2,836 questions with Microsoft 365 and Office | Install, redeem, activate | For home | MacOS tags

Sort by: Updated
2 answers

How do I activate Microsoft 365? (Mac)

need to activate my Microsoft 365. How do i do it? Moderator note: thread updated with operating system (macOS)

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-30T18:12:24.1233333+00:00
vito volterra 0 Reputation points
edited a comment 2026-10-06T08:04:42.7+00:00
Norah-L 11,425 Reputation points Microsoft External Staff Moderator
0 answers

can't access microsoft 365 on one of two home computers

I have purchased and installed Microsoft office on a new Mac that I recently purchased. All of my microsoft office documents are on an older Mac, when I try to activate my account I receive a message "denied", yet have no trouble on the new…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-06T03:20:42.2333333+00:00
Anthony McClellan 0 Reputation points
commented 2026-10-06T04:07:58.61+00:00
John Jefferson Doyon 88,935 Reputation points Independent Advisor
1 answer

office 2024 for mac installation fails to recognise my microsoft account

I have migrated Office365 from a work laptop to a personal laptop and uninstalled office 365 and then installed Office for mac 2024. I have used the remove license tool to uninstall Office365 but now when i launch Office2024 for Mac the sign in refuses…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T21:12:51.8533333+00:00
RomanT 0 Reputation points
commented 2026-10-06T00:21:38.1133333+00:00
Ian-T 13,280 Reputation points Microsoft External Staff Moderator
1 answer

Word for Mac sign-in error 4ut0z, code 105—active Microsoft 365 subscription purchased through Apple

I cannot activate Word on my Mac despite having an active personal Microsoft 365 subscription purchased through Apple. Apple shows it renews May 17, 2027, and the subscription appears in my Microsoft account. Word works on my desktop at work, and I can…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T21:48:48.7133333+00:00
Abby Jones 0 Reputation points
commented 2026-10-06T00:21:02.92+00:00
Ian-T 13,280 Reputation points Microsoft External Staff Moderator
1 answer

How to fix the issue I described below

I installed the new 365 microsoft family subscription to my mac laptop. Everything went okay until I go to set up the annual recurring billing to receive the 3-month for free. I clicked the redeem now, pay later and The error message below popped up. …

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-01T21:32:39.59+00:00
Nhon Tran 0 Reputation points
commented 2026-10-05T23:36:21.81+00:00
Xavier-D 13,745 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

how to transfer MS 365 to new email account

I had to open a new email account and need to transfer my MS 365 to the new account. How do I do that? I also need to verify my new account but am having trouble accomplishing it. Your help is appreciated. Steve

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T22:26:47.15+00:00
barfinkl6 20 Reputation points
accepted 2026-10-05T22:49:07.47+00:00
barfinkl6 20 Reputation points
2 answers

Unable to associate with my Microsoft account

I recently purchased a year subscription of Microsoft Office 365 and now it says the purchase was successful quote, but we were unable to associate it with your Microsoft account“

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-05T21:00:29.11+00:00
Valerie Packer 0 Reputation points
answered 2026-10-05T21:37:56.54+00:00
John Jefferson Doyon 88,935 Reputation points Independent Advisor
1 answer

Download 365 for Mac OS 12.7.6

I need to download 365 for Mac OS 12.7.6 on MacBook Air 2017

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-08-11T01:43:30.2066667+00:00
Ray Deller 0 Reputation points
answered 2026-10-05T14:32:17.06+00:00
Abdulrahman Alamr 0 Reputation points
1 answer

Office activation help FOR MAC

HOW DO I REACTIVATE MY OFFICE HOME & STUDENT FOR MAC 2021?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-05T11:52:44.5633333+00:00
Richard Meyer 0 Reputation points
answered 2026-10-05T12:27:26.7+00:00
DaveM121 937.2K Reputation points Independent Advisor
2 answers

microsoft 365 activation error

See support ticket 7108887450 I attempted deletion and reinstall and still can't activate account on Macmini. Working Mac laptop?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-05T03:13:16.72+00:00
Dean Lisewski 0 Reputation points
edited an answer 2026-10-05T03:49:51.6833333+00:00
GsN5034 - IA 78,085 Reputation points Independent Advisor
3 answers One of the answers was accepted by the question author.

