Other features or issues related to Microsoft Partner Center
Individual (Taiwan) cannot complete tax profile: "Tax ID type" only accepts 8-digit business Uniform Number
Account type: Individual. Program: Microsoft Store (Taiwan). When creating the tax profile, at step 3 "Tax Residence Country/Region", the field "Tax ID type" is required ("This is a required field."). The only option is…
Microsoft Partner Center | Other
Partner Center account still deactivated after vetting status changed to Authorized - cannot access Hardware Developer Program or open a support request
My Windows Hardware Developer Program enrollment was deactivated on 2 September 2026 while account verification was in progress. Verification has since completed successfully, but account access is still blocked, and I cannot open a support request to…
Microsoft Partner Center | Other
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Unable to add MPN ID in app registration
I have tried multiple times, hours and days apart to add a MPN ID to one of my apps to get the app verified. I have a valid partner center ID, but every time I get an error message saying "There's a temporary problem with the service. Please try…
Microsoft Partner Center | Other
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Partner Center: "Payout and tax profiles" always fails, so we can't submit a paid add-on
Our app is published in the Microsoft Store (private audience). Our subscription add-on won't submit: "You need to update your tax and payout information before you can charge money." But Account settings → Payout and tax → Payout and tax…
Microsoft Partner Center | Other
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Partner Center Hardware program shows "already enrolled but your program registration is deactivated" and cannot be re-enrolled
Environment: Partner Center — Windows Hardware Developer Program Problem Our organization's Windows Hardware Developer Program enrollment is in a deactivated state and re-enrollment is blocked, which blocks all driver signing submissions. Repro /…
Microsoft Partner Center | Other
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Business Verification Stuck at "Pending Partner Action" Past the Estimated Date for Hardware Developer Program
Our company is currently enrolling in the Microsoft Hardware Developer Program through the Partner Center. We completed the Employment Verification successfully in the previous step by uploading our official Business License. However, we have run into an…
Microsoft Partner Center | Other
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Cannot save notification email in Action Center > My Preferences (Windows Hardware Developer Program) - "Oops", and the support request form hangs
Tenant: boolsoft Program: Windows Hardware Developer Program Signed-in user: ******@boolsoft.onmicrosoft.com (sole Global Admin) Problem: In Partner Center > Action Center > My Preferences, saving "Email address for notifications" fails…
Microsoft Partner Center | Other
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Enroll in Partner Center under the Hardware program
I have been trying for over a week to enroll in Partner Center under the Hardware program so that I can submit a driver for approval. I go through the process, fill in all of my company info, and end up with a pink message telling me My request is…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Edge Add-ons developer enrollment blocked (Ref 715-123225) – request manual trust review
Problem I am trying to register as an Individual developer for Microsoft Edge Add-ons (Partner Center → Programs → Microsoft Edge) to publish my browser extension “Muse AI Companion”. After I submit publisher details (name, address, phone, website),…
Microsoft Partner Center | Other
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Dev mode for Xbox
I have a 6 digital code from my console buy when I go to aka.ms/activatexbox it just takes me to my Microsoft dashboard
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
You need to update your tax and payout information before you can charge money.
I'm trying to submit an application for the Microsoft Store, but keep getting the message "You need to update your tax and payout information before you can charge money." However when I look at the payout and tax screens I see every thing…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
try to buy a 365 licence
I try to purchaise an licence of Microsoft 365, I have basic acount via active24. It´s not posible to sync de permisons. There´s a link to sync, but I always get the some answer. The provider says, I have to solve it with Microsoft. How can we do…
Microsoft Partner Center | Other
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Document M130 - Add Tenant Form - Find a Proposal ID
Hello, I try to proceed a ticket with add the new tenant to the Client EA Enrollment, CLT Support needs a Proposal ID in the form, where I could find this ID? Thank you.
Microsoft Partner Center | Other
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Azure Subscription is not listing MPN
Earlier, i was able to list MPN and Azure Sponsorship under Subscriptions in Azure Portal. now, MPN is not listed there, what could be the reason?
Microsoft Partner Center | Other
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AI answer
Azure Sponsored account expires . . . but we are an active MS Partner newly renewed . . .
As a Microsoft Partner with a renewed membership just recently, I received an e-mail saying: 'your Azure sponsored account expires on October 5, 2026. I need clarification on 'why did I receive this message' and 'who do we contact' to get specifics on…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Partner Center developer account: Business Verification stuck at "Rejected / Pending Partner Action", no way to contact support
My Partner Center developer account's Business Verification shows "Rejected" and "Pending Partner Action" on the Verification Summary page (legacy experience). I submitted a new business document on 26 September 2026. The Resolve…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
adding MPN ID to verify publisher error
Getting the below error when i try adding MPN ID to verify publisher, I keeping getting the error message below. I have tried every suggested troubleshooting step but it keep failing. "There is a temporary problem with the service. Please try…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center
Partner Center enrollment blocked – Trust Code 715-123160
My enrollment request for the Microsoft AI Cloud Partner Program was blocked during Microsoft's trust and safety evaluation. Reference number: 715-123160. Correlation ID: 5fa2cb70-a40f-4e15-869f-6057a6323677. Could this be manually reviewed and…
Microsoft Partner Center | Other
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Requesting secure ID submission link for Legal Name Change
Hello Support Team, I submitted a case to request a legal name change on my Microsoft profile for my credentials/certification account. Please send me a secure link or instructions on how to submit my updated government-issued ID to complete this process…
Microsoft Partner Center | Other
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AI answer
MAICPP enrollment stuck: MCA billing account exists in Microsoft 365 but not visible in Azure Cost Management
We created MCA billing account successfully in Microsoft 365 Admin Center, account status = Active. When attempting MAICPP enrollment in Partner Center, wizard returns error: No billing accounts found. We logged into Azure Portal with both Global…
Microsoft Partner Center | Other
Other features or issues related to Microsoft Partner Center