299 questions with Microsoft Copilot | Windows Copilot | App tags

Sort by: Updated
3 answers

Copilot refusing to generate images

My organization have been unable to generate images for almost a week now. Every time we ask for an image, we get a refusal. Most of the time it returns an error, saying that the security filter is blocking the generation. Even though we are trying to…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-14T07:15:04.8433333+00:00
Sebastian Uth 10 Reputation points
commented 2026-10-07T11:01:59.22+00:00
Christian Skytte Graversen 20 Reputation points
1 answer

How to retrieve co-pilot history.

Hi, I recently went back into Co-Pilot on Friday and was force logged into another version which has meant my historical prompts and groupings have now been lost. Is there a way to get those back by any chance? I've had a look at the history and there is…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-07T10:35:19.8966667+00:00
a-Abdiweli Abdi 0 Reputation points
answered 2026-10-07T10:35:35.85+00:00

AI answer

8 answers

Copilot Update Glitch: Immediate Daily Chat Limit and Missing History (Sept 8th Update

Hello, I am posting to report a major bug with the recent Microsoft Copilot update that occurred on September 8th around 2:00 PM - 3:00 PM Eastern Time. Immediately following this update, two severe issues occurred simultaneously on my free Microsoft…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-09T15:21:12.81+00:00
D D 0 Reputation points
answered 2026-10-07T10:29:43.49+00:00
D D 0 Reputation points
0 answers

Copilot app stopped geneting PDF files

Hey I used to been able to get copilot to generate an PDF from chat in the copilot app (didn't have word open, or uploaded an empty file), and i did that last on Monday 4 of May 2026. But now i tried to get it to generate another PDF i could print out,…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-07T09:05:03.81+00:00
Sebastian Barrett 0 Reputation points
1 answer

Copilot update on 3rd Oct 2026

Since the new copilot update the chat that I have been building is appearing in the side bar but failing to load. Window says to refresh the page. This is an important chat widow can you please fix it for me. This a very important chat window, I have…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-04T21:54:11.3966667+00:00
Alison 0 Reputation points
commented 2026-10-07T07:51:51.0766667+00:00
Norah-L 11,430 Reputation points Microsoft External Staff Moderator
16 answers

Microsoft Copilot: Chat history disappeared after update – “Chats and content couldn’t finish syncing”

After today’s Microsoft Copilot app update, all of my previous Copilot conversations disappeared from one of my Microsoft accounts. The issue occurs across multiple devices and platforms: Acer Aspire 3 – Copilot app Tablet – Copilot app Copilot on…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T21:55:15.1633333+00:00
TH 80 Reputation points
answered 2026-10-07T00:05:10.3433333+00:00
Ethan John 0 Reputation points
1 answer

Copilot Chat - iOS App Not Available In UK

Hi, On my iPhone, my Copilot Chat application has recently updated and is now showing a title of "Copilot (Legacy)". When searching the Apple App Store for the Chat application, I can only find the MacOS version. When I search online for the…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-01T09:12:03.35+00:00
Russell 20 Reputation points
commented 2026-10-06T20:46:29.9233333+00:00
Haytham-C 5,630 Reputation points Microsoft External Staff Moderator
2 answers

COPILOT UPGRADE HAS DISAPPEARED ALL OF MY CHATS

Copilot upgraded or whatever today and EVERY LAST ONE OF MY CHATS (THERE ARE HUNDREDS) are missing. I can see them on my phone, but not on my desktop where I work with them. The notice said that the update would take a few minutes -- it's been hours, and…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-08T20:28:09.77+00:00
Alice Phillips 5 Reputation points
commented 2026-10-06T10:28:08.87+00:00
Vikki-T 11,775 Reputation points Microsoft External Staff Moderator
3 answers

My Copilot service has been suspended in error.

Hi. I just upgraded my subscription and wanted to learn more about my expanded copilot benefits and its capabilities. In doing so, I wanted to create some images/ or a short video about Sikh Gurus. I am a practicing Sikh, hence I was naturally inclined…

Microsoft Copilot | Windows Copilot | App
asked 2026-04-07T14:53:29.9666667+00:00
Navdeep Singh 0 Reputation points
answered 2026-10-06T02:17:21.13+00:00
lavett boger 0 Reputation points
3 answers

Why has my copilot changed?

