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Logging in to account and payment for subscription

Hi, I have had emails flagging my Azure subscription (which is a PAYG with a credit card) needs updating. It is only about 25p per month as I have deleted the various services some time ago. However, I currently can not log into my Azure account. When I…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-10-11T11:14:25.2033333+00:00
Andy Hayward 0 Reputation points
answered 2026-10-11T11:37:52.02+00:00
Andy Hayward 0 Reputation points
1 answer One of the answers was accepted by the question author.

Bluetooth disconnecting

I cannot use Bluetooth to transfer files to my Windows 11 Asus laptop because it keeps disconnecting.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-11T11:24:38.8366667+00:00
azubike odinye 0 Reputation points
accepted 2026-10-11T11:37:11.7466667+00:00
azubike odinye 0 Reputation points
0 answers

I Want to Change My Primary Email Address for Microsoft 365

I want to change my primary email address for Microsoft 365 to my backup email address, but I am unable to do so. It says "that user already exists" but I know that because it is me.

Microsoft 365 and Office | Access | For home | Windows
asked 2026-10-11T11:35:53.0066667+00:00
Ernestina Boadi 0 Reputation points
2 answers

Cannot activate Home 2024 with a key

I bought Office Home 2024. My new PC obviously offered only Microsoft 365 where I've put the key. There was no Home 2024. Anyhow it accepted the key but my Office doesn't work and it still asks me to pay for it! When I go to Microsoft account and to…

Microsoft 365 and Office | Access | For home | Other
asked 2026-10-11T11:21:53.12+00:00
Ivan Poljak 0 Reputation points
answered 2026-10-11T11:35:06.4366667+00:00
Stefan Blom 354K Reputation points MVP Volunteer Moderator
1 answer

Cannot open anything in office 365.

Have paid my subscription via pay ;pal in September so I am up to date. I cannot open any thing, I am blocked as if I had not paid. My account shows I have paid but it seems there is a strange e mail showing when I log in. It says it will send a code to…

Microsoft 365 and Office | Other
asked 2026-10-11T11:00:58.57+00:00
Ian Harding 0 Reputation points
answered 2026-10-11T11:34:56.94+00:00
DaveM121 938.1K Reputation points Independent Advisor
0 answers

Bingbot cannot resolve DNS for bikexue.com (Google indexed 24+ pages fine)

Since late September, URL inspection in Bing Webmaster Tools returns "we are unable to connect to the DNS of this URL" for every page of https://bikexue.com. Google Search Console has indexed 24+ pages of the same site with no issues. The…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

467 questions
asked 2026-10-11T11:34:32.8133333+00:00
远支 杨 0 Reputation points
1 answer

Urgent: Microsoft 365 Education Global Administrator Locked Out After Authenticator Reinstallation

I am the administrator for a Microsoft 365 Education tenant at Jamia Binoria Aalamia, Pakistan. Both administrator accounts require Microsoft Authenticator verification, but the Authenticator app was reinstalled after resetting my phone. I can still…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-10-11T11:10:14.36+00:00
Muhammad Irfan Khan 0 Reputation points
answered 2026-10-11T11:32:42.2833333+00:00
Elena-VH 2,130 Reputation points Independent Advisor
0 answers

Malicious user on my son's account and I am unable to contact a live person to help clear this up.

My son is unable to sign in to his Microsoft account because the verification code is being sent to an email address that we do not know. We are unsure when this person was able to log in to my son's account and how they were able to change the email…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-11T07:59:16.9233333+00:00
Christie Glynn 0 Reputation points
edited the question 2026-10-11T11:31:35.6266667+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
0 answers

My OS can not respond to my touch screen and can not read the battery wich makes it die without warning

I have tried updating my device, using the diagnostic tool, and looking at device manager! my tag is also power and battery.

Surface | Surface Go | Display and screen
asked 2026-10-11T11:30:34.0833333+00:00
Panthers 0 Reputation points
0 answers

Me hackearon la cuenta, que puedo hacer? cambiaron mis correos y contraseñas.

Ayer me puse a instalar un programa pa descargar archivos rápido, y terminé descargando un virus, y estoy perdiendo mis cuentas, ayuda.

Windows for home | Other | Security and privacy
asked 2026-10-11T10:55:27.5133333+00:00
Dilan Jaramillo 0 Reputation points
edited the question 2026-10-11T11:30:00.5766667+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
0 answers

Microsoft for startup-redirects to Azure, it did not show any application page

it is so frustrating that a billion dollar company cannot resolve such issue, I have been for the past 1 week applying for microsoft for startup program, I have created my Azure ID and whenever i click on "Start Building now" under microsoft…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,777 questions
asked 2026-10-11T11:27:13.8166667+00:00
Kanishk Tyagi 0 Reputation points
4 answers

Azure fundamentals az-900 exam voucher

I haven't received my exam voucher to sit the AZ-900 Exam. I have completed all modules.

