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Outlook Desktop Error "Something went wrong [657rx]"

I swapped my SSD into a new laptop and now my primary Microsoft 365 account fails to connect in desktop Outlook with error "Something went wrong [657rx]". My other accounts in Outlook work fine, and this account is also my primary Windows/M365…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-09T06:46:00.8966667+00:00
Iztok Štenta 0 Reputation points
answered 2026-11-09T07:01:12.0566667+00:00
Elena-VH 2,530 Reputation points Independent Advisor
2 answers

Unexpected PKR 41,299 Microsoft Charge (MSBILL.INFO) – No Corresponding Azure Invoice

I previously used Microsoft Azure with my university-provided Microsoft account and had added my debit card as a payment method. On 7 November 2026 at 5:51 AM (PKT), my bank account was charged PKR 41,299 under the transaction description MSBILL.INFO. An…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-11-09T05:20:51.23+00:00
answered 2026-11-09T07:01:02.4533333+00:00
Jade Ng 16,620 Reputation points Microsoft External Staff Moderator
3 answers

i cant get my emails or sign in. its giving me a error code 48 35. need help to get this fixed

i cant get my emails or sign in. its giving me a error code 48 35. need help to get this fixed

Outlook | Web | Outlook on the web for business | Sign in
asked 2026-11-07T01:18:01.2266667+00:00
Max Maffei 0 Reputation points
commented 2026-11-09T07:01:01.13+00:00
Dora-T 2,080 Reputation points Independent Advisor
1 answer

Azure Firewall: Intermittent Traffic Drops During DNAT Path — Investigation and Troubleshooting

Problem description I am experiencing intermittent connection drops on web traffic flowing from an Application Gateway through Azure Firewall to IIS backend servers via DNAT. About 10% of connections are being dropped, leading to TCP retries and page…

Azure Firewall
Azure Firewall

An Azure network security service that is used to protect Azure Virtual Network resources.

894 questions
asked 2026-11-06T01:36:00.7533333+00:00
Chris Machemer 0 Reputation points
edited a comment 2026-11-09T06:58:58.2433333+00:00
Jack thomas 0 Reputation points
3 answers One of the answers was accepted by the question author.

Not receiving emails to Hotmail account

My Hotmail account was hacked this morning. I changed my password and updated my account. I can send an email without any problems but I am not receiving any. Help, this is my primary email account!!! Thanks. Sue Montgomery

Outlook | Outlook for mobile | Outlook for Android | For home
asked 2026-02-05T04:33:49.6766667+00:00
Sue Montgomery 20 Reputation points
commented 2026-11-09T06:56:10.1033333+00:00
R J Kimms 60 Reputation points
2 answers

Log In Problem

I have been getting nowhere on solving this problem, every time I try to log into my own laptop, I am given a prompt that I have to reset my pin. Every single I attempt to there is an error I've tried every website it has directed me to and AI chat bot.…

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
asked 2026-11-08T20:57:44.1+00:00
Zacheika Alvarez 0 Reputation points
answered 2026-11-09T06:55:29.2733333+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

PHP CVE-2026-109618 CVE-2026-109619

Hi. Looking to understand if there's any advice from MS about this vulnerability. Also, is there an Azure WAF signature being developed to protect against this?

Azure Web Application Firewall
asked 2026-10-21T10:10:01.7466667+00:00
Chammi Kumara 35 Reputation points
commented 2026-11-09T06:53:33.66+00:00
Jack thomas 0 Reputation points
2 answers

locked out

i was trying to register for my ins through work website and Microsoft will not let me access what i need. i need help to get to my work website without Microsoft Interfering

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T13:31:38.0066667+00:00
sherry thomas 0 Reputation points
edited an answer 2026-11-09T06:42:50.5033333+00:00
Michelle Nguyen 2,700 Reputation points Independent Advisor
1 answer

ERROR 0xc000007b

When launching any applications, an error 0xc000007b appears. I’ve tried a lot of things, but it still doesn’t go away. What should I do?

