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How to reactivate Excel and Word - reactivation and payment did not solve

Ive had a subscription for years and my Excel and Word quit working so I reactivated with the "activate" button and paid the fee for the subscription of approx $105 with tax. I still cannot get the them to work. Word does not allow me to do…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-14T14:01:35.35+00:00
Theresa Hunter 0 Reputation points
commented 2026-10-14T14:54:51.27+00:00
DaveM121 939.1K Reputation points Independent Advisor
1 answer

experiencing an issue where my PC randomly restarts or freezes with a black screen when left idle

I am currently experiencing an issue where my PC randomly restarts or freezes with a black screen, accompanied by a weird popping sound (pop pop pop). This exclusively occurs when the system is left idle. My PC Specifications: Motherboard: Gigabyte…

Windows for home | Windows 11 | Performance and system failures
asked 2026-06-09T18:10:14.0733333+00:00
Ahmed Amin 0 Reputation points
commented 2026-10-14T14:51:48.4266667+00:00
Aashish Sharma 0 Reputation points
3 answers

How do I set up outlook for when I send a message from a folder, outlook puts the sent message in the folder it was sent from

I want outlook to automatically post a message I reply to that is in a folder to into the same folder that it was replied to

Outlook | Windows | New Outlook for Windows | For business
asked 2026-10-13T21:24:26.3866667+00:00
Charles Wood 0 Reputation points
answered 2026-10-14T14:51:15.81+00:00
Hornblower409 16,770 Reputation points
0 answers

Challenges Migrating On-Premises VMs to Azure

Dear Team, We are currently facing the following challenges while migrating our on-premises VMs to Azure: We are unable to migrate VMs using Azure Migrate because we cannot download the required VDDK 8.0.3 package from Broadcom. When attempting to use…

Azure Migrate
Azure Migrate

A central hub of Azure cloud migration services and tools to discover, assess, and migrate workloads to the cloud.

1,137 questions
asked 2026-10-01T10:51:26.8133333+00:00
Desalegn Ali Ahmed 0 Reputation points
edited a comment 2026-10-14T14:48:08.8733333+00:00
Lakshma Reddy Vattijonnala 1,665 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Calendar date missing

I recently upgraded Outlook at Microsofts prompting and now all the Journal entries I had in my calendar are gone. Please help me retrieve them, there is a lot my history in those journal entries.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-13T22:56:33.7733333+00:00
James Miller 20 Reputation points
accepted 2026-10-14T14:47:37.7966667+00:00
James Miller 20 Reputation points
1 answer

Is it that hard for the support team to find an email ID from an invoice?

DO NOT ask me to create a ticket, I have done that already and the support person assigned is trash. They are just repeating same thing and trying to delay the process so that I get charged every time and keep paying for their services. It has been over…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-13T21:04:52.48+00:00
Prajval Patel 0 Reputation points
commented 2026-10-14T14:47:22.1166667+00:00
Prajval Patel 0 Reputation points
2 answers

impressora hp

L'impressora no va, el tècnic diu que és un problema de windows, d'alguna actualització

Windows for home | Other | Windows update
asked 2026-10-13T11:17:11.82+00:00
Joan Antoja Mas 0 Reputation points
answered 2026-10-14T14:46:59.22+00:00
Joan Antoja Mas 0 Reputation points
1 answer

im trying to open the mycode24 redemption page and it wont open

i just purchased microsoft office fro groupon and im trying to redeem my purchase but the web page will not open

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-10-14T14:12:54.33+00:00
Michael Rose 0 Reputation points
answered 2026-10-14T14:46:34.5233333+00:00
DaveM121 939.1K Reputation points Independent Advisor
1 answer

I have paid for Microsoft 365 Personal but I cannot activate my account

I paid in March 2026 a sum of SEK 1199,99 to continue my account Microsoft 365 Personal. For instance I use Word documents. Those documents are now not available. It seems I need some kind of key (a long one!) that I have not received. How do I access…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-10-14T14:42:36.14+00:00
Lotta Hellgren 0 Reputation points
edited the question 2026-10-14T14:45:43.9333333+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
2 answers

Request for Assistance - Unable to Access Account After Authenticator Deletion

Hello Microsoft Support Team, I am writing to request assistance with my account under the domain .onmicrosoft.com. I accidentally deleted my Microsoft Authenticator registration and now I am unable to sign in or verify my identity, as I do not have any…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T13:54:56.26+00:00
Jia Jiunn Lim 0 Reputation points
edited the question 2026-10-14T14:45:01.6433333+00:00
Nam-D 4,330 Reputation points Microsoft External Staff Moderator
0 answers

