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How to remove totally, Trojan:Win32/HeavensGate.RPY!MTB from my computer?

How to remove totally, Trojan:Win32/HeavensGate.RPY!MTB from my computer?

Windows for home | Windows 11 | Security and privacy
asked 2026-11-06T00:33:03.9833333+00:00
Hugo Rocha 0 Reputation points
answered 2026-11-06T01:50:00.8033333+00:00
Paulo GM 73,960 Reputation points Independent Advisor
2 answers

how to fix incompatible drivers - sonicwall

Trying to turn on memory integrity and I have two incompatible drivers: Sonicwall. How do I fix this?

Windows for home | Windows 11 | Security and privacy
asked 2026-11-05T23:51:19.0533333+00:00
Denise Palmer 0 Reputation points
answered 2026-11-06T01:30:19.65+00:00
Paulo GM 73,960 Reputation points Independent Advisor
2 answers

Report attempted scam and check safety of my PC

Need to check safety of my PC after and attempted scam

Windows for home | Windows 11 | Security and privacy
asked 2026-11-05T22:19:54.1833333+00:00
karen kaskie 0 Reputation points
answered 2026-11-05T22:58:29.43+00:00
Manoel Barros 23,275 Reputation points Independent Advisor
2 answers

How to delete Trojan webvaultpro.co.in on windows PC

I have continuous pop up warnings saying Trojan found in /Win 32, virus caught in browser from "Google Active Defender", which has button to Block Virus and Scan OC which dont work but delete the popup. These buttons open chrome and showed the…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-05T18:12:58.5066667+00:00
Daniel Scotti 0 Reputation points
edited the question 2026-11-05T18:18:51.6566667+00:00
Ramesh 183.5K Reputation points Volunteer Moderator
2 answers

How do I clear a McAfee Hack on my computer?

M computer has been hacked by a McAfee attack. How do I clear this hack?

Windows for home | Windows 11 | Security and privacy
asked 2026-08-17T14:36:45.13+00:00
Carl Holmberg 0 Reputation points
commented 2026-11-05T17:30:25.29+00:00
Daniel Brennan 0 Reputation points
1 answer

Windows AIK Certificate Enrollment Fails with HTTP 404 on ASUS ROG Strix G16 G614FR (Microsoft Pluton TPM)

Hello, I am experiencing an issue with Windows AIK certificate enrollment on my ASUS ROG Strix G16 G614FR laptop. The missing AIK certificate prevents Call of Duty from completing its hardware attestation checks, blocking access to online…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-21T22:54:12.5533333+00:00
Matteo 5 Reputation points
commented 2026-11-05T17:18:12.2433333+00:00
Matteo 5 Reputation points
3 answers

Virus problem

how to uninstall "ACE.exe" virus from my Windows 11 system?

Windows for home | Windows 11 | Security and privacy
asked 2026-11-04T21:10:48.6066667+00:00
Stephen J Friedman 0 Reputation points
answered 2026-11-05T13:44:45.79+00:00
Dio Xavier 298.2K Reputation points Volunteer Moderator
2 answers

Outlook account hacked: attacker added their email as recovery contact, can't remove it

My Outlook account was hacked. The attacker added their own email address as the security/recovery email, so password reset codes go to them and I can't sign in or remove it. What happened: - I lost access to my Outlook account on 31st. The recovery…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-01T18:37:10.19+00:00
Moatasim Yousaf 5 Reputation points
commented 2026-11-05T13:26:45.0966667+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Email Problem

Hello, I'm having issues receiving an email from microsoft for a security code i recently made a change to my account but i am trying to cancel this request, but failing to get the email with the security code, im not in apple debt, every other email…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-03T18:07:01.81+00:00
Isiah Folk 0 Reputation points
commented 2026-11-05T11:07:10.0533333+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
1 answer

I have uninstalled Norton 360 and now can't log in to defender

I have uninstalled Norton 360 and now can't log in to defender. I assume that I should have made changes to defender before I did the uninstall. Is it possible that a registry entry needs changing? Thanks

Windows for home | Windows 11 | Security and privacy
asked 2026-11-05T04:43:09.8433333+00:00
Les Irving 0 Reputation points
answered 2026-11-05T05:21:22.58+00:00
SD - IA 182.5K Reputation points Independent Advisor
1 answer

find my device shows location disabled

find my device shows location disabled. bing maps shows old location and will not update

Windows for home | Windows 11 | Security and privacy
asked 2026-11-04T21:06:09.9433333+00:00
BJ Zoppa 0 Reputation points
commented 2026-11-05T04:50:05.55+00:00
Estrella721 47,570 Reputation points Independent Advisor
1 answer

