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1 answer One of the answers was accepted by the question author.

Junk Mail folder suddenly emptied!

This morning I have found my junk mail folder empty. I got connected to Microsoft chat 4 times and when I raise the issue, it disconnects immediately. What is wrong?

Outlook | MacOS | New Outlook for Mac | For home
asked 2026-10-07T13:27:14.7033333+00:00
Hamdi Sellami 20 Reputation points
commented 2026-10-15T04:58:52.86+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
3 answers

On-prem to spoke via Azure Firewall (hybrid hub-and-spoke) facing Asymmetric routing issue

Issue is ping is working fine from Onprem to Spoke but application traffic like 443/3389 etc not working. If i remove UDR from Gateway Subnet and UDR from Spoke Subnet and all working fine. Suspecting issue with Asymmetric Routing but not sure how to…

Azure Firewall
Azure Firewall

An Azure network security service that is used to protect Azure Virtual Network resources.

888 questions
asked 2026-10-09T11:34:24.32+00:00
Sandeep Darak 0 Reputation points
commented 2026-10-15T04:57:48.8133333+00:00
Sandeep Darak 0 Reputation points
2 answers

NOt able to increase quota - raised support ticket- no help since 3 days -

ERROR NOtAbleINcrease.png Please do the needful at the earliest 2610100030000942 I am disappointed with AI support and MS support

Azure Kubernetes Service
Azure Kubernetes Service

An Azure service that provides serverless Kubernetes, an integrated continuous integration and continuous delivery experience, and enterprise-grade security and governance.

2,793 questions
asked 2026-10-13T08:57:11.9966667+00:00
Varma 1,620 Reputation points
commented 2026-10-15T04:56:07.08+00:00
Varma 1,620 Reputation points
1 answer One of the answers was accepted by the question author.

To check which microsoft antivirus is installed

How can I check whether I am on Microsoft defender or Windows security? And how to execute them?

Microsoft Security | Microsoft Defender | Other
asked 2026-10-15T04:47:20.59+00:00
Noordin Ahmad 0 Reputation points
accepted 2026-10-15T04:55:08.3366667+00:00
Noordin Ahmad 0 Reputation points
2 answers

Email import

Need assistance in importing my old blueyonder account into outlook

Outlook | Web | Outlook.com | Email
asked 2026-10-14T18:13:00.4633333+00:00
Paul M 0 Reputation points
answered 2026-10-15T04:54:17.48+00:00
John Jefferson Doyon 89,735 Reputation points Independent Advisor
2 answers

How to restore my files in windows 11

My computer updated and shutdown properly. I booted it, it finished applying the updates, then instead of logging into my profile like it usually does, it then asked me to create a new account, and all my data and files were deleted. I then logged into a…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-13T11:49:32.6566667+00:00
BK 0 Reputation points
edited a comment 2026-10-15T04:53:25.8566667+00:00
BK 0 Reputation points
2 answers

Windows 11 upgrade removed Font (Maori Langauge) Glyphs or Macrons

Hi with a Windows 11 upgrade from WIN 10 some of the fonts that were working in windows 10 with glyphs/macrons stopped being recognised and now defaults those specific glyphs to Microsoft specific fonts i.e. an Latin Small Letter A with Macron (a ā)…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-10-15T03:56:16.61+00:00
Mike 0 Reputation points
answered 2026-10-15T04:53:06.14+00:00
Darren Bruce 2,095 Reputation points Independent Advisor
2 answers

I have new windows 11 pc and hp printer prints but will not scan.

I have Windows 11 and cant scan on my hp computer. Printer works fine.

Windows for business | Windows Client for IT Pros | User experience | Print, fax, and scan
asked 2025-10-31T18:55:37.3333333+00:00
Kathy Fleming 0 Reputation points
commented 2026-10-15T04:52:23.49+00:00
JuliaMarvin 23,260 Reputation points Volunteer Moderator
1 answer

My outlook is using an outlook.com address that is not the same as the email I purchased 365 with

When I log into Outlook, it shows an outlook.com email address that I don't use. My license for 365 was purchased using my gmail account. I believe this is causing me other issues, like sending meeting notices from an invalid outlook address. How do I…

Outlook | Web | Outlook.com | Email
asked 2026-10-09T17:14:29.6233333+00:00
Donald Gaertner 0 Reputation points
commented 2026-10-15T04:51:15.38+00:00
John Jefferson Doyon 89,735 Reputation points Independent Advisor
1 answer

Billing issues. Cannot log in

Billing issues cannot log in. I have paid for extra storage and cannot access it

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T04:09:53.5833333+00:00
Beverly McLoughlin 0 Reputation points
commented 2026-10-15T04:47:21.5433333+00:00
John Jefferson Doyon 89,735 Reputation points Independent Advisor
1 answer