Copilot suddenly reports "isn't available in your region" after recent update, despite being in Ontario, Canada

Hello, I am experiencing an issue with Microsoft Copilot that started immediately after a recent update and I am hoping someone can help identify the cause. When I attempt to use Copilot on my Windows PC, I receive a message indicating that Copilot is…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-14T14:44:19.12+00:00
Joe Johnson 0 Reputation points
1 answer

My Authenticator App is accidentally deleted

Hi There, I'm the IT admin and my authenticator app was accidentally deleted. now I can't logged in anymore as I do not have authenticator app. can someone help me how to fix this? Thank you!

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T13:40:19.15+00:00
Mon 0 Reputation points
edited the question 2026-10-14T14:44:27.2266667+00:00
Nam-D 4,330 Reputation points Microsoft External Staff Moderator
1 answer

Mac outlook desktop showing dfferent contacts to office 365 online

I have over 4,000 contacts when I log in online, but I deleted all your contacts from my Mac Outlook account. I can sync between BusyContacts and Outlook on my MacBook, but these changes aren't reflected online or on my iPhone. One other thing - my…

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-10-10T13:49:20.14+00:00
Julian Scott 0 Reputation points
commented 2026-10-14T14:43:04.2866667+00:00
Roebe Ta 1,635 Reputation points Independent Advisor
1 answer

KB5002934 causes copy/paste and formula issues in Excel 2016 — similar to KB5002914

Hello, After installing security update KB5002934, we started experiencing copy/paste and formula-related issues in Microsoft Excel 2016. The symptoms are similar to those we previously experienced with KB5002914. We tested uninstalling KB5002934 and…

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-10-14T14:13:36.26+00:00
Onur Babayiğit 0 Reputation points
answered 2026-10-14T14:42:43.62+00:00
Levi Cornwell 255 Reputation points
1 answer

Setting up 3 monitors with Microsoft 11.

How do I set up for 3 monitors to use independently with my Dell Precision laptop? I wish to work on 3 pages at the same time. Thanks!! Tim

Windows for home | Windows 11 | Display and graphics
asked 2026-06-29T05:08:47.54+00:00
Tim Mainwaring 0 Reputation points
commented 2026-10-14T14:42:17.9166667+00:00
Nancy Cox 0 Reputation points
2 answers

admin center Mfa Issue

Hello, I am trying to sign in to my admin account, but i have an issue with MFA . Error details: Error Code: 399287 Request Id: Correlation Id: Timestamp: 2026-10-14T08:39:14Z I am the only administrator for this account, and this issue started…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T09:33:07.88+00:00
answered 2026-10-14T14:42:10.9866667+00:00
Levi Cornwell 255 Reputation points
2 answers

How to open the DL for external user to send emails

How to open the DL for external user to send emails

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-14T13:24:16.3466667+00:00
Kumar, Pankaj 0 Reputation points
edited an answer 2026-10-14T14:40:29.16+00:00
Nam-D 4,330 Reputation points Microsoft External Staff Moderator
1 answer

how to add agenda function to meetings

How do I add agenda function to meetings please so i can add notes during the meeting

Microsoft Teams | Microsoft Teams for business | Tasks | Manage tasks
asked 2026-04-01T06:19:03.8333333+00:00
Chiara Minchin 0 Reputation points
commented 2026-10-14T14:40:16.86+00:00
Myslenski, Matthew 0 Reputation points
2 answers

How to fix 0xA00F4244<NoCamerasAreAttached>

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-14T12:07:51.2066667+00:00
Yugandhar Bhardwaj 0 Reputation points
commented 2026-10-14T14:39:19.9366667+00:00
DaveM121 939.1K Reputation points Independent Advisor
1 answer

account has multiple transaction from me. I would like a refund of these transactions

can you review my account? I have made several purchases from this morning due to lacking of a subscription which was not true. but I attempted to renew the account more than one time, because the system wasn't able to recognize the account on my…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-14T13:54:11.4066667+00:00
Raymond Clay 0 Reputation points
answered 2026-10-14T14:39:10.0266667+00:00
paulr0511 49,380 Reputation points Independent Advisor