Community Center | Not monitored
Tag not monitored by Microsoft.
58,384 questions
0 answers
Azure for Students verification completed but subscription activation fails
Hello Microsoft Support, I recently created a personal Microsoft account to register for Azure for Students. I received the academic verification email at my university email address and clicked the verification link. However, when trying to continue the…
Community Center | Not monitored
asked
2026-10-16T10:11:47.5633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Trung Kien
0
Reputation points
edited the question
2026-10-16T13:35:49.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
7,050
Reputation points Microsoft External Staff
Moderator
4 answers
Microsoft Copilot – missing chat/request history
Hello, I would like to report an issue / suggest an improvement regarding Microsoft Copilot. Until recently, I could easily see the list of my previous Copilot requests/conversations. This history is very important for my daily work because I frequently…
Microsoft Copilot | Other
2,296 questions
asked
2026-10-16T10:07:05.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 52%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EII%3C/text%3E%3C/svg%3E)
IVAN INFANTE
0
Reputation points
edited an answer
2026-10-17T08:22:06.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
3 answers
Google not opening on edge browser
Google not opening on edge browser any help apricated
Microsoft Edge | Website issues | Windows 11
Microsoft Edge | Website issues | Windows 11
Troubleshooting website display or functionality issues in Edge on Windows 11
1,674 questions
asked
2026-10-16T10:05:26.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 55.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJR%3C/text%3E%3C/svg%3E)
john rochfort
0
Reputation points
answered
2026-10-16T14:01:07.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 99%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Levi Cornwell
255
Reputation points
1 answer
Azure Bastion Cost Not Showing in Cost Management and No Update from Support Request
Hello Community, I am experiencing an issue with Azure Bastion billing. I have an Azure Bastion resource deployed and it has been running successfully. However, I am unable to see the associated Bastion costs properly reflected in Azure Cost…
Azure Bastion
Azure Bastion
An Azure service that provides private and fully managed Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines.
349 questions
asked
2026-10-16T10:00:31.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHR%3C/text%3E%3C/svg%3E)
Hitesh raut
40
Reputation points
answered
2026-10-16T10:13:08.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 18%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Babar Nawaz
0
Reputation points
5 answers
WIN 11 activation after hardware change
win11 cannot find my digital license account after hardware change. If I use trouble shooters and enter my slmgr /dti it just saying contact support. But where is the support? I have logged in to windows with correct account and when i browse from…
Windows for home | Windows 11 | Licensing and activation
5,418 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 97%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Azure ARC ESU's for SQL Server 2016
Hi All, I'm currently on Win Serv 2016 and SQL Server 2016. If i want ESU's via Azure Arc, do i need to license it traditionally first using the Year 1,2 and 3. Is it cheaper to license it via Azure Arc. I do not have Software assurance at the moment.…
Azure Arc
Azure Arc
A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.
643 questions
asked
2026-10-16T09:57:02.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 41%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
Dinaish Govindarajoo
30
Reputation points
answered
2026-10-16T09:57:54.4433333+00:00
AI answer
1 answer
Microsoft Store asking me to repurchase Minecraft (Bedrock & Java) after SSD failure and Windows reinstall
Hello, I previously purchased Minecraft: Java & Bedrock Edition for PC on my Microsoft account and played it extensively with my friends. Recently, my SSD failed, so I had to replace it and perform a fresh reinstall of Windows. After reinstalling, I…
Windows for home | Windows 11 | Microsoft Store
3,396 questions
asked
2026-10-16T09:50:52.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOP%3C/text%3E%3C/svg%3E)
Ono PUNPUN
0
Reputation points
edited the question
2026-10-17T06:28:07.89+00:00
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Tax Residency Certificate for Microsoft Ireland Operations Limited for tax year 2026
Hello, I would like to request a Certificate of Tax Residence for Microsoft Ireland Operations Limited for the 2026 tax year. Please provide the certificate in PDF format. Thank you.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,680 questions
asked
2026-10-16T09:49:11.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 1%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
Daria Lorek | X-ONE
20
Reputation points
accepted
2026-10-16T11:01:46.6966667+00:00
Daria Lorek | X-ONE
20
Reputation points
2 answers
Updating credit card details
I wish to update my credit card details in order to renew my subscription to Microsoft 365, but am having issues with the new card details being accepted. Could this be because I am currently in a different country? Moderator moved from Microsoft 365…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,466 questions
asked
2026-10-16T09:48:58.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 9%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Simon Peile
0
Reputation points
edited an answer
2026-10-17T07:48:03.0033333+00:00
Vikki-T
12,080
Reputation points Microsoft External Staff
Moderator
2 answers
unable to add an existing email as an outlook.com alias
I created an outlook.com email address several months ago. When I changed computers there was no outlook on it so I purchased and downloaded the office suite. Now it won't let me use that email address and when I try to add it as an alias it says that…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,232 questions
asked
2026-10-16T09:45:37.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 37%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Minneana James
0
Reputation points
answered
2026-10-16T12:23:49.31+00:00
EmilyS726
273.7K
Reputation points
Independent Advisor
2 answers
Excel error
Hello - I have received an Excel error message and selected "repair now". Nothing happened. Any advice for me?
