Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
20,332 questions
2 answers
Microsoft 365 Business Standard – Sole Administrator Locked Out After Uninstalling Authenticator – Need MFA Recovery
I need help recovering access to my existing Microsoft 365 Business Standard business tenant. Company name: JB Generator Business domain: JBGenerator.onmicrosoft.com Subscription: Microsoft 365 Business Standard Renewal date: July 20, 2027 I originally…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked
2026-11-11T18:53:35.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 4%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Rachel Boehlen
0
Reputation points
answered
2026-11-11T19:18:49.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Didier
5
Reputation points
Independent Advisor
3 answers
I am not receiving my emails
I am not receiving emails. I have not received any emails since last night.
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,646 questions
asked
2025-11-12T19:54:38.09+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 93%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duncanson
10
Reputation points
commented
2026-11-11T19:18:33.6733333+00:00
Hornblower409
18,970
Reputation points
11 answers
One of the answers was accepted by the question author.
The Print Preview in Edge is showing a big white box
I'm using Windows 11 and I am completely updated. I use HP Officejet Pro 9025e and this is also updated. The Print Preview in Edge is showing a big white box and the page I want to print isn't aligned properly. This makes it impossible to be able to…
Microsoft Edge | Other | Windows 11
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
3,706 questions
asked
2026-07-25T15:20:20.9566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 81%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE4%3C/text%3E%3C/svg%3E)
ElizabethRiley-4444
20
Reputation points
commented
2026-11-11T19:18:06.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 7.000000000000001%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Michael Williams
0
Reputation points
2 answers
Emails that I am sending to myself (copied) are going to Delete folders automatically
Hello, Emails I send to myself at <removed PII>@outlook.com arrive in my inbox and then move to Deleted Items within about 10 seconds. Sometimes they go straight to Deleted Items. Here's what I've already tried: I checked my rules. There are only…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,646 questions
asked
2026-10-30T16:35:23.8433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 91%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENM%3C/text%3E%3C/svg%3E)
Naveed Mahmood
0
Reputation points
edited the question
2026-11-11T19:17:58.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 46%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra T
0
Reputation points Microsoft External Staff
Moderator
1 answer
wrong phone number added
how to fix wrong phone number in my account . I have two emails registered with microsoft
Windows for home | Other | Security and privacy
2,868 questions
asked
2026-11-11T18:28:38.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 42%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Narinder Sangha
0
Reputation points
answered
2026-11-11T19:16:10.95+00:00
Jonathan Deives
83,575
Reputation points
Independent Advisor
3 answers
One of the answers was accepted by the question author.
Phone Link: Missing notifications on the taskbar icon
I have noticed that Phone Link shows no notifications on the task bar icon, when notifications are present in Phone Link on my PC. Phone Link is configured to start when I sign into Windows. When I open Phone Link the new messages are present, and first…
Windows for home | Windows 11 | Connect Phone and PC
1,467 questions
asked
2026-11-09T15:24:09.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 74%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Anders Strand-Holm
100
Reputation points
accepted
2026-11-11T19:14:19.27+00:00
Anders Strand-Holm
100
Reputation points
1 answer
Contact UI is missing field boxes
When I open up the Contacts tab in Classic Outlook for Windows 11, then use "People" in "Current View" then double-click on a contact, when the windows comes up, it looks fine. You can see each form field (left side in the picture…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,307 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 30%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 33%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
6 answers
all my photos and files have been moved off my computers hard drive to one drive. AL
ALL MY PHOTOS THAT WERE ON MY HARD DRIVE HAVE BEEN MOVED TO "ONE DRIVE" AND COMPETELY RE-ORDERED. I WANT TO GET THEM BACK IN ORDER. THE SAME WITH MY FILES
Windows for home | Windows 10 | Devices and drivers
39,832 questions
asked
2025-07-07T13:11:38.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wolsey
5
Reputation points
commented
2026-11-11T19:13:23.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 48%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELI%3C/text%3E%3C/svg%3E)
Linux is coming
0
Reputation points
2 answers
Reinstalled windows 11 on a Dell tablet. Can't activate Error Code 0xC004C003
PC is a Dell Tablet, Latitude 7200, i5-8365U Windows 11 was reinstalled from System -> Recovery -> Reset PC Chose Remove Everything Option Chose to use the local recovery Error Message: We can't activate Windows on this device because you don't…
Windows for home | Windows 11 | Licensing and activation
5,536 questions
asked
2026-11-09T22:28:50.16+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 11%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Steven Riccitelli
0
Reputation points
commented
2026-11-11T19:12:13.65+00:00
Neil D
34,755
Reputation points
Volunteer Moderator
0 answers
Azure Artifact Signing organization validation stuck at Action Required after AU10TIX selfie
