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Customer Service Assistance Needed

Hello, I'm trying to reach Microsoft 365 Customer Service to merge multiple Microsoft 365 accounts and upgrade to a business account. Does anyone have a good number to reach a live person? My website hosting is through GoDaddy, but they recommend I…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T20:44:03.5833333+00:00
ANG08 0 Reputation points
commented 2026-10-14T21:34:37.9033333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
3 answers

My XBOX app gets stuck on Launching Xbox then crashes

My XBOX app gets stuck on Launching Xbox then crashes, i have restarted the PC over 20 times , i have uninstalled and reinstalled over 10 times, i have repaired, reset app and game services over 20 times, i ended up calling on Sunday and spent over 2…

Windows for home | Windows 11 | Apps
asked 2026-10-06T14:43:42.0033333+00:00
Healed Venom 0 Reputation points
commented 2026-10-14T21:33:52.3166667+00:00
Healed Venom 0 Reputation points
1 answer One of the answers was accepted by the question author.

Microsoft Apps for Business - billed to my personal email and unable to locate my subscription

I need to cancel my Microsoft 365 apps for business subscription, which has one license and is billed to my business billing profile. The emails and billing notification go to my personal email, but microsoft says my business email / username cannot be…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-14T19:53:47.89+00:00
Viola Mason 0 Reputation points
accepted 2026-10-14T21:31:33.3466667+00:00
Viola Mason 0 Reputation points
1 answer

OnVUE Exam Stopped by Proctor Due to Lighting (SC-200) - Need Rescheduling Assistance

Hi Microsoft Support Team, I was taking my SC-200: Microsoft Security Operations Analyst exam today via OnVUE, and the proctor suddenly stopped the exam due to an environmental lighting issue. When the session was terminated, an incident case number…

Community Center | Not monitored
asked 2026-10-14T21:09:49.8433333+00:00
Njabulo 0 Reputation points
edited the question 2026-10-14T21:30:14.96+00:00
Gérard Oomens 133.3K Reputation points Volunteer Moderator
1 answer

Can find an open (public) Power automate SharePoint test site for module Getting Started with Power Automate Unit 4

Can anyone tell me how to find a open or public test sharepoint site for unit 4 of the Getting started with Power Automate Module? This question is related to the following Learning…

Community Center | Not monitored
asked 2026-10-14T20:57:08.91+00:00
Manuela Matias 0 Reputation points
edited an answer 2026-10-14T21:28:45.4233333+00:00
Julian Sharp 45,521 Reputation points
1 answer

How to create a bootable UBS drive for Windows 11 arm64 using a non-arm64 computer

I have 3 Surface laptops. 2, 5, and 7 versions. My 7 version, ARM64 Snapdragon processor, took a dive and will not boot. I need to create a bootable media (USB) device to be able to get Windows reinstalled on it. According to the posting on MS, you…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-14T21:26:32.58+00:00
Robert Stewart 0 Reputation points
answered 2026-10-14T21:26:46.4933333+00:00

AI answer

1 answer

MFA verification methods fail with error 399287

Hi, I am the only Global Administrator of the Microsoft 365 tenant. I can authenticate with my password, but all MFA verification methods fail with error 399287. I need an MFA reset or backend review of the authentication methods for the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T18:32:53.2633333+00:00
Magnus Falck 0 Reputation points
edited the question 2026-10-14T21:25:18.5266667+00:00
Jack-Bu 6,960 Reputation points Microsoft External Staff Moderator
1 answer

Unable to Access Microsoft Credentials Support – Engage Center Stuck Loading

Hello, I'm trying to contact Microsoft Credentials Support regarding an urgent PL-300 exam rescheduling issue, but the Engage Center portal is not working. I'm able to sign in successfully, but the page remains stuck on a white screen with animated…

Microsoft Partner Center | Other
asked 2026-10-13T22:48:36.02+00:00
Aisha Williams 0 Reputation points
answered 2026-10-14T21:24:12.5633333+00:00
Julian Sharp 45,521 Reputation points
2 answers

Windows 11 24H2 Start Menu

Hello All we've noticed at my company an issue that's coming up with a number of computers that we have. After they are upgraded to 24H2 when you go to start and begin typing in anything even as simple as Control Panel or CMD it just starts doing a…

Windows for home | Windows 11 | Desktop, Start, and personalization | Start Menu
asked 2026-08-04T22:58:53.1233333+00:00
Lynn Pulte 5 Reputation points
answered 2026-10-14T21:19:06.07+00:00
CrazyKats 20,095 Reputation points Volunteer Moderator
2 answers

Legit email or spam

Is Microsoft 365 ******@infoemail.microsoft.com a legitimate email from Microsoft?