Microsoft 365 and Office | Excel | For home | Windows
Microsoft 365 and Office | Excel | For home | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
58,019 questions
asked
2026-10-16T09:45:12.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 91%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Allison Smith
0
Reputation points
answered
2026-10-16T10:19:11.4133333+00:00
DaveM121
939.6K
Reputation points
Independent Advisor
0 answers
Unable to Run a Mail Rule (manually) in New Outlook desktop...?
Can anyone explain why I cannot Run this Mail Rule manually in New Outlook desktop ('Run rule now' is greyed out (unavailable))? I have been in Contact with Support because the Automatic Filtering in New Outlook prevents most of my Rules running…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,178 questions
asked
2026-10-16T09:43:35.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 6%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED1%3C/text%3E%3C/svg%3E)
DJBlake-1561
50
Reputation points
asked
2026-10-16T09:43:35.39+00:00
DJBlake-1561
50
Reputation points
2 answers
Unable to access Microsoft Credentials Support — AB-100 prerequisite clarification
Subject: Unable to access Microsoft Credentials Support — AB-100 prerequisite clarification Hello Microsoft team, I hold the Microsoft Certified: Azure AI Engineer Associate (AI-102) certification, which remains active until January 5, 2027. I understand…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,384 questions
asked
2026-10-16T09:38:18.7766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 10%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Navneet Mundra (navmundr)
0
Reputation points
answered
2026-10-16T09:53:38.96+00:00
Julian Sharp
45,856
Reputation points
2 answers
Laptop can not pick up microsoft mouse
Laptop does not pick up Microsoft mouse and Blue tooth is on
Windows for home | Other | Search, touch, and mouse
211 questions
asked
2026-10-16T09:34:51.5966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 30%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Con de Bruin
0
Reputation points
answered
2026-10-16T10:33:05.9+00:00
GsN5034 - IA
78,870
Reputation points
Independent Advisor
0 answers
Azure Bastion Developer SKU: Unable to connect to any VM due to "Internal server error while requesting session"
Service: Azure Bastion (Developer SKU), Windows VMs, UK South Scenario: Connect to Windows VMs over RDP via Azure Portal → Connect → Bastion (VM password auth). This worked until 14 Oct 2026. Result: A few seconds after clicking Connect: "There was…
Azure Bastion
Azure Bastion
An Azure service that provides private and fully managed Remote Desktop Protocol (RDP) and Secure Shell (SSH) access to virtual machines.
349 questions
asked
2026-10-16T09:26:27.06+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 41%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
edi_smooth
0
Reputation points
asked
2026-10-16T09:26:27.06+00:00
edi_smooth
0
Reputation points
0 answers
Have we been groomed by Microsoft, in respect of Copilot?
I am furious about Microsoft suddenly closing the door on unlimited chat with Copilot, with no warning whatsoever. I had been working on something with Copilot to switch my online shop to another platform. It was very difficult and stressful to set up. I…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,799 questions
asked
2026-10-16T09:23:59.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 1%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Louise Comb
0
Reputation points
asked
2026-10-16T09:23:59.8233333+00:00
Louise Comb
0
Reputation points
2 answers
Why am i being charged twice on my monthly subscription
Why am i being charged twice on my monthly subscription, a payment was taken on 2nd of October 2026 and a message is popping up asking me to update and make a payment, why?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,404 questions
asked
2026-10-16T09:23:25.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 98%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPD%3C/text%3E%3C/svg%3E)
patience domingos
0
Reputation points
answered
2026-10-16T09:56:34.1466667+00:00
DaveM121
939.6K
Reputation points
Independent Advisor
2 answers
Old emails have suddenly appeared
My email suddenly switched to old emails from 2021. How do I switch back?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,232 questions
asked
2026-10-16T09:05:41.7233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDJ%3C/text%3E%3C/svg%3E)
DONALD JOST
0
Reputation points
answered
2026-10-16T12:37:51.2266667+00:00
TaoLi
116.8K
Reputation points
Independent Advisor
2 answers
One of the answers was accepted by the question author.
Cannot access my account due to change in phones
Good afternoon, I have recently changed my cellphone and cannot get into any of my accounts, I am the only admin on the account and I don't have my old phone anymore, I need URGENT help accessing authenticator or getting it to work on my new cellphone…
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Microsoft 365 and Office | Install, redeem, activate | For business | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
10,261 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 91%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
1 answer
No Cards for Redemption
the India store is out of stock. Even the Overwatch gift card, which was the only option left, is now out of stock too. As a result, we have no way to redeem the points we have earned. Many of us have collected a large number of points through consistent…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,555 questions
asked
2026-10-16T09:05:17.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 65%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYR%3C/text%3E%3C/svg%3E)
yuvraj Rajput
0
Reputation points
answered
2026-10-16T09:56:27.2766667+00:00
Van S
24,565
Reputation points
Independent Advisor