Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,369 questions
2 answers
two accounts need to delete one
accidently subscribed to two accounts. One email no longer in use and other is correct one. How do I delete subscribed account without password or use of this email address? Being charged 129.99 for each subscription.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked
2026-10-09T19:59:47.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 85%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFU%3C/text%3E%3C/svg%3E)
First United Methodist Church
0
Reputation points
answered
2026-10-10T14:23:02.4933333+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
Outlook won't import gmail
I'm trying to troubleshoot why Outlook won't import my gmail account any more. I'm trying to follow these instructions: Reset the stored Gmail OAuth credentials in Windows. Close Outlook. Open Credential Manager from the Start menu. Select Windows…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,844 questions
asked
2026-10-10T14:22:32.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mathilda Navias
0
Reputation points
answered
2026-10-10T14:23:01.9033333+00:00
AI answer
1 answer
App Service Linux: Kudu /api/command remains pending after restart while health and VFS reads succeed
We are qualifying a closed prelaunch App Service Linux application. A small, authorized read-only Python command runs through the authenticated Kudu /api/command endpoint and writes a digest-bound result file outside the application's publication…
Azure App Service
Azure App Service
Azure App Service is a service used to create and deploy scalable, mission-critical web apps.
10,082 questions
asked
2026-10-10T14:15:54.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 87%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAO%3C/text%3E%3C/svg%3E)
Anas Omar Ibrahim
0
Reputation points
answered
2026-10-10T14:17:35.0266667+00:00
AI answer
3 answers
How to disable the Microsoft Office 365 Word CoPilot Summary
When any Word document is opened CoPilot is generating a Summary of the document at the top of the document. This is highly annoying and unwanted. There appears to be no way of disabling this feature. CoPilot is enable by corporate policy and cannot be…
Microsoft 365 and Office | Word | For business | Windows
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
9,258 questions
asked
2026-05-29T17:26:57.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 20%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
McNamara, Brian
20
Reputation points
commented
2026-10-10T14:10:35.1333333+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
2 answers
Android backup not organising into folders
My settings in onedrive are for synced photos to be organised into the same folders that they are in on my Galaxy S23. Onedrive still just dumps all photos into one Camera Roll folder. Have tried clearing cache, changing settings and resyncing, but no…
Microsoft 365 and Office | OneDrive | For home | Android
Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
1,178 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 75%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
2 answers
Paid subscription
How do I cancel the paid subscription to Grammarly?
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,254 questions
asked
2026-10-09T21:31:01.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 3%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruth Busby
0
Reputation points
answered
2026-10-10T13:58:32.7766667+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
3 answers
Microsoft 365 Basic plan
Hello, Could you please let me know if I can subscribe to the Microsoft 365 Basic plan for $1.99 per month and reactivate my account? [microsoft.com] Thank you for your assistance. Sincerely,
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,302 questions
asked
2026-10-09T22:10:11.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 87%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lev Volfovsky
0
Reputation points
answered
2026-10-10T13:56:47.6133333+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
F10 Camera Toggle and Stuck OSD Notification Issue
am experiencing a persistent issue with the camera toggle (F10) on my ASUS Vivobook 16X M1603QA, and I would appreciate your assistance in resolving it. Issue description: When I press F10 to toggle the camera, the on-screen display (OSD) notification…
Windows for home | Windows 11 | Devices and drivers
24,617 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
2 answers
unlicensed product
Why does my excel file show as (unlicensed product)
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,648 questions
asked
2026-10-09T23:22:44.6466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 82%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFE%3C/text%3E%3C/svg%3E)
Fran eisenhower
0
Reputation points
commented
2026-10-10T13:51:25.41+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
1 answer
Windows 10 64-bit computer (under ESU) with a recurring VSS failure affecting backup program.
I have a Windows 10 64-bit computer with ESU with a recurring VSS failure affecting my backup program, Acronis True Image. I have already restarted and collected vssadmin list writers, vssadmin list providers, vssadmin list shadows, vssadmin list…
Windows for home | Windows 10 | Recovery and backup
475 questions
asked
2026-09-29T01:38:03.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 77%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Steve Rankine
0
Reputation points
commented
2026-10-10T13:48:49.6666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
23,195
Reputation points Microsoft External Staff
Moderator
2 answers
Solitaire on Win 11 now requires itself to be run in full screen.
Solitaire on Win 11 now requires itself to be run in full screen. This is just started Aug. 6, 2026, and prevents me from doing 2 things at once with a smaller Solitaire window. How do I revert to the older friendlier version?
