2,608 questions with Microsoft Partner Center | Other tags

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Individual (Taiwan) cannot complete tax profile: "Tax ID type" only accepts 8-digit business Uniform Number

Account type: Individual. Program: Microsoft Store (Taiwan). When creating the tax profile, at step 3 "Tax Residence Country/Region", the field "Tax ID type" is required ("This is a required field."). The only option is…

Microsoft Partner Center | Other
asked 2026-09-27T15:29:28.3+00:00
Brian Huang 0 Reputation points
commented 2026-10-08T12:32:04.0666667+00:00
danistwen 0 Reputation points
0 answers

Partner Center account still deactivated after vetting status changed to Authorized - cannot access Hardware Developer Program or open a support request

My Windows Hardware Developer Program enrollment was deactivated on 2 September 2026 while account verification was in progress. Verification has since completed successfully, but account access is still blocked, and I cannot open a support request to…

Microsoft Partner Center | Other
asked 2026-10-04T02:46:57.6366667+00:00
Andrew Baker 0 Reputation points
commented 2026-10-08T11:31:50.13+00:00
Andrew Baker 0 Reputation points
1 answer

Unable to add MPN ID in app registration

I have tried multiple times, hours and days apart to add a MPN ID to one of my apps to get the app verified. I have a valid partner center ID, but every time I get an error message saying "There's a temporary problem with the service. Please try…

Microsoft Partner Center | Other
asked 2026-10-05T16:56:50.1633333+00:00
K 0 Reputation points
answered 2026-10-08T07:43:44.4133333+00:00
Harm 0 Reputation points
0 answers

Partner Center: "Payout and tax profiles" always fails, so we can't submit a paid add-on

Our app is published in the Microsoft Store (private audience). Our subscription add-on won't submit: "You need to update your tax and payout information before you can charge money." But Account settings → Payout and tax → Payout and tax…

Microsoft Partner Center | Other
asked 2026-10-08T06:29:08.0633333+00:00
Paul Shuter 0 Reputation points
0 answers

Partner Center Hardware program shows "already enrolled but your program registration is deactivated" and cannot be re-enrolled

Environment: Partner Center — Windows Hardware Developer Program Problem Our organization's Windows Hardware Developer Program enrollment is in a deactivated state and re-enrollment is blocked, which blocks all driver signing submissions. Repro /…

Microsoft Partner Center | Other
asked 2026-10-08T05:43:18.84+00:00
praismart 0 Reputation points
commented 2026-10-08T05:57:46.9+00:00
praismart 0 Reputation points
0 answers

Business Verification Stuck at "Pending Partner Action" Past the Estimated Date for Hardware Developer Program

Our company is currently enrolling in the Microsoft Hardware Developer Program through the Partner Center. We completed the Employment Verification successfully in the previous step by uploading our official Business License. However, we have run into an…

Microsoft Partner Center | Other
asked 2026-10-08T03:38:50.5733333+00:00
FSYD 0 Reputation points
0 answers

Cannot save notification email in Action Center > My Preferences (Windows Hardware Developer Program) - "Oops", and the support request form hangs

Tenant: boolsoft Program: Windows Hardware Developer Program Signed-in user: ******@boolsoft.onmicrosoft.com (sole Global Admin) Problem: In Partner Center > Action Center > My Preferences, saving "Email address for notifications" fails…

Microsoft Partner Center | Other
asked 2026-10-06T04:54:44.0666667+00:00
MA JONGSOOK 0 Reputation points
commented 2026-10-08T00:42:59.1+00:00
MA JONGSOOK 0 Reputation points
0 answers

Enroll in Partner Center under the Hardware program

I have been trying for over a week to enroll in Partner Center under the Hardware program so that I can submit a driver for approval. I go through the process, fill in all of my company info, and end up with a pink message telling me My request is…

Microsoft Partner Center | Other
asked 2026-10-07T19:29:00.7733333+00:00
Adam 0 Reputation points
0 answers

Edge Add-ons developer enrollment blocked (Ref 715-123225) – request manual trust review

Problem I am trying to register as an Individual developer for Microsoft Edge Add-ons (Partner Center → Programs → Microsoft Edge) to publish my browser extension “Muse AI Companion”. After I submit publisher details (name, address, phone, website),…

Microsoft Partner Center | Other
asked 2026-10-06T17:51:55.5433333+00:00
Egor Besarab 0 Reputation points
edited the question 2026-10-07T00:19:24.9833333+00:00
Jay Pham (WICLOUD CORPORATION) 4,680 Reputation points Microsoft External Staff Moderator
2 answers

Dev mode for Xbox

I have a 6 digital code from my console buy when I go to aka.ms/activatexbox it just takes me to my Microsoft dashboard

Microsoft Partner Center | Other
asked 2026-03-11T15:10:24.4966667+00:00
Jase 30 Reputation points
commented 2026-10-06T22:56:34.4933333+00:00
natacha m flores 5 Reputation points
0 answers

You need to update your tax and payout information before you can charge money.