Office 2016 for the Mac

I understand that this version is no longer supported. However, my Mac was recently repaired and all non-Apple applications were deleted. I own this application and have the original product key. I also have the installer on my Mac. I must find a way to…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-03T00:02:14.9866667+00:00
Dr Giora Hadar 20 Reputation points
answered 2026-10-04T09:58:17.8966667+00:00
Stefan Blom 353.8K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Licence update

I recently bought Office Home 2024 and have it downloaded. When I try and create a document in Word, it says: "Activate Microsoft 365 to Create and Edit. Your Office 2019 licence is not supported with this version of the application." This is a…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-04T09:06:36.19+00:00
Charles Griffin 20 Reputation points
commented 2026-10-04T09:56:27.34+00:00
Charles Griffin 20 Reputation points
1 answer

cannot open 2021 Office installed with old email address, MacBookPro, 2023

cannot open 2021 Office installed with old email address, MacBookPro, 2023

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-03T00:57:28.33+00:00
frje Echeverria 20 Reputation points
commented 2026-10-03T01:30:09.8366667+00:00
EmilyS726 271K Reputation points Independent Advisor
2 answers

Microsoft Office Home 2024 won't install on my Mac Air

I purchased Home Office 2024 on Microsoft site today (Oct 2, 2024). I cannot install it on my Mac Air, and I have tried all the steps outlined including all deleting existing versions and installer. It just keeps installing Office Home and Student 2021.…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T15:55:12.94+00:00
Cindy Miller 0 Reputation points
answered 2026-10-02T16:29:22.3833333+00:00
DaveM121 937.2K Reputation points Independent Advisor
1 answer

activate my office home and student 2019 version that i licensed to a new macbook i bought after reinstall from PC

i want to activate my office home and student 2019 version that i licensed to a new macbook i bought . However even though my license is shown in the subscription page , microsoft still says it cant find my activation key and not able to activate my word…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T12:43:28.6+00:00
Chandrasekaran J 0 Reputation points
answered 2026-10-02T13:25:31.5266667+00:00
DaveM121 (2) 16,725 Reputation points Volunteer Moderator
2 answers

Repeatedly asked for 365 activation, and then activation does not work and goes round in multiple circles

Repeatedly asked for 365 activation, and then activation does not work and goes round in multiple circles

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T10:31:42.2733333+00:00
Mick D 0 Reputation points
commented 2026-10-02T13:04:05.6766667+00:00
DaveM121 937.2K Reputation points Independent Advisor
1 answer

What happens to the one time Office purchase if I buy a new computer?

I only need Excel and Word for a Mac laptop. If I buy a new computer, what happens to the $179 Office Suite?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-10-02T02:02:15.7833333+00:00
L Green 0 Reputation points
edited an answer 2026-10-02T02:39:25.1266667+00:00
Ivan B 124.9K Reputation points Independent Advisor
2 answers

macOS Monterey to install the new Microsoft 365

I have a macOS Monterey 12.76, how do I install the new Microsoft 365?

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-05-20T01:57:04.2666667+00:00
Maggie Wong 0 Reputation points
edited a comment 2026-10-02T01:10:52.2733333+00:00
Stephane Nzounkeu 0 Reputation points
2 answers

how to download office 365 for older Mac OS 12.7.6

I am getting an error message that I need Mac OS14 or greater to download and and install office 365. How can I install a version that is compatible with Mac OS 12.7.6

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-10T02:02:39.0033333+00:00
Jaymee Moreno 0 Reputation points
commented 2026-10-02T01:04:42.4166667+00:00
Stephane Nzounkeu 0 Reputation points
2 answers

Office 365 licence no longer works

I am running Monterey on a Macbook 14 in Pro 2021. I can no longer get into excel or word. I have a licence that does not expire until Feb. Your email to me said Monterey should be ok for the OS. I can not update excel or word. There is no check for…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-09-22T20:28:11.34+00:00
Tonya Kragelj 0 Reputation points
commented 2026-10-01T18:08:23.3866667+00:00
Tonya Kragelj 0 Reputation points