I am currently experiencing an issue where my PC randomly restarts or freezes with a black screen, accompanied by a weird popping sound (pop pop pop). This exclusively occurs when the system is left idle.
My PC Specifications:
- Motherboard: Gigabyte Z890 eagle
- GPU: ASUS Prime Radeon RX 9070
- RAM: Kingston FURY Beast 32g
- Storage: WD_BLACK 2TB NVMe SSD
- OS: Windows 11
According to the Windows Reliability Monitor, the hardware error is logged as follows:
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: ffffc406b86e0000
Parameter 3: ffffc40681ca33c0
Parameter 4: 111
The associated WATCHDOG dump file points to a dxgkrnl!ProcessDeadlockThread failure and contains the following:I am currently experiencing an issue where my PC randomly restarts or freezes with a black screen, accompanied by a weird popping sound (pop pop pop). This exclusively occurs when the system is left idle.
Troubleshooting steps I have already taken:
- I suspected the RAM, but I verified it is correctly installed in DIMM slots A2 and B2 for a dual-channel configuration.
- I did a completely clean installation of the latest GPU drivers (with a factory reset).
According to the Windows Reliability Monitor, the hardware error is logged as follows:
Problem Event Name: LiveKernelEvent
Code: 193
Parameter 1: 810
Parameter 2: ffffc406b86e0000
Parameter 3: ffffc40681ca33c0
Parameter 4: 111
The associated WATCHDOG dump file points to a dxgkrnl!ProcessDeadlockThread failure and contains the following:
IDEO_DXGKRNL_LIVEDUMP (193)
Livedumps triggered by dxgkrnl when a problem is detected.
(This code can never be used for a real BugCheck; it is used to identify live dumps.)
Arguments:
Arg1: 0000000000000810, Reason Code.
100 Internal
Arg2: ffffc406b86e0000, Reserved.
Arg3: ffffc40681ca33c0, Reserved.
Arg4: 0000000000000111, Reserved.
Debugging Details:
------------------
Mini Kernel Dump does not contain unloaded driver list
Mini Kernel Dump does not contain unloaded driver list
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 828
Key : Analysis.Elapsed.mSec
Value: 2644
Key : Analysis.IO.Other.Mb
Value: 24
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 31
Key : Analysis.Init.CPU.mSec
Value: 578
Key : Analysis.Init.Elapsed.mSec
Value: 35220
Key : Analysis.Memory.CommitPeak.Mb
Value: 92
Key : Analysis.Version.DbgEng
Value: 10.0.29547.1002
Key : Analysis.Version.Description
Value: 10.2602.27.2 amd64fre
Key : Analysis.Version.Ext
Value: 1.2602.27.2
Key : Bugcheck.Code.LegacyAPI
Value: 0x193
Key : Bugcheck.Code.TargetModel
Value: 0x193
Key : Dump.Attributes.AsUlong
Value: 0x18
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Failure.Bucket
Value: LKD_0x193_dxgkrnl!ProcessDeadlockThread
Key : Failure.Hash
Value: {cd7886fb-c389-14b9-08f5-7f88f35fd2d8}
BUGCHECK_CODE: 193
BUGCHECK_P1: 810
BUGCHECK_P2: ffffc406b86e0000
BUGCHECK_P3: ffffc40681ca33c0
BUGCHECK_P4: 111
FILE_IN_CAB: WATCHDOG-20260609-2008.dmp
DUMP_FILE_ATTRIBUTES: 0x18
Kernel Generated Triage Dump
Live Generated Dump