Power Query can't be launched

I use excel on Mac but power query can't be launched. Tried reinstalling excel and iOS. Neither works. Below are error messages I received. Could anyone please help? Get Data (power query) -- Power Query wasn't able to start. Restart excel and try…

Microsoft 365 and Office | Excel | Other | MacOS
asked 2026-10-15T01:21:17.38+00:00
PO 0 Reputation points
answered 2026-10-15T04:46:50.48+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
2 answers

Discounts on Office 365

Is there a discount on Office 365 for retirees from companies with Microsoft accounts?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T23:03:48.63+00:00
Bob Dougherty 0 Reputation points
answered 2026-10-15T04:46:18.76+00:00
Bulldog 4,870 Reputation points
2 answers

I cannot capitalize "t" with my left shift button

when I try to use the left shift to make a capital t nothing happens. Left shift works to capitalize every other letter and right shift works to make a capital t, as does caps lock. I'm on windows 11 and there aren't any updates on my computer. I've…

Windows for home | Windows 11 | Input and language
asked 2026-10-15T04:04:04.7633333+00:00
Sarah Farr 0 Reputation points
answered 2026-10-15T04:44:01.49+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
2 answers

Continuous Crashing with no apparent vause

My PC has just started hanging/crashing out of the blue today. I could be on a call and it'd still run fine however any function would not work such as clicking, and every program would go unresponsive. I have updated my graphics driver and it didnt fix…

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-14T17:56:59.3866667+00:00
Shaurya Gupta 20 Reputation points
answered 2026-10-15T04:42:18.54+00:00
Ian-T 14,120 Reputation points Microsoft External Staff Moderator
2 answers

HOW DO I REMOVE THESE PINK BORDERS THEY JUST APPEARED WITHOUT NOTIFICATION

HOW DO I REMOVE THESE PINK BORDERS THEY JUST APPEARED WITHOUT NOTIFICATION

Windows for home | Windows 11 | Display and graphics
asked 2026-10-11T16:39:25.3366667+00:00
Anthony Moran 0 Reputation points
commented 2026-10-15T04:40:56.6+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
5 answers

Surface 7Pro Win10 Can’t start camera 0xa00f429e <pageopenfailed> also <windowshowfailed>(0x8007007f)

Just tried to open native windows camera app in Win10 Surface 7Pro and got error message "Can't start your camera 0xa00f429e <pageopenfailed> (0x8007007f)" Still works fine in Zoom, Teams, and other camera apps downloaded from MS store.…

Surface | Surface Pro | Sound and camera
asked 2026-10-11T20:35:06.71+00:00
Howie 0 Reputation points
commented 2026-10-15T04:40:22.1+00:00
Norah-L 11,870 Reputation points Microsoft External Staff Moderator
2 answers

Log in troubles on pc

Can log in online or on my iPad (this device) but my work laptop says I’m putting in the wrong password

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-12T01:46:31.68+00:00
Nicholas Barksdale 0 Reputation points
commented 2026-10-15T04:39:11.0233333+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
1 answer

How to download gaming services?

stuck here, after every imaginable fix. I need this to run forza horizon 6, I'm pretty sure I have recollection of uninstalling this and the Xbox app a while ago, never imagining I would need it.

Windows for home | Windows 11 | Apps
asked 2026-10-12T01:01:11.34+00:00
J102614-7973 0 Reputation points
edited a comment 2026-10-15T04:38:12.32+00:00
Norah-L 11,870 Reputation points Microsoft External Staff Moderator
1 answer

Following up from case #Moderator note: PII removed which was closed by Microsoft Casual Games Support Team around 9/3/2026

Microsoft Casual Games Support Team was not able to solve my issue with the Spider Solitaire freezing during the middle of playing about every 20-30 minutes. They said they were forwarding the issue on to the Engineering team and that the Engineering…

Windows for home | Other | Performance and system failures
asked 2026-10-12T09:33:09.3233333+00:00
Teresa Smith 0 Reputation points
commented 2026-10-15T04:37:41.8833333+00:00
Emma1-N 13,700 Reputation points Microsoft External Staff Moderator
1 answer

Disappearing Copilot chats

I was unexpectedly signed out of Copilot on 13 October 2026. After signing back into the same Microsoft account, all previous chat history disappeared. New chats are being saved, but historical chats are missing. The issue persists in an InPrivate…

Microsoft Copilot | Other
asked 2026-10-13T12:25:59.3966667+00:00
Eric E 0 Reputation points
commented 2026-10-15T04:37:02.46+00:00
Eric E 0 Reputation points