TPM AIK Enrollment Failure 0x80190190 / Intel PTT EK Validation Hello,

Hello, I am following up on my existing TPM/AIK attestation issue. I have completed additional diagnostics that further isolate the problem. System: ASRock B860 Pro-A WiFi Intel PTT firmware: 700.19.1011.2289 Windows 11 / Secure Boot enabled The TPM is…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-06T23:09:54.13+00:00
Bryan Manning 0 Reputation points
commented 2026-11-05T02:18:48.2133333+00:00
Bryan Manning 0 Reputation points
2 answers

How to stop blinking cmd window that appear and disappear automatically in WIndows 11

Hi, Recently, I have been facing a weird problem of having a transient cmd (I can only guess) window that appears and disappears automatically in Windows 11. This happens when I browse the internet using Chrome or Edge, and sometimes just while using…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-04T20:30:59.6466667+00:00
Golam Dastegir Al-Quaderi 0 Reputation points
answered 2026-11-04T21:10:06.74+00:00
Ferdinand Nanalig 33,735 Reputation points Independent Advisor
1 answer

Windows:Spotlight Privacy

Do other users or anybody on internet can see what pictures on windows 11 lock screen in Windows Spotlight I liked or disliked. is there any rating/public information about likes and dislikes to each picture

Windows for home | Windows 11 | Security and privacy
asked 2026-11-04T19:07:54.1466667+00:00
Chuper Up 0 Reputation points
commented 2026-11-04T20:25:25.8033333+00:00
EmilyS726 277.8K Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

My computer has been hacked my screen shows in big letters WINDOWS UPDATE DO NOT TURN OFF hackers get into my credit cards

My computer has been hacked more than a couple of times: my screen goes black and shows in big letters WINDOWS UPDATE DO NOT TURN OFF ...they take hold of my cursor and get access to my credit cards trying to charge a few hundred $ in several places!…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-04T18:52:56.7333333+00:00
Gabriela Donescu 20 Reputation points
accepted 2026-11-04T19:01:07.5366667+00:00
Gabriela Donescu 20 Reputation points
2 answers

The option to add a phone number is missing. I need to know how to add it when this option isn't there

Can someone please help me? I am trying to add a phone number to my Microsoft account, however, the option does not even show. I have one email to my account, and I want to add my phone number, so anything helps.

Windows for home | Windows 11 | Security and privacy
asked 2026-11-04T16:22:35.79+00:00
Jaitegh Singh 0 Reputation points
answered 2026-11-04T17:00:34.2033333+00:00
Paulo GM 73,960 Reputation points Independent Advisor
2 answers

how to contact a technical support agent?

I am requesting technical assistance investigating suspected unauthorized access involving my Google, Apple, and potentially Microsoft accounts and devices. Google/Gmail: I discovered messages in my Gmail Drafts folder, including one dated August 25,…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-02T13:57:36.4+00:00
allenthomsen 0 Reputation points
answered 2026-11-04T14:29:59.0333333+00:00
Vikki-T 13,230 Reputation points Microsoft External Staff Moderator
1 answer

Windows security notification: "features of Windows Logon User Interface Host may not work"

I am on windows 11, this notification just keeps getting send, I'm guessing it's when I unlock my laptop but I haven't checked, and I have no idea why. I can only guess it's the custom german keyboard layout I made myself that's getting blocked for some…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-02T15:38:52.04+00:00
ties 0 Reputation points
commented 2026-11-04T08:15:47.6466667+00:00
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
2 answers

Blocking parts of apps

I get a windows security pop up when I am trying to back up quicken stating that some features are blocked because they can't confirm who published emc.dll hat the app tied to load

Windows for home | Windows 11 | Security and privacy
asked 2026-10-27T18:36:57.8633333+00:00
Gwen O 0 Reputation points
commented 2026-11-04T04:37:29.2+00:00
Emma1-N 14,895 Reputation points Microsoft External Staff Moderator
2 answers

I'm not able to run my c programs locally on vs code.

Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\cmd.exe) attempted to load \Device\HarddiskVolume3\Users\DELL\OneDrive\Documents\EduDiagnose\EduDiagnose\Code.c\C.exe that did not meet the Enterprise signing level…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-03T15:25:00.18+00:00
Agastya Dubey 0 Reputation points
answered 2026-11-03T17:06:51.6233333+00:00
Francisco Montilla 31,820 Reputation points Independent Advisor