Windows for home | Windows 11 | Display and graphics
5,363 questions
asked
2026-08-06T18:02:47.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 82%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sarek
5
Reputation points
commented
2026-10-10T13:48:42.1333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 82%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Phil or Carol Paino
0
Reputation points
1 answer
Entra passkey registration sends hints ["security-key"] on Linux, blocking synced passkeys (1Password)
We have a passkey profile that allows synced passkeys (no attestation, no AAGUID restrictions). Users can register 1Password passkeys from macOS, but not from Linux (Chrome and Edge): Security info > Add sign-in method > Passkey always opens the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,325 questions
asked
2026-10-09T11:39:09.97+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 13%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
David Salinas
0
Reputation points
answered
2026-10-10T13:48:35.65+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 61%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rauh, Alexander
240
Reputation points
2 answers
My XBOX app gets stuck on Launching Xbox then crashes
My XBOX app gets stuck on Launching Xbox then crashes, i have restarted the PC over 20 times , i have uninstalled and reinstalled over 10 times, i have repaired, reset app and game services over 20 times, i ended up calling on Sunday and spent over 2…
Windows for home | Windows 11 | Apps
2,423 questions
asked
2026-10-06T14:43:42.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 88%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Healed Venom
0
Reputation points
answered
2026-10-10T13:47:40.5633333+00:00
Carl-L
23,195
Reputation points Microsoft External Staff
Moderator
2 answers
How to stop the computer from rebooting by itself hourly or so?
Why is my computer rebooting by itself hourly? I'm working on a project and it suddenly goes black and restarts.
Windows for home | Other | Performance and system failures
2,877 questions
asked
2026-06-01T17:08:26.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 46%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Steven Pereus
0
Reputation points
commented
2026-10-10T13:47:00.9466667+00:00
Keith
6
Reputation points
3 answers
I can't speak to anyone and I need a refund! How to i get a hold of an actual human? The ai in unhelpful.
I was billed for a subscription I tried to cancel. I want my money back. I need to speak to someone immediately!
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,312 questions
asked
2026-10-09T23:43:12.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 22%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETK%3C/text%3E%3C/svg%3E)
Taliah Kent
0
Reputation points
answered
2026-10-10T13:45:52.38+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator
3 answers
Unable to re-activate my second FSX Gold Install >> after UNINSTALLING my first Install !!!!!!
I had to upgrade my MB , Of course before doing that I uninstalled all my OS, programs (including my legally purchased FSX Gold Boxed edition) and deleted all entries that related to this first Install. I changed my Motherboard, everything went without…
Windows for home | Other | Licensing and activation
189 questions
asked
2026-10-07T21:04:34.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 79%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
peter Bootes
0
Reputation points
commented
2026-10-10T13:45:14.2166667+00:00
Carl-L
23,195
Reputation points Microsoft External Staff
Moderator
2 answers
I cannot sign into my hotmail due to the message is "The Microsoft account you've entered does not exist."
Dear support team I am writing for a help to recover my hotmail account, because I need the OTP that will sent to that email address from a third party website. Please help guide me though all the procedures. Sincerely
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,073 questions
asked
2026-10-10T10:57:48.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kunathon Kim
0
Reputation points
answered
2026-10-10T13:44:03.6033333+00:00
EmilyS726
271.7K
Reputation points
Independent Advisor
2 answers
Unable to save to favorites
Windows 11 unable unable to save to favorites. Cam save to favorites bar.
Microsoft Edge | Favorites, history, and downloads | Windows 11
Microsoft Edge | Favorites, history, and downloads | Windows 11
Managing bookmarks, browsing history, and downloads in Edge on Windows 11
584 questions
asked
2026-09-30T14:24:31.4766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 20%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDR%3C/text%3E%3C/svg%3E)
DAVID RIDDLE
5
Reputation points
commented
2026-10-10T13:41:17.89+00:00
DAVID RIDDLE
5
Reputation points
9 answers
In my laptop WiFi icon is missing.
I having Dell Inspiron 13 5379 laptop with windows 11 professional I have verified the device manager network adapter is working fine. But WiFi symbol is not visible in the task bar and network setting. Windows updates are updated.
Windows for home | Windows 11 | Internet and connectivity
5,482 questions
asked
2026-10-09T10:23:23.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 50%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Suresh Krishnamurthi
0
Reputation points
answered
2026-10-10T13:38:59.1366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 25%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Lucky98
0
Reputation points
2 answers
authenticator code
i dont have the number or i do not know the device where the authenticator code was sent
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,287 questions
asked
2026-10-08T05:13:39.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 80%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
MARIEL JOYCE HIPPOG
0
Reputation points
answered
2026-10-10T13:37:11.2366667+00:00
Stefan Blom
353.9K
Reputation points MVP
Volunteer Moderator