FAULTING_THREAD: ffffc406e6bed080
PROCESS_NAME: System
STACK_TEXT:
fffff987`2777f1b0 fffff800`76905ad9 : 00000000`00000810 00000000`00000000 00000000`00000000 00000000`00000000 : nt!DbgkpWerCaptureLiveTriageDump+0x8e
fffff987`2777f6e0 fffff800`76ca3d8a : 00000000`00000000 00000000`c0000022 fffff800`76cea5f0 00000000`c0000022 : nt!DbgkpWerProcessPolicyResult+0x21
fffff987`2777f710 fffff800`76ca3b89 : ffffc406`81ca33c0 fffff987`2777f950 ffffffff`c0000022 00000000`00000000 : nt!DbgkWerCaptureLiveKernelDump2+0x1ea
fffff987`2777f770 fffff800`08203ecc : 00000000`00000057 ffffc406`81ca33c0 ffffffff`c0000022 00000000`00000000 : nt!DbgkWerCaptureLiveKernelDump+0x69
fffff987`2777f7f0 fffff800`764ea8bb : ffffc406`e6bed080 ffffc406`7b6eeb00 fffff987`2777fa00 ffffc406`7b6eebe0 : dxgkrnl!ProcessDeadlockThread+0xec
fffff987`2777f980 fffff800`7668173a : ffffc406`e6bed080 ffffc406`e6bed080 fffff800`764ea400 ffffc406`7b6eebe0 : nt!ExpWorkerThread+0x4bb
fffff987`2777fb30 fffff800`768a9ff4 : fffff800`038c4180 ffffc406`e6bed080 fffff800`766816e0 00000000`00000297 : nt!PspSystemThreadStartup+0x5a
fffff987`2777fb80 00000000`00000000 : fffff987`27780000 fffff987`27779000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34
SYMBOL_NAME: dxgkrnl!ProcessDeadlockThread+ec
MODULE_NAME: dxgkrnl
IMAGE_NAME: dxgkrnl.sys
IMAGE_VERSION: 10.0.26100.8521
STACK_COMMAND: .process /r /p 0xffffc4067b6cb040; .thread /r /p 0xffffc406e6bed080 ; kb
BUCKET_ID_FUNC_OFFSET: ec
FAILURE_BUCKET_ID: LKD_0x193_dxgkrnl!ProcessDeadlockThread
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {cd7886fb-c389-14b9-08f5-7f88f35fd2d8}
Followup: MachineOwner
---------
1: kd> .process /r /p 0xffffc4067b6cb040; .thread /r /p 0xffffc406e6bed080 ; kb
Implicit process is now ffffc406`7b6cb040
Loading User Symbols
Implicit thread is now ffffc406`e6bed080
Implicit process is now ffffc406`7b6cb040
Loading User Symbols
*** Stack trace for last set context - .thread/.cxr resets it
# RetAddr : Args to Child : Call Site
00 fffff800`76905ad9 : 00000000`00000810 00000000`00000000 00000000`00000000 00000000`00000000 : nt!DbgkpWerCaptureLiveTriageDump+0x8e
01 fffff800`76ca3d8a : 00000000`00000000 00000000`c0000022 fffff800`76cea5f0 00000000`c0000022 : nt!DbgkpWerProcessPolicyResult+0x21
02 fffff800`76ca3b89 : ffffc406`81ca33c0 fffff987`2777f950 ffffffff`c0000022 00000000`00000000 : nt!DbgkWerCaptureLiveKernelDump2+0x1ea
03 fffff800`08203ecc : 00000000`00000057 ffffc406`81ca33c0 ffffffff`c0000022 00000000`00000000 : nt!DbgkWerCaptureLiveKernelDump+0x69
04 fffff800`764ea8bb : ffffc406`e6bed080 ffffc406`7b6eeb00 fffff987`2777fa00 ffffc406`7b6eebe0 : dxgkrnl!ProcessDeadlockThread+0xec
05 fffff800`7668173a : ffffc406`e6bed080 ffffc406`e6bed080 fffff800`764ea400 ffffc406`7b6eebe0 : nt!ExpWorkerThread+0x4bb
06 fffff800`768a9ff4 : fffff800`038c4180 ffffc406`e6bed080 fffff800`766816e0 00000000`00000297 : nt!PspSystemThreadStartup+0x5a
07 00000000`00000000 : fffff987`27780000 fffff987`27779000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34