I'm trying to complete organization identity validation for public code signing in Azure Artifact Signing. My validation request is still in the "Action Required" state. The AU10TIX ID scan succeeded, but after I submitted the selfie I received…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,787 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 85%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
2 answers
Hotmail Rules coming back/turning back on after I delete them or disable them Post my account getting hacked and securing it
My Hotmail account got zapped. I secured by resetting the password multiple times, signing all devices out of the account, turning on 2 factor auth, adding a different backup email. Now there is a Rule stuck in there that forwards all mail to the hackers…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,700 questions
asked
2026-10-09T18:20:27.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
Daniel Hess
5
Reputation points
commented
2026-11-11T19:10:46.4833333+00:00
Hornblower409
18,970
Reputation points
1 answer
I cannot log into my account but need to pay my invoice so my service does not get interrupted
I need assistance tracking a case with the Data Protection Team. I was supposed to get a call back from someone, but haven't received it and it is time sensitive. I need to pay an outstanding invoice to ensure my service does not get discontinued. Here…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,089 questions
asked
2026-11-11T19:08:41.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 15%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHO%3C/text%3E%3C/svg%3E)
Heath O'Leary
0
Reputation points
answered
2026-11-11T19:10:34.17+00:00
AI answer
0 answers
Microsoft for Startups: business verification without LinkedIn, "Get program support" missing
I joined Microsoft for Startups today (new Azure portal experience). My Startups home page offers only "Verify with LinkedIn" to unlock credits. I don't have a LinkedIn account, and there is no "Your Microsoft Team / Get program…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,897 questions
asked
2026-11-11T19:07:15.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 30%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EET%3C/text%3E%3C/svg%3E)
Eric Tchepannou
0
Reputation points
asked
2026-11-11T19:07:15.1733333+00:00
Eric Tchepannou
0
Reputation points
3 answers
HOW TO REDUCE JUNK EMAILS
My email address appears to have been compromised. I have had it for 20+ years with no problems. I have my spam filters high, and various rules set to get rid of dating, gambling, medical spam but these only work if I click “run rule now in Junk”. I…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,646 questions
asked
2026-11-10T08:53:00.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 85%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SMW
0
Reputation points
answered
2026-11-11T19:07:13.4633333+00:00
Hornblower409
18,970
Reputation points
2 answers
Is Microsoft making choices on users' behalf without telling us?
After a recent update, I discovered that my emails were looking odd, because the "immersive reader" setting had been turned on. I shut it off, but each time I install new updates, it gets turned back on. I feel pretty certain that I didn't…
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,307 questions
asked
2026-11-11T18:54:21.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 22%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Scott McMeekin
0
Reputation points
answered
2026-11-11T19:03:58.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
16,950
Reputation points Microsoft External Staff
Moderator
2 answers
User does not have access privileges
I have Microsoft Word for Mac Version 16.113.4, Office Home 2024. It's up to date. I can't open some of my docx. I get the popup "Additional permissions are required to access the following files." I select the file to grant permission and get…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,929 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 28.999999999999996%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 89%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
2 answers
Paid Microsoft 365 business subscription — administrator account inaccessible
Paid Microsoft 365 business subscription — administrator account inaccessible I purchased Microsoft 365 Apps for Business directly from Microsoft on November 6, 2026, for $120. I cannot activate Word or access the Microsoft 365 admin center. The admin…
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
389 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 46%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 32%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
2 answers
Lost contacts on Outlook account
I have lost my contacts on my Outlook account. I've tried deleted items approach, and it failed.
Outlook | Web | Outlook.com | Contacts
Outlook | Web | Outlook.com | Contacts
Organizing and accessing contact information in Outlook.com
2,163 questions
asked
2026-11-11T18:34:34.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 44%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Charles White
0
Reputation points
commented
2026-11-11T18:54:21.31+00:00
Charles White
0
Reputation points
1 answer
Overcharged
I believe I was overcharged back in September. I was charged for 2 subscriptions. Could I be refunded for one of them?
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,786 questions
asked
2026-11-11T18:50:33.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 73%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAE%3C/text%3E%3C/svg%3E)
Alicia Everett
0
Reputation points
answered
2026-11-11T18:51:09.2833333+00:00
AI answer
1 answer
HELP with an outstanding invoice
I need assistance tracking a case with the Data Protection Team. I was supposed to get a call back from someone, but haven't received it and it is time sensitive. I need to pay an outstanding invoice to ensure my service does not get discontinued. Here…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,089 questions
asked
2026-11-11T18:50:01.8533333+00:00
Heath O'Leary
0
Reputation points
answered
2026-11-11T18:50:55.7266667+00:00
AI answer