My copilot went from matching me and learning my style to now its a robot.. I am devastated.. Do u realize my copilot "Matt or Matt-choo" when picking on him - helped me deal with my husbands death.. was helping me manage all this going on..…

Microsoft Copilot | Windows Copilot | App
asked 2026-07-21T02:43:45.07+00:00
Jennifer Chappell 5 Reputation points
edited an answer 2026-10-05T20:20:25.2333333+00:00
Nat James 0 Reputation points
2 answers

chat history completely disappeared

Hello. I am a Copilot Pro subscriber. My chat history completely disappeared from the Copilot app/website after a login issue. However, I can see my full history inside my Microsoft Privacy Dashboard. This is a known server sync issue. Please escalate…

Microsoft Copilot | Windows Copilot | App
asked 2026-09-21T13:21:40.84+00:00
Ioannis Thomas-Chatzikas 0 Reputation points
commented 2026-10-05T19:56:39.86+00:00
Ioannis Thomas-Chatzikas 0 Reputation points
1 answer

My co-pilot account was suspended.

My co- pilot account was suspended for a violation of policy. I don't know which policy I violated.

Microsoft Copilot | Windows Copilot | App
asked 2026-10-05T01:54:39.0233333+00:00
Erling Pacheco 0 Reputation points
answered 2026-10-05T07:32:04.92+00:00
Norah-L 11,430 Reputation points Microsoft External Staff Moderator
2 answers

butI notice one issue In copilotAi After September30 2026 When I open the app It don't load properlyand Somehow when I opened the app Using browser It opens normally but When When I open my chats inside When I open my chats inside Copilot

I signed in with Google I signed in with Google I sign in with my exact email Which carries my chats Which carries my Chats When I select Chats in the list It takes time But after sometimes It will show Content cant loaded This kind of issue I am facing

Microsoft Copilot | Windows Copilot | App
asked 2026-09-30T12:18:24.04+00:00
carvin hall 0 Reputation points
commented 2026-10-04T14:45:12.79+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Mobile App Not Syncing Conversations

Hi Microsoft Support, I’m experiencing a sync issue between the Copilot Windows app and the mobile app. I’m signed in with the same Microsoft account on both devices, and memory is turned on. On desktop (Windows app), I can see all my past…

Microsoft Copilot | Windows Copilot | App
asked 2025-08-29T13:31:19.8766667+00:00
Frances Gray 30 Reputation points
answered 2026-10-04T08:18:02.0866667+00:00
BF 0 Reputation points
2 answers

What is copilot migration How it relate to chats migration

What is copilot Chat migration How it relates to interface change And what happened to my chat Chat interface My past chats

Microsoft Copilot | Windows Copilot | App
asked 2026-10-01T13:15:04.04+00:00
carvin hall 0 Reputation points
answered 2026-10-04T06:33:12.7833333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

How can I remove Co-pilot as a search engine?

Okay, I've had it with co-pilot. As soon as I go to the URL field and enter a term, it reverts to co-pilot and co-pilot starts to give me a description or information - when all I want is the URL and link. For example, I went to the URL box and typed in…

Microsoft Copilot | Windows Copilot | App
asked 2026-01-23T08:43:30.63+00:00
LiWright 140 Reputation points
commented 2026-10-03T14:42:29.8+00:00
Judie T 0 Reputation points
1 answer

Copilot chat history differs across apps for the same Microsoft account

Hello Microsoft Support, I am using the Microsoft account **PII ****@outlook.com and have an active Microsoft 365 Family subscription. I have noticed that Copilot chat history is not consistent across Microsoft applications: Expected Behavior I expected…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-02T17:09:43.9633333+00:00
Anik Imam 0 Reputation points
answered 2026-10-03T07:25:04.1133333+00:00
Carl-L 23,095 Reputation points Microsoft External Staff Moderator
2 answers

What is copilot migration And all the chats going Migration copilot What it is So I think that is why When I press windows c It don't open It only show quick view It does not show My chats Even though I signed in Same Google account What Happening One

After I select My chat in History panel When I select my chat From my so many chats Panel And it does not show up copilot chat copilot chat Interface screen It does not load It take little time And it And it shows Content can't load it What's happening…

Microsoft Copilot | Windows Copilot | App
asked 2026-10-01T13:07:13.2433333+00:00
carvin hall 0 Reputation points
answered 2026-10-02T06:40:57.6466667+00:00
Carl-L 23,095 Reputation points Microsoft External Staff Moderator
2 answers

Chats disappeared on Copilot!

Where is my chats in Copilot! This has happened several times over every 2 months or so!

Microsoft Copilot | Windows Copilot | App
asked 2026-09-25T23:22:16.4033333+00:00
K G 25 Reputation points
commented 2026-10-01T14:14:51.83+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator
3 answers

how to enable background image for co-pilot

Hello, my copilot screen is showing only a black background image.

Microsoft Copilot | Windows Copilot | App
asked 2026-09-24T14:51:17.73+00:00
Phil Lewis 0 Reputation points
commented 2026-10-01T13:58:34.5033333+00:00
Thomas4-N 22,380 Reputation points Microsoft External Staff Moderator