot be deleted. Whenever I try to remove them, I get the error message "Couldn't delete contacts", and the contacts reappear a few seconds later. This problem has been ongoing for a few weeks and…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-15T12:47:25.07+00:00
IC 0 Reputation points
answered 2026-10-15T18:37:24.8233333+00:00
Lucus-V 14,420 Reputation points Microsoft External Staff Moderator
2 answers

Removing Old Email Address from Suggested

Is there a way to permanently remove one old email address from my suggested recipients in Classic Outlook without clearing my entire AutoComplete or contact suggestion history? I am looking to do this since the recipient has a new address and I do not…

Outlook | Web | Outlook.com | Contacts
asked 2026-10-13T16:28:31.1166667+00:00
Rachhvir Dhaliwal 0 Reputation points
commented 2026-10-15T10:02:18.84+00:00
Kai-H 30,315 Reputation points Microsoft External Staff Moderator
2 answers

I was in middle of chat trying to get back my contacts for outlook.com emails, when cut off

Trying to get back my contacts for my emails, not succeeding

Outlook | Web | Outlook.com | Contacts
asked 2026-10-12T15:40:03.0866667+00:00
John Bourne 0 Reputation points
edited an answer 2026-10-13T03:10:02.7233333+00:00
Hornblower409 18,685 Reputation points
2 answers

Emails sent to Hotmail bouncing back

I have sent several Group emails to Hotmail addresses and they have all bounced back.

Outlook | Web | Outlook.com | Contacts
asked 2026-10-12T05:06:14.3333333+00:00
Val Lennan 0 Reputation points
answered 2026-10-12T06:14:54.0233333+00:00
simo-k 99,795 Reputation points Volunteer Moderator