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-08T09:34:22.5133333+00:00
commented 2026-11-09T06:36:33.8133333+00:00
DaveM121 946.7K Reputation points Independent Advisor
2 answers

recovery of chat notes

transcript of chat with [Moderator Note: Personal Info Removed] re: case #[Moderator Note: Personal Info Removed] with client [Moderator Note: Personal Info Removed] today at about 4:30 PST. Please send to my email: [Moderator Note: Personal Info…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-09T01:53:12.5066667+00:00
pramod vora 0 Reputation points
answered 2026-11-09T06:34:15.2733333+00:00
Chloe-V 15,240 Reputation points Microsoft External Staff Moderator
1 answer

Account back up issue

I noticed that the authentic app was not in my phone and somehow deleted, this happened before too. I downloaded it again and logged in with my Microsoft account, last time it went smooth and all the codes were back for each account of mine, but this…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T00:22:50.28+00:00
MUHAMMAD UMER 5 Reputation points
edited an answer 2026-11-09T06:32:34.8033333+00:00
Michelle Nguyen 2,700 Reputation points Independent Advisor
4 answers

Not able to complete repair using flash drive created with Windows 11 Media Creation Tool

I'm trying to repair my Windows 11 computer using a flash drive created with the Windows 11 Media Creation Tool (ran with administrator permissions). It can't get past the setup boxes--language, currency, etc. I click the Repair box and Next and it loops…

Windows for home | Other | Recovery and backup
asked 2026-05-27T17:18:13.6+00:00
R Wade 45 Reputation points
commented 2026-11-09T06:30:51.5266667+00:00
Victor Baron 0 Reputation points
2 answers

My bluetooth is working but I cannot get the tribit storm box 2 to play music

The blue tooth is discoverable on my computer but I cannot get the tribit storm box 2 to play any music

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T19:18:43.4633333+00:00
Don Bilstein 0 Reputation points
answered 2026-11-09T06:30:42.66+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

Transfer domain to GoDaddy

I am trying to create an Email account for my small business at Godaddy but I keep getting forwarded to Microsoft Office 365 to setup. Apparently, someone before me had the same domain name and will not let me use the GoDaddy platform. Need to delete…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-07T21:22:38.96+00:00
Nasheen 0 Reputation points
edited an answer 2026-11-09T06:28:54.74+00:00
Michelle Nguyen 2,700 Reputation points Independent Advisor
2 answers

How do I reset my PC pin if I know my password?

I've forgotten my pin but I still know my password. I want to reset my pin.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-09T05:07:56.1866667+00:00
Diane Bates 0 Reputation points
answered 2026-11-09T06:28:24.7266667+00:00
GsN5034 - IA 79,830 Reputation points Independent Advisor
2 answers

Deleting new Outlook account tied to 365 that is set up as an IMAP rather than POP3 account

I set up a new free Outlook account as an IMAP rather than POP3 account. I want to delete it because I don't want an account tied to Microsoft 365. I am worried that if I delete the account since it is an IMAP account and all actions are duplicated on…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-09T00:07:49.62+00:00
Diane Brown 0 Reputation points
answered 2026-11-09T06:28:19.4466667+00:00
Vikki-T 13,600 Reputation points Microsoft External Staff Moderator
2 answers

Hotmail can't received e-mail from our customer's e-mail.

Our customer said, she can't send e-mail to my e-mail address. What's happen nd how to solve this problem?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-09T06:17:12.1566667+00:00
Matthew DaLeTrading 0 Reputation points
answered 2026-11-09T06:27:21.67+00:00
Teddie Dang 2,070 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

Cannot recover hacked account because all 2FA methods were changed!

Hi... I had (a different) live.ca account, and it was hacked a couple of days ago by a fake login page being presented (through the Minecraft launcher on Windows). It asked me to enter a login code which was sent to my secondary email address. …

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-05T01:26:01.26+00:00
G Franck 20 Reputation points
edited an answer 2026-11-09T06:26:38.67+00:00
Lychee-Ng 30,400 Reputation points Microsoft External Staff Moderator
2 answers

How can I chat with a person or an agent

Why is it so difficult to talk to an actual person when you really need help? Even getting access to an agent? I am getting the run around, and cannot get any help. There is an issue with my 365 subscription, I cannot edit a single document. I chatted…

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-09T04:19:32.2166667+00:00
RD 0 Reputation points
answered 2026-11-09T06:22:57.9166667+00:00
DaveM121 946.7K Reputation points Independent Advisor
1 answer

Cuenta bloqueada permanentemente

Hola buenas tardes cuando intento iniciar sesion en mi cuenta principal la tengo bloqueada permanentemente cuando intento iniciar sesión no me deja yo intento iniciar sesion con el codigo de recuperacion de 25 caracteres pero no funciona y me sale un…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-09T01:25:11.56+00:00
psxt lanz 0 Reputation points
answered 2026-11-09T06:20:19.3+00:00
Chloe-V 15,240 Reputation points Microsoft External Staff Moderator