Community Center | Not monitored
asked 2026-06-09T08:34:46.8733333+00:00
Narinder Guru 0 Reputation points
answered 2026-10-11T11:26:52.1+00:00
Gérard Oomens 132.9K Reputation points Volunteer Moderator
1 answer

Account is stuck in a child/family enforcement loop

The Microsoft account ******@outlook.com was originally created with an incorrect birth year. The account was recently removed from Microsoft Family, and parental consent was removed from organizer account ******@outlook.com. The account no longer…

Microsoft 365 and Office | Microsoft Family Safety | For home | Windows
asked 2026-10-11T09:26:09.47+00:00
Kristine Cartwright 0 Reputation points
commented 2026-10-11T11:24:30.7833333+00:00
Kristine Cartwright 0 Reputation points
1 answer

My hotmail account locked since 10 years

Hello; I've trying to recover my old hotmail account for the last 10 years; I did the recovery process; but I can't remember the questions/ names / ages I've put when creating this mailbox when I was 13 (20 years ago) so it always fails; what are the…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-11T11:23:25.4633333+00:00
Nicolas R 0 Reputation points
answered 2026-10-11T11:23:40.21+00:00

AI answer

3 answers

i am using windows 11 ver 25H2 and settings will not start

settings will not start. I have tried numerous so-called fixes I found online to no avail.

Windows for home | Windows 11 | Settings
asked 2026-10-05T15:04:37.1666667+00:00
Donald Manferdini 0 Reputation points
commented 2026-10-11T11:20:00.49+00:00
Donald Manferdini 0 Reputation points
0 answers

Artifact Signing – Certificate Profile quota not released after deletion

I deleted my Public Trust certificate profile from my Artifact Signing Basic account. The profile no longer appears, but Azure prevents me from creating a replacement because the certificate profile quota has been reached. I need to help to create a new…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,407 questions
asked 2026-10-11T11:15:26.7166667+00:00
Youssef Badran 0 Reputation points
1 answer

Artifact Signing org identity validation - Verified ID "Share" fails with CosmosDB error

Organization Public Trust identity validation for Dynamic Tabletop Systems, LLC (US) is stuck in "Action Required." Identity Validation ID: 01c2bd8e-7897-4329-96a9-8355dac194d7 Region: East US The verification link opens correctly (signed in as…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,407 questions
asked 2026-10-11T11:13:25.8933333+00:00
Chuck C Giddens 15 Reputation points
commented 2026-10-11T11:15:26.6566667+00:00
Chuck C Giddens 15 Reputation points
3 answers

Persistent nonpaged pool leak (tag RTLF, mpsdrv.sys) growing to several GB — root allocator not found after Driver Verifier tracing on mpsdrv.sys, netio.sys, and tcpip.sys

System: HP Victus laptop, Windows 11 (build 26200.8875) Since a recent period, I've observed nonpaged pool usage growing from 0 (fresh boot) to 3-4GB over several days of normal use, eventually impacting system performance. Using PoolmonX, I identified…

Windows for business | Windows Client for IT Pros | Performance | System performance
asked 2026-07-30T19:09:44.6533333+00:00
Deepak B 15 Reputation points
commented 2026-10-11T11:12:40.4433333+00:00
Akane 0 Reputation points
1 answer

What is about the popup <MEDIA>@logincd n.msauth.net upon signing in?

Everytime I want to sign in to my account, I see a popup window as seen in the clipped image below. I am afraid of proceeding just in case it is some kind of problem like spam or fraud. Please help.

Microsoft 365 and Office | Other
asked 2026-01-12T02:44:53.32+00:00
Chek Tay 0 Reputation points
answered 2026-10-11T11:11:11.38+00:00
عباس الدليمي 0 Reputation points
4 answers

Troubleshoot Camera App error code 0xA00F4244 (NoCameraAreAttached)

Please do the needful above mentioned error code. Camera is not working in the laptop, while opening shows this error.

Windows for home | Windows 11 | Devices and drivers
asked 2026-04-05T09:20:23.2433333+00:00
Baskar Kuppusamy 50 Reputation points
answered 2026-10-11T11:10:57.84+00:00
JIYA SURTI 0 Reputation points