I'm trying to submit an application for the Microsoft Store, but keep getting the message "You need to update your tax and payout information before you can charge money." However when I look at the payout and tax screens I see every thing…

Microsoft Partner Center | Other
asked 2026-02-10T08:13:07.5333333+00:00
Judd Taylor 0 Reputation points
commented 2026-10-06T17:03:21.9166667+00:00
Junior Murrell 0 Reputation points
0 answers

try to buy a 365 licence

I try to purchaise an licence of Microsoft 365, I have basic acount via active24. It´s not posible to sync de permisons. There´s a link to sync, but I always get the some answer. The provider says, I have to solve it with Microsoft. How can we do…

Microsoft Partner Center | Other
asked 2026-10-06T10:41:25.6566667+00:00
Gerhard Berktold 0 Reputation points
0 answers

Document M130 - Add Tenant Form - Find a Proposal ID

Hello, I try to proceed a ticket with add the new tenant to the Client EA Enrollment, CLT Support needs a Proposal ID in the form, where I could find this ID? Thank you.

Microsoft Partner Center | Other
asked 2026-10-06T08:25:26.33+00:00
Bielska Beata 0 Reputation points
edited the question 2026-10-06T09:10:23.1466667+00:00
Doris V 1,785 Reputation points Microsoft External Staff Moderator
1 answer

Azure Subscription is not listing MPN

Earlier, i was able to list MPN and Azure Sponsorship under Subscriptions in Azure Portal. now, MPN is not listed there, what could be the reason?

Microsoft Partner Center | Other
asked 2026-10-05T07:42:32.9033333+00:00
Gopi Krishnan U 0 Reputation points
answered 2026-10-05T07:42:48.98+00:00

AI answer

0 answers

Azure Sponsored account expires . . . but we are an active MS Partner newly renewed . . .

As a Microsoft Partner with a renewed membership just recently, I received an e-mail saying: 'your Azure sponsored account expires on October 5, 2026. I need clarification on 'why did I receive this message' and 'who do we contact' to get specifics on…

Microsoft Partner Center | Other
asked 2026-10-04T00:32:29.0066667+00:00
Mary Gillette 0 Reputation points
0 answers

Partner Center developer account: Business Verification stuck at "Rejected / Pending Partner Action", no way to contact support

My Partner Center developer account's Business Verification shows "Rejected" and "Pending Partner Action" on the Verification Summary page (legacy experience). I submitted a new business document on 26 September 2026. The Resolve…

Microsoft Partner Center | Other
asked 2026-10-03T06:45:58.66+00:00
Neha 0 Reputation points
0 answers

adding MPN ID to verify publisher error

Getting the below error when i try adding MPN ID to verify publisher, I keeping getting the error message below. I have tried every suggested troubleshooting step but it keep failing. "There is a temporary problem with the service. Please try…

Microsoft Partner Center | Other
asked 2026-10-03T05:37:44.6+00:00
Joseph Ogirima 0 Reputation points
1 answer

Partner Center enrollment blocked – Trust Code 715-123160

My enrollment request for the Microsoft AI Cloud Partner Program was blocked during Microsoft's trust and safety evaluation. Reference number: 715-123160. Correlation ID: 5fa2cb70-a40f-4e15-869f-6057a6323677. Could this be manually reviewed and…

Microsoft Partner Center | Other
asked 2026-09-24T12:33:10.8366667+00:00
pepijn van Schie 0 Reputation points
commented 2026-10-02T10:52:36.4966667+00:00
pepijn van Schie 0 Reputation points
1 answer

Requesting secure ID submission link for Legal Name Change

Hello Support Team, I submitted a case to request a legal name change on my Microsoft profile for my credentials/certification account. Please send me a secure link or instructions on how to submit my updated government-issued ID to complete this process…

Microsoft Partner Center | Other
asked 2026-10-02T10:40:25.9733333+00:00
Gnaneshwari Mahimaluru 0 Reputation points
answered 2026-10-02T10:40:39.85+00:00

AI answer

0 answers

MAICPP enrollment stuck: MCA billing account exists in Microsoft 365 but not visible in Azure Cost Management

We created MCA billing account successfully in Microsoft 365 Admin Center, account status = Active. When attempting MAICPP enrollment in Partner Center, wizard returns error: No billing accounts found. We logged into Azure Portal with both Global…

Microsoft Partner Center | Other
asked 2026-10-02T03:11:00.17+00:00
家煜 刘 0 Reputation points