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-14T20:34:58.6+00:00
Joe Nichols 0 Reputation points
answered 2026-10-14T21:18:36.8033333+00:00
Ferdinand Nanalig 33,435 Reputation points Independent Advisor
2 answers

Two g-mail accounts

I purchased additional storage but i still get a notice that my storage is full. I think the wrong g-mail account is being used. What can I do to get it into one account but not lose anything from the other account?

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-14T20:32:52.2966667+00:00
Jack Williams 0 Reputation points
edited a comment 2026-10-14T21:08:36.3266667+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

Issues accessing free software on the Education Application in Azure

I currently have an active Azure for Students subscription that was recently renewed. I went to view the free software that is offered in the Education application, however I found that It was no longer being listed. I signed out and signed back in just…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,555 questions
asked 2026-10-14T21:07:59.8+00:00
Brandon Stowe 0 Reputation points
answered 2026-10-14T21:08:11.42+00:00

AI answer

1 answer

Tenant lockout: sole Global Administrator (personal Microsoft account) lost access to MFA authenticator

I'm the only Global Administrator of my own Azure tenant. It's the directory that was created automatically when I signed up for Azure with my personal Microsoft account (an outlook.com address). When I sign in to the Azure portal or the Microsoft Entra…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-14T21:07:05.31+00:00
Leonardo suarez 0 Reputation points
answered 2026-10-14T21:07:53.1733333+00:00

AI answer

2 answers

Changed emails lost calendar and contacts

I changed my email address; how can I retrieve my contacts and calendars from my old email address?

Microsoft Edge | Other | Windows 10
asked 2026-06-08T16:24:59.9066667+00:00
Mike Mellecker 0 Reputation points
commented 2026-10-14T21:05:44.0233333+00:00
David Rohrs 0 Reputation points
1 answer

Is BizTalk Server 2020’s WCF-SQL adapter supported for connecting to Azure SQL Managed Instance?

My Org currently run BizTalk Server 2016 with its own databases and separate application OLTP databases on SQL Server 2016. We plan to migrate to BizTalk Server 2020, with BizTalk’s own databases remaining on SQL Server 2022 at a supported BizTalk update…

BizTalk Server
BizTalk Server

A family of Microsoft server products that support large-scale implementation management of enterprise application integration processes.

432 questions
asked 2026-10-14T21:01:52.44+00:00
Sandeep NBiz 0 Reputation points
answered 2026-10-14T21:02:57.1566667+00:00

AI answer

1 answer

Microsoft Account Compliance Lock nightmare

I’ve had my Minecraft account since 2011, went to minecon twice and even had the first creeper cape. Fast forward to a few years back when Microsoft started forcing us to merge our accounts with Microsoft accounts. Fast forward again to this month…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-29T05:03:09.4966667+00:00
Alayna G 0 Reputation points
commented 2026-10-14T21:00:57.8133333+00:00
DigitalAccountAdvocate 0 Reputation points
1 answer

Can't find the marketplace item "Data Sciences Virtual Machine - Windows 2019"

I've used this marketplace image in the past, but I can't find it in the markeplace now. All documentation that I've read says it is still there, but no matter how I search I do not find it.

Azure Data Science Virtual Machines
Azure Data Science Virtual Machines

Azure Virtual Machine images that are pre-installed, configured, and tested with several commonly used tools for data analytics, machine learning, and artificial intelligence training.

74 questions
asked 2026-10-14T20:59:46.79+00:00
Gloff, Kevin 0 Reputation points
answered 2026-10-14T21:00:37.79+00:00

AI answer

1 answer

Acquiring a Pay-per-incident support.

I am attempting to create a Pay-per-incident (PPI) support without success. I attempted to use my O365 admin and my work account that gets me logged into the Engage Center, but when I try to select the option for the Pay-per-incident I get the…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T19:58:52.0133333+00:00
Craig Saunders 0 Reputation points
answered 2026-10-14T20:57:05.4133333+00:00
Kai-L 20,120 Reputation points Microsoft External Staff Moderator
1 answer

Azure SQL Database: Validating logical_database_guid as a stable identifier for least-privilege access — Permissions and best practices

Problem description I am seeking confirmation on whether using logical_database_guid as a database-local, stable identifier is supported and recommended for least-privilege access when connecting directly to a standalone Azure SQL Database in a General…

Azure SQL Database
asked 2026-10-09T22:18:33.7166667+00:00
Ramu-1383 0 Reputation points
commented 2026-10-14T20:55:00.3466667+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
2 answers

installing my Cricut Air 2 using USB port?

I can't get my Cricut Explorer Air 2 to connect using a USB port that it came with.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-14T20:10:42.4766667+00:00
Cynthia Fritsche 0 Reputation points
answered 2026-10-14T20:54:05.3+00:00
EmilyS726 273K Reputation points Independent Advisor